920 Broadway, Nashville, TN 37203, United States
#113 of 198 hotels in Nashville
Guests' ChoiceBased on 1964 hotel reviews
7.9Cleanliness
8.4
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.7
Value for money
7.5
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 6 May 2024
Gail
United StatesNice breakfast an meal at night
Stayed in April 2024
Reviewed: 5 May 2024
Karen
CanadaA few negatives to mention…the blind in our room did not work. My niece would have to stand on an office chair to roll it up and down by hand. We did notify the staff twice, but the issue was not resolved. The location really wasn’t that close to all the excitement on Broadway. It’s a hike up an incline to get back to the hotel so if you have any mobility issues I would suggest booking a hotel closer to 2nd or 4th ave. on Broadway. This hotel is on 10th Ave.
The hotel was decent. Check in was easy. Staff were friendly. The room was nice. Breakfast was busy, but the food was good. My favourite thing about the stay was the pancake machine. Just press a button and two pancakes come out. I want this for home lol.
Stayed in May 2024
Reviewed: 26 April 2024
Tilson
United StatesReceptionist when checking in was not friendly at all.
Location. Beautiful facilities.
Stayed in April 2024
Reviewed: 26 April 2024
Richard
United StatesWish they had a larger sign in front of building.
Good location. Valet parking. Would book again. Great breakfast & appetizers!
Stayed in April 2024
Reviewed: 26 April 2024
Benny
United StatesPaying for parking is truly BS.
Location!
Stayed in April 2024
Reviewed: 24 April 2024
Wadden
United StatesGood
Stayed in April 2024
Reviewed: 23 April 2024
Tonia
United StatesMattress was shot
Stayed in April 2024
Reviewed: 22 April 2024
Jaime
United StatesUnknown charges for “incidentals”. Not disclosed at reservation. Only cleared after checkout and final charge to my Amex I did not like the process and lack of information
Location Facilities Room
Stayed in April 2024
Reviewed: 20 April 2024
Larry
United StatesWhen we arrived and entered the bathroom there were a few couch roaches that scurried away also when we booked thru booking dot com we were unaware that the $50 a night parking was not included in the price of the room
Stayed in April 2024
Reviewed: 18 April 2024
Jennifer
CanadaGreat hot breakfast and lots of variety. Good location to visit all the hot spots downtown
Stayed in March 2024
Reviewed: 15 April 2024
Cindy
United StatesHad a towel rack in bathroom that needed fixing and didn’t get fixed! Also charges were very mixed up. One daytime staff member was very rude! Others were alright!
Location was perfect. Our room was clean and comfortable. Nice happy hour with music. Ok breakfast.
Stayed in April 2024
Reviewed: 11 April 2024
Gary
CanadaGreat location, nice breakfast, friendly staff and enjoyed the 4:00-7:00pm live entertainment and food served as a bonus touch.
Stayed in April 2024
Reviewed: 6 April 2024
Paul
United StatesLocation was within easy walking distance of all the downtown attractions,nightlife,arena
Stayed in April 2024
Reviewed: 5 April 2024
Bojana
Canadabit noisy in the evening on the floow
location breakfast
Stayed in March 2024
Reviewed: 2 April 2024
David
United StatesOur room was on the outside edge towards the street and the noise level from the traffic-construction and loud pedestrians made it hard to relax and rest.
Breakfast was well maintained and continuously stocked by the staff. All employees were professional and courteous. The location was great for our main purpose of coming to Nashville.
Stayed in March 2024
Reviewed: 1 April 2024
Jennifer
United StatesI wish the entertainment played later. It could use some updating in some areas, and a hotel bar would be nice to have.
The breakfast was good, the entertainment was fun everyday, staff was helpful, and it was overall clean.
Stayed in March 2024
Reviewed: 1 April 2024
Donna
CanadaGreat location to Broadway, breakfast
Stayed in March 2024
Reviewed: 27 February 2024
K
United StatesBreakfast I wasn’t so impressed with. It wasn’t very hot
Room was great, location was good, the breakfast could be better.
Stayed in February 2024
Reviewed: 26 February 2024
Nicole
United StatesPlumbing fixtures were loose and shower had little pressure.
Excellent location right on Broadway. Steps to museums and nightlife
Stayed in February 2024
Reviewed: 19 February 2024
David
United StatesParking was $48 for valet and there is no other option. Elevators were extremely slow and one wasn’t working
Clean and friendly staff
Stayed in February 2024
Reviewed: 12 February 2024
Stephanie
United StatesNot enough towels for 2 people when we checked in. Extra fees. Dirty hallways, room was clean but the bathroom needed more cleanliness.
Very friendly staff, valet parking, location.
Stayed in February 2024
Reviewed: 18 January 2024
Leo
Argentina.
.
Stayed in January 2024
Reviewed: 16 January 2024
Joseph
United StatesBreakfast was a little bland and repetative
Staff were all great and friendly
Stayed in January 2024
Reviewed: 5 January 2024
Katja
NetherlandsBreakfast could better.
Good hotel on good location.
Stayed in January 2024
Seignosse, France
Lithia Springs, USA
Morristown, USA
Denver, USA
Plettenberg Bay, South Africa
Rimini, Italy
Nice, France
Shenzhen, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content