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Hotel Europe Hotel & Spa

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Europe Hotel & Spa

Riedstrasse 18, 3920 Zermatt, Switzerland – Excellent location – show map

Excellent location – rated 9.2/10! (score from 496 reviews)

Real guests • Real stays • Real opinions

9.4
Awesome
496 reviews
  • Facilities

    9.5

  • Cleanliness

    9.7

  • Comfort

    9.6

  • Value for money

    8.9

  • Location

    9.2

  • Total

    9.4

  • Free WiFi

    9.8

Very modern and comfortable hotel. The room was very large with perfect facilities and nice decor. Good beer in the minibar. We loved the breakfast and the staff was very kind.

Valentina Switzerland

The view from the room was amazing. The staff was really friendly and understanding - our dog Maya figured out how to open the room door and tracked us down in the restaurant, the staff were very kind to us and her (given that pets are not allowed in the restaurant).

Camila Switzerland

Tasty Room decoration, spacious and functional, quality material (wooden floor) Black nose sheep theme is very cute Cosy and chic atmosphere Stunning Matterhorn view Great spa (bio sauna)

Emma Taiwan

The room was beautiful and nicely designed with lots of storage space. Bathroom was big and functional, with both shower and bathtub. The balcony view was amazing (I had room with the view to Matterhorn). The Spa and the massage I had were both really great. The location is good, as it is not far from anything, but it is in a quiet part of Zermatt.

Ana-marija Switzerland

Staff was warm, friendly, and helpful. The spa was wonderful. Very clean, not too crowded, and well staffed. The complementary breakfast was delicious and diverse. My room was spacious, clean, and comfortable with a great view. Easy check in and check out. Would stay here again.

Ryan United States of America

The staff were friendly and helpful. They can provide pick-up service from the train station. Excellent design of the room and has the great view of the Matterhorn.

Tuck Singapore

Breakfast was excellent. Swimming pool and sauna are perfect way to end your day from hiking sore. I thought the location was far from the main street center when I booked, but in fact it's in a perfect location. Not too busy street, but in close proximity, and near the best spot to view the Matterhorn from the street in town by that little bridge. They also have porter service, to take your suitcases from/to the train station, a true 4 stars hotel.

Shari United States of America

Very helpful staff. Very welcoming. After the 8 hour glacier express trip, the Europe Hotel and spa have the right atmosphere and mindset to provide a comfortable place for weary travellers. Zermatt Is an incredible location and the family Julen and staff went to incredible efforts to make our stay memorable and as smooth as possible. The food is top notch and the spa is great. Couldn’t recommend enough!

Samuel United States of America

All the STAFF members was really excellent and friendly. Property was really cozy and nice location. This is really worth to return and recommended to STAY.

Steven Indonesia

Very clean, updated facility with a very friendly staff. The location of the property was very well situated in the small town of Zermatt.

Bigskyblue Germany

Free WiFi

9.8
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A restaurant or other place to eat at Europe Hotel & Spa
A view of the pool at Europe Hotel & Spa or nearby
The swimming pool at or near Europe Hotel & Spa
+45 photos
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Europe Hotel & Spa

9.4
Awesome
496 reviews
  • 9.8

    Free WiFi

  • Highly rated for:
    Views from the property
  • Highly rated for:
    Room sizes
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    Views from the property
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  • Highly rated for:
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    Very clean bathrooms
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  • Highly rated for:
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    On-site restaurant
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  • Highly rated for:
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  • What guests loved the most:
  • “Very modern and comfortable hotel. The room was very large with perfect facilities and nice decor. Good beer in the minibar. We loved the breakfast and the staff was very kind.”
    Valentina Valentina Switzerland Switzerland
  • “The view from the room was amazing. The staff was really friendly and understanding - our dog Maya figured out how to open the room door and tracked us down in the restaurant, the staff were very...”
    Camila Camila Switzerland Switzerland
  • “Tasty Room decoration, spacious and functional, quality material (wooden floor) Black nose sheep theme is very cute Cosy and chic atmosphere Stunning Matterhorn view Great spa (bio sauna)”
    Emma Emma Taiwan Taiwan
  • “The room was beautiful and nicely designed with lots of storage space. Bathroom was big and functional, with both shower and bathtub.”
    Ana-marija Ana-marija Switzerland Switzerland
  • “Staff was warm, friendly, and helpful. The spa was wonderful. Very clean, not too crowded, and well staffed. The complementary breakfast was delicious and diverse.”
    Ryan Ryan United States of America United States of America
  • “The staff were friendly and helpful. They can provide pick-up service from the train station. Excellent design of the room and has the great view of the Matterhorn.”
    Tuck Tuck Singapore Singapore
  • “Breakfast was excellent. Swimming pool and sauna are perfect way to end your day from hiking sore.”
    Shari Shari United States of America United States of America
  • “Very helpful staff. Very welcoming. After the 8 hour glacier express trip, the Europe Hotel and spa have the right atmosphere and mindset to provide a comfortable place for weary travellers.”
    Samuel Samuel United States of America United States of America
  • “All the STAFF members was really excellent and friendly. Property was really cozy and nice location. This is really worth to return and recommended to STAY.”
    Steven Steven Indonesia Indonesia
  • “Very clean, updated facility with a very friendly staff. The location of the property was very well situated in the small town of Zermatt.”
    Bigskyblue Bigskyblue Germany Germany

Offering a spa area and a restaurant, Europe Hotel & Spa is located within 2,300 feet from the Zermatt Train Station, the Zermatt-Furi Ski Elevator and the Matterhorn Glacier Paradise Station. Free WiFi access is available in all areas of the property.

The rooms are individually furnished and come with a mini-bar, a flat-screen TV, and a bathroom with shower, bathrobes, free toiletries and hairdryer. Most rooms also feature a balcony with views of the Matterhorn Mountain. Some rooms come with an open plan bathroom.

Buffet breakfast is offered every morning and dinner is accompanied by fine wines from the extensive wine card.

Guests can relax in the spa area with 2 saunas, a steam bath, a hot tub and a massage room and relaxation room. Massages are organized on request.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

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Europe Hotel & Spa has been welcoming Booking.com guests since Aug 2, 2006

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Brilliant!

Nearby Ski Lifts:

  • Zermatt-Sunnegga - 1,800 feet
  • Zermatt - Furi Ski Lift - 2,000 feet
  • Matterhorn Express Gondola - 2,000 feet
  • Matterhorn Express 1 - 2,150 feet
  • Eisfluh - 3,700 feet

Most popular amenities

Spa
Pet friendly
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Bar

Good for couples – they rated the facilities 9.5 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

뀐 Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.2

냨 Great Food: Meals here are highly recommended!

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental

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  • 1 sofa bed
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  • 1 queen bed
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Doubleroom Classic Design
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Design Double Room with Matterhorn View
  • 1 queen bed
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  • 2 twin beds
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Suite with Mountain View
  • Bedroom 1: 1 king bed
  • Living room: 1 sofa bed
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Just booked in Zermatt 1 property like Europe Hotel & Spa was just booked in the last 15 minutes on our site

Guest reviews

9.4
Awesome
496 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Valentina Switzerland

    “Very modern and comfortable hotel. The room was very large with perfect facilities and nice decor. Good beer in the minibar. We loved the breakfast and the staff was very kind.”

  • Camila Switzerland

    “The view from the room was amazing. The staff was really friendly and understanding - our dog Maya figured out how to open the room door and tracked us down in the restaurant, the staff were very kind to us and her (given that pets are not allowed in the restaurant). ” Read more

  • Emma Taiwan

    “Tasty Room decoration, spacious and functional, quality material (wooden floor) Black nose sheep theme is very cute Cosy and chic atmosphere Stunning Matterhorn view Great spa (bio sauna)”

  • Ana-marija Switzerland

    “The room was beautiful and nicely designed with lots of storage space. Bathroom was big and functional, with both shower and bathtub. The balcony view was amazing (I had room with the view to Matterhorn). The Spa and the massage I had were both really great. The location is good, as it is not far from anything, but it is in a quiet part of Zermatt.” Read more

  • Ryan United States of America

    “Staff was warm, friendly, and helpful. The spa was wonderful. Very clean, not too crowded, and well staffed. The complementary breakfast was delicious and diverse. My room was spacious, clean, and comfortable with a great view. Easy check in and check out. Would stay here again.” Read more

  • Tuck Singapore

    “The staff were friendly and helpful. They can provide pick-up service from the train station. Excellent design of the room and has the great view of the Matterhorn.”

  • Shari United States of America

    “Breakfast was excellent. Swimming pool and sauna are perfect way to end your day from hiking sore. I thought the location was far from the main street center when I booked, but in fact it's in a perfect location. Not too busy street, but in close proximity, and near the best spot to view the Matterhorn from the street in town by that little bridge. They also have porter service, to take your suitcases from/to the train station, a true 4 stars hotel.” Read more

  • Samuel United States of America

    “Very helpful staff. Very welcoming. After the 8 hour glacier express trip, the Europe Hotel and spa have the right atmosphere and mindset to provide a comfortable place for weary travellers. Zermatt Is an incredible location and the family Julen and staff went to incredible efforts to make our stay memorable and as smooth as possible. The food is top notch and the spa is great. Couldn’t recommend enough!” Read more

  • Steven Indonesia

    “All the STAFF members was really excellent and friendly. Property was really cozy and nice location. This is really worth to return and recommended to STAY.”

  • Bigskyblue Germany

    “Very clean, updated facility with a very friendly staff. The location of the property was very well situated in the small town of Zermatt.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Europe Hotel & Spa

Welcoming Booking.com guests since Aug 2, 2006

We speak your language

The property usually replies within a few hours

Thanks! You'll receive an email as soon as the property answers your question.

  • Are there any restrictions regarding people coming from Luxembourg? What about skiing us this possible in your area?

    Good evening From today on are there no restrictions regarding people coming from Luxembourg. Unfortunately, it could every day change. The slopes are open in Zermatt.


    You found this answer helpful

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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Mountaineers' cemetery
    0.2 miles
  • Matterhorn Museum
    0.2 miles
  • Zermatt-Sunnegga
    0.3 miles
  • Matterhorn Express Gondola
    0.4 miles
  • Zermatt - Matterhorn
    0.4 miles
  • Matterhorn Express 1
    0.4 miles
  • Matterhorn Golf club
    0.4 miles
  • Eisfluh
    0.7 miles
  • Sunnegga-Blauherd
    1 miles
Top attractions
  • Matterhorn
    5.3 miles
  • Klein Matterhorn
    5.6 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.3 miles
  • MonterosaSPA
    12.3 miles
Natural Beauty
  • River Vispa
    0.1 miles
Ski lifts
  • Matterhorn glacier paradise
    0.6 miles
  • Sunnegga paradiese
    0.6 miles
  • Gornergratbahn
    0.7 miles
Public transit
  • Train Zermatt Train Station
    0.5 miles
Closest Airports
  • Milan Malpensa Airport
    53.5 miles
  • Lugano Airport
    55.5 miles
  • Turin Airport
    57.4 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Restaurant Europe Hotel

    Food: European

4 reasons to choose Europe Hotel & Spa

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

Amenities of Europe Hotel & Spa Great facilities! Review score, 9.5

Most popular amenities

Spa
Pet friendly
Free WiFi
Family rooms
Restaurant
Non-smoking rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Ski
  • Ski pass vendor
  • Ski school Additional charge
  • Ski storage
Services & Extras
  • Tickets to shows/attractions Additional charge
Pets
  • Pets are allowed. Charges may apply.

Activities
  • Live sports events (broadcast)
  • Cooking class Off-site Additional charge
  • Themed dinners Additional charge
  • Cycling
  • Hiking
  • Library
  • Game room
  • Skiing
  • Golf course (within 2 miles) Additional charge
Food & Drink
  • Kids' meals
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    No parking available.

Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Lockers
  • Private check-in/out
  • Concierge
  • Baggage storage
  • Ticket service
  • Tour desk
  • Currency exchange
Entertainment & Family Services
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Shoeshine Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Convenience store (on site)
  • Shared lounge/TV area
  • Airport shuttle (additional charge)
  • Shuttle service (free)
  • Designated smoking area
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Gift shop
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Newspapers
  • Room service
Health & Wellness Facilities
  • Locker rooms
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa
  • Sauna
Languages Spoken
  • German
  • English
  • Spanish
  • French
  • Italian
  • Portuguese

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House rules Europe Hotel & Spa takes special requests – add in the next step!

Check-in

3:00 PM - 10:00 PM

Check-out

7:30 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 17 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Extra bed by request
Free
3 - 8 years
Extra bed by request
Free
9 - 16 years
Extra bed by request
CHF 100 per child, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Cards accepted at this hotel

Maestro Mastercard Visa EC-Card American Express Europe Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Europe Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that Zermatt is a car-free village. You can park your car at a parking garage in Tess and take a train or taxi to Zermatt.

Please note that for fire and safety reasons cooking is not allowed in the rooms. The property offers dinner menu in the restaurant on site every evening.

FAQs about Europe Hotel & Spa

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Europe Hotel & Spa on this page.

  • Room options at Europe Hotel & Spa include:

    • Double
    • Family
    • Suite

  • Europe Hotel & Spa has 1 restaurant:

    • Restaurant Europe Hotel

  • Check-in at Europe Hotel & Spa is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Europe Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).

    Breakfast option(s) include:

    • Continental

  • The prices at Europe Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Europe Hotel & Spa offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Skiing
    • Game room
    • Library
    • Golf course (within 2 miles)
    • Facial treatments
    • Beauty services
    • Spa lounge/Relaxation area
    • Spa facilities
    • Cooking class
    • Pedicure
    • Locker rooms
    • Steam room
    • Live sports events (broadcast)
    • Manicure
    • Spa/Wellness packages
    • Body treatments
    • Themed dinners

  • Europe Hotel & Spa is 2,300 feet from the center of Zermatt.

9.4 Awesome 496 reviews 100% real guest experiences
  • Awesome: 9+

    409

  • Good: 7 – 9

    79

  • Okay: 5 – 7

    7

  • Poor: 3 – 5

    1

  • Very Poor: 1 – 3

    0

Categories
  • Staff9.6
  • Facilities9.5
  • Cleanliness9.7
  • Comfort9.6
  • Value for money8.9
  • Location9.2
  • Free WiFi 9.8
High score for Zermatt

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    The Best of Zermatt

    Click here to see more hotels and accommodations near popular landmarks in Zermatt

    • Zermatt - Matterhorn

    Landmarks

    • Matterhorn
    • Klein Matterhorn
    • Allalin Glacier
    • Dufour Peak
    • Gorner Ridge
    • Mountaineers' cemetery

    Museums

    • Matterhorn Museum

    Popular Areas

    • MonterosaSPA
    • Wolli Anfanger Park Sunnegga

    Airports

    • Milan Malpensa Airport (MXP) 53.5 miles
    • Lugano Airport (LUG) 55.5 miles
    • Turin Airport (TRN) 57.4 miles

    Ski Lifts

    • Frachey - Alpe Ciarcerio funicolar
    • Ski Lift Bifig
    • Ski Lift Stafelwald
    • Alpin Express
    • Furggstalden
    • Zum Berg
    • Zermatt-Sunnegga
    • Matterhorn Express Gondola
    • Matterhorn Express 1
    • Eisfluh
    • Sunnegga-Blauherd
    • Patrullarve
    • Findelbahn
    • Furi - Riffelberg

    Train Stations

    • Zermatt Train Station

    Most Popular Cities

    • Leukerbad
    • Saas-Fee
    • Crans-Montana
    • Brig
    • Sion

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    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
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