Spa tub is not in working order & staff do not know when it will be repaired. This would have made my stay top-notch! Please make this a priority, as I plan to return in June w/ friends who would al enjoy it as well!

Breakfast was awesome, rm. was very comfortable & clean, (altho' no king rooms were available at check-in)

Stayed in April 2024

Choice of dine options

Well maintained - beautiful grounds

Stayed in February 2024

The carpet in the room was dirty. Visibly even with my eye sight. It had been vacuumed but the carpet itself was dirty. It needs to be shampooed. I didn’t like the two young ladies watching a movie on their phone at the front desk and when I walked up, it was as though I was a bother. The world of hospitality has fallen off horribly around the world and due this is the time for your staff to shine. One of the young ladies did make an attempt to recover and inquire if my stay was good. The heavier young lady never changed her attitude.

Stayed in December 2023

For the extreme level of fanciness, I didn't receive much value. Since I'd added breakfast to my reservation, I thought it might be included with room service (save a tip for the staff). It was not. The one day that I did order room service, it was very late and the food/preparation was of low quality. (To the kitchen's credit, someone phoned me to let me know it would be late. I really appreciated this.) Other than the lobby staff and the waitress at the end, several other interactions made me feel like a burden when I asked for coffee and for clarity on the room service. In addition, the room doors had no soundproofing on the bottom, meaning all sounds from the busy hallway flowed into the room, disrupting several work calls. Lastly, in order to enjoy any of the amenities in the spa or massage, you need to pay significantly more. Overall, it doesn't seem worth it to stay here again.

Stunning grounds. I stayed here while visiting a friend nearby. I used the space mainly to do work during the day and visit my friend in the evenings. The room was clean and well-appointed. On my last day, I got a small coffee and breakfast in the restaurant and the waitress serving the tables was just the sweetest. Her kindness was the highlight of my stay.

Stayed in October 2023

The room was not a value. And getting to our room was difficult. I just think the room was over priced.

The bed was comfortable

Stayed in September 2023

The initial reception wasn’t the greatest, I really expected better. I would have liked to know where everything was, i.e. the spa, the pool, the fitness center.

The breakfast that I had was good, the omelet was excellent though. Service was great.

Stayed in September 2023

It was difficult to get our room serviced and extra blankets. The food was fair but not fantastic. Overall service was acceptable but not stellar.

Excellent value for the money. Gorgeous facility and grounds. Nice pool and spa

Stayed in August 2023

The restaurant was not 5 stars, we got steak and mashed potatoes and Mac and cheese, the steak was definitely not worth the price we been to steak houses that have better steak and cheaper, the Mac and cheese tasted like kraft mac & cheese, like powdered cheese, and the mashed potatoes no flavor and very soup like, and the breakfast was ok the omelettes that they made were great thank you but everything else was average. 

It was very comfortable the bed and room, the staff was very nice and helpful, we loved the shower. 

Stayed in August 2023

We had issues with the door to our room. It seemed that the keys weren't working. Maintenance was called to fix it. The door was sticking, and you had to "forcefully " open the door. The only other issue for me was that the mattress was extremely hard.

The hotel is beautiful, the room was very nice, spacious and clean. We opted to include breakfast, which had lots of options.

Stayed in August 2023

Same breakfast every day. AC little noisy. Rooms felt humid.

Overal good experience.

Stayed in July 2023

nothing

yogurt fruits waffle

Stayed in July 2023

The bathroom in the room could of been better

The facility

Stayed in July 2023

Pet stains on the floor. Not suitable for pets because there are other pet stain odors.

The kind staff.

Stayed in July 2023

It was beautiful

Stayed in June 2023

Some furniture in the room and shower amenities in real need of replacement. Little pricey for the location.

Nice clean hotel with comfy beds, beautiful pools and pond with ducks. Nice breakfast with a big variety to choose from. Hotel SPA is amazing.

Stayed in May 2023

Always a buffet, no menu. Bar should open at lunch time, not 5:00. Very pricey for buffet only. My room had very little water pressure in the shower.

Stayed in May 2023

When we first arrived, I was told one of my rooms was not ready, and asked if I would like to upgrade to a jetted tub room instead. I gladly accepted. We were staying for my MILs birthday, so it would be a nice for her. I gave her the upgrade room, and we went to go check it out; it was not a jetted tub room. It was a regular room, that seemed dark and not pleasant. There were a few dead bugs right when we walked in. It was not an upgrade at all, which we didn't have to have, but we were told and offered the upgrade, so it was just a little disappointing to walk into that. It seemed like a downgrade instead of an upgrade. And then switching that room put that room on the complete opposite side of the building of our other 2 rooms. When we asked if we could just get the original room we booked or at least moved closer to our other 2 rooms, we were told it couldn't be done. The man helping us was not friendly or helpful at all. The other 2 rooms were much brighter and seemed a little nicer. They were on different floors, but almost directly above/ below each other. One of the rooms would not open. The keys didn't work. We had to walk back to the front desk two extra times to try to fix the keys. Maintenance was eventually called to come help with getting into the room. That was a fairly long wait for someone to come. We figured they were understaffed, so we just patiently waited. We finally got into the room, and everything was fine there. The last room was ok, but it was only set up for 2 people when we had it booked for 4. There were no extra sheets, pillows or blankets. Nothing for the pull out sofa, just a dirty mattress. We couldn't get extra sheets or towels until the next day, and the extra pillows and blankets never came. It took forever for someone to bring towels in the m. We ended up leaving for lunch without showering because we couldn't wait longer. We waited over an hour before giving up and leaving.

The Inn is right off of the interstate and not too far from things when you need anything. It was quiet and you are able to relax if you want to. The kids enjoyed the indoor pool, (the outdoor pool wasn't open). The spa was a plus, my MIL really enjoyed her massage. The garden is pretty and a bonus to have on the property. We ran into a very friendly maintenance guy who was really kind and gave the kids some duck food to feed the ducks. They greatly enjoyed doing that. Overall, it was a nice stay, we enjoyed our time together as a family. Spending time together was great. We just had a few hiccups at the beginning with check-in.

Stayed in May 2023

No pictures on the wall in our room. No room for a coffee table which would be handy for in room meals.

Bed and Pillows were very comfortable. Room and bathroom very clean. Facilities (bath, walls, etc. looked like a recent renovation.

Stayed in May 2023

No one within 3 days of our stay came to make the room or remove the trash.

Room was clean and large enough, comfortable bed. Breakfast was very good and exceptionally polite and cooperative staff both at the restaurant and the reception.

Stayed in April 2023

The room wasn’t very clean. The furniture was very dusty. The tv didn’t work. They sent a technician right away (which was very friendly and work very hard to fix it, but could not). The cold/hot water didn’t work the morning we left. Housecleaning didn’t clean the room.

The staff was friendly and responded right away to our issue. The place is beautiful!!! The art collections, the service and food at the Swan Tavern were very, very good.

Stayed in February 2023

Rooms could use some updating. Furnitures and curtains are old.

Stayed in December 2022

The room was large but a little dated and had no furniture other than beds and a desk + desk chair.

Common areas.

Stayed in December 2022

pet friendly, good location, comfy

The staff was very helpful and friendly.

Stayed in October 2022

There were dead bugs in the room , and a spider on the bed.

The location was awesome and it was a beautiful property.

Stayed in September 2022