2125 Terry Avenue, South Lake Union, Seattle, WA 98121, United States
#10 of 101 hotels in Seattle
Guests' ChoiceBased on 579 hotel reviews
8.8Cleanliness
9.3
Comfort
9.3
Location
9.3
Facilities
8.9
Staff
9.1
Value for money
8.2
Free WiFi
8.9
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End of dialog contentReviewed: 4 May 2024
Christopher
United StatesValet parking was too expensive so we parked offsite which was fine but added complexity
I booked a room with a view of the space needle and it was truly striking. The room is well appointed. I like the Balmain toiletries. The tub was nice. Bed was very comfortable. Staff were friendly and checking in was quick and easy
Stayed in April 2024
Reviewed: 3 May 2024
Stephanie
CanadaDog friendly. Complimentary dog stuff/bowls/bed and complimentary wine. Loved bathtub/room and comfy beds and views and location to dog friendly park.
Stayed in May 2024
Reviewed: 1 May 2024
Kateryna
CanadaNothing
The service is very good and efficient. The people working there are very very nice and polite. The receptionists are very efficient.
Stayed in April 2024
Reviewed: 29 April 2024
Sanchit
Netherlandsbreakfast not included in the room prices
rooms were very spacious, staff was courteous
Stayed in April 2024
Reviewed: 25 April 2024
Maya
United StatesBeautiful room, beautiful location
Stayed in April 2024
Reviewed: 22 April 2024
Tamara
United StatesEverything was great!
Door concierge, and the view of the space needle. The room setup and amenities in the room was definitely top tier. The super wide tub was the icing on the cake!
Stayed in April 2024
Reviewed: 7 April 2024
Joseph
NetherlandsLocation was great
Stayed in April 2024
Reviewed: 1 April 2024
Deirdre
CanadaCoffee/tea/water station always empty
Close to everything
Stayed in March 2024
Reviewed: 31 March 2024
Jill
Canadaparking is too expensive - I don't mind tipping the valet/parking attendant but over $65 for less than 24 hours is too much
I love the size of the room and bathroom - the view in our room was great! Space needle, park and mountains. The staff are all very helpful and friendly
Stayed in March 2024
Reviewed: 25 March 2024
Cook
United StatesChecking in parking and valet very confusing. Gist a ticket level 5 parking but it was actually the parking bill. One worker smelled of heavy marijuana
Didn't eat at hotel
Stayed in March 2024
Reviewed: 25 March 2024
Marianne
CanadaNo Smart TV features or outlets beside the beds.
Great staff, warm and welcoming.
Stayed in March 2024
Reviewed: 24 March 2024
Cennay
United KingdomIt's quite noisy, we can hear sirens from fire engine and police car frequently during the night
Location is convenient, not far from the airport and ferries. We visited everything walking from the hotel. Staff is very friendly.
Stayed in March 2024
Reviewed: 19 March 2024
Karen
United StatesParking is very expensive and not readily explained. Front desk should do a better job explaining charges before charging your card.
Clean, upscale feeling
Stayed in March 2024
Reviewed: 18 March 2024
Sandy
CanadaThe staff were lovely -- personable and attentive.
Stayed in March 2024
Reviewed: 16 March 2024
Sabrina
CanadaThe parking was quite expensive compared to other hotels I've stayed at
I really liked the location of the property. It's not too far out from the city. Everything is a great distance to get to and from the hotel. Just below was Whole Foods, so it was convenient to get some snacks. The room was fantastic. The bed was comfortable. It was nice to wake up the view of the city.
Stayed in March 2024
Reviewed: 15 March 2024
Devon
CanadaThere is no pool / hot tub
Friendly staff, comfy bed, nice room & view
Stayed in March 2024
Reviewed: 4 March 2024
Ailish
CanadaKaty at the front desk was exceptional!
Stayed in March 2024
Reviewed: 4 March 2024
Ross
CanadaNothing. It’s excellent.
Always a fantastic place to stay. Dog friendly is the cherry on top.
Stayed in March 2024
Reviewed: 25 February 2024
Leonarda
CanadaIt’s ideal to stay here as it’s in central location and city attractions are close by. Staff at Pan Pacific were super amicable and courteous. Their attention to detail is impeccable; from the moment you check in, to when they give you a warm towel for your hands and lastly, them placing a bottle of wine and macarons in your room. Such a great gesture that they would place the wine and sweets as we were celebrating our mom’s birthday. Quite impressed.
Stayed in February 2024
Reviewed: 24 February 2024
Angel
CanadaThe front desk clerk needs to work on her customer service skills. Not friendly at all.
The room was spacious and clean. Had a great view. The doorman was nice and helpful.
Stayed in February 2024
Reviewed: 14 February 2024
Jacob
United StatesAlways a great experience like no other Hotel. Very hospitable, convenient and kind. Beautiful views and super comfortable. We love tubs so this place is amazing.
Stayed in February 2024
Reviewed: 5 February 2024
Karen
United StatesN/A
Nice room large with a balcony, convenient location, very friendly and helpful staff.
Stayed in February 2024
Reviewed: 19 January 2024
Vincent
CanadaNothing!
Exceptional calming environment is lobby and in room
Stayed in January 2024
Reviewed: 5 January 2024
Sarah
United StatesWell tv was not working most of time and we had a screaming baby nearby
Live location and so dog friendly
Stayed in January 2024
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