5920 Cascade Road, Lake Placid, NY 12946, United States
#29 of 34 hotels in Lake Placid
Guests' ChoiceBased on 58 hotel reviews
7.6Cleanliness
8.2
Comfort
8.3
Location
8.2
Facilities
7.8
Staff
8.4
Value for money
6.9
Free WiFi
7.5
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Showing 1 – 25
Reviewed: 4 February 2024
Tari
United StatesI wish it was a continental breakfast
The room was very comfortable
Stayed in February 2024
Reviewed: 17 October 2023
Penelope
United StatesRequested accessible room. Said accessible shower was most important. Only thing the bathroom had for accessibility was grab bars in the tub/shower. That is not really accessible.
Comfortable room with good amenities.
Stayed in October 2023
Reviewed: 30 June 2023
The
United StatesNo coffee in lobby. We miss that feature
Stayed in June 2023
Reviewed: 30 May 2023
Michael
United StatesBreakfast options were abyssmal
Everything, especially the fact that they were pet friendly
Stayed in May 2023
Reviewed: 30 May 2023
Indira
United States- The pool was dirty (needed to clean
- Starbucks was good - Facilities where decent.
Stayed in May 2023
Reviewed: 1 March 2023
Joyce
United StatesGood food
Stayed in February 2023
Reviewed: 16 February 2023
Lesley
Canadawould have liked there to be coffee available throughout the afternoon; and hours of the bistro to be open during the afternoon as well.
clean and friendly staff
Stayed in February 2023
Reviewed: 5 October 2022
Donna
United StatesClean, convenient location to activities. Highly recommend.
Stayed in October 2022
Reviewed: 21 August 2022
Timothy
United Statesroom rate
clean, good location
Stayed in July 2022
Reviewed: 26 July 2022
Brian
United StatesThe room had a mildew smell to it and carpeting felt moist. Other than that, everything was fine.
The beds were comfortable. The hotel was close to downtown. It had 2 Jacuzzis! The room was a good size compared to others I stayed in at Lake Placid.
Stayed in July 2022
Reviewed: 12 July 2022
Cathy
United StatesThe cost. My room was not cleaned. Had to make beds myself and call for clean towels.
clean
Stayed in July 2022
Reviewed: 5 July 2022
Robert
United StatesThe room had a odd damp smell
Away from the busy town but close enough to walk
Stayed in July 2022
Reviewed: 25 March 2022
Lisa
United StatesThe swimming area needed a lot of work. One hot tub was out of commission and the rest of the place was falling apart a bit - missing tiles, missing pieces of seats, not clean. Carpeting was dated as well.
Room was clean and location was great for a few days skiing at Whiteface. Parking was free and easy. Access to complimentary hot chocolate / hot cider and fruit for Marriott Rewards members was a nice perk.
Stayed in December 2021
Reviewed: 10 February 2022
Nichole
United StatesThe description said there was a bar and restaurant on site, which is true, but it is not open. They do open the area for breakfast, but there are not a ton of options, and I found it to be a little pricey. I miss continental breakfasts! The hot tubs were also out of order for our stay.
The staff was friendly, and would answer questions about local attractions. We stayed on a weekend they got 24 inches of snow and the parking lot was well maintained. Far enough away from the main strip to avoid the crazy traffic of Empires weekend, but close enough to walk(weather permitting) or a very short drive,
Stayed in February 2022
Reviewed: 18 November 2021
Dan
United StatesLate night fire alarm !
location
Stayed in October 2021
Reviewed: 28 August 2021
Judith
United StatesRooms were a little small.. but still nice. Would have liked regular cleaning of room. Better coffee- Breakfast should be included with the price.
Location was great. Staff was super helpful.
Stayed in August 2021
Reviewed: 26 August 2021
Maria
United StatesStaff was so nice no
Stayed in August 2021
Reviewed: 25 July 2021
Mickey
United StatesWay over priced
Stayed in July 2021
Reviewed: 17 May 2021
Deborah
United StatesNothing
Location
Stayed in May 2021
Reviewed: 16 November 2023
Gleick
United StatesThe restaurant is a kiosk, and the food is like fast food. Both hot tubs were broken. I called the night before and they said everything was working. The location was very far from Lake Placid Center. The hotel was very "worn-out looking".
Stayed in November 2023
Reviewed: 15 September 2023
Mike
CanadaManagement was difficult to deal with, I already complained to your staff of the situation. Double Booking, arguing about not honoring breakfast when I paid for it through your app. The customer service rep smelled like he just smoked marijuana. Rooms and bathrooms require a face lift
Breakfast was ok, Starbucks menu. Location was ok
Stayed in August 2023
Reviewed: 26 July 2023
Nick
United StatesNothing
Not applicable
Stayed in July 2023
Reviewed: 1 July 2023
Christian
United StatesThere was nothing we didn't like.
All staff was super friendly and accommodating. The fact that we were able to check in early (for the kids to swim after hours of driving) was so nice!
Stayed in June 2023
Reviewed: 9 January 2023
Attila
United StatesWe had 3 rooms 1 was basically dirty, hair all over in the bathroom floor and tub, bed sheets looked dirty and used. The other 2 rooms were very dusty I could draw on the desk and tv If I wanted to. This is absolutely not what I expect when I pay top dollars for my stay. Pool area is getting old and luck of repairs. Out of 3 pool 2 were not working. Dirt and big chunks of hair all over in the pool. Hot tub was cold other hot tub didn’t work. I am a returning guest been here 3 times before and a bit surprised that it’s getting run down.
The staff is nice and very helpful.
Stayed in January 2023
Showing 1 – 25
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