I felt like the bathroom needed lots of small jobs. New mirror, bottom of the door was coming away. Etc

Breakfast was great but I’d suggest changing the music, old fashioned piano music which may suit high tea but not breakfast.

Stayed in May 2024

The location was fantastic. Staff at Breakfast were wonderful as were reception staff.

Stayed in May 2024

Not a dislike but for a pregnant women, the bed was way too soft for the belly. I love soft beds in general, but while being pregnant, the bed was too soft and I felt like I was sinking into the bed which made it harder for me to get out of and find a comfy spot to sleep.

Very comfortable and close to everything in welly cbd

Stayed in May 2024

Aircon unit stays on 24/7 and is noisy enough in the room at night!

Stayed in May 2024

Showing wear and tear

Location. Valet parking

Stayed in April 2024

Bathroom needed a soap holder. Shower was a bit dated compared to other facilities

Location

Stayed in April 2024

Only complaint was absence of towel rack! Definitely first world problem. Essentially nothing I didn't like.

I always love staying at QT. Funky decor, with great art. Beautiful room with really comfortable bed. Lovely view of the harbour. Great location. Almost next door to Takina Convention Centre, and plenty of cafes/bars/eateries/shops nearby. Could walk either direction along the water. Delicious food from restaurant.

Stayed in April 2024

There was mould in the bathroom. When had a shower water went everywhere. Bathroom needs an upgrade. Room was very small

It was quite funky and beautiful artwork. The location was good. Bed was comfortable.

Stayed in March 2024

A later check out time

Loved the beds! Loved the sauna! Spa wasn’t working which was disappointing

Stayed in April 2024

I didn't like the bed and it made it very hard to sleep as there was a massive dent in it almost felt like a valley it should really be replaced along with the matress protector which I saw when fixing my bed (gross stains all over it in we will say a presumptuous area 🤮) as well as the pillows being super big and not as flat as I'm personally used to, the room was clean all apart from the hanging light having dust on the cord coming down from the ceiling.

I liked the staff all super lovely and the pool, spa, sauna and gym also the breakfast was great!

Stayed in April 2024

Always love it here but thought the room cleaning staff pretty average.

Stayed in March 2024

$40 charge for valet parking thought was excessive. Booked harbour view - but this is limited with Te Papa and other buildings - so main view is a bit of the marina … and the car park in front.

Nice, and clean. Didn’t make use of a lot, was only one night and was really using it just as bed for the night.

Stayed in March 2024

Harbour view wasn't much of a harbour view, and the room was noisy: earplugs just about made it bearable. I'd not put soft cheeses on the same plate as the meat at breakfast myself.

Hotel was trendy, but still nice. Breakfast was very high quality goods (they were understaffed at Easter, but that can happen). Gym was good enough. Very good location. Lovely bath in my room.

Stayed in March 2024

I didn't realize that breakfast wasn't included. For some reason I was under the impression it was. That's it really.

Location was good. Room was clean and modern. They gave us a bottle of prosecco and chocolates for our anniversary and flowers which we thought was nice. The bar staff were super helpful and nice too. The art was cool too.

Stayed in March 2024

Disturbance from neighbouring residents having heated argument for a considerable time (callled reception to investigate Breakfast selection, didn’t meet expectations - plus bad coffee Some staff lacking in dress standards for this boutique hotel

Location excellent Concierge and reception staff helpful

Stayed in March 2024

Small room - shower water spilled on bathroom floor - banging doors.

Stayed in March 2024

bed was too soft for me

Unique decor and good vibe

Stayed in March 2024

No restaurants were open, the bar area downstairs is very basic. Probably need more staff on to provide the service they charge for. Also the shampoo conditioner and soap dispensers were all empty in our room. Date repeatedly asking to be refilled, no one came.

Great location. Beautiful art work. Lovely rooms.

Stayed in March 2024

Room temperature hard to control. Main lobby is dusty in places. The brass faces on the counters should be cleaned regularly as there are always fingermarks on them. Reception and concierge sometimes not staffed. Meals in the lobby bar take a long time to arrive.

Great location.

Stayed in February 2024

Shower was not clean. We chose to wait till our next stop to shower. No view.

The food was excellent and location. Had a vegetarian bowl, which was the best meal in NZ.

Stayed in February 2024

The hotel upgraded the room for me because it’s for my 30th!

Stayed in January 2024

Loved my stay the spa and pool were a bonus nice clean comfortable and handy to everything

Stayed in February 2024

Staff were not welcoming on arrival or helpful with any issues.

Great location but unfortunately we had a bad experience with some staff and air conditioning issues. Our air conditioner was stuck on heat symbol for 2 nights in summer and no help was given after numerous requests. We had 2 king deluxe rooms and one of the rooms was so uncomfortable that sleep was impossible. Other than that the facilities and amenities were excellent so let’s just hope this is an issue that will be addressed.

Stayed in January 2024

The Hippopotamus restaurant was closed for dinner during our stay and the breakfast was pretty poor.

The style of the hotel was beautiful, the staff were great, the beds comformatable and the rooms fitted out very nicely.

Stayed in January 2024