Please note, there is a 1.15% credit card surcharge when using a credit card.

Please note that the self-contained villas are not air-conditioned. Air-conditioning is available in your villa, based on availability. Please use the special request box when booking or contact the property using the contact details found on the booking confirmation. Air-conditioning will only be provided if confirmed by property and it may only be available in some areas of the villa. For information and bookings relating to walk-on and 4WD ferries, please contact the property directly. Interconnecting rooms and rooms with disabilities facilities are available upon request. Please contact the hotel for more information, using the contact details found on the booking confirmation. Please note that for guests arriving on the 9:00 or 13:00 ferry, your room will not be ready until 14:00. SECURITY BOND AT KINGFISHER BAY RESORT Our resort check-in time is from 2:00 PM on day of arrival and your credit card is required upon check-in for security deposit. Resort Hotel accommodation requires a security deposit of $200 for incidentals during your stay. In the event that accommodation or transfers were not prepaid, the value of the stay and transfers will be held as a payment in addition to $200 for incidentals. Villas require a security deposit of $300 for incidentals during your stay. In the event that accommodation or transfers were not prepaid, the value of the stay and transfers will be held as a payment in addition to $300 for incidentals. If no credit card is available, a cash or debit card payment can be made on check in to the same amount with a refund of the difference on check out.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Kingfisher Bay Resort您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

入住時須支付 AUD 200 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。