air conditioner :D

terrace

Stayed in August 2022

The shower chairs should be updated or at least one with a back and no immovable handles should be provided.

Appreciated how friendly and accommodating the staff were. The rooftop was very nice! Location was good.

Stayed in August 2022

the noise from construction early in the mornings

the staff

Stayed in August 2022

Minimal parking. Staff not very talkitive or forth coming.

Pretty conviently located about a 10 minute walk to the subway. Roof top deck was nice.

Stayed in August 2022

We requested a bathtub, which was fulfilled... but there was no hot water during our honeymoon stay. THAT really was disappointing. One other disappointment that I believe you should let guests know in advance of arrival: We were staying in New York for one night, checking out the next day with a flight later that night. There was a typed sign on the front desk stating the hotel couldn't store luggage for more than an hour. Honestly, we booked a hotel (instead of an AirBNB) for the amenities *as well as* being able to leave our luggage for a few hours before our flight and go out for a long meal. In all of my travels, I've never experienced not being able to leave luggage at a hotel for the day. I think it's pretty poor service on the hotel's part not to offer that OR at least tell the customer up front on the booking page before they decide to book so they can decide whether or not they want to seek accomodations that can provide that expected resource.

Loved the rooftop and location! Also was provided a late checkout for our honeymoon, which was nice.

Stayed in August 2022

The rooms didn't have refrigerators, and the ice machine on our floor was broken. We were there 4 nights and were told room service came every other day, but they didn't ever come by. The area is good, but the walk to the nearest subway station was a little long.

The staff was friendly, the rooftop patio had amazing views, the room was clean, and breakfast was good. The area is nice, with lots of convenience stores, bars, and restaurants within walking distance. Overall, I would recommend this hotel because it's was reasonably priced for the area.

Stayed in August 2022

small room

almost everything

Stayed in July 2022

Key cards were unreliable and customer service was difficult to reach.

Great rooftop space open late.

Stayed in July 2022

we were told the room would be cleaned every other day but we had to ask for it to be cleaned twice.

comfortable clean beds, gym facilities and nice rooftop terrace.

Stayed in July 2022

There were construction-like noises early in the morning, not sure what they were, good earplugs are recommended!

Staff were friendly and hotel is in a good location near several subway lines.

Stayed in July 2022

No information about terminated luggage storage service have been provided in advance

Stayed in July 2022

Great our son lives nearby

Stayed in June 2022

The only con we experienced with regards to the location of this hotel is that the ability to travel back with public transport is very limited around midnight.

Hotel and the room we had was a very good value for money. The staff in the hotel was very friendly and helpful. We particularly liked the bed which assured we had great night sleep. We also liked that there was a facility to use computer and could print out our boarding passes. Furthermore, we enjoyed the breakfast which was basic for a 3 star hotel, but still enjoyable.

Stayed in July 2022

The breakfast is ok but not very varied. I didn't like the fact that they use one-time plastic and paper utensils for breakfast - enormous amounts of waste produced everyday. Why not choose reusable utensils and cutlery in the 21st century? This is the only but serious downside.

The hotel is all a traveller needs. It is located close to public transportation, with connections to different parts of Manhattan and whole NYC. The room is comfy, the staff members are nice. the overall experience is ok.

Stayed in July 2022

Not much variety of breakfast and information re maps and guide around Brooklyn and Manhattan

Location was top.of the list followed by friendly staff. Loved the roof top especially on the 4th July

Stayed in July 2022

No microwave or mini fridge.

Nice room. Great breakfast. Cool rooftop. Not too far from subways

Stayed in June 2022

There should have been a coffee tea vendor for 24hrs. Hot milk and vegs should be added to the menu.

Location is good.Also the roof top has a good view

Stayed in June 2022

One frontdesk employee (Devan is his name I think) was so unhelpful, even rude actually. However all the rest of the hotel staff I dealt with were extremely nice, very responsive and super helpful

The room was nice, clean and well equipped. The rooftop was amazing, only pity is they should make better use of it, may be more seating and a bar/snacks option will make it a perfect space!

Stayed in June 2022

our room was very small, no chair except the desk breakfast not very good, very few healthy choices

cleanliness, friendly and helpful staff location is good forvus

Stayed in May 2022

Room amenities very less

Need better food

Stayed in June 2022

staff was always very busy

view from the rooftop

Stayed in May 2022

Breakfast- no ham, no cheese, no sausages, vegetables or scrumble eggs... Bread was not tasty. No cleaning room or taking out rubbish unless you ask for it.

location, rooftop, size of the room

Stayed in April 2022

Breakfast: always hard to find a place; often products missing, had to wait for them to be refilled; people who seemed not to be residents were accepted for breakfast: every day, staying there long, and leaving with a full bag... while residents were striving for an available table. Always poor people hanging aroung on 4th Av close to Atlantic station, they did not give a safety feeling...

New hotel and installations; terrass on top and its view; room equipment, conforot and technical state; good bed. a few restaurants on the streets around; close to metro Atlantic main station (15 min walk) , or to Union (10 min).

Stayed in May 2022

Location - near Barclays Center, great view from the rooftop, very helpful and kind staff.

Stayed in June 2022

Housekeeping was erratic. Not always cleaning room.

location convenient to Atlantic Terminal--could get to Manhattan easily from there.

Stayed in May 2022