Hello, the hotel accepts assistance animals with certification or doctor's note.

Superior Fallsview rooms start on the 12th floor and go as high as the 23rd (top) floor in the hotel. The floor and room are assigned for each guest when they check in, based on availability at that time.

The Riverview does not provide a view over the Falls. To ensure you have a view of the Falls, please select Fallsview.

The Junior Suite has a separate living room with french doors that can be closed for privacy.

Check in time is guaranteed after 3pm and our check out time is 12pm/noon

Hello, This mean that from the superior falls view room, you will be able to see the Niagara falls as well as the Niagara river.

The Superior falls view room are in the top half of the hotel (floors 12 through 23) and offer the best possible view.

This looks like you are interested in the Superior Fallsview guestroom with a king bed! This would have a whirlpool tub in the bathroom too.

Our Pool is open, however our hot tub area remains closed until further notice.

No, only the bi-level LOFT is a two storey room. All other rooms are on one level.

Superior Fallsview rooms are located between floors 12 and 23.

As of October 2019, parking at the hotel is $45/night. There is only valet parking at this hotel. The rate includes in-and-out privileges

The hotel offers offsite self-parking and Valet parking; the cost is $45 (Cad) per night for either option.

Yes, these room types do have step in showers.

They are available upon request and based on availability

Good afternoon, Yes, the pool is open as per the red zone restricitions with limited capacity. 10 guests at a time. First come first served basis and half an hour per guest, to allow everyone to enjoy the pool.

Yes, this room accommodate up to 4 people.

Hello there, You can definitely request a refrigerator while making your reservation or during your check-in time. Refrigerators are sent to our guest rooms only upon request,

We only accept service animals with proper documentation

Early check-in is based on room availability and is not guaranteed. If you arrive before 3 pm, please pass by the front desk to check on room availability for early check-in otherwise we will put you on the list for the next available room.