9000 Bartram Avenue, Philadelphia, PA 19153, United States
#75 of 90 hotels in Philadelphia
Guests' ChoiceBased on 1709 hotel reviews
7.2Cleanliness
7.8
Comfort
7.8
Location
8.2
Facilities
7.5
Staff
8.0
Value for money
7.3
Free WiFi
7.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta, Iceland, Australia, Greece, Brazil and North Carolina. For properties in these regions, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2023
Caine
United StatesPrice, I was charged wrong rate. Also bar staff were overwhelmed with food orders and had lost track of multiple orders but the staff overall were lovely and pleasant
Location and 24hour shuttle service
Stayed in May 2023
Reviewed: 9 May 2023
Henry
United Statesrundown, breakfast could start earlier, needs a remodel
close to the airport big rooms free shuttle and breakfast
Stayed in May 2023
Reviewed: 9 May 2023
John
United KingdomI waited a long time for the shuttle from the airport
Nice bar area .
Stayed in February 2023
Reviewed: 8 May 2023
Amanda
United Statesthe pool was so filthy that you couldn’t even see your feet. there were so many children with no adults so I felt unsafe and the trash and hair floating around me it so we couldn’t even enjoy it at all. the toilet in the bathroom had old urine on it , called and asked for it to be cleaned. they came and I don’t know what they did because it was still there and disgusting.
the breakfast buffet and made to order omelet station. the size of the rooms and the beds were very comfortable
Stayed in May 2023
Reviewed: 8 May 2023
Marcus
United StatesElevators are the slowest, EVER! and no convenient stairwells to the front main lobby entrance. Also the parking deal is ridiculous.
Layout of the room. Seating area ... nice room.
Stayed in May 2023
Reviewed: 7 May 2023
Antoinette
South AfricaThe breakfast area was rather dirty. The tables filthy, the floor sticky, bins were overflowing. Not nice
The rooms were clean, beds comfortable
Stayed in May 2023
Reviewed: 28 April 2023
Keith
United StatesRoom amenities No exhaust fan in bathroom Coffee maker in room not good.
Location Comfort Breakfast
Stayed in April 2023
Reviewed: 27 April 2023
Rufina
United StatesEverything was fine
Breakfast was excellent
Stayed in March 2023
Reviewed: 26 April 2023
Allyse
United StatesWhen I got there our room wasn’t ready. Had to pay $25 a night to park.
The breakfast selection was amazing.
Stayed in April 2023
Reviewed: 20 April 2023
Erin
United Statesexcellent breakfast, and very friendly staff
Stayed in April 2023
Reviewed: 20 April 2023
Srodrig5
United StatesWe did not have any sheets or pillows for the pull out couch. It took a long time to get and all that was dropped off was a heavy brown blanket. Additionally, my daughter slipped going to the elevator because there were kids running (literally) soaking wet back and forth from the pool to elevator. Could have really been dangerous for someone elderly or disabled.
Check in was smooth. Room was cool and location was great.
Stayed in April 2023
Reviewed: 19 April 2023
Lamont
United StatesExpensive! Bathroom lock broken. No exhaust fan in bathroom. Breakfast is served in the quad so the mornings are very loud. Walls are thin so we could hear the neighboring television on all night.
convenient location to the airport.
Stayed in April 2023
Reviewed: 14 April 2023
Karen
United StatesCostly for the accommodations
Stayed in April 2023
Reviewed: 14 April 2023
Kahla
United StatesHousekeeping missed a few things when cleaning up from the previous occupants.
Very friendly staff. Gorgeous hotel.
Stayed in April 2023
Reviewed: 12 April 2023
Adrienne
United StatesThe pool could have stood to be cleaner and the parking is a little confusing
The room was spacious and nice, nice staff, good location
Stayed in April 2023
Reviewed: 4 April 2023
Evette
United StatesSunday breakfast buffet was very bad paying $25/day parking?
close to everything
Stayed in April 2023
Reviewed: 1 April 2023
Sheila
United StatesThe pillows was way to soft
The bed was comfy the room was clean
Stayed in March 2023
Reviewed: 28 March 2023
Donlon
United Statesmostly the staff were awesome.
Stayed in March 2023
Reviewed: 28 March 2023
Jennifer
United StatesThe pool was closed for maintenance which was disappointing to 3 little kids.
it was clean and laid out well. The staff was super nice. Everyone was so friendly and helpful. They were exceptional.
Stayed in March 2023
Reviewed: 19 March 2023
Angelique
United StatesThe walls in the room can be redone. The blankets can be more comfy
Great stay .super friendly staff
Stayed in March 2023
Reviewed: 18 March 2023
Debra
United StatesHow they had a room available. So late at night
Stayed in March 2023
Reviewed: 17 March 2023
Safiyah
United StatesThe room had a smell. The bathroom door is in need of replacing.
The room was pleasant
Stayed in March 2023
Reviewed: 13 March 2023
Romeo
United Statespool was closed, wish it was announced on their website .
everything. besides pool being closed
Stayed in March 2023
Reviewed: 13 March 2023
Lynn
United Statesneeds to be remodeled old furniture, old carpet rooms smell musty
location
Stayed in March 2023
Reviewed: 6 March 2023
Michael
United StatesI thought our room could of been cleaner. Also, the pool was closed over the weekend. We were excited to go swimming with our 3 kids but weren’t able too.
Nice sized rooms. Breakfast was very good. Staff very friendly.
Stayed in March 2023
Atessa, Italy
Barcelona, Spain
Madonna di Campiglio, Italy
Alinda, Greece
Ixtapa, Mexico
La Seyne-sur-Mer, France
Antequera, Spain
Serra do Cipo, Brazil
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content