370 Ocean Street, Santa Cruz, CA 95060, United States
#57 of 57 hotels in Santa Cruz
Guests' ChoiceBased on 432 hotel reviews
4.7Cleanliness
5.3
Comfort
5.3
Location
6.9
Facilities
5.0
Staff
6.5
Value for money
5.1
Free WiFi
6.8
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End of dialog contentReviewed: 6 November 2023
Chadwick
United StatesThe cleanliness and security were lacking.
I liked the rate and location.
Stayed in October 2023
Reviewed: 15 October 2023
Anessa
United StatesThe bathrooms and outside of the room was so dirty. The entire place needs a whole scrub down.
It’s in a cute neighborhood
Stayed in October 2023
Reviewed: 10 October 2023
Matthew
United KingdomVery expensive for a motel surrounded by drug addicts. Dirty toilet. Left a night early as could not bring myself to stay there anymore.
Nothing
Stayed in October 2023
Reviewed: 25 September 2023
Morgan
United StatesOver priced for what it is and the location. Staff aren't very friendly. . Can definitely tell they do their own repairs and renovating . Very loud due to the location and how close the busy road is. .
The bed was ok .
Stayed in September 2023
Reviewed: 8 August 2023
Jose
United StatesShower doors were broken, shower valves were old type so if someone else opened the water in other rooms the water would turn cold. The bedding had stains and the rooms were not clean, and I fell to notice that it was a pet friendly motel, so the rooms did not have a pleasant smell.
Location was good
Stayed in August 2023
Reviewed: 7 August 2023
Nicole
AustraliaUnclean. Uncomfortable. Not maintained. Very dated. Not good vibes at all.
Na
Stayed in August 2023
Reviewed: 6 August 2023
Lll
United StatesWe had no towels in our room. Office was closed till 9:30 am and nobody would come when we rang the bell so we're never able to get towels.
The employees were nice.
Stayed in August 2023
Reviewed: 27 June 2023
Princess
United StatesPoor cleanliness. The room smells mold. The bed sheets are dirty and uncomfortable because I constantly itch myself. The ac is not working properly. You can hear the other room having s*x. Their office is not 24/7. Lastly, the amount of money we pay vs the service we get is ridiculous.
5 mins drive to Santa Cruz
Stayed in May 2023
Reviewed: 26 June 2023
R
United StatesRooms are a little bit dirty
Close to beach
Stayed in June 2023
Reviewed: 26 June 2023
Diane
United Stateslack of towels. no wash clothes. no where to hang my clothes. door locks unsafe.
staff, location.
Stayed in June 2023
Reviewed: 25 May 2023
Longini
United StatesAs a no-frills motel, it does not include soap, washcloths, drinking cups, or work space. Many of the furnishings were worn down, including the small refrigerator (which was freeze-only, despite controls). The TV reception frequently broke down. The wi-fi was impossible to connect with. The water temperature in the shower would abruptly shift from warm to cold and back.
The bed was comfortable. It was quiet. No pest problems. Plenty of on-site parking.
Stayed in May 2023
Reviewed: 22 March 2023
Patricia
United StatesNO clothes rod/ closet.. I hung my clothes on the shower curtain rod in the bathroom! NO hook in bathroom NO hand towels or wash clothes very small room with a large bed difficult to walk around the bed NO PLACE for pets to do their business anywhere on the property!!! A lot of homeless/ sketchy people on and off property 3 story building with NO ELEVATOR owners/ office not available until after 9:30 am
location good
Stayed in March 2023
Reviewed: 13 January 2023
Nicole
United Statesthe lack of extra towels
the fronts desk staff were very helpful and kind
Stayed in December 2022
Reviewed: 7 January 2023
Rosalind
United StatesBed, small room, no table or chairs
Location, management friendly
Stayed in January 2023
Reviewed: 5 October 2022
Marko
United StatesOwners were not friendly!
Stayed in October 2022
Reviewed: 19 September 2022
Justin
United Statesno black out curtains. people being loud all night.
easy to get to. cheaper than when the CZU fire evacuated our town while 950 homes full of memories turned to cinders. that night I saw them raise thei prices from the 200 we payed to over 500 within 3 people in line behind me. still. I’ve stayed in worse.
Stayed in September 2022
Reviewed: 11 September 2022
Marta
United StatesStained bed cover and old towels. Bathroom door did not close.
The bed was very comfortable
Stayed in September 2022
Reviewed: 10 September 2022
Bonnie
United StatesDirty. Uncomfortable and expensive
Easy and quick check in
Stayed in July 2022
Reviewed: 1 September 2022
Jessica
United StatesThe room was not clean. Bathroom was dirty and things were falling apart. Towels were filthy. For the price we paid it should have been nicer.
Location was great everything was close by.
Stayed in August 2022
Reviewed: 15 August 2022
Maria
United StatesThe bed sheets were dirty so asked for clean ones and were given to me. The floor was not sweeped or vaccumed. The courtesy shampoo and soaps were used by previous visitors we were not given new ones. No elevator.
Walking distance to the Boardwalk and Beach. Food and stores were also walking distance. Clerk was nice when we asked for items for the room.
Stayed in August 2022
Reviewed: 10 August 2022
Verduzco
United States• Our bedroom smelled like cigarette smoke. • The water in the shower kept switching from hot to cold…so you had to keep adjusting the water. • The restroom door wouldn’t close • Toilet lid kept falling down when you were sitting on it …. totally overpriced.
there was a lot of parking & not too far from the boardwalk
Stayed in July 2022
Reviewed: 8 August 2022
Jose
United Statesit was close to the boardwalk
location what great it was close by the boardwalk.
Stayed in August 2022
Reviewed: 6 August 2022
Jaurique
United Statesthere was trash left in the room, we asked for more towels, and the ones we got where dirty they look like they weren’t even wash. and it was the first motel that I have ever stayed at that didn’t have coffee in the room. and the microwave is about to fall apart
it was in a good location, it was clean and everyone was nice
Stayed in July 2022
Reviewed: 5 August 2022
Jan
United Statesinteraction with owner and employees
location
Stayed in June 2022
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