Stationsplein 1, 6811 KG Arnhem, Netherlands
#9 of 18 hotels in Arnhem
Guests' ChoiceBased on 593 hotel reviews
8.3Cleanliness
8.7
Comfort
8.7
Location
9.3
Facilities
8.6
Staff
9.1
Value for money
7.8
Free WiFi
8.7
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End of dialog contentReviewed: 29 April 2024
Daniel
United KingdomGreat location and friendly staff. The room is a good size with a comfy bed
Stayed in April 2024
Reviewed: 29 April 2024
Michael
United KingdomThe cost of breakfast is high
Great location
Stayed in April 2024
Reviewed: 26 April 2024
Khashayar
NetherlandsThe rooms were a bit old and did not meet my expectation for the significant high price charged. I have been to more renovated and more modern hotels in the Netherlands with significant lower prices.
The restaurant and staff and general areas were quite nice. Breakfast was quite nice.
Stayed in April 2024
Reviewed: 25 April 2024
Anthony
NetherlandsQuite expensive for what you get. Bath in the bedroom, what is this trend all about?
Warm and comfortable hotel, lovely reception area. Good breakfast. Nice bar. Reasonable room but nothing special. Great location for Arnhem centre.
Stayed in April 2024
Reviewed: 8 April 2024
Catherine
United KingdomDescription of different rooms was a bit unclear but the staff went out of the way to make sure we were happy with our room.
The decor and ambience and very helpful staff
Stayed in April 2024
Reviewed: 6 April 2024
Ivaylo
BulgariaThe restaurant is too expensive and "fancy". Heating needed some adjustment now and then.
The location is perfect! The staff is very nice and helpful. Cleaning is excellent. Windows are sound isolated. The spa is a perfect area to relax after a day in the town.
Stayed in April 2024
Reviewed: 3 April 2024
Johan
NetherlandsThe sky bar failed to live up to expectation in terms of the staff and offering. If the hotel claims to be 5 star, the staff should be able to make you a cocktail that is not on the list, or give you some olives, or nuts. That was not the case
Decor and general feel of the hotel reception, rooms and restaurant was fantastic. Clean, modern and comfortable. Rooms were fresh and spacious.
Stayed in March 2024
Reviewed: 31 March 2024
Anca
NetherlandsRoom temp was too cold
Design, location
Stayed in March 2024
Reviewed: 31 March 2024
Stephen
CuraçaoSmall room
Beautiful
Stayed in March 2024
Reviewed: 23 March 2024
Paul
United KingdomRoom service - confusing as the menu was not in English and when I placed order on keypad was then told this was not available. However, the food was good - when I eventually confirmed what to order.
Great room on 5th floor. Good internet connection
Stayed in March 2024
Reviewed: 24 February 2024
P
NetherlandsFlexible staff: available when needed. Location: very good
Stayed in January 2024
Reviewed: 14 February 2024
Robert
NetherlandsThe room was outdated
The wellness
Stayed in February 2024
Reviewed: 13 February 2024
Blair
United Kingdomnothing really
great staff
Stayed in January 2024
Reviewed: 12 February 2024
Gordon
United KingdomNice room. Good location.
Stayed in December 2023
Reviewed: 22 January 2024
Evgeniy
NetherlandsAC in the room was misbehaving a bit. I set it to 19c, but it got up to 24c. Next day it was working alright.
Good location, great looking interior and architecture of the building. Proper door separating bed space and bathroom.
Stayed in January 2024
Reviewed: 21 January 2024
Lana
GeorgiaThe breakfast was really good and good quality. Just remark- it could be more diverse for such a great hotel what Haarhuis is.
Everything was just great!
Stayed in January 2024
Reviewed: 8 January 2024
Kate
BelgiumLoud neighbours that could be heard way too clearly trough the walls. Limited breakfast options for vegans, even though it was communicated well in advance. No extra veggies, pulses, tofu, hummus, etc. Only vegan butter and cheese.. General buffet had cross contamination with meat in the veggies. The sauna was not on yet in the morning. For the price, we expected more, so we were a bit dissapointed by the experience.
Clean comfortable room, friendly staff, good location.
Stayed in January 2024
Reviewed: 4 January 2024
Diarno
NetherlandsRoomservice stopped at 2200 on New Years Eve, the rooftop bar was closed aswell. The shower was not high enough for me. Also, the breakfast was overpriced in my opinion.
I really like the design of the hotel. Everything was beautiful. Also integrated casting in the TV is a nice feature.
Stayed in January 2024
Reviewed: 25 December 2023
Mieke
GermanyThe tiles of the bathroom were a little dirty and also the paint it the heating was coming off
The location, the spa area and the restaurant were amazing. Also the staff was super friendly. And the hotel was dog friendly.
Stayed in December 2023
Reviewed: 18 December 2023
Paul
United KingdomRooms were cold
Location and comfortable
Stayed in December 2023
Reviewed: 16 December 2023
Markus
GermanyToilets are too high.
Stayed in November 2023
Reviewed: 26 November 2023
Dorien
GermanyThe windows in the room could have been more soundproof.
We loved the Location. We had a room on the frontside of the hotel and the windows are not 100% noise proof but this was not a dealbreaker. Parking behind the hotel was convenient..
Stayed in November 2023
Reviewed: 24 November 2023
Carly
United Kingdomn/a
We have stayed at this hotel before a few years ago and we were very impressed with the refurbishment. This is an excellent location directly opposite to the train station and also opposite a Spar. The rooms are clean and comfortable and the staff were very helpful.
Stayed in November 2023
Reviewed: 13 November 2023
Shawn
United KingdomSome parts of the room were not as clean, could have more detailed attention to the cleanliness and maintenance of the building.
Rooms were very nice and well designed. Staff were very friendly and helpful. Felt very luxurious.
Stayed in November 2023
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