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  5. Reviews of Holiday Inn Express Portland South - Lake Oswego, an IHG Hotel

Reviews of Holiday Inn Express Portland South - Lake Oswego, an IHG Hotel 3 stars

15700 Southwest Upper Boones Ferry Road, Lake Oswego, OR 97035, United States

#5 of 7 hotels in Lake Oswego

Guests' Choice

Review score

Based on 278 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.4

  • Facilities

    8.2

  • Staff

    8.6

  • Value for money

    8.1

  • Free WiFi

    10.0

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Showing 76 – 100

  • Reviewed: 1 September 2023

    10
    Very comfortable stay. Clean room quiet .
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    I like the location was close to where I needed to be...love the breakfast. Too

    Stayed in August 2023

  • Reviewed: 23 August 2023

    4.0
    Adequate but will not return. There are many choices available in the area for all travelers.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 2 nights

    The bathroom was very small. You had to shut the door to use the toilet or tub. It was clean but very small.

    The hotel is in a good location. the staff could not find my reservation and kept saying they were filled and could not give me a room. I presented the information from Brooking.com that was on my phone. Then after some looking she found the reservation. If I had left after her first try I would have been without a room. She was not too nice about it until she found the reservation. Also they are remodeling and work trucks were parked in the entry way and there was no place to park and easily get to the front desk. When I called about it they didn't seem to care. I will not stay there again.

    Stayed in August 2023

  • Reviewed: 24 July 2023

    5.0
    Overall ok
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    The room carpet was still wet and smell mildew when we arrived. We had to open the window so carpet can dry faster.

    Clean good space but the carpet was still wet when checked in.

    Stayed in July 2023

  • Reviewed: 14 July 2023

    6.0
    No frills kind of place, worth the price!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    There is some road construction taking place near the hotel which made it difficult to get into the parking lot. The hotel is being renovated, so there is construction noise during working hours. The parking lot was very small and often full, since it is shared with another business.

    Location is very convenient! The staff was incredibly welcoming and helpful. The breakfast was great with a lot of variety. The pool was pretty large although needs some tlc. Room was relatively quiet despite being close to the freeway.

    Stayed in July 2023

  • Reviewed: 24 June 2023

    10
    Ok
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Ok

    Ok

    Stayed in June 2023

  • Reviewed: 6 June 2023

    10
    I was comfortable, felt safe & friendly staff. Would stay again.
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    nothing

    clean, comfortable bed, good breakfast, friendly staff

    Stayed in June 2023

  • Reviewed: 22 May 2023

    10
    We really enjoyed the stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    The Cinnamon rolls

    Great good food

    Stayed in May 2023

  • Reviewed: 15 May 2023

    10
    it was great do to the staff.
    • Leisure trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 13 nights
    • Submitted via mobile

    just the driveway coming into the plaza that is shared by three other businesses. it has nothing to do really with Holiday inn. and more to do with the crazy drivers when I try to exit the parking lot. Death trap literally if you don’t use extreme caution.

    Stayed in May 2023

  • Reviewed: 15 May 2023

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 3 nights
    • Submitted via mobile

    Fuenitures and linens were dated. Linen were crumpled and not crisp. Making it appear like it's not clean and recently used. This is not the Holiday Inn that I know.

    Stayed in May 2023

  • Reviewed: 14 May 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • King Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    not a major thing, but due to the slope of the parking lot steps, instead of a ramp to get your suitcases into the lobby 

    Friendly staff excellent breakfast

    Stayed in May 2023

  • Reviewed: 13 May 2023

    10
    Exceptional
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Staff especially Hesh at the desk…. Extremely welcoming and helpful. location,parking,breakfast, room.

    Stayed in March 2023

  • Reviewed: 4 April 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nice staff, comfortable room, has a pool, free breakfast, near everything I needed.

    Stayed in April 2023

  • Reviewed: 9 March 2023

    1.0
    terrible Parking Situation and We Didn’t Stay
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    because of construction which closed the whole Holiday Inn parking lot, there were few marked spaces in the small parking area shared with a big lounge. The entrance was the back door we were told we would have to move our car at 7 am and couldn’t park again until 4 pm. totally unreasonable and something of which we were not forewarned. when we expressed our displeasure, the clerk got very snotty with us and said it was on their web page. when we told her we weren’t staying, she said she’d cancel the reservation but it appears she didn’t. DO NOT STAY HERE!

    nothing

    Stayed in March 2023

  • Reviewed: 6 March 2023

    1.0
    Very poor
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Everything. Rough unsafe location, drunk patrons, rude staff, NO PARKING ANYWHERE because the lottery bar on property was full, and the staff didn't care.

    Nothing. It was horrendous and we had to go to another hotel and I am waiting on a refund

    Stayed in March 2023

  • Reviewed: 5 March 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room with Mobility Accessible Roll In Shower
    • Stayed 1 night
    • Submitted via mobile

    Parking lot was torn up looked like they were renovating. Finding a parking spot was difficult.

    We rented the king suite with a spa tub. Very relaxing and very clean room.

    Stayed in March 2023

  • Reviewed: 6 January 2023

    10
    great place
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    parking lot construction

    the gal that checked us in was so welcoming. breakfast was good, the lady who kept everything stocked was very nice.

    Stayed in December 2022

  • Reviewed: 2 January 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    parking lot is under construction so there is not a lot of parking

    room was spacious

    Stayed in January 2023

  • Reviewed: 27 November 2022

    5.0
    Ok
    • Leisure trip
    • Couple
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 4 nights
    • Submitted via mobile

    Very little parking space, construction all around the hotel which was inconvenient, layout of room somewhat annoying with the vanity area exposed to the rest of the room.

    Breakfast was good.

    Stayed in November 2022

  • Reviewed: 14 November 2022

    10
    Excellent…parking only negative.
    • Leisure trip
    • Couple
    • King Room - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    parking

    Stayed in November 2022

  • Reviewed: 27 October 2022

    3.0
    Poor
    • Business trip
    • Family with young children
    • Queen Room - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Black long hairs all over the bathroom. No parking. Way too expensive.

    Stayed in October 2022

  • Reviewed: 3 October 2022

    10
    Great stay, great weather, great help at reception
    • Business trip
    • Solo traveller
    • Queen Room - Non-Smoking
    • Stayed 1 night

    Construction in parking lot

    Stayed in September 2022

  • Reviewed: 9 September 2022

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Everything, I've stayed here twice already and both times have been pleasant. Breakfast choices are very good and the staff is very nice.

    Stayed in September 2022

  • Reviewed: 7 September 2022

    4.0
    Dated but comfortable.
    • Business trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 2 nights
    • Submitted via mobile

    Very dated.

    Ez access to freeway and shopping.

    Stayed in September 2022

  • Reviewed: 29 August 2022

    10
    Great Hotel and Amazing staff!!
    • Leisure trip
    • Family with young children
    • Queen Room with Two Queen Beds - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Nothing everything was great

    Beds were comfortable, variety of breakfast,great location and awesome staff. Loved the honesty of your staff, we are from Washington and when we got back home we saw we were missing a bag of brand new clothes. When we called the hotel the next day front desk informed me housekeeping had turned it in. They held our bag til we picked up the next day. We will most definitely be staying here again.

    Stayed in August 2022

  • Reviewed: 16 August 2022

    10
    Everything was great.
    • Leisure trip
    • Solo traveller
    • Room Selected at Check-In
    • Stayed 1 night
    • Submitted via mobile

    Nothing.

    Breakfast was great. Location was good. Staff was friendly.

    Stayed in August 2022

Showing 76 – 100

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