Nothing at all.

Every single thing!

Stayed in May 2024

Feasility a little old

Very good location and window view of the river

Stayed in May 2024

area around hotel didn't look great but was safe at night

Stayed in March 2024

Nothing!

Location, room and views on the river. Pool area is not huge, but great for a city hotel and very well designed with lots of trees and green.

Stayed in May 2024

Traffic in the area, but it’s Bangkok!

Location, cleanliness, size, lobby and overall feel..and number of food options!

Stayed in April 2024

Nothing

Very welcoming staff and do their best to help the hotel residents in all aspect and insuring safety rides with Taxi

Stayed in April 2024

Nothing

Beautiful space to be in. Drinks in the lobby a must do.

Stayed in April 2024

Nothing All was excellent

Excellent breakfast plenty of options

Stayed in April 2024

The walk from Krungthep wing to the main lobby (because most things are on that side) - it wasn't that tedious, but just a little awkward, though I can understand why it's like that - anyway, worth it because we had a balcony, so not really a complaint :)

Really liked the balcony because we stayed in the Krungthep wing. The pool is also nice and large by BKK standards, so we enjoyed a full day almost by the pool, with good service from the attentive staff. We had the most amazing dinner in the Italian place downstairs - probably the best steak we ever had! Superb service, super nice facilities, very luxurious and you get that extra hotel feel. It was actually quite non-expensive to be honest, so that's an added benefit. Will definitely come back - A++++

Stayed in April 2024

There is nothing not to like.

This was our second stay on our 2 month trip. Shangri-la Bangkok is the gold standard. Exceptional in every way. Ate at Voti Italian restaurant 2 nights. Fabulous. A true first class restaurant. The concierge helped us a lot. He made me a dental appointment to get my teeth cleaned. Did the facial, ear candling, dentist, and haircut. Worked out in the gym a bunch. Excellent facility. Spent a bunch of time at the pool . Fabulous. Of course the staff is always excellent. We stay in the private Krupthep wing. That area is quiet and over the top beautiful. We have one more stay for 3 days middle of May before we go back to the boring USA. Thank you for everything.

Stayed in April 2024

Location on river was superb for views but a little away from the centre

breakfast, staff

Stayed in April 2024

Nothing!

The room had a nice view of the river and the staff were very friendly and helpful. I needed to find the ATM and someone personally escorted me to the location. The bathtub was nice and toiletries provided were convenient. The gym facilities were also excellent. Overall a great experience.

Stayed in March 2024

Did not like the fact that they could not upgrade our rooms since we were spending seven nights. They did offer (without me asking) but we had to pay extra.

We had the dinner buffet at Next2 cafe. It seems like some of the food was left out for a while. However the food was delicious and the staff made fresh food upon request.

Stayed in March 2024

Always great

Stayed in April 2024

The outside bar closed quit early. The service at breakfast was poor

We liked the pool area!

Stayed in April 2024

We chose the Krungthep deluxe suite, the Krungthep Wing is separated from the dining and other areas so be prepared for a 10 minute walk connecting to the main hotel .

Friendly staff who will do everything to make the stay enjoyable.

Stayed in April 2024

Nothing

Everything We stayed in a club room and had full use of lounge facilities. The hotel is next door to the pier and train, which are easy to navigate

Stayed in April 2024

There's nothing I can think of.

Lovely hotel in a great location. The service was excellent, and so was the Italian restaurant. The breakfast was great and varied for guests from different countries. I really liked the pool area. The bar by the river was a great meeting area.

Stayed in April 2024

Everything was good

Amazing views of the river from our room , staff amazing , fantastic bars with a huge selection of beverages. Food was amazing.

Stayed in April 2024

Absolutely hugely impressed by this beautiful and well run hotel. The beds and showers are fabulous and the breakfast choices are incredible. Lovely pool and large towels. All the staff are so helpful. We had a river view which was well worth the extra cost.

Stayed in April 2024

Amazing location with sky train and ferry station being within walking distance of a few minutes.

Stayed in March 2024

Krung Tep Wing , Far away from the street. Ik looks another hotel. Not the Shangri La . Reception of the Shangri La to the room , Krung Tep Wing, was 10 minutes walk . Lift to 3 td floor then change 5 th floor . With 3 pieces of handlugage a long wallg with several stairs.

Stayed in March 2024

Nothing of note.

The accommodation, staff, facilities and food were all excellent.

Stayed in March 2024

There is a minimum charge of 100 baht per person just to sit in a seat while we waited for our room to be ready. All the tables have signs on stating there is this minimum charge which didn't make us feel very welcome.

Fantastic river view.

Stayed in March 2024