Zone Touristique El Kantaoui, 4089 Port El Kantaoui, Tunisia
#13 of 17 hotels in Port El Kantaoui
Guests' ChoiceBased on 134 hotel reviews
6.2Cleanliness
6.6
Comfort
6.6
Location
7.6
Facilities
6.3
Staff
7.1
Value for money
6.6
Free WiFi
6.7
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End of dialog contentReviewed: 23 May 2024
Yuriy
FranceI booked the rooms for family and friends but did not travel myself. Reception refused to charge my credit card I used for booking therefore I had to look for a help of colleagues that were with my family who paid using their credit card. For the record, last year I booked rooms for my family but not travelled myself and reception charged my credit card without any problem which tells me that it is just an attitude of the El M Mouradi Palace hotel reception that put me in this awkward situation.
Is ok
Stayed in April 2024
Reviewed: 29 April 2024
Achraf
GermanySehr unruhig in der night in dem Hotel
Stayed in April 2024
Reviewed: 11 April 2024
Ferruccio
ItalyThe rooms are really big, but they are old, old old. The carpet is very dirty (while the bed was super clean); if they were to take the carpet out, it would improve things soooo much
Location is great, and all the public areas - beach, pool, lobby, etc. are super nice and super clean. Also the breakfast was really, really good.
Stayed in April 2024
Reviewed: 31 March 2024
Adam
United Arab EmiratesLoud corridors , pretty old rooms - facilities
Good location , decent breakfast
Stayed in March 2024
Reviewed: 28 October 2023
Muktar
NigeriaThe rooms and furniture are old. There are no porters to help you with your luggage 🧳.
The food was good.
Stayed in October 2023
Reviewed: 27 August 2023
Gordon
United KingdomDistinct lack of organisation and signage for the patrons
breakfast was ok but the same every day. I did speak to the manager regarding several issues that would be easily sorted (the hotel was more like a three star. I am willing to go back to the Hotel and do a complete report on both the Positive and the Negative issues which would improve the hotel possibly to a 4.5 standard.
Stayed in July 2023
Reviewed: 26 July 2023
Mario
JapanThe wifi was not always available. Very often it would drop or there are shadows in the signal. The checkin also took a while to complete and apparently there was a bit of confusion of what was happening.
The beach is great as well as the main pool. There are activities all the time and apparently there are other several facilities. The plans that all are included are also very convenient as in any counter we can get bottle of water, drinks and etc.
Stayed in July 2023
Reviewed: 26 May 2023
Aicha
TunisiaNight bar men is rude even for tourists No activities
Clean rooms Great view Very welcoming
Stayed in May 2023
Reviewed: 9 May 2023
Hamdi
Czech RepublicRoom was not sea view and first 2 days the bathroom shower was stuck, but later they changed it with better room
Food and hotel location was good, also stuff they were nice
Stayed in May 2023
Reviewed: 7 May 2023
Moussi
AlgeriaDidn't reflect a 5 stars hotel. The services were not that high.
Very spacious
Stayed in May 2023
Reviewed: 4 May 2023
Moussi
AlgeriaSupposed to be a 5 star hotel but the services they offer a not more than a 3 star hotel
Spacious
Stayed in May 2023
Reviewed: 22 March 2023
Ali
LibyaRooms
Food is ok
Stayed in March 2023
Reviewed: 4 December 2022
Walid
AlgeriaIt’s good
Stayed in December 2022
Reviewed: 28 November 2022
Ghulam
United KingdomBeds were old and carpets not clean
Beds were old and cleanliness required improvement
Stayed in November 2022
Reviewed: 12 September 2022
Maher
FranceOld smelly rooms, carpets everywhere. The food options need an upgrade. Overall it's not what you expect from 5* Palace, i would rate it 3* at best
The food was Ok, the pool, the activities and the staff were nice. The first night they gave us a really old and smelly room with view on the hotel next door, which was lousy and noisy. The receptionists did they're best and upgraded us to a nicer room (still not what one would expect for a 5* palace but it had a beach and pool view) The hotel had a nice vibe but it really needs a good renovation.
Stayed in August 2022
Reviewed: 12 September 2022
Taourirt
United KingdomServing staff at times rude and stressful
Food was good
Stayed in September 2022
Reviewed: 2 August 2022
Aoife
IrelandFood and beverage are very very poor 😕
Staff are very welcome.
Stayed in July 2022
Reviewed: 20 July 2022
Raouf
IrelandThe food was just OK!
All the staff were very good. special mention to Mohamed the restaurant manager, Wael in the animation team, and Bilel the night receptionist they’re all very helpful and so kind.
Stayed in July 2022
Reviewed: 17 September 2021
Miled
FranceTv with 10 channels. Phone not working. Mini bar not working.
Pool. The location and vue.
Stayed in September 2021
Reviewed: 29 July 2021
Kais
QatarFood shood be more fine for 5stars hotel
Big rooms
Stayed in July 2021
Reviewed: 4 June 2024
Abdeltif
TunisiaThe staff are so arrogant and bot profetional
Nothing
Stayed in May 2024
Reviewed: 23 May 2024
Mohamed
QatarRestaurant staff were rude and not professional
Location
Stayed in May 2024
Reviewed: 22 May 2024
Kais
United KingdomNothing
We didn’t have any air conditioning in the rooms it felt very uncomfortable, we asked reception if they could turned on, The answer was the don’t use it until the 1st of June. I’m not convinced, ridiculous really
Stayed in May 2024
Reviewed: 4 May 2024
Mohamed
FranceRooms were dirty Used pillows Horrible
Nice pool
Stayed in May 2024
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