Name: Europe Hotel & Spa
Address: Riedstrasse 18, 3920 Zermatt, Switzerland, Riedstrasse 18, Canton of Valais, 3920, Switzerland
Price range: Prices for upcoming dates start at $232 per night (We Price Match)
Rating: 9.3

Room Info & Price Facilities House Rules The Fine Print Our Guests’ Experiences (341)

Europe Hotel & Spa

Riedstrasse 18, 3920 Zermatt, Switzerland – Excellent location – show map

Traveler photo of Zermatt

Switzerland · July 12, 2016

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This small hotel is superb. You have a choice of the older wing with magnificent direct view of the Matterhorn or the newer very modern wing. Could not find a single fault. They even take you to the station in their electric taxi's.

William, Australia

This was my second stay at this hotel, and I will definitely come again. All personnel was very friendly and ready to help; We could upgrade our room for a design room at check in; The spa area is very functional and it includes two saunas, steam bath and a whirlpool; The breakfast was excellent.

Ilia, Switzerland

Great breakfasts. Friendly staff. The spa was fabulous

Simon, United Kingdom

Nice spa area, great comfort, facilities and breakfast

Ilia, Switzerland

The staff were extremely nice and upgraded my room. They also brought me a nice cake to celebrate my birthday. It was a very nice gesture from their side that I highly appreciated.

Jawad, United Kingdom

The breakfast was very good. The staff was very courteous. The turn down service at night was a nice touch. The spa was great after a day of hiking. The location was beautiful with a lovely view of the Matterhorn. I would definitely come back.

Tanya, Israel

Very friendly stuff and owner - great atmosphere, beautiful location very close to shopping and skiing area.

Christiane, Switzerland

The bathroom was very nice, with good products. Rooms are modern, ours had a balcony and a sitting area. There was a refrigerator, ample storage. We had a view of the Matterhorn from our room which while possible at this hotel is not common in Zermatt. The restaurant is superb.

Janet, Switzerland

Overall an excellent choice! Very friendly staff, good breakfast and also the spa was a good place to relax after hiking. We had a room with view on Matterhorn. Never want to miss this experience

Barbara, Switzerland

Huge room (212), with amazing view of the Matterhorn from the balcony.

David, United Kingdom

Free WiFi

9.6

Offering a spa area and a restaurant, Europe Hotel & Spa is located within 2,300 feet from the Zermatt Train Station, the Zermatt-Furi Ski Lift and the Matterhorn Glacier Paradise Station. Free WiFi access is available in all areas of the property.

The rooms are individually furnished and come with a minibar, a flat-screen TV, and a bathroom with shower, bathrobes, free toiletries and hairdryer. Most rooms also feature a balcony with views of the Matterhorn Mountain.

Buffet breakfast is offered every morning and dinner is accompanied by fine wines from the extensive wine card.

Guests can relax in the spa area with 2 saunas, a steam bath, a hot tub and a massage room. Massages are organised on request.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9 for a two-person trip.

This property is also rated for the best value in Zermatt! Guests are getting more for their money when compared to other properties in this city.

We speak your language!

Europe Hotel & Spa has been welcoming Booking.com guests since Aug 2, 2006

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Most Popular Facilities

Spa

Pet Friendly

Free WiFi

Non-Smoking Rooms

Restaurant

Airport Shuttle

Good for couples – they rated the facilities 9 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

Located in the top-rated area in Zermatt, this property has an excellent location score of 9.3!

Great Food: Meals here are highly recommended!

Breakfast Info

Continental

Free WiFi
Guests consistently rate the WiFi as excellent

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Fits	Room Type
	Design Double Room with Matterhorn View 1 queen bed	Show prices
댴 Private bathroom Room Size: 301 ft² This modern alpine room features a south-facing balcony with Matterhorn view and a bathroom with a walk-in rain shower. Room Facilities: Minibar, Shower, Bathtub, Safe, Telephone, Hairdryer, Balcony, Bathrobe, Radio, Free toiletries, Toilet, Patio, Bathroom, Heating, Slippers, Bathtub or shower, Flat-screen TV, View, Clothes rack, Trash cans, Childrens' cribs Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Double Room 2 twin beds and 1 sofa bed	Show prices
댴 Private bathroom Room Size: 323 ft² This traditionally and rustically furnished room is located in the traditional building and features a bright bathroom with a bathtub. Some rooms offer a balcony with mountain views. Room Facilities: Minibar, Shower, Bathtub, Safe, Telephone, Hairdryer, Wake up service/Alarm clock, Balcony, Bathrobe, Radio, Desk, Sitting area, Free toiletries, Toilet, Patio, Bathroom, Heating, Slippers, Cable channels, Bathtub or shower, Interconnecting room(s) available, Laptop safe, Flat-screen TV, View, Clothes rack, Sofa bed, Trash cans, Childrens' cribs Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Design Double Room 1 queen bed	Show prices
댴 Private bathroom Room Size: 409 ft² This modern alpine room features a bright bathroom (partly open to the room) with a bath tub, a shower, a separate toilet, a hairdryer and a towel heater. Room Facilities: Minibar, Shower, Bathtub, Safe, Telephone, Hairdryer, Balcony, Bathrobe, Radio, Free toiletries, Toilet, Patio, Bathroom, Heating, Slippers, Satellite channels, Bathtub or shower, Flat-screen TV, Sofa, View, Clothes rack, Trash cans, Childrens' cribs Free WiFi is available in all rooms. Someone just booked this Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children
	Double Room with Matterhorn View 2 twin beds	Show prices
댴 Private bathroom Room Size: 301 ft² This room with views of the Matterhorn is located in the traditional building and features a south-facing balcony and rustic furniture. It is fitted with a flat-screen TV, a minibar, a safety deposit box and a bathroom with shower and hairdryer. Room Facilities: Minibar, Shower, Bathtub, Safe, Telephone, Hairdryer, Wake up service/Alarm clock, Balcony, Bathrobe, Radio, Desk, Sitting area, Free toiletries, Toilet, Patio, Bathroom, Heating, Slippers, Cable channels, Bathtub or shower, Laptop safe, Flat-screen TV, Sofa, View, Clothes rack, Trash cans, Childrens' cribs Free WiFi is available in all rooms. Check-in + / / Check-in Date Check-out + / / Check-out Date Rooms Adults Children

Just booked in Zermatt: 21 hotels like Europe Hotel & Spa were just booked on our site

Area Info – Great location - show map

Closest Landmarks

Mountaineers' cemetery 0.2 miles
Matterhorn Museum 0.2 miles
Zermatt - Furi 0.4 miles
Matterhorn Express 0.4 miles
Ski Lift Zermatt - Furi 0.4 miles
Matterhorn glacier paradise 0.4 miles
Matterhorn Golf club 0.4 miles
Zermatt railway station 0.5 miles
Furi - Riffelberg 1.4 miles
Furi - Trockener Steg 1.4 miles

Restaurants & Markets

Pam le Mini Supermarket 0 miles
Migros Markt Supermarket 0.1 miles
Coop Supermarkt Supermarket 0.2 miles

Natural Beauty

Vispa River 0.1 miles
Matterhorn glacier paradise Ski lift 0.6 miles
Sunnegga paradiese Ski lift 0.6 miles
Gornergratbahn Ski lift 0.7 miles

Closest Airports

Malpensa Airport 53.5 miles
Agno Airport 55.5 miles
Turin Airport 57.4 miles

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1 Restaurant On Site

Restaurant Europe Hotel

Food: European

Open for: Breakfast, Dinner

5 Reasons to Choose Europe Hotel & Spa

Manage your bookings online

344 independent reviews

The staff speaks English

Booking is safe

Facilities of Europe Hotel & Spa Great facilities! Review score, 9.4

Outdoors

Sun Deck
Terrace
Grounds

Pool and Spa

Turkish/Steam Bath
Hot Tub/Jacuzzi
Massage (additional charge)
Spa
Sauna

Ski

Ski Passes Available
Ski School (additional charge)
Ski Storage

Pets

Pets are allowed. Charges may apply.

Activities

Cycling
Hiking
Library
Bicycle Rental (additional charge)
Game Room
Skiing
Golf Course (within 2 miles) (additional charge)

Food & Drink

Special Diet Meals (upon request)
Breakfast in the Room
Bar
Restaurant
Fantastic Coffee!

Internet

Free! WiFi is available in all areas and is free of charge.

Parking

No parking available.

Front Desk Services

Private Check-in/Check-out
Concierge Service
Baggage Storage
Ticket Service
Tour Desk
Currency Exchange

Entertainment & Family Services

Babysitting/Child Services (additional charge)

Cleaning Services

Daily Housekeeping
Shoeshine (additional charge)
Ironing Service (additional charge)
Dry Cleaning (additional charge)
Laundry (additional charge)

Business Facilities

Fax/Photocopying (additional charge)

General

Convenience Store (on site)
Shared Lounge/TV Area
Airport Shuttle (additional charge)
Shuttle Service (free)
Designated Smoking Area
All Spaces Non-Smoking (public and private)
Hypoallergenic Room Available
Heating
Packed Lunches
Souvenir/Gift Shop
Safe
Elevator
Hair/Beauty Salon
Facilities for Disabled Guests
Non-Smoking Rooms
Newspapers
Room Service

Languages Spoken

Portuguese
Italian
French
Spanish
English
German

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Good to Know

Check-in

4:00 PM - 10:00 PM

Check-out

7:30 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

All children under 12 years are charged CHF 35 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are allowed. Charges may apply.

Cards accepted at this property

Hover over the cards for more info.

#25 out of 298 hotels in Zermatt, based on 48,057 verified guest reviews.

The Fine Print

Please note that Zermatt is a car-free village. You can park your car at a parking garage in Tess and take a train or taxi to Zermatt.

See all guest reviews for Europe Hotel & Spa

Newest Reviews for Europe Hotel & Spa

June 23, 2017

Anonymous
Singapore
9.2

“No regret choosing Europe Hotel and Spa for our 4-night stay in Zermatt.”
- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 4 nights
눉Not much that we did not like. Dinner was more expensive than other places. 62CHF per person (assuming full course dinner). Location wise, quite far from train station (15-20 minutes casual walking) but not walkable. We did that most of the time. Not a show stopper though. Will like to stay there again if we visit Zermatt again.
눇Friendly, responsive staff. Always available for help. Housekeeping staff also provided complimentary chocolates and apples on daily basis - a nice touch. Special mention has to be made about how they have gone the extra mile. I accidentally left my bag in the hotel lobby as we were leaving Zermatt and only realised this when we have reached the train station. I ran all the way back (took about 10 minutes) and thankfully the bag was still there. Staff made special arrangements for someone to fetch me back to train station so that I won't miss the train. I am very thankful to the hotel staff for what they have done. As hotel is quite a distance away from train station, hotel provides complimentary transport from/ to train station on arrival and departure. Nice breakfast spread. Lots of fresh and cut fruit choices. Note that these are not the usual preserved fruits in syrup but freshly cut fruits. Guests are also invited to prepare their eggs as they wished (using equipment provided) - hard-boiled eggs, sunny side up, omelettes. Strangely, I've not seen anyone done so though. Rooms have very elegant and pleasant decor. Our room was 237. Also very clean and spacious. We had a small private balcony that was perfect for enjoying the view of Matterhorn as well as the large part of Zermatt. Hotel was located in a more quiet area (probably 15-20 minutes of slow walking from train station).
June 22, 2017

Kishen
United Kingdom
10

Exceptional
- • Leisure trip
- • Couple
- • Design Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눇Friendly staff and great hotel
June 14, 2017

William
Australia

1 helpful vote
10

“Fabulous”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
눉Nothing
눇This small hotel is superb. You have a choice of the older wing with magnificent direct view of the Matterhorn or the newer very modern wing. Could not find a single fault. They even take you to the station in their electric taxi's.
April 9, 2017

Maha
Kuwait
7.1

Good
- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 8 nights
- • Submitted from a mobile device
눉That they couldn't provide transport to the station at time of departure and so I was promised a voucher but ended up having to pay for it
March 21, 2017

jyanguas
Spain
Age group: 45 – 54
9.2

“Wonderful hotel, well situated, nice breakfast and dinner”
- • Leisure trip
- • Couple
- • Double Room with Matterhorn View
- • Stayed 2 nights
눉It was a bit pricey but in line with the prices in Zermat that week.
눇Very nice hotel, walking distance from almost anywhere (3 minute walk to the bus that takes you to the lifts), helpful staff, cozy rest and dinning areas, small but nice SPA, wonderful breakfast buffet and nice menu dinner where you can choose what dishes you want, so you can still have a light dinner if you're not too hungry. We had a room with views over the Matterhorn and it was truly worth it. Not so commmon in Zermatt. They also recommended us a rental shop right next to the hotel that had very decent prices and very good equipment, and the owners were very friendly.
January 8, 2017

Ilia
Switzerland

10 helpful votes
10

“Excellent hotel”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉I liked everything and I didn't find any disadvantages
눇This was my second stay at this hotel, and I will definitely come again. All personnel was very friendly and ready to help; We could upgrade our room for a design room at check in; The spa area is very functional and it includes two saunas, steam bath and a whirlpool; The breakfast was excellent.
January 6, 2017

Severin
Switzerland
Age group: 25 – 34
8.8

“Nice aged hotel in the center”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉The inside of the room was quite old but still in good shape but it needs a fresh up.
눇Location and grneral style of the hotel.
December 27, 2016

Simon
United Kingdom

1 helpful vote
10

“Lovely Ski Base”
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 6 nights
- • Submitted from a mobile device
눇Great breakfasts. Friendly staff. The spa was fabulous
December 12, 2016

Olivier
Switzerland

1 helpful vote
8.3

Very Good
- • Business trip
- • Couple
- • Design Double Room
- • Stayed 3 nights
눉the service has to be improuved we called a taxi to the train station which was already full
눇the Matterhorn vieuv
November 7, 2016

Greg
United States of America
8.8

“Great base for zermatt stay”
- • Leisure trip
- • Couple
- • Economy Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
눉Wished the spa was open other than only 3-8 pm.
눇Liked the location close to center but not too close. Spa was nice. Staff was friendly
November 7, 2016

Justine
Andorra

1 helpful vote
9.6

“Perfect stay”
- • With a pet
- • Leisure trip
- • Couple
- • Design Double Room
- • Stayed 1 night
눉Wish we would have been able to stay longer
눇We couldn't be more happy with out stay at Europe Hotel & Spa of Zermatt. Staff is super helpful and loved their attitude. Our room was big. Bed super comfy and breakfast had a great selection.
November 4, 2016

Po
Hong Kong
8.8

“Nice stay”
- • Leisure trip
- • Couple
- • Double Room with Matterhorn View
- • Stayed 3 nights
- • Submitted from a mobile device
눉The fridge is not working, food inside are all rotten
눇The bed is comfy, the room is clean, staff are really friendly and helpful.
October 17, 2016

Patrick
Switzerland
Age group: 45 – 54
7.5

“Great Stay - would go back”
- • Leisure trip
- • Group of friends
- • 2 rooms
- • Stayed 1 night
눇Design - alpine rustic chic. Friendly owners ready to help or just for a chat.
October 17, 2016

Ilia
Switzerland

10 helpful votes
10

Exceptional
- • Leisure trip
- • Couple
- • Design Double Room
- • Stayed 1 night
눇Nice spa area, great comfort, facilities and breakfast
October 7, 2016

Shankar
United States of America
9.2

“One of the nicest hotels we've stayed in during our week in Switzerland.”
- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
눉Letting guests cook their own eggs in the skillet in hot oil could expose the company to some risk ... even though I used it (and enjoyed doing it, but I do know my way around a kitchen).
눇We got a free room upgrade - beautiful room and the bed was very comfortable.

Europe Hotel & Spa, Zermatt (Switzerland) Deals

Europe Hotel & Spa

Most Popular Facilities

Guests Love...

Lock in a great price for your upcoming stay

Availability

See availability Area Info – Great location - show map

Closest Landmarks

Most Popular Landmarks

Restaurants & Markets

Natural Beauty

Closest Airports

Restaurant Europe Hotel

5 Reasons to Choose Europe Hotel & Spa

See availability Facilities of Europe Hotel & Spa Great facilities! Review score, 9.4

Outdoors

Pool and Spa

Ski

Pets

Activities

Food & Drink

Internet

Parking

Front Desk Services

Entertainment & Family Services

Cleaning Services

Business Facilities

General

Languages Spoken

See availability Good to Know

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Newest Reviews for Europe Hotel & Spa

Anonymous

Kishen

William

Maha

jyanguas

Ilia

Severin

Simon

Olivier

Greg

Justine

Po

Patrick

Ilia

Shankar

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Area Info – Great location - show map

Facilities of Europe Hotel & Spa Great facilities! Review score, 9.4

Good to Know