2165 Lincoln Highway East, Lancaster, PA 17602, United States
#31 of 35 hotels in Lancaster
Guests' ChoiceBased on 395 hotel reviews
5.8Cleanliness
6.5
Comfort
6.6
Location
7.9
Facilities
6.1
Staff
7.6
Value for money
6.7
Free WiFi
6.6
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End of dialog contentReviewed: 23 April 2024
Lucie
United StatesIt said continental breakfast but it was only a grab & go type breakfast .
Very clean & friendly staff.
Stayed in March 2024
Reviewed: 15 April 2024
Lynelle
United StatesAlways had to ask for bath towels and bath clothes. Did not get any toiletries like soap. Had to bring our own. Other than that our stay was fine.
Room was clean.
Stayed in April 2024
Reviewed: 18 August 2023
Renee
United StatesThere was a very bad odor, mostly in the hallway. it smelled strongly of stale, sour cigarette smoke. Also, although the rooms were apparently renovated, the work was done poorly. The walls were painted over, but the surface had not been smoothed of dents and holes first. Caulking in the bathroom was shoddy, and there was a chain on the door that did not have anything to secure it to.
The staff was very friendly,, pleasant and professional. Gave us good information about the room and how to use the renovated shower. Also, it was in a good location to get to lots of things. The outlets were very nearby, within walking distance.
Stayed in August 2023
Reviewed: 21 February 2023
George
United StatesThe hotel smelled of marijuana when you walked in, the room wasn't as clean as I was hoping it would be,the room next to us was constantly running their water 😣😣
The location was great! The hotel is located near the Outlets,and plenty of places to eat. The room was a nice size and the bed was comfortable,nice that the room had a refrigerator and a microwave
Stayed in February 2023
Reviewed: 1 January 2023
Darin
United StatesFriendly staff ,free coffee 24/7
Stayed in December 2022
Reviewed: 20 November 2022
Melissa
United StatesRun down and the smell of cigarette smoke was strong.
Location was good for what I needed. Staff was friendly.
Stayed in November 2022
Reviewed: 10 November 2022
Daniel
United StatesNothing
Easy access to a main road to the conference center I was going to.
Stayed in November 2022
Reviewed: 26 October 2022
Philip
United Statesdated and not real clean
location
Stayed in October 2022
Reviewed: 17 October 2022
Estketg78
United StatesBathroom still messy and under construction. Bug and hair in bathtub. Also someone staying there was smoking Marijuana a lot. Even at 3 in the morning. Saw a bong and an open window on the second floor.
The staff was always helpful. Especially , LIZ. She was fantastic and fun. Bent over backwards to help us. If I had a business I'd hire her.
Stayed in October 2022
Reviewed: 16 October 2022
Susan
United Statesthe hotel is run down, hallway has a very musty, stale odor. it really needs updating
we liked the location
Stayed in October 2022
Reviewed: 12 October 2022
Brian
Canadawashroom where partly renovated extremely poor workmanship. mouldy chalking around tub. toilet rocked. tub faucet barley hanging on the wall painted over old
location
Stayed in October 2022
Reviewed: 20 September 2022
Stephanie
United StatesThe main hallway smelled strongly of smoke even though the building was non-smoking. The toilet didn't flush correctly and duct tape was holding a panel on the wall in room. Hotel had signs up that it was under renovation, which it needs.
Check in and Check out was easy. Location was good. Seemed to be a lot of people loitering in the parking lot.
Stayed in September 2022
Reviewed: 29 August 2022
Evelyn
United Statessmelled like cigarettes, dirty floors, rusty bathroom
the location was the only good part
Stayed in July 2022
Reviewed: 23 August 2022
Caroline
United StatesThe AC didn't cool the room very well and it was on the lowest setting I could put it at. The big sink took up most of the counter space and being short I had to get on my tippy toes to lean over it. The hairdryer didn't work. The remote didn't change volume on the arrows and when I hit all power to turn it off it was still blue so I had to get up and turn it off at the monitor. I also had to do the volume on the monitor as the buttons wouldn't change it. The faucet in the shower almost pulled out of the wall when I went to pull the knob up to turn the shower on. It had been caulked before but wasn't very secure. The light goes on when you walk into the bathroom but so does the fan. There was no way to turn the fan off and it was loud. Very disruptive when one gets up in the middle of the night for a potty break. The kids running around in the hall and being loud well past 11PM. The thinness of the walls I could hear a couple making their plans for the next day's departure and activities
Being on the back side in a bottom floor room away from traffic noise. no stairs was very important for me.
Stayed in August 2022
Reviewed: 19 August 2022
Elgan
United StatesIt was noisy. Could hear conversations in hallway between other guests and staff in the mornings. TV was complicated to operate; no movie channels
Room was nice. Decor, satisfactory. Like that microwave and refrigerator were provided.
Stayed in July 2022
Reviewed: 30 July 2022
Bryan
United StatesWalls were not sound proof neighbors were very loud, we were trying to sleep and people were running up and down the halls all night , causing me to wake constantly and prevent me from having a deep sleep
The bed was pretty comfy and gazebo was a nice touch
Stayed in July 2022
Reviewed: 21 July 2022
Khaled
United Statesit smile very old, but it is clean.
Stayed in July 2022
Reviewed: 18 July 2022
Albert
United StatesBath tub and Shower curtain
Location
Stayed in July 2022
Reviewed: 18 July 2022
Nora
United StatesToo noisy
Room was clean.
Stayed in July 2022
Reviewed: 14 July 2022
Tania
United Statesthe hallways were very dirty also the staircases
the rooms were ok not the cleanest but ok
Stayed in June 2022
Reviewed: 5 July 2022
Luis
United Statescleaning
place quite
Stayed in July 2022
Reviewed: 24 June 2022
Marnae
United StatesOne of the rooms and when you came in the hall did smell like cigarettes. There were a lot of flies in the rooms. The window in the rooms appeared to be closed, but it wasn't as this was where the flies were coming in at. My husband said there were needles in the grass and police riding around the motel at night. The sheets and towels could have been a bit cleaner. and the tub as well. The window at the end of the hall on the first floor is broke and they have a little machine supposedly blocking it, which is a danger to me. It appears that someone broke the window and they never fixed it.
The lady at the front desk from NY was great.
Stayed in June 2022
Reviewed: 23 June 2022
Deborah
United StatesThe lodge was well used. Needs alot of improvement. There was signs that it was under construction but didn't see anything that was being fixed. There was windows at end of hall. The bottom there was no window just an open hole. Anything or anyone could of come in.
The lodge was close to area events. Staff was pleasant and friendly.
Stayed in June 2022
Reviewed: 18 June 2022
John
United Statesit could have some updates. it seemed it was very old and not professionally cared for. it was not as clean as it should have been.' coffee only in courtesy room.
location confortable beds
Stayed in May 2022
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