Room was small for 3 people and no kettle or any way to warm water. Everything is in an app so if you want to use the facilities like sauna and pool , you have to book through the app..

Location on ski piste so you and family can come and go as you please

Stayed in March 2024

Cold room, unhelpful staff, it's meant for italians only

Location, ski rental, food, parking, kids activities

Stayed in March 2024

1st floor, lots of stairs, low ceiling on stairs and bang head, no tea/coffee facilities in room. Dinner time was very busy

Location, staff, food, skiing

Stayed in February 2024

Rooms are very hot. Some of the arrangements are confusing..g. you cannot pay by card at the bar. We did not realise when booking that the half board does not allow us to purchase all you can ski package, I wish it was clearer as we would have selected it. It was cost prohibitive to upgrade later

The location is perfect, with the ski rental and storage at the hotel. The small pool and sauna were an added bonus. The choices of dishes and food generally were excellent, although the sitting arrangement was a bit confusing at first. Great coffee and cakes!

Stayed in February 2024

Rooms could be cleaned better. The bunk beds in the rooms should be fitted with bed rails to prevent kids from falling off.

Great location for ski in and out. Food was good and makes life easy, particularly with kids

Stayed in February 2024

Food.

Stayed in January 2024

Rooms a little dated and the payment process at the bars is an utter mess. Why can’t they link to your on record CC or even allow CC payments.

Excellent Food and location.

Stayed in December 2023

Nothing to complain about.

It's definitely a nice place to stay, but quite too much resembling the traditional italian 80's family resorts. If you like that kind of stays this is perfect for you.

Stayed in December 2023

The rooms were small, the quad room was with bunk beds too small for my teenage kids , the didn’t fit in them

The location was perfect, the staff very nice , the food was great and variable

Stayed in December 2023

ski rental in hotel and ski out straight onto slopes

Stayed in March 2023

Pool access was not free - you needed to buy a hat and hire a towel - pool also smaller than photo suggests

Great ski from the door experience

Stayed in February 2023

buffet restaurant too noisy and crowded. it requires an overall refurbishment

the location with direct access to the slopes

Stayed in February 2023

The rooms could be modernised, the whole hotel structure looks like it’s not been updated for a long time . The reception and bar are a bit more modern and have a good atmosphere.

the location and the food were great . the staff are very good , always smiling and im a good mood . The entertainment was very good but we don’t speak Italian so we missed a lot of it .

Stayed in February 2023

the room is by far too old, floor is disgusting and bathroom with mold. dinner service is a mess, food is good but there should be more shifts (not everyone at 7:30)

location directly on the slopes, the staff especially the one taking care of kids

Stayed in February 2023

The dining room gets far too busy. Just getting up from your table to get your food was a bit effort, having to get past people and battle your way through the crowds. This was a real shame as the food was really good and the staff were lovely. Unfortunately the space is just too small for so many people- perhaps sittings would be better?

The food was absolutely amazing, the room was cozy and comfortable and of course the ski location was perfect. The boot room and ski hire were great and made everything very easy.

Stayed in February 2023

meal time was a little busy. too noisy in the early afternoon with staff trying to force fun!!

location.

Stayed in February 2023

Mealtimes were like feeding human-shaped cattle. Food was excellent but the buffet, for about 500, was absolute madness.

location on the slopes. ski in ski out.

Stayed in February 2023

no real area to sit and relax

location,

Stayed in January 2023

very busy dining room

ski access, food quality and helpful staff

Stayed in January 2023

not clear pool was not suitable for young children. Being charged extra for pool use / towels was not expected. bar area could be more relaxing, better / more seating. no fresh orange juice in morning - poor. table location with kids not ideal, furthest from food. with young children not ideal.

location superb.

Stayed in January 2023

- had to pay extra 30 euros for each ski locker! - too many people, queues for self service food which we couldn’t take ourselves but had to be fished out by staff which slowed things down - room too small for a triple - dinner time was late for us ( not open until 19.30 every night)

location directly on ski slopes hotel parking breakfast and dinner included in price

Stayed in January 2023

There is no transfer from the funicular to the hotel, which is a long steep way through the tunnel. This is challenging for a single parent with a child and makes you miss part of the first day of holiday. And there is no taxi in Pila, so no option.

position, facilities, staff, food

Stayed in December 2022

Exaggeratedly priced for what it is, unhelpful staff, very noisy communal area, expensive ski hire.

Brilliant ski in-ski out location, nice rooms with good bed, great food

Stayed in February 2022

too much noise while eating.

location, skilockers and the food

Stayed in March 2022

No slippers/towels/towel robes for swimming pool and no changing room at the swimming pool - we had to use the toilet. To purchase slippers and towels the process quite complicated - get a hotel card & top up from reception (ground floor), pay at the bar (second floor) then go to the swimming pool (ground floor) and take your items.

Perfect location: ski in ski out. Many slopes with different difficulties (blue, red, black). Good room size (our with slope view). Food was excellent and diverse. Ski rental facilities with lockers. Entertainment/activities during the evening. Free car parking.

Stayed in January 2022