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Reviews of Mövenpick Resort & Spa Dead Sea 5 stars

Dead Sea Road, 18186 Sowayma, Jordan

#16 of 39 hotels in Sowayma

Guests' Choice

Review score

Based on 2320 hotel reviews

8.5

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    9.0

  • Location

    9.2

  • Facilities

    8.8

  • Staff

    9.0

  • Value for money

    7.8

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 9 May 2024

    10
    Lovely stay
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    Beach was dirty ( plastic, rubbish etc ) Swimming Pool although it said it was heated it was still cold to enter so we could not enjoy. We booked this hotel mainly for heated pool so were disappointed Jacuzzi was out of service

    Wonderfull place Food was amazing - dinner buffet and breakfast- amazing choice Staff was nice, cleaning was good

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    huge complex, multiple pools for kids, adults and family. watching sunset from my room was unbelievable . We had amazing dinner at The Grill Labanese restaurant. Swimming in dead sea,mud bath after, it was a life time experience. Best of all, all staffs are friendly and helpful, specially want to express our outmost gratitude to Ms. Dana from reception who assisted us during our stay and took extra steps to provide information, suggestions and also arranged transprotations for our remaining Jordan journey. Our Jordan vacation has exceeded our expections.

    Stayed in May 2024

  • Reviewed: 9 May 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    The staff is friendly, attentive, and always ready to assist with any request you may have starting from the security man Mr. Yaser , the front desk team Ms. Dana and Mr. Omar and the Luigi’s restaurant lady Ms. Salma and ending with each one working in the hotel ...Overall, the Movenpick Hotel Dead Sea is the perfect choice for a relaxing vacation. Whether looking to unwind by the pool or pamper yourself at the spa.

    Stayed in May 2024

  • Reviewed: 7 May 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    My favorite place, the staff, facilities and every thing is perfect i will always go there.

    Stayed in April 2024

  • Reviewed: 3 May 2024

    10
    Dana guest relation made our stay delightful
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Special thanks for Miss Dana from the front desk/guest relation for her smooth check in for us and how she provided us the whole information, upgraded our room and surprised us with the decoration in the room for oue anniversary , she was so kind and sweet. The luigi’s restaurant was super delicious we enjoyed it as well.

    Stayed in April 2024

  • Reviewed: 2 May 2024

    10
    Enjoyed every minute, thanks to Ibrahim at the beach, who was very helpful.
    • Leisure trip
    • Couple
    • Premium King Room with Pool View
    • Stayed 2 nights
    • Submitted via mobile

    No thing

    The staff were very helpful,the atmosphere is lovely, and the authentic buildings ,

    Stayed in May 2024

  • Reviewed: 1 May 2024

    10
    A superb resort, beautifully maintained with excellent staff. Would highly recommend.
    • Leisure trip
    • Couple
    • Classic Twin Room with Sea View
    • Stayed 2 nights

    As with most hotels now (since COVID) there was no information in our room to have a look at, when arriving at hotels after a long journey, its sometimes difficult to remember all the information you are being told, a simple leaflet would I'm sure be welcomed by many of your guests, not a QR code please!

    Our room was lovely with balcony overlooking the Dead Sea, beautifully decorated as is the whole resort. Breakfast was a delight with so much choice, hard working attentive staff, nothing too much trouble. The same can be said of the buffet dinner, we found the outside area quieter than inside, to eat. The pools were well maintained and good lifeguards, the buggies to take you down to the Dead Sea area were a godsend and the lifeguard was so very helpful showing us what to do and taking many photos for us! We found all the staff were outstanding and courteous.

    Stayed in April 2024

  • Reviewed: 29 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic King Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    very good

    good

    Stayed in April 2024

  • Reviewed: 28 April 2024

    9.0
    Superb
    • Leisure trip
    • People with friends
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Very good hotel, with good facilities. Wijdan was really nice and gave us an upgrade!

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Staff specially Rawan from guest relation .

    Stayed in April 2024

  • Reviewed: 25 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Classic Twin Room with Sea View
    • Stayed 1 night
    • Submitted via mobile

    food and beverages

    Hotel style, location, room view and size, the swimming pools, friendly staff. Special thanks for Dana from the guest relation.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    10
    Loved the Dead Sea
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Our stay was too short, wished we could have stayed longer.

    This place is amazing!! Loved everything about this place from the first interaction of checking in, to the upgraded room, to all the other interactions with the staff, which were incredible. We were so happy with our stay here. Plus, the selection of food was amazing!

    Stayed in April 2024

  • Reviewed: 23 April 2024

    8.0
    Very good
    • Leisure trip
    • Group
    • Classic King Room
    • Stayed 1 night
    • Submitted via mobile

    Cleanliness of the rooms, the room we stayed in needed maintenance.

    Breakfast and the facilities in general

    Stayed in March 2024

  • Reviewed: 22 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    None

    The warm welcome and the decoration they did for our room. The service is exceptional and I will come again and again

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Great stay!
    • Leisure trip
    • Group
    • Classic Twin Room
    • Stayed 1 night

    There wasn't much to do at the hotel during the night. After the dinner, we spent some time at the bar but other than that we couldn't find any options.

    I loved the facilites and the design. The location was easy to find and it was convenient that the hotel was by the Dead Sea - we could go swimming and have a mud mask without leaving the premises. The sunset view was amazing from the beach and the pools. All the staff was very friendly and helpful. I would highly recomend.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing in specific, just a little bit of mosquitoes in the room, vicious ones too. The hotel have provided us with mosquito repellent which helps, but not fully.

    Rooms were very nice. Staff were amazing. Especially Dana who went out of her way to ensure our stay is better than we expected. Will definitely be visiting this place once again.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Connecting Rooms
    • Stayed 1 night
    • Submitted via mobile

    Great stay, delicious breakfast, free upgrade to sea view room, exceptional customer service by Wijdan :)

    Stayed in April 2024

  • Reviewed: 19 April 2024

    8.0
    Welcoming staff in a very comfortable room with a lot of food choices.
    • Leisure trip
    • People with friends
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    The mosquitos in the room were a bit annoying since we didn’t open any windows, I don’t know how they got in.

    The staff was amazing and all the different pools were amazing. It was also nice having access to a private spot to swim in the Dead Sea.

    Stayed in April 2024

  • Reviewed: 19 April 2024

    10
    We had an amazing stay, and will definately stay in this place again and again
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night

    Can't really find any negatives in this place

    loved every part in this hotel room was cute pools were Heavenly Zara Spa exceeded my expectations Staff were super friendly and helpful especially Ahmed and Wijdan

    Stayed in April 2024

  • Reviewed: 18 April 2024

    10
    Great place and super supportive and cooperative staff, special thanks for Dana who gave big care of all the details
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Clean, super classy, and very comfortable

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Very nice Hotel
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 2 nights

    prices could be lower, more restaurants

    Rich breakfast, personel super polite,

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Loved every minute of it
    • Leisure trip
    • Couple
    • Classic King Room with Sea View
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Everything, the staff, the rooms, the food

    Stayed in April 2024

  • Reviewed: 16 April 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Superior King Room
    • Stayed 1 night

    The room smelt like smoke despite it being a non-smoking room nonetheless it was gorgeous and super clean and overall aesthetic. The infinity pool was slightly crowded and the spa was lovely but massage was average.

    The staff were amazing, super friendly and accomodating - upgraded my room upon request and were polite and welcoming throughout the entirety of the trip. I loved that they had adult only designated areas.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    8.0
    Amazing stay, would go there again
    • Leisure trip
    • Couple
    • Superior King Room
    • Stayed 1 night
    • Submitted via mobile

    Delay in cab transportation

    The guest relation manager Rawan is amazing, very professional treatment & definitely the best out there

    Stayed in April 2024

Showing 1 – 25

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