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within the group there was a couple with 2 children and another parent with 1 child. firstly, the property is beautifully presented and spacious, fitting us all in comfortably. secondly, it is so well equipped we actually could have packed less. guest relations kept in contact and ensured we knew the process for check in, maintaining contact throughout our stay to ensure we had everything we needed, and on check out. we usually take an annual trip to Southampton and stay at a hotel but I will definitely use this property again if available

The hotel is beautiful. Lovely atmosphere and interior as you walk into reception. All the staff were very friendly from start to finish during my stay. The room was a brilliant size, very clean with a great bed. Too many kids in the pool area however once they left it was nice and relaxing. The spa area was nice and relaxing. I chose a Cranial massage which was lovely. Wouldn't say it was worth the price though. The hotel is in a great location, not far from the station and so close to a lot of different shops.

We booked a room for 3. Booking came through as 2. We called hotel direct , who said this happens often. They changed booking to 3 I explained it was 3 men . Arrived yesterday after my graduation from Southampton. The sofa bed raised up in the middle no bedding was supplied m the main bed was a small double for two fully grown men. We will be taking this further as we paid £190 for this room

The staff were friendly and welcoming and nothing was too much trouble. The Hotel is very conveniently located in the City and the buffet breakfast was good. Earlier attempts at staying at the Hotel all had to be cancelled because of cancelled Southampton events and lock downs due to Covid. It was a pleasure to be able to stay this time and I look forward to the next occasion.

I chose this hotel as they allowed pets, it was near where my dad lives. Good sized car park, so always parking available. The dogs and myself loved walking down to Victoria country park and along the beach every morning. The house keeping staff were very helpful, friendly and accommodating. I wanted to extend my stay, but unfortunately they were fully booked.

The hotel staff are very friendly and helpful. The hotel is located within walking distance of the cruise ports but a taxi is still recommended. The hotel was full of seating areas where guests could play board games, jam on the guitar or simply read a book. The breakfast was awesome and offered such a variety. Not your typical toast and juice breakfast.

Great location (20 min walk to the city center) and friendly helpful staff. The building has some style and the rooms are relatively cosy with an old authentic touch you don't find in the bigger cabin hotels. The breakfast was very well done.

The room was very comfortable, cosy and clean. Also the breakfast which was included was good. All the staffs was helping and nice. I would definitely accommodate this hotel if I come to Southampton again.

Very good hotel for short stay. Beds comfortable. Breakfast good. Close to train station, cruise terminal, old town. Uber ride from train station 13usd, to cruise terminal about 15Usd.

Bed and pillows were super comfortable. The room was quiet and the staff were excellent in helping us book taxis. Would 100% come back to this hotel when in Southampton

Well placed near the central station and Southampton's town centre. Nice view of the port. It is ideal for a short staying. Hotel staff was kind and helpfull

Clean, nice apartment with washer/dryer. Stayed prior to catching a cruise. Not too far from Southampton Common - walkable.

A beautiful old hotel in Southampton but away from the hubbub of the Port. Would definitely come back if I take another cruise!

We liked everything Novotel offered us. The location of the hotel was perfect for shopping (food/clothes).

The hotel is very close to the cruise terminal. Breakfast was very good. Close to city centre.

Hotel location was good, bed good size and good bedding

room was big compared to most UK hotel rooms

Everything! Great, friendly host, discrete and helpful. Clean bathrooms and showers, tent, beds, kitchen also. Good location inside a parc, forest to walk, close to beach.

Everything about the hotel and staff is faultless. The welcome, the rooms, the food and the drink. Has to be one of our favourite hotels. Highly recommended.