42200 Moonridge Road, Big Bear Lake, CA 92315, United States
#35 of 141 hotels in Big Bear Lake
Guests' ChoiceBased on 609 hotel reviews
8.2Cleanliness
8.5
Comfort
8.4
Location
9.0
Facilities
8.1
Staff
8.7
Value for money
7.8
Free WiFi
8.8
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End of dialog contentReviewed: 23 April 2024
Brianawells
United StatesRoom overhead near us had pipes vibrating so woke us up twice.
Lobby, breakfast, bed hot tub
Stayed in April 2024
Reviewed: 30 March 2024
David
United StatesNA
We liked the Room, Bed, and the included morning breakfast. Also, because it was middle of the week and not their busiest, they let us check-in early on arrival.
Stayed in March 2024
Reviewed: 28 March 2024
Patrick
United StatesToilet was a problem.
location, breakfast, room, location, lobby, hotel,
Stayed in March 2024
Reviewed: 23 March 2024
Jose
Mexicothe room, chimenie .
Stayed in March 2024
Reviewed: 15 March 2024
Gladys
United StatesI realize it’s winter but the hot tub could have been better maintained. The view was of back yards, but I can live with that. Breakfast was the worst in all the best westerns I’ve stayed at.
Clean, great location, staff were Friendly and helpful.
Stayed in March 2024
Reviewed: 6 March 2024
Lisa
United Stateswalls thin, could hear anyone talking in the hallway
breakfast was great, bed was good, rooms clean
Stayed in March 2024
Reviewed: 2 February 2024
Barbara
United StatesCut up fruit not in season, mushy
Breakfast fair. Variety of food choices. Nice staff
Stayed in January 2024
Reviewed: 19 January 2024
Ricardo
MexicoExcellent location
Stayed in January 2024
Reviewed: 14 December 2023
Alberto
Costa RicaExcellent breakfast, great location, which both exceeded my expectations. Kind of an old hotel, with some renewed rooms, but comfortable after all. Reminds me of the "Overlook" from "The Shinning".
Stayed in December 2023
Reviewed: 4 December 2023
Peyton
United StatesTV was out of date, loud heater outside the room turned on every 15 min. No control over room temperature. Soaps in shower were drying and uncomfortable.
Decorations and environment. Friendly staff.
Stayed in November 2023
Reviewed: 22 November 2023
David
IsraelOne of the worst breakfasts that I had in all the traveling that I do. Possibly because most of my travel is in Europe they have a different type of outlook on how the guests must be serviced for breakfast.
The nice and helpful staff Beautiful lobby.
Stayed in November 2023
Reviewed: 17 November 2023
Kelsey
United StatesGreat central location. Love the look of the renovation in the rooms
Beautiful property with lots of trees around.
Stayed in November 2023
Reviewed: 15 November 2023
Val
United StatesBooking.com did not inform you that Best Western going through major remodeling. Picked this place for family to have a lounge/bar pool tables and restaurant to come back to after a wedding. These were all closed. We booked 6 rooms. Although clean, Best Western went a lil cheap on remodel detail. Except for details, this place is still very clean. Price is a tad high, but I accepted this price and would again because of cleanliness. This place will be awesome when finished.
Friendliness of staff. Extremely helpful on every occasion. Very clean place. Even during remodeling. Great parking. And especially breakfast. Love the in house breakfast.
Stayed in November 2023
Reviewed: 25 October 2023
Marlon
United StatesProps inside room are outdated. Porch floor needs planks. It doesn’t look like it can hold weight of 4 people
building relatively decent, clean
Stayed in October 2023
Reviewed: 19 October 2023
Mike
United StatesNo Tesla EV adapter
EV cable available
Stayed in October 2023
Reviewed: 12 October 2023
Judy
United Statesonly that they were renovating some of the rooms and right outside of our room with the big trash bin and miscellaneous construction trash… I’m sure that is unusual as they are renovating. That was the only downside.
it was a perfect location for the Oktoberfest! we were equalist to the festival at the convention center and then the other direction equal distance to the village where we spent a lot of our time. Easy, easy access to the redline shuttle that runs all the time for free, that was fantastic! Staff was great. We really enjoyed ourselves.
Stayed in October 2023
Reviewed: 29 September 2023
Jerry
United Statesbreakfast bathtub was difficult for elderly in and out
Stayed in September 2023
Reviewed: 25 September 2023
Doug
United StatesHotel is older.
Jet bath.
Stayed in September 2023
Reviewed: 7 September 2023
Debra
United StatesA little pricey
Great location and surrounded by tall trees
Stayed in September 2023
Reviewed: 7 September 2023
Sandy
United StatesNeeds updating with paint, light fixtures and furnishings. Breakfast was good nice variety.
Location removed from busy road , loved Penny at the front desk as well as the bartender. Liked the short trail behind the building.
Stayed in September 2023
Reviewed: 5 September 2023
Yana
United StatesI wish restaurant will be open during the week days
Wonderful property. Very convenient location! Highly recommend for families with children. We definitely stay there again
Stayed in September 2023
Reviewed: 27 August 2023
Vince
United StatesThe gym had no window and assumed no A/C due to no one using it. The dinner dining room is only open on the weekend. The TV was too small and old.
Great location. Breakfast was on the same menu daily. The room was OK, the old cabinet couldn't open, and the floor carpet was dirty with debris from the ceiling.
Stayed in August 2023
Reviewed: 17 August 2023
Melton
United StatesCan't think of anything
The lady at the front desk was so nice She found us a room early and my husband was able to rest before a wedding we had later that day.
Stayed in August 2023
Reviewed: 12 August 2023
Walter
United StatesVery dated lobby and hallways with strange odors throughout
Location, game room and breakfast
Stayed in August 2023
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