Search hotels in Puebla

My stay at Hotel 5 Mayo exceeded all my expectations, cleanliness, comfort, attention, friendliness of the staff. The restaurant was wonderful, in particular el Capitan Andres, Laura, Monica and Jose, exceptional attention and service. The location of the hotel was perfect for access to the Centro Historico. Most importantly, it was quiet and peaceful at night! Wonderful experience and I will definitely stay there on my next trip to Puebla. Thank you to all the staff for their warm welcome and attention!

I really liked the receptionist who showed me the room - she was cool, I could tell, even though I could only see her eyes. The hotel is very tastefully decorated and has an upmarket feel. The room is great - very comfortable with everything you need. It's really close to the centre of Puebla and all the sights, but also near the Ruta bus to get to/from the bus station. For the price I paid it was amazing value for money. I only stayed one night, but I would have happily stayed much longer.

The room was clean, we were on the 6th floor and had great views of Puebla , was walking distance to where the main bars and restaurants are in Juarez AVENUE .What particularly attracted us to booking here was the suana in our bathroom connected to the shower by another sliding door. So apart for going to eat some sushi and buy some snacks for room we stayed inside and just relaxed .we will return it is a nice hotel. Just hopefully in better times

The hotel is in the most beautiful part of the city of Puebla. The atmosphere is very nice as it is a colonial building. An extremely clean and comfortable hotel. The staff is very kind and helpful. Even though they don't speak English, we left our backpack very early and they kept our backpacks until the night bus. The internet infrastructure was renewed and there was a fast working internet.

We only stayed in Puebla on our way to Mexico City, so we didn't have any expectations from the hotel. When we arrived at midnight, the two staff members working went completely out of their way to make sure we were all settled in and well looked after, absolutely exceptional service. The room was just gorgeous, very clean. The location was great for a short stay, close to the Historic Centre.

Great and attentive host, quiet neighborhood and neatly furnished flat with comfortable bedroom and spacious living rooms to socialize with other guests. The cleaning lady was helping us out to use the washing machine (free of charge) and hang our clothes. Puebla is a nice historic town, worth visiting for a few days and The Dear is the best accommodation in Puebla to feel yourself at home.

The hostel is in an old convent and built around a huge inner patio. Rooms are beautiful and calm, some with frescos. The breakfast is amazing, a real buffet for the best of meals. The staff is extraordinarily nice and attentive. VEry close to the city center and cathedral. The best place in Puebla if you can affort it. (it's very good value for your money)

The hotel is situated in a great location, very close to the museum and it just so happened that we were there at the time of a big fair right up the street so we were in luck! Staff was super friendly and did their absolute best to accommodate us and help us out with anything we needed but the hotel is run down and needs a face lift.

Breakfast consists on coffee, toast, and a little bit of fruit on the side. The location is excellent. We had a view of the Catedral Basilica from our balcony. The hotel has a roof top bar, great for a drink after a long day of exploring Puebla. It is located in the historic center, lots of restaurants, museums, city bus tours.

This boutique hotel was unique and very beautiful. The owners did a wonderful job of restoring and decorating it, and is clearly a labor of love. The breakfast was wonderful, parking was nearby and very easy. Cristina was lovely and extremely helpful. I highly recommend this hotel and would definitely stay there again!

This hotel is located at a very big and nice shopping mall. It's also walking distance from the Puebla soccer stadium and the Auditorium GNP, It's a noveaux modern hotel. The staff is very courteous, friendly, and helpful. I enjoyed my stay.

location was great although hard to find.... the room was OK nice view .... TV was Okay but if Your hotel has FOX News the next time I book a room then I WON'T ! ..... The Breakfast was was the best I had on My 17 day Trip , outstanding !

Good, luxury hotel right at the end of the old town, so you can walk almost anywhere in the city centre. The room was comfortable and the bathroom wonderful. We really enjoyed our time in the heated swimming pool.

Breakfast buffet at this hotel and other meal offerings are actually quite good. Best part of the hotel. Staff is also very helpful, although they seem a bit stressed at times.

The people at the restaurant really make their best effort to meet our expectations. In general, all the staff at the hotel really gave the best to make our stay very pleascent.

Lovely hotel in a colonial hacienda style. Peaceful and quiet. Terrific location, walking distance from downtown, restaurants and attractions. Also a lovely park nearby.

Great hotel in center of puebla. Walking distance to town center. Really good breakfast.

Very nice hotel that is pet friendly

Near the centro but quiet ambient, excellent room with balcony. Really well maintained

pet friendly! incredible service! super location!