Cnr Somerset & Ebenezer Roads, 8001 Cape Town, South Africa
#108 of 206 hotels in Cape Town
Guests' ChoiceBased on 601 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.8
Facilities
8.4
Staff
9.0
Value for money
8.3
Free WiFi
8.9
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End of dialog contentReviewed: 20 April 2024
Tamene
EthiopiaVery
Very good
Stayed in March 2024
Reviewed: 19 April 2024
Simon
Zimbabweall went well
Stayed in March 2024
Reviewed: 18 April 2024
Neil
United KingdomThe joining rooms were fantastic and the Breakfast was very good.
Stayed in April 2024
Reviewed: 18 April 2024
Kori
South AfricaPeople at reception should be trained on how to handle emergency situation.
The location is okay, but across the street, they play very loud music at night.
Stayed in April 2024
Reviewed: 17 April 2024
Victor
NetherlandsLights in the room and in the bathroom need upgrading
Location right on walking distance from city center and V&A Waterfront. Loft room ideal for longer stay all the space you need. Breakfast not great (danish stale) and except for the eggs that are prepared on the spot there is no variation.
Stayed in April 2024
Reviewed: 16 April 2024
Teresine
South AfricaI had to pay for parking which is really stupid where was I supposed to park??? I did not enjoy the pillow la they. Wet extremely uncomfortable Breakfast could have been better Swimming pool almost seems as if it’s on another property Way too much air freshener in the basement parking side
Location was good and the place was clean
Stayed in April 2024
Reviewed: 15 April 2024
Nancy
South AfricaNothing
I loved the room so comfortable, the service, security and location of the hotel was suitable
Stayed in April 2024
Reviewed: 14 April 2024
Winston
South AfricaNone
Facilities
Stayed in April 2024
Reviewed: 14 April 2024
Zola
South AfricaBreakfast was amazing. We have stayed at the hotel b fire and would do it again
Stayed in March 2024
Reviewed: 12 April 2024
Zodwa
South AfricaNo bottled water in the rooms. Please provide bottled water even if you charge extra for the rooms. Could not sleep well on our last night, room 219 and 214 there was a lot of noise that sounded as construction work taking place in the early morning
Place was clean and staff very friendly and helpful
Stayed in April 2024
Reviewed: 12 April 2024
Zulu
ZambiaThe rooms are great with comfortable beds, and well located near most of the attractions in cape town. The staff are very friendly and respectful. The quiet and comfortable environment at the hotel gives a feeling of peace and tranquility.
Stayed in April 2024
Reviewed: 9 April 2024
Barrie
United StatesThe location was a little dicey... not able to walk around at night (I am solo traveler)
Room was excellent, I enjoyed the desk for working on my computer. AC worked great, I felt safe.
Stayed in March 2024
Reviewed: 9 April 2024
Aaron
South AfricaIt will be good to provide water in the rooms.
Stayed in April 2024
Reviewed: 8 April 2024
Bwalya
ZambiaBreakfast was a bit mundane.
Great location. Sockets for all types of chargers. Very comfortable. Great staff.
Stayed in April 2024
Reviewed: 8 April 2024
Nkekulwana
South AfricaRefer to tobacco smell
Everything except have rooms for smokers and non smokers…there was a strong smell of tobacco…
Stayed in April 2024
Reviewed: 3 April 2024
Nomonde
South AfricaProvision of bottled water. Tap water is not my preference
Location
Stayed in April 2024
Reviewed: 3 April 2024
N
South AfricaThere are carpets in the room and they never were vacuumed during my 5 night stay . I saw the vacuum cleaner in the passage but it was obviously not used. I know this because I saw the same dirt on the carpet daily and even on the one day that I was there whilst the cleaning was being done the room was not vacuum cleaned.
The location The kitchen staff especially Ntando was extremely kind and efficient. She is an asset to the hotel.
Stayed in March 2024
Reviewed: 3 April 2024
Zebulon
South AfricaHaving to pay for parking.
The room was spacious. The amenities in the room. The TV channels was adequate.
Stayed in March 2024
Reviewed: 2 April 2024
Adam
United KingdomDuvet was heavy and bulky.
Safe parking on site. Location good for V&A Waterfront, and bank.
Stayed in March 2024
Reviewed: 2 April 2024
Zesizwe
South AfricaCan the rooms have more lighting for make up purposes.
Aesthetically beautiful.
Stayed in April 2024
Reviewed: 1 April 2024
Jacquline
TanzaniaRepeatance of breakfast.
The staffs were so friendly.
Stayed in March 2024
Reviewed: 1 April 2024
Van
South AfricaValue for money. Staff was very friendly.
Stayed in March 2024
Reviewed: 30 March 2024
Salar
IranThey didn't give us sleepers or separated shampoos for hair and body. The breakfast is fairly good enough but could be just a little more variant.
The staff were so helpful and nice and patient with every request and needed guides. The rooms are so clean and comfortable and the hotel is a little artistic which makes it cool. The location is really close to V&A Waterfront(15 mins walking) which has a big mall and so many chic and good quality restaurants and also the centre of the city site seeing office.
Stayed in March 2024
Reviewed: 27 March 2024
Karen
South AfricaTV did not give options to link to cell phone so no U-tube. No portals for cell phones or adaptors in the room. Staff not very helpful. Have to ask every time to do a table setting outside and staff seem reluctant to do this.
Room was excellent. Security and the locations is very good, as well as the facilities (gym, swimming pool etc). Breakfast is excellent as well!!!
Stayed in March 2024
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