El personal muy amable, tanto en el desayuno como en la recepción. El hotel es sencillo, pero todo limpio y resulta muy práctico para moverse en tren, a unos 10' andando está la estación. Está en la zona alta de Lugano, eso sí, lo que implica cuestas y/o escaleras

Mª España

buen ubicado a poca distancia del estación de tren y con estacionamiento gratis. buen desayuno. el centro queda a unos minutos en bus. entregan voucher para tener buses gratis

Daniel Uruguay

Me encantó desde la atención tan amable y buena onda de Layla, el desayuno, la ubicación y la facilidad para movilizarme desde ahí fue Perfecto

Guerreros Perú

el trato del personal de servicio las camareras y las señoritas de las terrazas en el desayuno.

Raquel Suiza

The staff was very helpful and the free ticket for the bus was good

Pamela Australia

Staff is helpful and nice. They recommended necessary information in the city.

Savapat Tailandia

Bike friendly hotel. We were able to leave our bikes safely. Very friendly staff. The hotel is close to the lake and close to the train station. There is a bus stop just in front of the hotel

Nicole Suiza

Great location. Amazing staff. Bus stops near the hotel. Ticino ticket amazing. See you next year. Thanks

Charmaine Malta

The room had complete facilities, and a shower like I asked for. There was a small balcony perfect for summer evenings. Breakfast was great, with both savory and some sweet options. The coffee was great, there was American coffee and an espresso machine. The hotel is located just above the city center and a bus is in front of the door. There's a roof top terrace where one can order food and drinks as well.

Charlotta Italia

Hotel is better then we have expected. It is solid 3-star hotel, with very pleasant staff and excellent hospitality. Room was adequate, nothing fancy, but very clean with very good bed and new sheets. Bathroom was also clean. We had a room with a lake view and quite large balcony. It is 5 minutes (on foot) from the lake and beginning of pedestrian area. You get free bus tickets, so you can use the bus to get back. This is a great plus and it is a very nice touch from the hotel. We were in hotel for 2 days, so breakfast was more then good enough. Food quality was excellent and selection was expected for hotel of that size. All on all very good experience.

Ivan Serbia