Rua João Francisco Cabral 1 / 3, 9500-208 Ponta Delgada, Portugal
#37 of 50 hotels in Ponta Delgada
Guests' ChoiceBased on 361 hotel reviews
8.3Cleanliness
8.8
Comfort
8.6
Location
8.9
Facilities
8.3
Staff
9.1
Value for money
8.2
Free WiFi
9.0
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End of dialog contentReviewed: 27 April 2024
Janne
SwitzerlandNeighborhood is a bit sketchy, there's no water cooking amenities in the room, and the view from the room in 1st floor was a bit disappointing. Airplanes flying over the hotel didn't bother me at all
Matress, although still a bit hard, was softer than in many other hotels. I also enjoyed the bathroom
Stayed in April 2024
Reviewed: 26 April 2024
Joao
PortugalNOT USED
Stayed in April 2024
Reviewed: 16 April 2024
David
PortugalThe room could be rather noisy at times. Leaving the balcony door open for ventilation resulted in increased traffic noise, especially in the morning. The hotel is also close to the airport and therefore the planes pass low and close by. Having said that it was not a major problem for us.
The staff were friendly and helpful. The hotel was clean and the room was cleaned daily. The room was spacious and the bed large and comfortable. The hotel is in a good location for walking into the central area and port. There was a good selection available at breakfast which was tasty. There is an underground car park available at EUR4/day but when we visited there was plenty of parking outside, which is chargeable between 08:00 to 19:00.
Stayed in April 2024
Reviewed: 10 March 2024
Npeter78
SwitzerlandMy only problem was that unlike the in the description on booking.com, the parking was not free. The hotel has a parking place, but charges an extra fee for that. The other optionis to park on the street (plenty of space nearby) for the normal hourly fee.
The location is great and the hotel stuff is very friendly and nice. The hotel might be a bit old, but still nice.
Stayed in January 2024
Reviewed: 7 March 2024
Elizabeth
United StatesThere was no sign to indicate parking on the street in front of the hotel was a problem. I didn’t ask, but neither did the staff, and I ended up with a parking ticket. That was easily avoidable.
The beds were reasonably comfortable, the entire hotel was clean, the location was excellent; easy airport access.
Stayed in March 2024
Reviewed: 3 March 2024
Eduino
CanadaWell kept room although the furniture was 70s style it was maintained. Room was clean and had a balcony.quiet location close to city center.good friendly staff.
Stayed in February 2024
Reviewed: 15 February 2024
Danish
SpainJust a bottle of water was to expensive
Staff was very helpful. Clean rooms. Nice Environment
Stayed in January 2024
Reviewed: 26 January 2024
Cayla
CanadaWe had a front street facing room and the shelter/hospital across the way was very loud at night and the early hours of the morning
Excellent location and great staff.
Stayed in January 2024
Reviewed: 31 December 2023
Mikael
IrelandGreat service, perfect location, good price. The room was cleaned every day with new towels!
Stayed in December 2023
Reviewed: 15 December 2023
Pedro
PortugalLittle bit noisy
Near airport
Stayed in December 2023
Reviewed: 25 November 2023
Damjan
SloveniaA lot of noise because the room was on the main road. It was also necessary to pay for parking.
Friendly staff who arranged for a taxi
Stayed in November 2023
Reviewed: 20 November 2023
Antonio
United StatesI was very disappointed to find out that free breakfasts was not included in our stay. put when I booked it seem to us that breakfast was included
Like the location but dint know that planes would be landing and taking off right over our room
Stayed in November 2023
Reviewed: 24 October 2023
R
CanadaBed was 2 single beds put together not a queen. It was not comfortable
Stayed in September 2023
Reviewed: 22 October 2023
Marcin
CanadaBreakfast was nothing special. Very passable.
The staff was very nice. The bed sheets were very comfy. The personalized welcome from the manager and the breakfast welcome bread was very welcome. Overall a good experience
Stayed in October 2023
Reviewed: 1 October 2023
Rebecca
United KingdomIf we'd been staying longer, I'd have been sorry that the room didn't have much in the way of facilities, e.g. a fridge. As others have pointed out, the pictures of the hotel don't show that it definitely needs a repaint on the outside; there are better looking hotels on the same street. Taking this into account, it's expensive for what it is. We have stayed in much nicer places in Ponta Delgada at a similar price point.
We stayed here for one night before an early morning flight, and it was ideal for this since it's just a short taxi ride to the airport. My daughter really enjoyed the swimming pool and the close-up view of the 'planes taking off that you get from it! Could recommend for a single night stay.
Stayed in August 2023
Reviewed: 27 September 2023
Joanna
United StatesFor the price of this hotel they should provide the smallest of amenities such as toothpaste. They have a vending machine in the lobby to purchase a few necessities. It uses coins only.
The front desk was very helpful and prepared upon our arrival for our last minute booking due to our flight cancellation. Check in was very smooth and quick.
Stayed in September 2023
Reviewed: 26 September 2023
Neto
PortugalSome water to drink in the room.
Breakfast was very good and a lot of choses to pick from. A
Stayed in September 2023
Reviewed: 5 September 2023
Pedro
PortugalIn need of some renewal. Full of carpets, and they did not seem super clean. Strange smell of old all around
Good location, nice swimming pool
Stayed in September 2023
Reviewed: 3 September 2023
Mariana
PortugalBreakfast and cleaning
Location, near to the city centre
Stayed in August 2023
Reviewed: 31 August 2023
Geoffrey
Hong KongThe bed is little too hard for me
Good location. Good private parking facility. Helpful staffs. Big room. Many good restaurants are nearby.
Stayed in August 2023
Reviewed: 22 August 2023
Tomas
Czech RepublicWe had three rooms for a group of 7, so it was necessary to have three people in one of the rooms with extra bed. For some reason the extra bed was not provided in the largest room, but in one of the smaller ones. Would be easy to make us even more comfortable, but we were fine anyway (and we stayed just one nigh).
Good place in one of the side streets. Great quality for its 3* ranking. The extra bed in the room was actually quite comfortable
Stayed in August 2023
Reviewed: 16 August 2023
Sara
PortugalLimited vegan options at breakfast.
Very good location.
Stayed in August 2023
Reviewed: 11 August 2023
Martina
Czech RepublicWe stayed for just one night before our flight from the island. The hotel is quite old, but it is in a good location, close to city center and airport. The room was quite large, breakfast is good
Stayed in August 2023
Reviewed: 4 August 2023
Gunter
GermanyThe pool area offers no shade at all and the number of deck chairs is too small.
The rooms are VERY comfortable: Good beds, armchairs, spacious, nice balcony overlooking the city, everything was clean and new. The swimming pool is large, Parking on the premises is excellent. (There is also plenty of public parking outside the hotel which is free between 19:00 and 8:00 am.) Staff very friendly and helpful. After check out we could use the pool, the very pleasant lobby, and the bar until we had to leave for the airport. The location of the hotel is very convenient: Five minutes by foot from the historic center of Ponta Delgada, but away from its narrow roads and very easy to reach by car from the airport.
Stayed in August 2023
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