402 East Palace Parkway, Grand Prairie, TX 75050, United States
#15 of 20 hotels in Grand Prairie
Guests' ChoiceBased on 462 hotel reviews
6.9Cleanliness
7.3
Comfort
7.4
Location
8.0
Facilities
7.1
Staff
8.1
Value for money
7.3
Free WiFi
8.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 18 February 2024
Joann
United StatesThe early checkin fee
Location and easy checkin
Stayed in February 2024
Reviewed: 12 February 2024
Joshua
United StatesThe only thing I didn't like is that the sheets and bedding is pretty worn and did have stains on them.
Staff is very friendly. It was a nice big room with a recently remodeled bathroom. Parking was easy, check in was easy, check out was easier. My AC and heater worked perfectly and wasn't loud. The bed is pretty comfortable, the shower has good pressure. The TV does have cable plus there is a microwave and a working refrigerator.
Stayed in February 2024
Reviewed: 26 December 2023
Karmen
United StatesHousekeeping came in without warning. The face & bath towels were dingy with stains and one had holes in them. Luckily I bring my own towels.
Location was perfect.
Stayed in December 2023
Reviewed: 12 December 2023
Gwen
United StatesEverything was wonderful. I just like sleeping in my own bed. Thank you for your warm hospitality. Would recommend.
Stayed in December 2023
Reviewed: 20 November 2023
Magaly
United StatesWould’ve liked for all the lamps to work in room. A couple in my room didn’t turn on however they were plugged up.
Easy check in, and breakfast was good!
Stayed in November 2023
Reviewed: 24 October 2023
Chelbie
United StatesThe building itself other than the rooms are a little rundown. A dip in the floor in the hall.
Great staff, quick check-in and out, and also comfortable. Not spotless, but very nice.
Stayed in October 2023
Reviewed: 17 October 2023
Shelia
United StatesThe staff were very friendly, helpful and professional!
Stayed in October 2023
Reviewed: 6 October 2023
Jess
United StatesCould have had a waffle iron.
Mediocre
Stayed in October 2023
Reviewed: 25 September 2023
Rita
United StatesBathroom didn't have any good products and very small.
Breakfast was great
Stayed in September 2023
Reviewed: 19 September 2023
Michelle
United StatesSmell of the room,sticky carpet,no hand towels or wash towels..old bed cover.
Location to the stadium
Stayed in September 2023
Reviewed: 9 August 2023
Christen
United StatesNothing
It was nice, i hope the ice machine is working next time. But my husband and I enjoy our stay, & will use next time in town.
Stayed in August 2023
Reviewed: 27 July 2023
Tanya
United StatesAc did not get cold and strong perfume smell in room.
Clean room, friendly staff
Stayed in July 2023
Reviewed: 1 July 2023
Ramiro
United StatesLeaving
The bed was nice
Stayed in June 2023
Reviewed: 14 June 2023
Anay
United StatesQuit area
the room and bed is big
Stayed in May 2023
Reviewed: 24 April 2023
Cesar
United StatesGood place to stay
Stayed in April 2023
Reviewed: 27 March 2023
Patricia
United StatesBreakfast was fair, Air conditioner didn’t cool well but was comfortable . We didn’t have enough towels for three people.
Clean, quiet and friendly staff
Stayed in March 2023
Reviewed: 14 March 2023
Camille
United StatesIt was clean and just a nice place to stay.
Stayed in March 2023
Reviewed: 27 February 2023
Shari
United StatesThe AC/heater didn’t work properly. The cleaning staff were very loud in the mornings! They woke us up by all the talking they were doing in the hallway. The breakfast was not a breakfast. There was some cereal, packs of oatmeal, a few yogurts, you can make waffles and there were 2 types of juice. No fruit. No bacon. No eggs. There was some sketchy female standing at a table eating a bowl of cereal and she had 3 more bowls on the table. She was talking to herself. We had a do not disturb sign on our door, but someone took it and we got disturbed.
Easy access to the freeway. Six Flags is close by. The room was large enough for both of us. The room was clean. A lot to choose from on the tv, including several HBO stations. Bathroom is nice. The bed was not uncomfortable, but wasn’t the best I’ve ever slept in before. I like that the doors to the rooms are all inside. There is a lot of parking.
Stayed in February 2023
Reviewed: 15 February 2023
D
United StatesIt was in a great location for us. Easy to get to I 30 and there was some nice places around there to eat. The staff was very friendly.
Stayed in February 2023
Reviewed: 27 December 2022
Patricia
United StatesStaff
Upstairs
Stayed in December 2022
Reviewed: 6 December 2022
Joshua
United StatesI didn't like that the hallway reeked of marijuana from the people next to me. I also did not care for the front door I felt like there was a gap at the bottom of it that was a touch too large for comfort. The AC unit is directly under the drapes so it's hard to cool the room quickly. It wasn't a huge issue at all, because the AC unit worked well.
The staff was wonderful and super accommodating. My room didn't smell like marijuana, which I was thrilled about! Because it seems like any room you get these days absolutely reeks of it. My room smelled great and was beyond my expectations clean.
Stayed in December 2022
Reviewed: 27 October 2022
Michael
United StatesThe staff was very nice but the breakfast was a major disappointment.
The room was clean and the beds were comfortable.
Stayed in October 2022
Reviewed: 13 June 2022
Marisol
United Statesclean overall!
Stayed in June 2022
Reviewed: 12 June 2022
Ferguson
United StatesThe breakfast was good. The location was ideal for the activities that we came to Grand Prairie to do.
Stayed in June 2022
Grainau, Germany
Grimaud, France
Platamona, Italy
Voudenay, France
Tobermory, Canada
Bathurst, Australia
Anuradhapura, Sri Lanka
Sella Nevea, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content