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Europe Hotel & Spa

Riedstrasse 18, 3920 Zermatt, Switzerland – Excellent location – show map

Excellent location – rated 9.3/10! (score from 414 reviews)

Real guests • Real stays • Real opinions

9.3
Wonderful
414 reviews

The food, the personal and the scenery as well as the hotel as whole.

Veronique United States of America

the room and location were awesome. the room was very nice

Rose United States of America

Location was excellent, short walk from train station. The view of the Matterhorn was excellent. Everything was clean and well arranged

Nima United States of America

Breakfast was amazing. Great view from the room, a bit far from crowded area and main streets which also means more privacy and less noise. Room is new and clean, would definitely visit again

Kanethl Thailand

Excellent service, breakfast is amazing and delicious!

Evgeniya United States of America

The great staff. The amazing breakfast. The excellent shower and bathtub. The great location.

Roberto Switzerland

The rooms are splendid! Just like in the pictures, the Matterhorn view is spectacular. The staffs are very nice and helpful. Absolutely recommend this hotel.

Naruporn Thailand

The room: the design, cozyness, spaciousness, Matterhorn view and the bathroom amenities. The breakfast and dinner worth some praising too. The hotel staff is pretty friendly and helpful

Hms Indonesia

The room was so wonderful. Great Matterhorn can be seen from this room. The staff was so friendly and helpful.

Hidenori Japan

very friendly, great breakfast and dinner (5 course meals)

Markus Switzerland
9.3
Wonderful
414 reviews
  • What guests loved the most:
  • “The food, the personal and the scenery as well as the hotel as whole.”
    Veronique Veronique United States of America United States of America
  • “the room and location were awesome. the room was very nice”
    Rose Rose United States of America United States of America
  • “Location was excellent, short walk from train station. The view of the Matterhorn was excellent. Everything was clean and well arranged”
    Nima Nima United States of America United States of America
  • “Breakfast was amazing. Great view from the room, a bit far from crowded area and main streets which also means more privacy and less noise. Room is new and clean, would definitely visit again”
    Kanethl Kanethl Thailand Thailand
  • “Excellent service, breakfast is amazing and delicious!”
    Evgeniya Evgeniya United States of America United States of America
  • “The great staff. The amazing breakfast. The excellent shower and bathtub. The great location.”
    Roberto Roberto Switzerland Switzerland
  • “The rooms are splendid! Just like in the pictures, the Matterhorn view is spectacular. The staffs are very nice and helpful. Absolutely recommend this hotel.”
    Naruporn Naruporn Thailand Thailand
  • “The room: the design, cozyness, spaciousness, Matterhorn view and the bathroom amenities. The breakfast and dinner worth some praising too. The hotel staff is pretty friendly and helpful”
    Hms Hms Indonesia Indonesia
  • “The room was so wonderful. Great Matterhorn can be seen from this room. The staff was so friendly and helpful.”
    Hidenori Hidenori Japan Japan
  • “very friendly, great breakfast and dinner (5 course meals)”
    Markus Markus Switzerland Switzerland

Categories:

  • Staff9.7
  • Facilities9.5
  • Cleanliness9.7
  • Comfort9.7
  • Value for money8.8
  • Location9.3

Offering a spa area and a restaurant, Europe Hotel & Spa is located within 2,300 feet from the Zermatt Train Station, the Zermatt-Furi Ski Elevator and the Matterhorn Glacier Paradise Station. Free WiFi access is available in all areas of the property.

The rooms are individually furnished and come with a mini-bar, a flat-screen TV, and a bathroom with shower, bathrobes, free toiletries and hairdryer. Most rooms also feature a balcony with views of the Matterhorn Mountain. Some rooms come with an open plan bathroom.

Buffet breakfast is offered every morning and dinner is accompanied by fine wines from the extensive wine card.

Guests can relax in the spa area with 2 saunas, a steam bath, a hot tub and a massage room and relaxation room. Massages are organized on request.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.4 for a two-person trip.

Europe Hotel & Spa has been welcoming Booking.com guests since Aug 2, 2006

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Nearby Ski Lifts:
  • Zermatt-Sunnegga - 1,800 feet
  • Zermatt - Furi Ski Lift - 2,000 feet
  • Matterhorn Express Gondola - 2,000 feet
  • Matterhorn Express 1 - 2,150 feet
  • Eisfluh - 3,700 feet
Most popular amenities
Spa
Free WiFi
Family rooms
Restaurant Europe Hotel
Non-smoking rooms
Skiing
Airport shuttle
Facilities for disabled guests
Bar

Property Highlights

Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.3

Great Food: Meals here are highly recommended!

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental

Saved to 6095 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
2 twin beds
and
1 sofa bed
or
1 sofa bed
and
1 queen bed
1 twin bed
and
1 queen bed
1 queen bed
or
2 twin beds
1 queen bed
2 twin beds
Bedroom :
1 king bed
Living room:
1 sofa bed
1 sofa bed
and
1 queen bed
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Guest reviews
Categories:
Staff
9.7
Facilities
9.5
Cleanliness
9.7
Comfort
9.7
Value for money
8.8
Location
9.3
Free WiFi
9.8
High score for Zermatt
Select topics to read reviews:

See what guests loved the most:

  • Veronique
    United States of AmericaUnited States of America
    “The food, the personal and the scenery as well as the hotel as whole.”
  • Rose
    United States of AmericaUnited States of America
    “the room and location were awesome. the room was very nice”
  • N
    Nima
    United States of AmericaUnited States of America
    “Location was excellent, short walk from train station. The view of the Matterhorn was excellent. Everything was clean and well arranged”
  • Kanethl
    ThailandThailand
    “Breakfast was amazing. Great view from the room, a bit far from crowded area and main streets which also means more privacy and less noise. Room is new and clean, would definitely visit again”
  • Evgeniya
    United States of AmericaUnited States of America
    “Excellent service, breakfast is amazing and delicious!”
  • Roberto
    SwitzerlandSwitzerland
    “The great staff. The amazing breakfast. The excellent shower and bathtub. The great location.”
  • Naruporn
    ThailandThailand
    “The rooms are splendid! Just like in the pictures, the Matterhorn view is spectacular. The staffs are very nice and helpful. Absolutely recommend this hotel.”
  • Hms
    IndonesiaIndonesia
    “The room: the design, cozyness, spaciousness, Matterhorn view and the bathroom amenities. The breakfast and dinner worth some praising too. The hotel staff is pretty friendly and helpful”
  • Hidenori
    JapanJapan
    “The room was so wonderful. Great Matterhorn can be seen from this room. The staff was so friendly and helpful.”
  • Markus
    SwitzerlandSwitzerland
    “very friendly, great breakfast and dinner (5 course meals)”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few hours
  • Hi, I intend on traveling with my parents and wanted to understand if it would be possible to have an additional bed in a room?
    In some rooms we have the possibility to prepare the sofa bed for a third person.
    Answered on 21 December 2021
  • Do you have tea kettle in the room? Thank you.
    We do have a complimentary tea buffet in the afternoon, where you get tea and hot water free of charge :-)
    Answered on 16 August 2021
  • Are there any restrictions regarding people coming from Luxembourg? What about skiing us this possible in your area?
    Good evening From today on are there no restrictions regarding people coming from Luxembourg. Unfortunately, it could every day change. The slopes ar..
    Answered on 20 January 2021
  • Hi! What is the best way to travel from Munich to your hotel?Maybe by car and park it at half way and then by train ? I have to 2 kids (3&6)
    Train connection is great
    Answered on 24 August 2022
  • we r 2 adults ans 2 children (8/3), planning to book the hotel for a few nights. we plan to book just one room for all 4 of us and take an extra bed i..
    Thank you for your request. We kindly ask you to book the room directly for 4 people, as not all the rooms have space for an extra bed. For the best s..
    Answered on 5 August 2022
  • Still looking?
Hotel area info *
1 Restaurant On Site

    Restaurant Europe Hotel

    Food: European

Amenities of Europe Hotel & Spa
Most popular amenities
Spa
Free WiFi
Family rooms
Restaurant Europe Hotel
Non-smoking rooms
Skiing
Airport shuttle
Facilities for disabled guests
Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
Bedroom
  • Linens
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun deck
  • Patio
  • Terrace
  • Garden
Room Amenities
  • Socket near the bed
  • Clothes rack
Ski
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Live sports events (broadcast)
  • Cooking class
    Additional chargeOff-site
  • Themed dinners
    Additional charge
  • Cycling
  • Hiking
  • Game room
  • Skiing
  • Golf course (within 2 miles)
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
Food & Drink
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Convenience store on site
  • Shared lounge/TV area
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Hardwood or parquet floors
  • Heating
  • Laptop safe
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Spa
  • Locker rooms
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese
Sustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel

House rules

Europe Hotel & Spa takes special requests – add in the next step!

Check-in

3:00 PM - 10:00 PM

Check-out

7:30 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Extra bed upon request
Free
Crib upon request
Free
3 - 8 years
Extra bed upon request
Free
9 - 16 years
Extra bed upon request
CHF 100 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Maestro Mastercard Visa EC-Card American Express Europe Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that Zermatt is a car-free village. You can park your car at a parking garage in Tess and take a train or taxi to Zermatt.

Please note that for fire and safety reasons cooking is not allowed in the rooms. The property offers dinner menu in the restaurant on site every evening.

FAQs about Europe Hotel & Spa

  • Room options at Europe Hotel & Spa include:

    • Double
    • Family
    • Suite

  • Europe Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Skiing
    • Game room
    • Golf course (within 2 miles)
    • Body treatments
    • Cooking class
    • Manicure
    • Live sports events (broadcast)
    • Spa/Wellness packages
    • Locker rooms
    • Beauty services
    • Themed dinners
    • Steam room
    • Pedicure
    • Spa facilities
    • Facial treatments
    • Spa lounge/Relaxation area

  • Guests staying at Europe Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

    Breakfast option(s) include:

    • Continental

  • Check-in at Europe Hotel & Spa is from 3:00 PM, and check-out is until 12:00 PM.

  • Europe Hotel & Spa is 1,650 feet from the center of Zermatt.

  • Europe Hotel & Spa has 1 restaurant:

    • Restaurant Europe Hotel

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Europe Hotel & Spa on this page.

  • The prices at Europe Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.