15675 John F Kennedy Boulevard, Houston, TX 77032, United States
#367 of 429 hotels in Houston
Guests' ChoiceBased on 711 hotel reviews
6.1Cleanliness
6.9
Comfort
6.9
Location
8.0
Facilities
6.4
Staff
7.3
Value for money
7.2
Free WiFi
6.7
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End of dialog contentReviewed: 28 April 2024
Olson
United StatesBooked a handicap accessible room but didn't get it.
Stayed in April 2024
Reviewed: 16 April 2024
Shona
United StatesFloor was sticky, my sisters room, next to us, had two beds that were hammocking.
Our room was fine, okay for the price. Clean and comfortable. Had an elevator to lobby. Breakfast was nice. had many choices. Close to the airport. Did not use the shuttle.
Stayed in April 2024
Reviewed: 11 April 2024
Terri
United StatesLinens were not washed. There was a dried bugger on the duvet and a dark smudge on a pillow case. The airplanes taking off and flying right over the hotel did not make for a quiet night's sleep. Was hoping breakfast had more hot items (eggs, pancakes, etc.)
Bed was comfortable, had enough space in the room.
Stayed in April 2024
Reviewed: 10 April 2024
Cody
United StatesThere was a cockroach in our room.
Good value for a quick overnight stay before flying out the next morning.
Stayed in April 2024
Reviewed: 1 April 2024
Dennis
United StatesNo shuttle available for my schedule.
The price. I was just there between flights.
Stayed in March 2024
Reviewed: 31 March 2024
Judy
CanadaRooms need to be updated . It is a older hotel but it fits the price No tea . Breakfast could have been better
Price and close to airport
Stayed in March 2024
Reviewed: 31 March 2024
Trenton
United StatesBreakfast was lacking and gross. Hotel was in bad condition
The location and airport shuttle
Stayed in March 2024
Reviewed: 30 March 2024
Robert
CanadaWhen I arrived, I had to look around the lobby for someone to check me in. That was very scary that there was no one apparently on duty....
The and breakfast were acceptable, but not great for the money spent
Stayed in March 2024
Reviewed: 22 March 2024
Qag0214
United StatesThey had no clean extra towels, housekeeping failed to pass through. We had an accidental spill on our sheets went down to switch them in and as well as towels they had nothing. The fridge wasn't working well either.
The staff was great friendly and accommodating.
Stayed in March 2024
Reviewed: 20 March 2024
Rhonda
United StatesCarpet in halls needs to be replaced. I felt like many guests were living there monthly or longer
Close to the airport and had a shuttle
Stayed in February 2024
Reviewed: 14 March 2024
Germano
United StatesThe suttle to the airport was 15+ min late and it was the first of the day (i dont know exactly because i left before i could lose my flight) The receptionists both during the day before and after the checkin were rude and made the experience even worse.
For the price you pay is ok. Nothing fancy, but the bed and the shower are good and ideal for a one-night/2 nights max stay. Very close to the airport and to a food court, which was a bonus and made easier.
Stayed in March 2024
Reviewed: 12 March 2024
Rada
Ukrainewe spent less then 12 hours in the room, so overall everything was ok.
Stayed in January 2024
Reviewed: 3 March 2024
Edith
CanadaThe bed was saggy, blow dryer didn’t work. Needs an upgrade.
It was cheaper than other options.
Stayed in March 2024
Reviewed: 20 February 2024
Tricia's
CanadaBooked thru Booking.com over a month before arrival, prepaid 2 nights. We had travel issues so we didn't arrive until 2nd day. Front desk said too bad, no room as they canceled us and rebooked someone else! No refund. We had to call Booking.com who did a good job getting hotel straightened out. Then we were given 1st room, no heat; 2nd room no TV or smoke detector, 3rd was ok. This took our whole afternoon though, missed our Houston tour. Not impressed
Hotel itself is a great location. Airport was 5 minutes, shuttle service available at check-in. Lots of food options close. Rooms were clean and comfortable. Toiletries available. Secure, fenced parking. Continental breakfast available but not much; cereal and toast, apples, coffee, juice.
Stayed in February 2024
Reviewed: 19 February 2024
Tammy
United StatesPay the deposit without letting us know that was required. Shower isn’t hot enough and staff at front desk isn’t friendly
Reasonable price
Stayed in February 2024
Reviewed: 19 February 2024
Mysticrain
United StatesDeposit and the front desk isn’t very friendly. Shower is not hot enough
Price is reasonable
Stayed in February 2024
Reviewed: 14 February 2024
Andrew
United KingdomBreakfast choices rather meagre even for a low price hotel, coffee warm, main stairway carpet very dirty - needs replacing
Comfortable bed, front desk staff helpful
Stayed in February 2024
Reviewed: 9 February 2024
Patrick
United StatesTV remote was broken. AC/Heater unit was ancient and rusty, but it worked.
Room was ok. Just stayed for the night. Staff was friendly.
Stayed in February 2024
Reviewed: 31 January 2024
Jeniffer
United Stateslast 31 of December, 2023 . I arrived with my father at 11:30 am from a long trip. we thought we can check -in early , but the receptionist in charge talked us “that I have to pay extra money , if I would check -in early . Furthermore , my senior Father and I had to waited until :3:00 pm to get into our room -:(
Stayed in January 2024
Reviewed: 28 January 2024
Michael
CanadaHall carpets need cleaning or replacing Shuttle doesn’t run noon to 3pm
Clean, close to restaurants next door Larger than usual shower.
Stayed in January 2024
Reviewed: 17 January 2024
Kristen
United StatesShuttle service was awful during the winter storm. We waited in the cold for almost an hour, got an Uber because there was only one driver in a small van for 3 hotels and 50+ passengers.
Room was fine. We needed a place to stay because the airline cancelled our flight. It was a good emergency solution to our problem.
Stayed in January 2024
Reviewed: 12 January 2024
Lana
AustraliaNo tea and coffee making in the room, and no in house small shop set up like Doubletree has where u can just grab some basics. The hotel needs maintenance but is kept very clean by the hardworking cleaning team. No problems there. The vending machine was out of order, the in room phone had no cable so wasn’t actually working, the carpet up the stairs is in desperate need of replacement.
Close to airport, rooms were clean and most of the employees were polite and helpful The price is appropriate for the facility.
Stayed in January 2024
Reviewed: 7 January 2024
Patrick
United StatesBreakfast. Alot of mold
Bed comfortable
Stayed in December 2023
Reviewed: 5 January 2024
Dyson
United StatesThe room didn't have soap. The water took forever to get hot. The fitness equipment didn't work.
The convenience was awesome.
Stayed in January 2024
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