100 Capitol Mall, Downtown Sacramento, Sacramento, CA 95814, United States
#8 of 83 hotels in Sacramento
Guests' ChoiceBased on 683 hotel reviews
8.6Cleanliness
9.0
Comfort
9.1
Location
9.4
Facilities
8.9
Staff
9.1
Value for money
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 23 April 2024
Meleney
United StatesLoved it all.
Location, view of the River from the room, valet parking, large, clean and comfortable room, laundry on site, glass elevators, free happy hour and great breakfast included. What’s not to like?!
Stayed in March 2024
Reviewed: 22 April 2024
Sarah
United StatesThe beds were uncomfortable and in need of updating. It was not the cleanest, there were hairs in our bathtub and the carpet was black in the white areas around the beds. Also very noisy in the hard of hearing rooms; you can hear all of the traffic noise kept my kid up.
Location location location! Perfect spot! We loved the breakfast and the staff were always very helpful and friendly!
Stayed in April 2024
Reviewed: 20 April 2024
Susan
United StatesIt is within walking to the riverfront shops and restaurants. Enjoyed the morning breakfast and evening in the atrium.
Stayed in April 2024
Reviewed: 20 April 2024
Tim
United StatesN/A
Complete. Very nice. Snd all staff were helpful and amazing.
Stayed in April 2024
Reviewed: 20 April 2024
Lynne
United StatesAll
Stayed in April 2024
Reviewed: 19 April 2024
Amanda
United StatesThe lighting in the suites bathroom was not beneficial for putting on makeup.
Stayed in February 2024
Reviewed: 15 April 2024
Madriz
United StatesAsked housekeeping to change sheets for an extra night but sheets were not changed.
Everything was so close by & not to mention all the amazing amenities
Stayed in April 2024
Reviewed: 13 April 2024
Salli
United StatesGreat location beautiful view of Sacramento River and tower bridge.
Stayed in April 2024
Reviewed: 11 April 2024
Mindy
United StatesThe dessert I got wasn’t the best but other than that everything was great.
The location felt safe and it was easy to get to.
Stayed in April 2024
Reviewed: 8 April 2024
Antonio
United StatesWe needed a couple extras and no housekeeping available after 4:30 and no front desk staff so we had to find someone
Love the breakfast and how close it is to old sac ! We had so much fun
Stayed in April 2024
Reviewed: 8 April 2024
Craig
United StatesEverything was great!
Breakfast was fantastic and the employees were very nice and offered to help with anything needed.
Stayed in April 2024
Reviewed: 7 April 2024
Robert
United StatesPool wasn’t as warm as I thought it would be considering it was indoors, but the jacuzzi made up for it.
Great location, great staff, and overall it was a great hotel!
Stayed in April 2024
Reviewed: 6 April 2024
Karma
United StatesNo suggestions at this time.
There was a great variety of food. The area was clean and easy to navigate.
Stayed in April 2024
Reviewed: 6 April 2024
Rustam
United StatesThe hotel was great The rooms are clean and comfortable Breakfast is delicious
Stayed in April 2024
Reviewed: 5 April 2024
Katherine
United StatesThe bar area seemed too bright and open.
The friendly help from the breakfast room staff.
Stayed in April 2024
Reviewed: 5 April 2024
Kim
AustraliaWe had a very noisy room because our room faced the highway and the windows didn't block the noise which made it difficult to sleep. Valet parking was expensive.
The location is great for going to an NBA game at the Golden 1 Center. We enjoyed the pool and free snacks and drinks at 5pm. The mini shop is great for quickly buying snacks and groceries.
Stayed in March 2024
Reviewed: 1 April 2024
Tonya
United StatesThe only little hiccup I did have was the coffee that was made from Starbucks. I tasted no coffee only milk and it gave me an upset stomach the whole day.
The staff was absolutely amazing!! The front desk staff was great ! 😃 The complimentary happy hour was awesome. The breakfast was so delicious. The location is perfect and close to everything!!!
Stayed in March 2024
Reviewed: 1 April 2024
Christina
United StatesNot the hotels fault but our room faced the street and it was pretty loud out there until about 10:00pm. Loud cars/motorcycles etc. It wasn’t that big of a problem but perhaps it’s worth it to get a river front room if you are an early bedtime person.
The complimentary happy hour and breakfast were both excellent and the staff was very friendly. The bartender, Skip was especially nice and accommodating. The location of the hotel is great with a nice view of the river and golden bridge. We were only there for one night on our way somewhere else but I was impressed by the hotel for our short stay.
Stayed in March 2024
Reviewed: 31 March 2024
Janine
United KingdomThe noise from the freeway (right outside the bedroom window) was constant and interrupted sleep. Valet parking was $36 a day
Quick check-in process, spacious room, location to Old Sacramento, managers happy hour, breakfast was excellent, everywhere was super clean, staff helpful and friendly
Stayed in March 2024
Reviewed: 29 March 2024
Deziree
United StatesClean, great breakfast, spacious room.
Stayed in March 2024
Reviewed: 27 March 2024
Zuzzanne
United StatesThe property is too close to downtown, a place we used to love to walk around. However, there are homeless people everywhere.
The property was clean and had all the manatees you would want.
Stayed in February 2024
Reviewed: 25 March 2024
Sara
United StatesVallet was awesome
Stayed in March 2024
Reviewed: 20 March 2024
Tim
United StatesEverything was fantastic. Staff was great … cleanliness location… all of the above
Stayed in March 2024
Reviewed: 18 March 2024
Kim
United StatesMattress probably needs replaced
It was great and nice view!! And breakfast Yum!!!
Stayed in March 2024
Ustica, Italy
Canggu, Indonesia
Castellammare di Stabia, Italy
Lithakia, Greece
Paços de Gaiolo, Portugal
Hranice, Czech Republic
Malinska, Croatia
Ubud, Indonesia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content