Please note, there is a 1.4% credit card surcharge when using a credit card.

Please note that the self-contained villas are not air-conditioned. Air-conditioning is available in your villa, based on availability. Please use the special request box when booking or contact the property using the contact details found on the booking confirmation. Air-conditioning will only be provided if confirmed by property and it may only be available in some areas of the villa. For information and bookings relating to walk-on and 4WD ferries, please contact the property directly. Interconnecting rooms and rooms with disabilities facilities are available upon request. Please contact the hotel for more information, using the contact details found on the booking confirmation. Please note that for guests arriving on the 9:00 or 13:00 ferry, your room will not be ready until 14:00. SECURITY BOND AT KINGFISHER BAY RESORT Our resort check-in time is from 2:00 PM on day of arrival and your credit card is required upon check-in for security deposit. Resort Hotel accommodation requires a security deposit of $200 for incidentals during your stay. In the event that accommodation or transfers were not prepaid, the value of the stay and transfers will be held as a payment in addition to $200 for incidentals. Villas require a security deposit of $300 for incidentals during your stay. In the event that accommodation or transfers were not prepaid, the value of the stay and transfers will be held as a payment in addition to $300 for incidentals. If no credit card is available, a cash or debit card payment can be made on check in to the same amount with a refund of the difference on check out.

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Kingfisher Bay Resort您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

由於新冠肺炎（COVID-19）疫情，此住宿可能會停止提供餐飲服務，或只能提供有限的餐飲服務。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

由於新冠肺炎（COVID-19）疫情，此住宿已縮短接待住客及提供服務的時段。

配合政府降低新冠肺炎（COVID-19）傳播風險的指導方針，在規範期間，此住宿可能會要求住客出示額外的文件以驗證身份、旅遊路線與其他相關資訊。

由於新冠肺炎（COVID-19）疫情，住客必須於所有室內公共區域佩戴口罩。

入住時須支付 AUD 200 損壞押金。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。