The carpet smell

Stayed in December 2023

It was close to the convention center , easy check in, parking available.

Stayed in November 2023

We were situated directly next door to a meeting room which meant we were woken really quite early by conferences with no advance warning

Close proximity to city centre and just off the motorway; clean and comfortable room. 24 hour check in facility useful for varying flight times.

Stayed in October 2023

the hotel could use some updating in the rooms. The shower head had mole on it.

The staff was very good,

Stayed in October 2023

The facility over all appeared clean but our room in particular was atrocious. Looked like it hadn’t been vacuumed in mos. Toothpaste smears on sink, and possibly blood smeared on bathroom floor. We were there for an even so after we checked in we didn’t spend much time there but when it was over and we returned to the room late at night that’s when I noticed.

Very polite and helpful staff

Stayed in September 2023

The mattress and pillows were terrible. There’s NO SHUTTLE to Xfinity Thestre and Breakfast was way too much! Expensive. Price to high for crappy mattress and pillows. Maids were arguing in the hallway over a tip that got stolen.

The bed and pillows were TERRIBLE. I was up all night and never got comfortable. The sheets felt wet! I didn’t sleep, my daughter barely slept

Stayed in September 2023

Breakfast staff didn’t show up so we had no breakfast or coffee first day. Electrical issues in room

Good location Room was clean Lobby was easily accessible

Stayed in September 2023

Vague baked in old cigarette smell

Staff was nice, room comfortable. Pool is large if a bit cold.

Stayed in August 2023

The room was very dark - not convinced it was entirely clean Welcome was less than satisfactory at check-in Booking dot com said it included breakfast - at check in told it was not included but “it would be sorted” Then charged for breakfast with no flexibility It was awful. Cold. Poor quality (only meal in USA that was bad!). Asked for hot items and staff were very upset that we had done so and were not pleased 3 inedible breakfast and got 1 buffet for free. Not great. Pool was dirty and freezing. No towels at pool - they were all used and dirty. Called to get fresh ones. Did not show.

It was located right off the Interstate which was handy The bed was very comfortable and the room was an excellent size

Stayed in August 2023

Bathroom

Stayed in August 2023

I didn't get the $50 fee… I didn't use anything.

They didn't give me the Saturday I asked for or the 50 dollars fee…

Stayed in July 2023

Pool area was dirty.

Stayed in July 2023

The elevators were really small

Super good location, was clean and fresh!

Stayed in July 2023

The cost should not be so expensive!

Too expensive!

Stayed in July 2023

The ac unit seemed to have a difficult time keeping up with the high heat and humidity. Not really a dislike, but the shower curtain was extremely short and was difficult to keep in the shower. There was also evidence of different stains on the walls and some furniture.

Convenient location, close to everything, clean, very accommodating to guests. When I arrived, the TV was not functioning. A repairman was available within 10 minutes to help. Liked the fact that the hotel is 100% smoke free.

Stayed in July 2023

Could've been cleaner. No microwave

Bed pillow Staff was polite and accommodating.

Stayed in July 2023

The bathroom

The bathroom had no ventilation so it was musty

Stayed in June 2023

they forgot to clean they would not replace the caffeinated capsules even after asking for one the breakfast was not available Sunday

location. clean the first day

Stayed in June 2023

service from front desk older & restaurant dinning staff ⭐️⭐️

location & service of cleaning staff ⭐️⭐️⭐️⭐️⭐️

Stayed in June 2023

Breakfast was not included in the rate, toiletries could have been much better / included more of the product, Shower head was very odd shaped and not in a good position for an adult, had to be careful not to hit head on it constantly. Top floor was evacuated due to heavy rains causing leaks (luckily we were not on top floor) obviously some maintenance is needed on the building. I feel the rate per night is a little high for this facility.

Room was good for one night stay, Breakfast had lots of options, location was good for the reason we were staying.

Stayed in May 2023

The room was nice and spacious but the wallpaper was pealing and had stains on it. Foot rest had a white stain which grossed me out. Vending machine on the 4th floor wasn’t working. Water pressure was insane. It was so strong that it couldn’t drain fast enough. We checked out around 7:45am to get breakfast. We had a 9am event to go to that was just 4 min away. We wanted to get breakfast on property since it says they open at 7am. Restaurant was closed because cook hasn’t made it in yet. Another couple said they had been waiting since 7:15am. Very disappointing.

Had ample parking. 4 min drive to the Connecticut Convention Center.

Stayed in April 2023

kids were running around banging on people’s doors and no one did anything about it

the property was fine

Stayed in March 2023

Shower had low water pressure. Desk lamp lightbulb was out. Front desk staff should smile more and act like they want to be there.

Location and plenty of parking

Stayed in March 2023

No food anywhere in the building. Got hungry late at night and had to drive around looking for food.

Clean big room.

Stayed in February 2023