Reviews of Planet Hollywood Resort & Casino 4 stars
3667 Las Vegas Blvd S, Las Vegas Strip, Las Vegas, NV 89109, United States
#137 of 219 hotels in Las Vegas
Guests' ChoiceReview score
Based on 6670 hotel reviews
7.6Score breakdown
-
Cleanliness
8.1
-
Comfort
8.1
-
Location
9.1
-
Facilities
7.8
-
Staff
7.6
-
Value for money
7.6
-
Free WiFi
6.2
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 11 May 2024
Franco
Australia42 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Ultra Hip, 2 Queens Fountain View, Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Amazing location
Stayed in April 2024
-
Reviewed: 10 May 2024
Cindy
United States3 reviews9.0“It was a good stay”- • Leisure trip
- • Solo traveller
- • Ultra Hip, King, Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
In the Cafe, the ribs were bland with minimal sauce and didn't look like what was on the menu.
The room with a bath tub
Stayed in May 2024
-
Reviewed: 10 May 2024
Michail
Bulgaria37 reviews4 helpful votes9.0“Good hotel in the heart of Las Vegas”- • Leisure trip
- • Solo traveller
- • Ultra Hip Room King Attraction View
- • Stayed 1 night
None
This hotel is located perfectly in the Strip centre which makes it convenient point to walk around. My room was upgraded and I have a wonderful view of the Paris hotel and Bellagio fountains. Room was big and comfortable. Check-in was faster compared to all other Las Vegas hotels that I have been. Staff on the reception were very polite and welcoming. Price was also competitive for the weekend compared to the same class hotels.
Stayed in April 2024
-
Reviewed: 9 May 2024
Carlton
United Kingdom7 reviews7.0“Best location in vegas. Great room and very comfortable beds”- • Leisure trip
- • People with friends
- • Ultra Hip, 2 Queens, Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Booking.com
Best location
Stayed in May 2024
-
Reviewed: 9 May 2024
Hephaestus343
France23 reviews3 helpful votes7.0“Good location, central strip but fee to high !”- • Leisure trip
- • Family with young children
- • Ultra Hip, 2 Queens, Non-Smoking
- • Stayed 3 nights
Daily resort fee ! you need to pay for wifi acces for more of 2 devices. And parking is not include in fee. Room need to fix some minor issues
Perfect location, central in the Strip. Lot of restaurants and attractions. Room correct, good size.
Stayed in May 2024
-
Reviewed: 9 May 2024
Maria
United States2 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Ultra Hip Room 2 Queens Attraction View
- • Stayed 2 nights
- • Submitted via mobile
When I booked the room didn’t say anything about the parking fee.
Very nice and friendly staff. The location on the strip.
Stayed in April 2024
-
Reviewed: 8 May 2024
Marius
Romania1 review8.0“Nice experience”- • Leisure trip
- • Family with young children
- • Ultra Hip Room 2 Queens Non-Smoking Mountain View
- • Stayed 5 nights
- • Submitted via mobile
Few personnel compared with the huge number of guests
Position
Stayed in May 2024
-
Reviewed: 7 May 2024
Homer
United States50 reviews2 helpful votes7.0“Great facility, horrible getting around in there.”- • Leisure trip
- • Family with young children
- • Ultra Hip Room, Premium King Fountain View, Non-Smoking
- • Stayed 2 nights
We drove in so you had to park in the parking garage which was literally a mile away and you had to walk through the miracle mile food court to get to the elevators going up stairs. Plus, there is absolutely no signage to give you any indication where check in is. Don't ask any security people, janitors, or Casino staff, they are useless. They don't even know where they are in the building. And, once you get in, there is no way out. Ask someone in the hallway from a story they tie you up trying to sell you something. One thing you can count on...all road lead to the Casino! You just can't get out.
The room was clean. The location was fantastic. I liked the security.
Stayed in May 2024
-
Reviewed: 7 May 2024
Philip
Denmark72 reviews6 helpful votes9.0“enjoyed it, great location”- • Leisure trip
- • Couple
- • Ultra Hip Room King Non-Smoking Mountain View
- • Stayed 3 nights
charging for pool loungers is a bit too much
resort is in centre of the strip so perfect to get around. Miracle Mile shops are good to look around with an ABC store for basics, etc.
Stayed in May 2024
-
Reviewed: 7 May 2024
Crystal
United States2 reviews7.0“Alright but not worth coming back”- • Leisure trip
- • Couple
- • Ultra Hip, King, Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The rude guests
The mile shops
Stayed in May 2024
-
Reviewed: 7 May 2024
Ines
Netherlands14 reviews7.0“Great location for good price”- • Leisure trip
- • Family with young children
- • Ultra Hip, 2 Queens, Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
Parking is far away from hotel/lobby. The fact that every time you enter has to happen via de Casino makes it a bit overwhelming, as it’s easy to get lost. Pool closing at 17h was a bit of a bummer, one hour more would have been perfect!
Location is perfect!. Room was very spacious for our family of 4
Stayed in May 2024
-
Reviewed: 6 May 2024
Maelynn
United States16 reviews1 helpful vote8.0“Love this place”- • Leisure trip
- • Family with young children
- • Ultra Hip, 2 Queens, Non-Smoking, Tub Transfer
- • Stayed 1 night
- • Submitted via mobile
Nothing really
Great place to stay
Stayed in April 2024
-
Reviewed: 6 May 2024
Forrester
United Kingdom1 review7.0“Planet Hollywood Experience”- • Leisure trip
- • People with friends
- • Ultra Hip, 2 Queens, Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Reception not welcoming. No people's skills. We nearly never booked in and left because the young girl was so rude.
The facilities and the housekeeper called Anthony. Very polite, always smiling, he cleaned the room impeccably and is a credit to your company. He should be trained for the front desk. He has excellent people skill.
Stayed in May 2024
-
Reviewed: 6 May 2024
Vikesh
United Kingdom10 reviews8.0Very good- • Leisure trip
- • Solo traveller
- • Ultra Hip, King, Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Carpets could do with a proper cleaning, also dust on wardrobes, found a bunch of hairpins under the table, overall cleanliness could be much better
The location is perfect. Central, on the strip walking distance to all attractions.
Stayed in April 2024
-
Reviewed: 6 May 2024
Karla
New Zealand20 reviews2 helpful votes8.0Very good- • Leisure trip
- • Family with young children
- • Ultra Hip, 2 Queens, Non-Smoking
- • Stayed 6 nights
No coffee machine in room, and no way to heat water for a cuppa.
Easy to self-check-in but meant we didn't have any interaction with any staff during our trip. Location excellent, rooms spacious and beds comfortable
Stayed in April 2024
-
Reviewed: 5 May 2024
Georgia
Greece14 reviews9.0“Perfect! Central! Value for money!”- • Leisure trip
- • Family with young children
- • Ultra Hip, 2 Queens, Non-Smoking
- • Stayed 2 nights
- • Submitted via mobile
The hotel is exceptionally located in the Las Vegas strip! You exit the hotel and you are in the center of everything! Check in staff were very helpful! Room was very spacious and so was the bath! Spotless clean! Would definitely stay here again!
Stayed in May 2024
-
Reviewed: 5 May 2024
Lawrence
United States1 review8.0“Pleasant, clean and comfortable room. Very quick response to needs by staff. Would come back.”- • Leisure trip
- • Couple
- • Ultra Hip Room King Attraction View
- • Stayed 2 nights
- • Submitted via mobile
View. Bigger Pool. Better mid-week pricing. Bellman’s attitude.
Easy access to Shows and Dining. Clean and quiet room. Staff was very fast to handle two requests. One for a shower chair and the other for a clogged toilet.
Stayed in May 2024
-
Reviewed: 5 May 2024
Claire
United Kingdom4 reviews9.0“Super stay”- • Leisure trip
- • Couple
- • Ultra Hip, King, Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
When our keycard stopped working, there was no customer service desk and no other staff available so our only option was to join the very long check in queue to get help.
We were kindly given a complimentary upgrade with wonderful views of the Bellagio fountains. Room was incredibly spacious with comfy beds, a fridge and large bathroom. Location ideal with excellent dining options. Pool area was spacious. Late checkout saved our bacon on the last day, with a choice of times.
Stayed in May 2024
-
Reviewed: 5 May 2024
Clare
United Kingdom8 reviews8.0“Great location budget hotel”- • Leisure trip
- • People with friends
- • Ultra Hip, 2 Queens, Non-Smoking
- • Stayed 6 nights
- • Submitted via mobile
Cabinets chipped in room made it look unkempt
Location was great
Stayed in May 2024
-
Reviewed: 5 May 2024
Sharon
United States15 reviews7.0“Nice location, staff friendly and helpful but pool area lacks poolside seating/loungers”- • Leisure trip
- • Couple
- • Ultra Hip, 2 Queens, Non-Smoking
- • Stayed 3 nights
- • Submitted via mobile
The lack of sitting area around the pool that was affordable, ridiculous they don’t even have chairs at poolside to sit at without exorbitant cost, no umbrellas at poolside. Our sink drain was so slow to drain and never fixed.
The location was great and the staff was friendly, helpful and professional
Stayed in May 2024
-
Reviewed: 4 May 2024
Liana
Cook Islands9 reviews7.0“Convenient location, good vibes”- • Leisure trip
- • Couple
- • Ultra Resort Room, 1 King, Non Smoking
- • Stayed 4 nights
Checkin was extremely slow, very few staff at Reception desk and quite surprised the basics not available in the room like coffee/tea making facilities.
Large spacious room, sound proof
Stayed in May 2024
-
Reviewed: 4 May 2024
David
Australia18 reviews3 helpful votes9.0“Vegas gem”- • Leisure trip
- • Couple
- • Ultra Resort Room, 2 Queens, Non-Smoking
- • Stayed 4 nights
- • Submitted via mobile
Would have liked an ice maker or coffee machine
Spacious rooms in an excellent location on the strip. Very clean and comfortable.
Stayed in May 2024
-
Reviewed: 4 May 2024
Scott
United States9 reviews7.0Good- • Leisure trip
- • Couple
- • Ultra Hip, King, Non-Smoking
- • Stayed 1 night
- • Submitted via mobile
Trash in the hallway, smell of smoke at check in area, smell of smoke in general
Location, comfy bed, nice room, cost
Stayed in April 2024
-
Reviewed: 1 May 2024
Phyllis
United States19 reviews9.0Superb- • Leisure trip
- • People with friends
- • Ultra Hip, 2 Queens, Non-Smoking
- • Stayed 5 nights
- • Submitted via mobile
Prices in bars
Comfortable room. Good location.
Stayed in April 2024
Guests also reviewed these properties:
-
Royal Court Hotel ShanghaiShanghai, China
-
AZIMUT City Hotel VladivostokVladivostok, Russia
-
Hotel MetropolPesaro, Italy
-
Hotel Restaurant MöveFaulensee, Switzerland
-
Las Ventanas Hotel BoutiqueCiudad del Este, Paraguay
-
Clos Marcamps - TeritoriaPrignac-et-Marcamps, France
-
B&B Villa Sole dell'EtnaMascalucia, Italy
-
B&B Conti di LecceLecce, Italy
