“Very modern and comfortable hotel. The room was very large with perfect facilities and nice decor. Good beer in the minibar. We loved the breakfast and the staff was very kind.”

“The view from the room was amazing. The staff was really friendly and understanding - our dog Maya figured out how to open the room door and tracked us down in the restaurant, the staff were very kind to us and her (given that pets are not allowed in the restaurant). ” Read more

“Tasty Room decoration, spacious and functional, quality material (wooden floor) Black nose sheep theme is very cute Cosy and chic atmosphere Stunning Matterhorn view Great spa (bio sauna)”

“The room was beautiful and nicely designed with lots of storage space. Bathroom was big and functional, with both shower and bathtub. The balcony view was amazing (I had room with the view to Matterhorn). The Spa and the massage I had were both really great. The location is good, as it is not far from anything, but it is in a quiet part of Zermatt.” Read more

“Staff was warm, friendly, and helpful. The spa was wonderful. Very clean, not too crowded, and well staffed. The complementary breakfast was delicious and diverse. My room was spacious, clean, and comfortable with a great view. Easy check in and check out. Would stay here again.” Read more

“The staff were friendly and helpful. They can provide pick-up service from the train station. Excellent design of the room and has the great view of the Matterhorn.”

“Breakfast was excellent. Swimming pool and sauna are perfect way to end your day from hiking sore. I thought the location was far from the main street center when I booked, but in fact it's in a perfect location. Not too busy street, but in close proximity, and near the best spot to view the Matterhorn from the street in town by that little bridge. They also have porter service, to take your suitcases from/to the train station, a true 4 stars hotel.” Read more

“Very helpful staff. Very welcoming. After the 8 hour glacier express trip, the Europe Hotel and spa have the right atmosphere and mindset to provide a comfortable place for weary travellers. Zermatt Is an incredible location and the family Julen and staff went to incredible efforts to make our stay memorable and as smooth as possible. The food is top notch and the spa is great. Couldn’t recommend enough!” Read more

“All the STAFF members was really excellent and friendly. Property was really cozy and nice location. This is really worth to return and recommended to STAY.”

“Very clean, updated facility with a very friendly staff. The location of the property was very well situated in the small town of Zermatt.”