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  5. Reviews of Crowne Plaza Resort Asheville, an IHG Hotel

Reviews of Crowne Plaza Resort Asheville, an IHG Hotel 4 stars

1 Resort Drive, Asheville, NC 28806, United States

#65 of 74 hotels in Asheville

Guests' Choice

Review score

Based on 525 hotel reviews

7.6

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.2

  • Location

    8.3

  • Facilities

    7.8

  • Staff

    8.5

  • Value for money

    7.5

  • Free WiFi

    8.3

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Showing 76 – 100

  • Reviewed: 27 February 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    they charged my card extra $95 but was very nice about fixing the issue!!

    it was very quiet and peaceful!!

    Stayed in February 2022

  • Reviewed: 21 February 2022

    8.0
    Overall a decent stay (4 days). The staff and food were great.
    • Business trip
    • Couple
    • Standard Room
    • Stayed 4 nights

    The squatty toilets in the rooms were a real pain to get up from. There was no bar to pull up and I basically had to kneel on the floor and push myself up on the edge of the tub. Only the handicap toilet in the common restroom was of a decent height.

    the wifi for the entire property was awful. I count not get any signal in my room (386) and even in the lobby right by the router, internet service was lousy. It kept dropping the signal every few minutes.

    Stayed in February 2022

  • Reviewed: 18 January 2022

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    easy access, wide open space

    Stayed in January 2022

  • Reviewed: 26 December 2021

    8.0
    Very happy. Highly recommend
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 8 nights

    Room was lovely. The view fabulous!

    Stayed in November 2021

  • Reviewed: 20 December 2021

    8.0
    nice property for our visit and will stay again
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    We were there during a cat convention but you really couldn’t tell at some point.. that’s all

    it was clean and not over crowded

    Stayed in November 2021

  • Reviewed: 9 December 2021

    8.0
    We would definitely stay again, with hopes of getting a larger room next time.
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights

    N/A

    We lliked the location of the hotel and friendliness of the staff.

    Stayed in December 2021

  • Reviewed: 6 December 2021

    7.0
    Good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights
    • Submitted via mobile

    Breakfast very nice, location great, facility is aging but ok

    Stayed in December 2021

  • Reviewed: 4 December 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Poor accessibility for people with limited mobility. Arranged like a motel with long strips of wings and so elevator is centrally and not convenient for elderly who need it.

    Beds were comfy. Rooms were big

    Stayed in November 2021

  • Reviewed: 1 December 2021

    7.0
    I would stay again - cozy and safe!
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 1 night
    • Submitted via mobile

    the beds were ok, the room was average. there was no creamer in the room, had to go get some

    The lobby was beautiful, felt very warm and welcoming. the bartender was great, food was good and drinks were strong!

    Stayed in November 2021

  • Reviewed: 29 November 2021

    7.0
    Friendly staff who responded to our requests quickly, but could use a little upgrading.
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights

    The hotel seemed a bit older with some issues with a leaking sink, towel holder that was loose, and a plug in by the bed that did not create a tight fit for my husband's device.

    The staff was very friendly and addressed our questions and needs very quickly. Providing us attached rooms allowed for a great set up for our family. Thank you!

    Stayed in November 2021

  • Reviewed: 11 November 2021

    7.0
    Good
    • Leisure trip
    • Group
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    A fan in the bathroom would have been nice.

    Stayed in November 2021

  • Reviewed: 7 November 2021

    9.0
    Vacation
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    the bathroom should be bigger.

    really nice place, clean and luxury.

    Stayed in November 2021

  • Reviewed: 4 November 2021

    8.0
    Will stay here again.
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night

    Rooms outdated but still nice and clean

    The whole place is nice especially the staff and operational procedures put in place. Will stay here again but will make sure to have golf clubs.

    Stayed in October 2021

  • Reviewed: 10 October 2021

    7.0
    Wedding Stay
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 5 nights
    • Submitted via mobile

    The room smell, like humid and old.

    Location and amenities.

    Stayed in September 2021

  • Reviewed: 26 September 2021

    7.0
    Although the staff was great I don’t think we will be back
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 1 night
    • Submitted via mobile

    It was very hard to find the hotel. Have to go through a Sams parking lot to get to it. No real entrance. There were people partying, singing and shouting well past 1:00 in the morning and impossible to sleep. Also we were very surprised to see so many dogs at the hotel for a dog show. Love dogs but didn’t expect to see them in the lobby.

    Room was nice and staff was friendly and very helpful. They provide a shuttle to town but you had to pay $5 each to use the service.

    Stayed in September 2021

  • Reviewed: 8 September 2021

    9.0
    Good value for the money. Most important comfortable beds and no noise.
    • Leisure trip
    • Family with young children
    • Queen Room with Bath Tub - Disability Access/Non-Smoking
    • Stayed 3 nights

    The air conditioning was loud, and the rooms and hotel needs some upgrading.

    Nice resort. We loved the outdoors, golf course, and the quiteness. The room was a little bigger than usual, which was nice.

    Stayed in September 2021

  • Reviewed: 30 August 2021

    9.0
    We will stay there again when we visit Asheville.
    • Leisure trip
    • Couple
    • King Room with Bath Tub - Hearing and Disability Access/Non-Smoking
    • Stayed 2 nights

    The location was close to the city but a detour that made it tougher getting into and out of, not the hotels fault.

    The room was nice and clean and pretty large, a king size bed. It was on the second floor and had a nice view. The lobby/bar area was very nice with a big fire place. The staff was helpful and very friendly.

    Stayed in August 2021

  • Reviewed: 24 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Dinner menu could be improved

    Very quiet

    Stayed in August 2021

  • Reviewed: 22 August 2021

    8.0
    Very good
    • Business trip
    • Solo traveller
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Highway noise. Exterior of the resort is a bit dated.

    Very clean, kind and friendly staff.

    Stayed in August 2021

  • Reviewed: 11 August 2021

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Adventure Center and Tennis Center were poorly run.

    Very nice

    Stayed in August 2021

  • Reviewed: 9 August 2021

    7.0
    Get a patio room to get close to the pool.
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 2 nights

    People smoking and drinking outside the room and into the yard for 2 days straight. Man let his dog swim in the pool. Large dogs everywhere. Didn't feel like there was any security around to not allow the dog swimming. People swimming in there clothes also.

    Bed was comfortable, lots of good pillows. We had a ground level with a patio that went straight to the pool.

    Stayed in August 2021

  • Reviewed: 7 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    The breakfast was terrible. Bacon was burned, sausage was dry, eggs had no taste. And we paid way too much.

    Quiet location

    Stayed in August 2021

  • Reviewed: 7 August 2021

    8.0
    Very good
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 3 nights
    • Submitted via mobile

    Elevator too slow

    Breakfast, our balcony and the bar

    Stayed in August 2021

  • Reviewed: 6 August 2021

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The only thing that I didn't like was that after hours it was a bit harder to get back into the hotel. We had to use a back door that was somewhat tucked away. It also took longer than it should have to bring extra wash clothes and toilet paper

    I loved this resort. This was my 2nd time coming and each time was a great experience. The staff is nice, the facilities are clean and the location is wonderful. I would definitely come back here again!

    Stayed in August 2021

  • Reviewed: 5 August 2021

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Room with Sofa Bed
    • Stayed 4 nights
    • Submitted via mobile

    Shuttle service to downtown should have specific pick up/drop off times. Would be easier for everyone i think. Skim the pool more.. too many leaves in it.

    Is was a great place. Location was fantastic and staff was great.

    Stayed in August 2021

Showing 76 – 100

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