Prästgatan 32, 831 31 Östersund, Sweden
#6 of 27 hotels in Östersund
Guests' ChoiceBased on 81 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.6
Facilities
8.6
Staff
8.4
Value for money
9.0
Free WiFi
8.7
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 10 June 2024
Marius
United KingdomEverything was ok
Really clean room, excellent location , Smooth check in
Stayed in June 2024
Reviewed: 30 May 2024
Jaideep
IndiaVery neat and clean. Excellent customer service. Well equipped kitchen. staff was super nice to alllow us late check out. Will definitely recommend for families. Right in the center of the city. Excellent overall
Stayed in May 2024
Reviewed: 9 May 2024
Dardo
SwedenIt felt a bit cold in the room and took time to sleep.
Location was in the city center and within walking distance to places I needed to go to. Shopping center is on the same street and easy to do some shopping, find a cafe or restaurant and even supermarket.
Stayed in May 2024
Reviewed: 9 May 2024
Kristina
NorwayThis was our second time returning to this hotel and even though we liked it the first time around, this time we booked a larger room since it was available and it was perfect. There's no doubt that we will always book Zäta Longstay when we visit Östersund: the location and rooms are fantastic, it's clean and quiet, there's kitchen with everything you need and the rooms are also stocked with micro and fridge.
Stayed in May 2024
Reviewed: 29 April 2024
John
United KingdomVery little - the bedroom doors were on strong springs and could catch you unawares so that they banged quite loudly if not controlled.
Having stayed in the hotel 6 years previously when it was OK but nothing special, the transformation into its current studio / room format has been a success. Not a traditional hotel as there are no meals provided but a well equipped communal kitchen and a microwave / fridge in your room means that you can easily look after yourself. Bedding and towels were changed regularly. Its location is superb, right on the pedestrianised shopping street which did not get noisy, even at night and there are supermarkets nearby to help you self-cater. It was incredibly good value - less than £50 per night for a single room - compared to other bed and breakfast prices in regular hotels. The place was well looked after and the room was spotless when I arrived. A laundry room with an iron etc was an added bonus. Initial access to the hotel when unstaffed was by way of codes provided and then a simple plastic card controlled your access after that.
Stayed in April 2024
Reviewed: 28 April 2024
Alistair
United KingdomBed was a bit soft, but others maybe OK with that.
Extremely central location on a nice pedestrianised street. Fantastic selection of restaurants, bars and shops within 150m. Secure entry, very clean. Modern communal kitchen, with fridge and microwave in the bedroom.
Stayed in April 2024
Reviewed: 21 April 2024
Lena
SwedenNothing
Pentry in the room. I could make my breakfast etc. The location is perfect just in the center of the city
Stayed in April 2024
Reviewed: 15 April 2024
Junyu
Swedensingle bed is a bit too narrow
the location and the price
Stayed in April 2024
Reviewed: 30 March 2024
Paulina
LithuaniaIt is truly unfortunate that if you stay for a longer time, you will have to do your own laundry—linen and towels included. Cleaning tasks are also delegated to guests...
The location is perfect. All the facilities are very nice and working well. This is a good place to stay for a short time.
Stayed in March 2024
Reviewed: 17 March 2024
Junyu
Swedensingle bed is too small
location and the price
Stayed in March 2024
Reviewed: 6 January 2024
Sara
SwedenWe had a great time at Zätas! We’ll be back soon.
Stayed in December 2023
Reviewed: 31 December 2023
Patson
Hong KongSince I just have a data card and I cannot contact the phone number to open the street door and the hotel door. This is my problem, but I just wanna say.
With microwave, dinnerware refrigerator inside the room, also have kitchen next to the reception. Not really far from the both train station.
Stayed in December 2023
Reviewed: 29 December 2023
Camilla
NorwayGood location and super comfy beds!
Stayed in December 2023
Reviewed: 27 November 2023
Aet
Estoniaactually nothing to complain about
very intuitive self service to check in, good guidance sent in advance. Great room in the middle of the city. Coffee machine in kitchen was especially valuable!
Stayed in November 2023
Reviewed: 16 November 2023
Sam
PortugalCentral location, Parking, cleanliness, contactless check-in and comfy bed!
Stayed in November 2023
Reviewed: 16 October 2023
Valentin
Romania- no free parking, but we were lucky and found a nice spot not far away from the hotel and it was free because we arrived Saturday at 4 PM (from Monday to Friday 9-18 and Saturday 9-15 you have to pay for parking per hour)
When we arrived, an envelope with our name on it and room card was waiting for us at the reception, and love that, because we were extremely tired after a long roadtrip. - Hot water - Very clean linen and towels - A lot of lights and every single one was adjustable (wow!!) - A small kitchen inside the room (with microwave and kettle) and a bigger one (fully equipped) outside the room for the entire hotel - A room equipped with washing machine and iron for everyone who is staying longer (it was not our case) - A vending machine with a lot of food and sweets plus a coffee machine (for 18 SEK it was a correct latte) - Very close to Coop store and you can buy good food from there and you can cook or heat at the hotel - very comfy bed and you feel like you were flying over a cloud - located exactly in the city center
Stayed in October 2023
Reviewed: 8 October 2023
Olav
NorwayBeautiful clean room with private bathroom. Very comfotable double and the pullout coach was also very comfortable. There was a fridge and microwave. Plus plates and cups etc. And a full kitchen just down the hall.
Stayed in October 2023
Reviewed: 21 September 2023
Ella
United KingdomDidn’t see any staff except cleaners and on checkout. Don’t see how it’s long stay - fridge and kettle in room but that’s it. Nothing to cook with etc.
Right in the centre of town. Close to a couple MC parking spots so convenient for me and my bike. Bed was comfy. Good TV. Easy to pickup keycard on check-in.
Stayed in September 2023
Reviewed: 27 August 2023
Camilla
SwedenGreat location . Silent
Stayed in August 2023
Reviewed: 22 August 2023
Abdul-haseeb
SwitzerlandParking was a bit difficult but manageable. There’s a big car park just few minutes away.
It’s located in a pedestrian area so there’s lots of shops and restaurants near by. Very big room and comfortable.
Stayed in August 2023
Reviewed: 19 August 2023
Graph
DenmarkTo find the garage port door was difficult and there is no breakfast prepared for the tenants so you have to buy yourself the breakfast and put it in the fridge.
Quite area, no cars passing by and comfortable sleeping.
Stayed in August 2023
Reviewed: 22 July 2023
Goran
SwedenNo breakfast
No breakfast
Stayed in July 2023
Reviewed: 10 July 2023
Anna
Austrianothing
Unbeatable price, conveniently located near train station and in a nice quiet area. Very pleased with everything. There’s a nice big shared kitchen and vending machines for food and drinks; coffee automat reasonably priced and good.
Stayed in July 2023
Reviewed: 21 May 2023
Kristina
NorwayI wish the pillows were a bit bigger and fluffier, but I survived. :)
Perfect location, very comfortable beds and a quiet room. A bit weird not to have a sink with running water in the little kitchen so all water had to be taken from the bathroom - it wasn't a hassle, you get used to it. Common areas were very nice and there were 2 vending machines + coffee machine - I had better coffee from this machine than from some baristas.
Stayed in May 2023
Windischgarsten, Austria
Patong Beach, Thailand
Tambov, Russia
Bunschoten, Netherlands
Bird in Hand, USA
San José del Cabo, Mexico
Zakopane, Poland
Piombino, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content