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Jackie let me check in very early, room was clean and comfy. Full english breakfast provided every morning and access to drinks - juice, coffee, tea, milk and water and microwave and toaster throughout the day and night. There even is a use of mini fridge available in the breakfast room for your convenience. Bathroom clean and all staff very nice and friendly. However Jackie was exceptional and attended to all my requests and needs. You can leave your luggage if you checking in early or late and on your departure date you can still use the common room facilities. Easy and short walking distance to southampton center and coop/asda.

The location was beautiful and excellent for children and adults.The beach lovely to wall down to on an evening and the play parks were fantastic. Communication made everything run smoothly for our visit. Staff great and reassuring someone on site to manage and ask any questions. Tents a little tired but comfortable, great idea of The electric fire and charging points in the tent. The kitchen a great asset for making coffee , tea and the fridges so useful especially when you have young children .

Excellent quality, hot food every morning - most impressive. Staff friendly and courteous - what more can one ask for? I am not certain of the relationship of the two businesses in a formal, but I would recommend HLH because of the outstanding quality of the cuisine in the adjacent restaurant (Cenos - ? spelling) Promote the two together. This is not merely an "amateur assessment" -- my wife retired after 20 years as corporate chef on Wall ST (Manhattan) - we know food!

The rooms were clean and tidy, the showers in the private room were very nice. I'm a tall person so I pay close attention to shower head height. These were very nice. The kitchen area had all the appliances I needed for a short stay, and the building is conveniently located for bus routes, shops, and some cute bars and pubs.

Everything went really well. Fernando was really nice during the check-in and offered himself to help us and give us recommendations or tips on anything we might need. The breakfast was very good and the room super nice and very well decorated. Thank you!

The Thai lady who welcomed us ( unfortunately I didn’t get her name) was so lovely and helpful. Nothing was any trouble for her such a positive friendly person. The breakfast was fantastic, the room was very comfortable and proximity to town was great.

The staff there are really kind, as a graduate from university of Southampton, they provide us a lot convinence. Besides, it's hard to forget the breakfast, that tastes really nice. We spent three comfortable night there.

The place is meticulously clean and Luke is the best host ,I would definitely stay there again and I recommend the place if you ever visit Southampton.

Staff at reception were polite, helpful and quick. Staff in the sports bar likewise. Our room was spotless and well equipped. Food was lovely

The property was exactly like advertised. Very well located and near everything. A lot of restaurants on the way. I would come back.

this hotel is very good，my flight was later than the check in time，but the staff was also waiting for me，i am soooooo moved

Very clean and tidy in an excellent location near shops and amenities. Will stay here again.

very clean and the bfast was excellent and the help was so friendly.

We stayed here before a cruise and took a short uber to the pier.

Great location Beautiful decor Very helpful staff

Lovely evening meAl and breakfast was very good.

It was really nice breakfast was nice and good

Everything as described & great value