15700 John F. Kennedy Boulevard, Houston, TX 77032, United States
#251 of 428 hotels in Houston
Guests' ChoiceBased on 272 hotel reviews
7.5Cleanliness
8.0
Comfort
8.1
Location
8.5
Facilities
7.7
Staff
8.3
Value for money
7.6
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End of dialog contentReviewed: 25 November 2023
Eabasolo
ChileLocation
Room
Stayed in November 2023
Reviewed: 10 November 2023
Mark
United KingdomBreakfast choice was a bit limited and the leaking roof wasn't great.
Shuttle was convenient and close to the airport. Room was a good size.
Stayed in November 2023
Reviewed: 14 October 2023
David
United StatesOld, lift sometimes stop, aircon no heating
Location near airport
Stayed in October 2023
Reviewed: 12 June 2023
Matthew
United Statesvending machines in the hallway didn’t work and it didn’t have a microwave.
Big Room, nice pool and Lobby.
Stayed in June 2023
Reviewed: 4 May 2023
Kani
United StatesThere was room service for only 1 day and not the rest of my stay.
There was room downstairs in the lobby to play.
Stayed in May 2023
Reviewed: 20 February 2023
Rasmisree
IndiaBuffet spread Water and juice limited supply No water bottle in the room
Close to airport for a short stay Shuttle services to and from the airport
Stayed in February 2023
Reviewed: 18 January 2023
Steve
New ZealandThe ability to obtain food was not good. Kitchen was closed for 1 or 2 hours between breakfast and lunch and same for lunch to dinner. No food available after 10.00pm to 6.am
Facilities were reasonable, staff were very polite.
Stayed in January 2023
Reviewed: 31 December 2022
Ewa
United Statesthe room looked old, bathtub pealing off
close to airport. value for money
Stayed in December 2022
Reviewed: 23 December 2022
Jose
Mexicona
near by airport
Stayed in December 2022
Reviewed: 16 December 2022
Christie
United StatesOur room was too cold, and no way to adjust the temperature. No snack vending machines on the floor (drinks but no snacks.) Description was misleading about breakfast- not included or complimentary, but is available for purchase in the on site restaurant. Hard to get hot water to our room and one day water was off for a while with no notice. (Probably due to construction on the street.)
Convenient location to office. Room service food delivery was nice.
Stayed in November 2022
Reviewed: 11 November 2022
Patricia
United Statespoor quality. holes in bathroom floors. surface of tub near drain peeling. toilet kept running
easy to navigate
Stayed in November 2022
Reviewed: 8 October 2022
Mario
GermanyI know this place since 2016. This year, the coffee served for breakfast was not hot but "handwarm". Furst time I thought it was because not freshly brewed. But then it literraly hit me: Sure it is because there were too many idiots in the US who like to sue anyone over "too hot" coffee. Sad, so sad Maybe you should serve 2 variations against written agreement: hot and warm?😁
Quiet, comfortable + nearby IAH airport. The, perfect overnight stay after a long flight.
Stayed in September 2022
Reviewed: 3 October 2022
Noemi
United StatesA bit of mold in shower and ac in room did not cool properly, got a tiny bit hot.
Room service, excellent food from your restaurant
Stayed in October 2022
Reviewed: 22 September 2022
Sawil
JapanOne of the staff shows me rude attitude. We have a lot of baggages, and we put them down to Infront of hotel entrance, but nobody help us.
Close to airport, airport shuttle buses go to airport every 30 minutes. Nice restaurants, and safety.
Stayed in September 2022
Reviewed: 8 September 2022
Latoya
United Statescarpet in the room
the scenery
Stayed in September 2022
Reviewed: 18 July 2022
Olga
United StatesBig swimming pool
Stayed in July 2022
Reviewed: 8 July 2022
Stuart
United KingdomHard to say but it's becoming a bit dated. Popcorn ceilings etc.
Quiet,good a/c.
Stayed in July 2022
Reviewed: 14 June 2022
Kani
United StatesNo room service during our stay.
Clean when we got there. The fitness center was clean!
Stayed in June 2022
Reviewed: 31 May 2022
Tibor
HungaryShading quality. Extremely noisy aircon and fridge in the room, could not sleep without earplugs. This building would deserve some renewals.
High prestigue, airport shuttle. Big and comfy bed. I got a complimentary breakfast, an upgrade to the 10th floor, $10 voucher for the dinner. And an extremely early room, 9am! Pool is also fine.
Stayed in May 2022
Reviewed: 31 May 2022
Rhonda
United StatesNo coke products.
staff very helpful.
Stayed in May 2022
Reviewed: 29 May 2022
Bhabatosh
IndiaNothing much
Breakfast was good
Stayed in May 2022
Reviewed: 19 May 2022
Ashley
United StatesThe room was not as clean as I would have liked. The mattresses were stained (noticed when the bed sheets popped off from not being made well) There was mold growning on one of the bed skirts and I found candy wrappers and toilet paper (not ours) on the floor). We also did not get our trash emptied or room maintained during our stay at all.
The staff was friendly, the location was good. The beds were comfy.
Stayed in May 2022
Reviewed: 30 April 2022
William
United StatesWe were just there for one night. Going cruising. Everything was fine.
It was very good
Stayed in April 2022
Reviewed: 21 April 2022
Veronica
United Statesthe water in the shower suddenly turned cold when I was taking a shower, no garbage bags in the cans
All very clean
Stayed in April 2022
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