Hello, Thank you for your question. We are located right on top of the cruise terminal and just an elevator ride away. We are also happy to offer guests 'Shore to Ship' luggage transfer service on request, meaning we will deliver your bags from your guestroom to your on-board stateroom. Aside from the benefits of convenience for cruisers, the Pan Pacific, Vancouver is at the centre of it all! We are walking distance to Gastown, Stanley Park, the Vancouver sea-wall, and endless shopping options. Due to our prime location, you may also access many day tours and transportation options right out front. Most of our rooms feature spectacular views of the ocean, mountains, and of course, the cruise ships. We also have a gorgeous rooftop pool and hot-tub where you can unwind and watch the sunset after a day of exploring, or if you prefer, a cocktail on our large patio terrace. We believe our amenities, location, and services can't be beat and hope to see you and your wife in August!

Thank you for your question regarding transportation services. Please note, the Pan Pacific Vancouver Hotel does not offer a shuttle service from YVR, however, there are several options available. 1) For personalized sedan & limousine services: For transfers to/from the Vancouver International Airport, Whistler, Seattle, private tours, corporate functions, VIP service, event/party/wedding transportation and all your Lower Mainland needs, please reach out to us directly for assistance. 2) Rapid Transit service from YVR airport: Take the Canada Line to Waterfront Station. The hotel is at Canada Place, one block from the station towards the harbour. The Canada Line is Vancouver’s new rapid transit rail link connecting YVR to downtown Vancouver in 26 minutes and to downtown Richmond in 18 minutes. It’s a fast and easy way to travel to Vancouver’s city centre. You can conveniently access trains from both the International and Domestic Terminals. Please note, this is a 2 zone trip. 3) Taxi Service: Pan Pacific Vancouver has the largest taxi hub in downtown Vancouver. Taxis are readily available throughout the day at the hotel and the Vancouver Airport. There is a flat rate taxi fare from YVR to the hotel at CAD $35.00. For the return trip, the fare can range from CAD $35.00 to CAD $45.00 CAD (depending on traffic). The taxis take Canadian and U.S funds and credit cards for payment.

Thank you for your question! We offer complimentary WiFi in our lobby and restaurant areas. Guestroom WiFi rates start from $5.95/ day, however, this is waived by joining our complimentary loyalty program. We hope to see you soon!

Thank you for your question. We do offer day use rooms, however, it is dependent on last minute availability. We would suggest checking with us during your first stay and we will let you know what the status is on availability of a day-use room. On the other hand, since you would have the full day in Vancouver, there are a number of great activity and tour options available to pass the time. Our concierge team would be happy to assist you with that. We look forward to seeing you next year!

Our collection of luxury suites features jacuzzi bath tubs. These suites can only be reserved by contacting us directly.

Thank you for your question. Our accessible rooms do have grab bars in the tub. Please note, accessible rooms are only available with city views and feature two double beds.

Thank you for your message. The Pan Pacific Vancouver Hotel is pleased to offer shore to ship luggage transfer service. Luggage may be delivered right to your on board stateroom! In order to take advantage of this service, please contact the bell services desk during your stay. While this is a complimentary service, gratuities are most welcome. Sincerely, The Pan Pacific Vancouver Reservations Team

Thank you for your question! The Pan Pacific Vancouver Hotel is pleased to offer shore to ship luggage transfer service to all ships docked at Canada Place. Luggage may be delivered right to your on board stateroom! In order to take advantage of this service, please contact the bell services desk during your stay. While this is a complimentary service, gratuities are most welcome.

Thank you for your question! The Pan Pacific Vancouver Hotel is pleased to offer shore to ship luggage transfer service to all ships docked at Canada Place. Luggage may be delivered right to your on board stateroom! In order to take advantage of this service, please contact the bell services desk during your stay. While this is a complimentary service, gratuities are most welcome.

We do offer Room Service. Please let us know privately your reservations details to arrange for a roll-away bed.

We have a collection of suites to match various needs and budgets. Most suites offer spectacular views of Stanley Park and North Shore mountains.

Due to travel restrictions, all non-essential travel coming into Canada from the US will most likely be denied at the border by custom agents.

The transfer to the cruise ship can't be any easier from the hotel. We are sharing the complex with the cruise ship terminal; it is just a matter of changing elevators and a short walk the length of the terminal.

Please go to the Global Hotel Alliance - GHA site.

Maximum occupancy for the rooms are 4 guests

Absolutely! As long as you book the same room type, we'll make sure you don't have to move! Please send us a message once booked and we will assist. We look forward to your visit!

WiFi is available in all hotel rooms at a nominal charge of CAD 5.95 per 24 hours. Rooms on the Pacific Club Floor and some packages offer complimentary WiFi. Alternatively, complimentary WiFi is available in the lobby.

There is a limited number of Deluxe King rooms with pull-out sofa beds.

We are open, but if you are coming from outside Canada you will have to self quarantine for 14 days prior to check in

A daily flat self-parking rate of $50 CAN is extended to hotel guests.