2873 Kraft Avenue South East, Grand Rapids, MI 49512, United States
#34 of 61 hotels in Grand Rapids
Guests' ChoiceBased on 729 hotel reviews
7.3Cleanliness
7.8
Comfort
7.8
Location
8.4
Facilities
7.5
Staff
8.0
Value for money
7.6
Free WiFi
7.7
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End of dialog contentReviewed: 15 April 2024
Taets
United StatesLoud, loud people outside, busy parking lot, loud fan in room, loud neighbors and it was all night
Beds check in person was nice and helpful
Stayed in April 2024
Reviewed: 12 April 2024
Stacy
United StatesY'all don't have a indoor pool
Everything
Stayed in April 2024
Reviewed: 4 April 2024
Carpentier
United StatesN/a
Smeeled good clean place.
Stayed in April 2024
Reviewed: 8 March 2024
Todd
United StatesShuttle yo Airport was not Complimentary and that I paid for 10 days of Parking.Shuttle wouldn’t pick me up after 11 pm on night of Arrival.I had yo take a $25 Uber.
Location.Have stayed there many times.
Stayed in February 2024
Reviewed: 2 March 2024
Lonnie
United StatesIt was all good.
Room clean, didn't eat breakfast, bed nice comfortable.
Stayed in March 2024
Reviewed: 7 February 2024
Van
United StatesDirty elevator. Also was 20 minutes late leaving room, as we had arrived at 3am (flight delay) and cleaning staff were very inflexible at giving us time to leave room. Kept knocking on our door each 5 minutes and when we came out there were 4 employees just standing there. Made us feel as though we were squatters getting kicked out...
Price and location are excellent. Near many good stores and restaurants.
Stayed in February 2024
Reviewed: 21 January 2024
Devan
United StatesStaff weren't mean but not friendly either, didn't feel very welcome. Furniture, carpet, and appliances are rather outdated, mattress felt like it probably needs replacing but didn't ruin sleep. You get what you pay for, and they took care of their guests the way you'd expect them to. Mini fridge was so-so and the microwave was aggressive. So all around was a decent enough option in spite of the negatives. Not gross or unsafe.
It's clean and safe. A good budget friendly option. They actually waited until the very last minute to clear out breakfast, and options were varied for such a low price. Nothing fancy, but i had everything i needed for 64/ night in a king bed.
Stayed in January 2024
Reviewed: 24 December 2023
Jeff
United StatesGreat location
Stayed in December 2023
Reviewed: 9 December 2023
Simon
United StatesThe noise from both rooms either side of us and the room above, we did not get a good night's sleep.
Location to airport
Stayed in November 2023
Reviewed: 8 December 2023
Sally
United StatesLocation
Kinda close to the airport
Stayed in September 2023
Reviewed: 27 October 2023
Angelik
United StatesI just didn’t like the bathroom. Was super small, and the shower pipe had excessive build up on it. I also hated that the sink and mirror was on the outside of the bathroom and between the entrance of the door. The gym was also terrible. It seemed very sticky and I wasn’t able to wipe down the equipment.
Everything was fine. Sheets and towels were clean. Staff very friendly.
Stayed in October 2023
Reviewed: 26 October 2023
Justice
United StatesThe food was really my only complaint it was okay but yeah can't except too much from a 3 star hotel
The spa tub was nice 👍
Stayed in October 2023
Reviewed: 24 October 2023
Nerdy80s
United StatesThe hotel, while clean, definitely needs some updating. The bed was more stiff than we would have liked.
The staff was very friendly and assisted us as much as possible. The location itself was great and was near several businesses such as restaurants and shops. The location was also near the highway so it made traveling much easier. The value for the hotel was pretty good though.
Stayed in October 2023
Reviewed: 15 October 2023
Farida
United StatesWe asked for two rooms because we have kids. We were not given two rooms that were close to each other. The beds were not very comfortable, and could use a better cleaning and dusting.
Easy check in. Decent room.
Stayed in October 2023
Reviewed: 15 October 2023
Laura
United StatesNo charge for shuttle to airport
Location
Stayed in September 2023
Reviewed: 12 October 2023
A
United StatesStayed 1 night while in town for a concert. Very clean and a few good restaurants in walking distance.
Stayed in October 2023
Reviewed: 9 October 2023
James
United Statesvery noisy people in breakfast room
Stayed in October 2023
Reviewed: 5 October 2023
Matthew
United StatesHorrible beds
Stayed in October 2023
Reviewed: 3 October 2023
Adams
United StatesNo, pool.
The room was very comfortable.
Stayed in October 2023
Reviewed: 24 September 2023
Roberta
United StatesMattress was kind of hard
It was very quiet. Easy to access off 28th Street
Stayed in September 2023
Reviewed: 18 September 2023
Katie
United Statesfront desk staff was rude
location
Stayed in September 2023
Reviewed: 15 September 2023
Melissa
United StatesSlow elevator. Pool advertised as available but was not
Location. Lemon water in lobby.
Stayed in September 2023
Reviewed: 13 September 2023
Andre
United StatesClean, spacious, comfortable, good location
Stayed in September 2023
Reviewed: 6 September 2023
Gary
United StatesMiss information..night desk clerk said I could arrange shuttle to air port on a.m Not the case...no shuttle provided as advertise..other inns provide a FREE shuttle service.
Breakfast ok not great but adequate..
Stayed in September 2023
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