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  5. Reviews of Queen Kapiolani Hotel

Reviews of Queen Kapiolani Hotel 4 stars

150 Kapahulu Avenue, Waikiki, Honolulu, HI 96815, United States

#37 of 272 hotels in Honolulu

Guests' Choice

Review score

Based on 2641 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.9

  • Comfort

    8.9

  • Location

    9.3

  • Facilities

    8.5

  • Staff

    9.1

  • Value for money

    8.1

  • Free WiFi

    10.0

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Showing 76 – 100

  • Reviewed: 11 February 2024

    9.0
    Best value on the edge of Waikiki
    • Leisure trip
    • Couple
    • Studio
    • Stayed 12 nights
    • Submitted via mobile

    Room is petite, I am 6ft5 so the bed, bathtub and showerhead felt child sized, but it is what I paid for, there are many upgrade options worth considering.

    Best value place in Waikiki, for a little bit of everything and at the most reasonable price for Hawaii. Nice little inclusions like free lei making, hula, yoga classes etc.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    8.0
    Amazing view!
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 3 nights
    • Submitted via mobile

    Less amenities provided in the room compare to other hotels in other cities at the same price range.

    The view, location, service.

    Stayed in February 2024

  • Reviewed: 11 February 2024

    7.0
    Good
    • Leisure trip
    • Solo traveller
    • Studio Ocean View
    • Stayed 1 night
    • Submitted via mobile

    elevator sound like airplane passing by 3 luggage saving 1 hour charged 6 dollars

    location close to beach

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Great location, one block from the beach with a very friendly staff and lots of free amenities.
    • Leisure trip
    • Group
    • City View Balcony, Queen Queen
    • Stayed 4 nights
    • Submitted via mobile

    The room was a little small for $270 a night. But it was not uncomfortable.

    The Deck, their bar & restaurant has a beautiful view of Diamond Head.

    Stayed in February 2024

  • Reviewed: 10 February 2024

    9.0
    Nice hotel. Clean and smelled nice all day and all night. The housekeeping staff were wonderful. The cost was worth the
    • Leisure trip
    • Couple
    • City View Balcony, Queen Queen
    • Stayed 7 nights
    • Submitted via mobile

    The mattresses were not comfortable.

    Nice and clean.

    Stayed in January 2024

  • Reviewed: 10 February 2024

    8.0
    They need a jacuzzi!
    • Leisure trip
    • Family with young children
    • City View Balcony, Queen Queen
    • Stayed 2 nights
    • Submitted via mobile

    Beds a little hard…

    Location! Deck Restaurant was great for both food and atmosphere!

    Stayed in February 2024

  • Reviewed: 5 February 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • City View Balcony, Queen Queen
    • Stayed 4 nights

    The pool was on the small side

    Perfect Location

    Stayed in January 2024

  • Reviewed: 5 February 2024

    7.0
    Great Vibe but could be more
    • Leisure trip
    • Couple
    • Studio Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    Waikiki and Honolulu over all is a disappointment of the Hawaiian culture. It’s a concrete jungle and the area of the hotel is home to lots of homeless people. Some who take showers at the beach and will be fully nude doing it. Parking at the hotel is $50 a night and is not guaranteed to be available due to its limited parking garage. We couldn’t get into the valet the first day and a half. This cost us an additional $74. While the rooms have been renovated the mattress they purchased are of lower quality as I could feel every spring and it really bothered my hips and ribs. Also, keep in mind if you use booking.com to book you get the floor right above the live music and get to learn the trash schedule of the street. Booking directly with the hotel will give you better floor where you will not hear all the street noise. Also, there was no mention of the valet cost on booking or the parking issues so that was an extra $361, I was not expecting.

    The location had amazing views! Diamond head and the zoo were right out our window. The beach is a 3 minute walk and has shops and restaurants along the way. The hotel is animal friendly and has recently been renovated during Covid shut down. The lobby is open so you get to enjoy the breeze the island life provides. The aquarium is also just a short 15 minute walk under lots of trees so you get to enjoy some cover from the sun. There is a lot of paid parking in the area so you will always be able to find somewhere to park. Parking lot across the street is available for you to park at for a $1.50 an hour. The coffee downstairs is yummy!!

    Stayed in February 2024

  • Reviewed: 4 February 2024

    9.0
    One of my favorite hotels in Hawaii.
    • Solo traveller
    • Studio
    • Stayed 7 nights
    • Submitted via mobile

    Only valet parking per day charge was expensive. No coffee maker in room.

    Location, Comfortable bed, Large room, pleasantly-scented soaps & shampoo.

    Stayed in January 2024

  • Reviewed: 3 February 2024

    8.0
    Very enjoyable stay. Nicely re-modeled hotel. Would definately return again.!
    • Leisure trip
    • Solo traveller
    • Studio Ocean View
    • Stayed 7 nights

    1 Staff member working at Valet Parking in back. (bushy black hair,Red shirt) This person could ruin all the good that "Q.K Hotel" has accomplished. I am a Retired Boeing Co. "Customer Service manager" I enjoyed Truly my stay at "Q.K" I would hate to see this 1 employee ruin your ratings. I am more that willing to discuss the matter by phone if Management at "Q.K" would care to do so. Thankyou, Bill Jensen (206) 920-**** Jan.26 - Feb.2

    Excellent location.! Close to beach & restaurants. View of the ocean & Waikiki. Friendly maids. Friendly front desk.!

    Stayed in February 2024

  • Reviewed: 2 February 2024

    7.0
    Good
    • Business trip
    • Couple
    • Ocean View Balcony, King
    • Stayed 15 nights
    • Submitted via mobile

    Strip down room no chair, no coffee maker, no microwave, $50 plus tax parking no breakfast, "Deck" restaurant they didn't know how to make overeasy eggs for breakfast how will you trust them with dinner?

    Location, view, 18th floor amazing staff people

    Stayed in January 2024

  • Reviewed: 1 February 2024

    8.0
    If there was better conditioning to help with humidity it would have been amazing
    • Leisure trip
    • Couple
    • Studio Ocean View
    • Stayed 4 nights
    • Submitted via mobile

    Ac and the room were old

    Complimentary water tumblers, near beach location

    Stayed in January 2024

  • Reviewed: 29 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Ocean View
    • Stayed 7 nights
    • Submitted via mobile

    The hotel itself is old and the bed is not very comfortable

    The location of the hotel is very good, the beach is a 5 minute walk away

    Stayed in January 2024

  • Reviewed: 29 January 2024

    9.0
    Lovely stay.
    • Leisure trip
    • Couple
    • Ocean View Balcony, King
    • Stayed 2 nights

    A cappuccino machine at breakfast (just the cafe in the lobby had a working espresso/cappuccino service.), but the staff made sure to mention it so we could get a coffee before sitting down for breakfast.

    Wonderful location with a view of Diamond Head and just a couple of meters to walk to the beach. The staff was amazing: Friendly, helpful, and respectful.

    Stayed in December 2023

  • Reviewed: 28 January 2024

    8.0
    Loved the location, clean, vibrant, friendly place to stay!
    • Leisure trip
    • Couple
    • Diamond Head View Balcony, King
    • Stayed 7 nights
    • Submitted via mobile

    Would be nice to have the option of coffee in the bedroom. At least for that first sunrise cup. Totally understand they want people to visit The Knot each day for coffee but still, coffee is a room amenity in most hotels.

    Fantastic location. We chose a Queen bed room with the view of Diamond Head and it did not disappoint. We woke up every day and could see the sun coming up over Diamond Head from the bed. The pool deck was excellent. Loved the turf, comfortable chairs and honestly never so busy that you couldn’t enjoy it, the pool was clean and refreshing. The morning yoga class offered by the hotel was also fantastic!

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    I enjoyed myself
    • Leisure trip
    • Group
    • City View Balcony, Queen Queen
    • Stayed 7 nights
    • Submitted via mobile

    The only issue I had was a dirty bathroom. I asked them to clean it and it was still dirty but I went ahead & brought bleach from my home & I personally cleanedy bathroom

    Great location to the beach, other hotels, stores & restaurants. Everything is in walking distance

    Stayed in January 2024

  • Reviewed: 28 January 2024

    9.0
    It was as I expected. Good location, nice room.
    • Leisure trip
    • Couple
    • City View Balcony, Queen Queen
    • Stayed 5 nights

    I have no complaints.

    Room and bed comfortable. Abundant hat water. Nice bar "Deck", with good happy hour

    Stayed in January 2024

  • Reviewed: 28 January 2024

    8.0
    I enjoyed my stay there.
    • Leisure trip
    • Solo traveller
    • Studio
    • Stayed 2 nights

    noise outside

    location

    Stayed in December 2023

  • Reviewed: 28 January 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Ocean View
    • Stayed 5 nights
    • Submitted via mobile

    The view was spectacular! The pool was excellent, and the staff was very friendly.

    Stayed in January 2024

  • Reviewed: 25 January 2024

    9.0
    I will definitely come back!
    • Leisure trip
    • Solo traveller
    • Ocean View Balcony, King
    • Stayed 6 nights
    • Submitted via mobile

    Not so high up

    Next to zoo, so greenery and not concrete!

    Stayed in January 2024

  • Reviewed: 23 January 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Ocean View Balcony, King
    • Stayed 7 nights
    • Submitted via mobile

    Great location, clean and a GREAT STAFF

    Stayed in January 2024

  • Reviewed: 23 January 2024

    8.0
    Good location and nice staff
    • Leisure trip
    • Couple
    • Studio Ocean View
    • Stayed 5 nights

    There was a damp patch in our room by the side of the bed, the hotel were going to move us but we were due to fly out the following day. They arranged a heater to dry the carpet and would have to look into the reason for the damp patch.

    We were on the 7th floor with a balcony looking towards the zoo which was nice. A very short walk to the beach and the hotel kindly give you beach towels and beach chairs.

    Stayed in January 2024

  • Reviewed: 22 January 2024

    8.0
    Great time and stay!
    • Leisure trip
    • Family with young children
    • City View Balcony, Queen Queen
    • Stayed 2 nights
    • Submitted via mobile

    parking

    Clean and nice view

    Stayed in December 2023

  • Reviewed: 22 January 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Diamond Head View Balcony, Queen Queen
    • Stayed 3 nights

    parking was bloody expensive. So we ended up parking at the zoo - which isn't cheap either.

    Proximity to beach, food options off property

    Stayed in December 2023

  • Reviewed: 19 January 2024

    9.0
    Superb
    • Business trip
    • Family with young children
    • City View Balcony, Queen Queen
    • Stayed 8 nights
    • Submitted via mobile

    The location was great. It is just a short walk to the beach and there are tons of restaurants and stores for shopping nearby. The staff was very friendly and helpful.

    Stayed in December 2023

Showing 76 – 100

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