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Every staff member is genuinely pleasant to speak with - they are committed, professional, and understand hospitality at its core. Besides going the extra mile, there is essentially a 'human' approach in running things at the hotel, which makes it unique in a city like Southampton, which is currently bidding to be the city of culture 2025. I stayed at Moxy Soton for about a month, and the service did not slip for a day, from general cleanliness to breakfast and dining at the restaurant - it deserves an A+ overall.

The hotel was clean and comfortable, but at breakfast the area was dirty not pleasant to eat in with chips and beans on floor that could not have been there from breakfast time … also we asked a member of staff to clean a table for us … he wiped it over but wiped all the crumbs etc to the floor and also some went onto the chair that we was waiting to sit on … his comment when we said was well it will be hoovered up … training needed to wipe into hand and bin … so did not enjoy breakfast sitting in dirty place

The welcome from the young lady was exceptional and she was very nice and friendly. She also made breakfast which was very good and freshly cooked to order. The room was clean and included all that one would need. There are some parking spaces in front of the house which was good for leaving my motorcycle overnight. Overall this stay was exceptional value for money. I was visiting the boat show and most of the hotels in the centre of Southampton charge a fortune during this time.

we randomly booked this hotel a two nights stay in Southampton to do a bit of Xmas shopping in and around the area. on checking in, the staff were really helpful and the hotel looked very clean and modern. Our first impressions of the room was good, clean and warm with plenty of space and great views out of the window. we had a great first nights sleep however things started to go a bit down hill.

The Staff! All were brilliant - friendly and helpful. Especially Jo on reception, for whom nothing was to much trouble. Very comfortable bed, great shower and, although adjacent to busy road, quite quiet. The restaurant food really was exceptional. We will book into hotel and restaurant at start of our next cruise out of Southampton.

The driveway is only good for a small car but permits for on road parking supplied. The bus routes were easily accessible for getting in and out of Southampton. Maybe not the most desirable area but house it’s self was very clean a good size and cute with clean funky decor. Much more affordable than hotels in the area.

Having previously lived in Southampton, I was always keen to stay at this boutique hotel in the centre of town. The location is excellent, and the look and feel of the hotel is very cosy and comfortable. Couldn't fault the facilities, the service or the quality of the food.

There is a pub across road which had more choice of evening meals, but the limited menu was good at the hotel also. A bus stop outside hotel took you to Southampton town centre every 10/20 minutes and I was able to get a late bus back after seeing a show in town

Loved the cafe and our room facilities. The bar man was particularly moody (some acknowledgement wouldn’t have gone amiss) We were due to check out at 2pm, but the cleaning staff barged into our room at 10:30. However, overall I would recommend this hotel

Location useful for the university/Portswood highstreet. Member of staff on reception during the evening really helpful in sorting out some issues we had with bedding and the sofa bed. It was much cheaper than other hotels closer to town.

We have stayed here before and is a great hotel to stay in prior to cruising from Southampton . The food is always to a high standard along with a very good breakfast and excellent staff .

First stay in a hotel since Lockdown and was highly impressed with the cleanliness and extra procedures the hotel had in place in line with social distancing and hygiene etc.

It was located near to Southampton, it had its own private car park, which cost extra. The room was basic but clean, ideal as a base. For a budget hotel it was ideal.

Location is good. Hotel is clean. Staff is friendly. Room is cleaned everyday. Large rooms

High class Hotel with all you would expect of this. clean great service Great Breakfast

The location of a hotel , beautiful view from my window and very cozy atmosphere

The location was beautiful and excellent for children and adults.The beach lovely to wall down to on an evening and the play parks were fantastic. Communication made everything run smoothly for our visit. Staff great and reassuring someone on site to manage and ask any questions. Tents a little tired but comfortable, great idea of The electric fire and charging points in the tent. The kitchen a great asset for making coffee , tea and the fridges so useful especially when you have young children .

The value for money was exceptional. Great rooms with comfortable beds and a good bathroom. Toiletries were good too. Facilities were excellent, spa, gym and pool were very good. Dinner was lovely and staff were polite and helpful.

Breakfast was hearty. Excellent location for downtown, station and cruise terminal. Room a bit small but good value for money.

Very friendly and helpful staff, great food, beautiful building and very comfortable beds