hotel location and room size was superb.

Stayed in April 2024

The noise of ventilation fans in the room were a bit annoying when trying to sleep

The rooms were fine, the breakfast was good, and the staff were very helpful.

Stayed in April 2024

Very good breakfast plenty of verity

Stayed in April 2024

The only issue we had was the fact the tram lines were directly outside of the hotel which caused some noise on a night as they were regular and ran until late, but can’t be helped!

Incredibly close to the centre, approx. 5 mins walk! The hotel room itself was huge and exceptionally clean! There was a taxi rank just across the road which was handy, and staff were extremely helpful in telling us what landmarks were where.

Stayed in March 2024

NOTHING

EVERYTHING ABOUT THE HOTEL WAS FANTASTIC THE STAFF EXCEPTIONALLY HELPFUL LOCATION BRILLIANT WOULD DEFINITELY STAY THERE AGAIN

Stayed in February 2024

Very noisy. Nearby the tram

Stayed in February 2024

Nothing

Location location location. Large rooms, comfortable beds, friendly and helpful staff. On site parking.

Stayed in February 2024

The only few small complaints i had were that the shower was in the bath and was a bit slippy. There was shower gel and soap but no separate shampoo, conditioner, or body lotion. I usually bring my own but if you are travelling light that might be a slight inconvenience. There is some noise from the trams but nothing to keep you awake however we were in a back room. The.hotel did provide earbuds. It could be an issue for some, but it didn't bother us.

Central Location - the hotel is a very quick.easy 2 minute walk to the square. It's close to the castle at about a 10 minute walk with lovely architecture and shops/restaurant's en route. There is a bar and McDonalds beside the hotel. Cafes and.taxi rank across the road. There are shops for.drink, food, and a pharmacy all within a minute's walk. Spacious room.- we.had a triple room, which was very spacious and well-kept. Clean - the hotel was kept clean. I'm a bit of a germaphobe, and I was happy with the cleanliness. Santi Hotel is a must stay if staying in Krakow. We had a fabulous visit to Krakow and saw it in all its winter glory. We will definitely be back to see it when the sun is out and the river full of activity and will definitely stay in Santi Hotel again.

Stayed in January 2024

The trams,but it didn't spoil our trip

The hotel is warm and comfortable,the staff are friendly and helpful

Stayed in January 2024

Changes in breakfast

Loved the location , the staff and the room but I stayed here last year hence my return to this hotel and the breakfast was very poor compared to last year when there was hans cheeses salads pastries bread rolls etc out , this year totally different and nothing out lovely hotel bit think new management would stay again but definitely not choose breakfast

Stayed in January 2024

The cooked breakfast

Location was brilliant and near everything

Stayed in January 2024

There was some noise from the tram, but was expected given the central location

Location and size of room was great

Stayed in January 2024

Room was great! Beautiful atmosphere! Amazing location few steps away from the city center!

Stayed in January 2024

Location, location, location

The rooms are spacious and well maintained

Stayed in December 2023

Nothing it was a great experience

They parking was in the best location.

Stayed in December 2023

We started in room 103 but the noise from the trams was unbearable which meant we got no sleep. After two nights we were moved to room 301 which was ideal from a noise reduction perspective.

Room sized, location, breakfast and staff were all superb

Stayed in December 2023

Constant noise from Trams

Location

Stayed in December 2023

Lack of breakfast choices would of liked something simple like fruit , yoghurt

Location , size of bedroom

Stayed in November 2023

The rooms on the 1st floor are right next to the tramline and the trams go past every few minutes from 04:00 to 11:30 pm. You do get used to it in a sort of comforting way but if you are a light sleeper it might affect you. They do emblems loudly right past the hotel.

The location not far from the main square in the old town was lovely. It’s a stunning, unique, old building but with all the comforts of a modern hotel.

Stayed in December 2023

The noise was terrible banging plates, constantly

Sorry but breakfast wasn’t too good, and I also found the kitchen staff were very noisy which was annoyingly because we could not talk to guess, exstreamly noisy

Stayed in November 2023

Thought the tram noise would bother me but it didn’t . Didn’t like being put through to another room for breakfast

Breakfast was perfect Location was perfect

Stayed in November 2023

Trams passing in the streets can be heard very loudly in the rooms facing the street. The rooms facing the courtyard are fine. The beds could be more comfortable. The room was quite warm but that's rather subjective thing.

Great location in walking distance to everything worth seeing in inner Krakow, tram station right in front of the building. Parking spaces in the courtyard of the building which is not common in historical part of the town. Very nice and helpful staff. Very old and historically interesting building with original painted ceilings in some of the rooms. Good breakfast with wide choice of savory options.

Stayed in October 2023

N/a - no issues or dislikes.

Perfect location close to the main city centre with access to local transportation but also ability to walk if desired. Hotel staff were fantastic, friendly and assisted with all our requests politely and professionally.

Stayed in October 2023

You can hear the trams throughout the night.

Very close to Old Town Square

Stayed in October 2023