Hotel Europe Hotel & Spa
Riedstrasse 18, 3920 Zermatt, Switzerland – Excellent location – show map
Excellent location – rated 9.2/10! (score from 374 reviews)
Real guests • Real stays • Real opinions
Staff was warm, friendly, and helpful. The spa was wonderful. Very clean, not too crowded, and well staffed. The complementary breakfast was delicious and diverse. My room was spacious, clean, and comfortable with a great view. Easy check in and check out. Would stay here again.
United States of AmericaThe staff were friendly and helpful. They can provide pick-up service from the train station. Excellent design of the room and has the great view of the Matterhorn.
SingaporeBreakfast was excellent. Swimming pool and sauna are perfect way to end your day from hiking sore. I thought the location was far from the main street center when I booked, but in fact it's in a perfect location. Not too busy street, but in close proximity, and near the best spot to view the Matterhorn from the street in town by that little bridge. They also have porter service, to take your suitcases from/to the train station, a true 4 stars hotel.
United States of AmericaVery helpful staff. Very welcoming. After the 8 hour glacier express trip, the Europe Hotel and spa have the right atmosphere and mindset to provide a comfortable place for weary travellers. Zermatt Is an incredible location and the family Julen and staff went to incredible efforts to make our stay memorable and as smooth as possible. The food is top notch and the spa is great. Couldn’t recommend enough!
United States of AmericaAll the STAFF members was really excellent and friendly. Property was really cozy and nice location. This is really worth to return and recommended to STAY.
IndonesiaVery clean, updated facility with a very friendly staff. The location of the property was very well situated in the small town of Zermatt.
GermanyBeautiful view of Matterhorn from Deluxe Room. Clean, modern, and wonderful staff. Welcome drinks upon arrival and easy ski rentals.
United States of AmericaIt's the little details that count! The Toblerone during turndown service, the heated bathroom floors, the ski room with drying tubes inside the locker, the drying rack inside the bathroom, the freshest breakfast, and most especially the friendliest staff! I will definitely be coming back!
United States of AmericaMountain and Matterhorn Views from dining area and guest room, Amazing breakfast buffet, Staff was sooo helpful and attentive, Cozy bar area, Spa area was new/clean with pool, sauna, steam, dry steam, relaxation lounge area, walking distance to everything, van pickup from train station.
United States of AmericaExcellent cleanliness. Excellent staff. I´d like to say thanks to Andrea Schläpfer. You have attended all demands we did. Thanks to Andrea Fallegger and Marili Laas. You were really nice.
Brazil
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Europe Hotel & Spa This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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Ryan
United States of America
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Tuck
Singapore
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Shari
United States of America
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Samuel
United States of America
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Steven
Indonesia
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Bigskyblue
Germany
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Andrew
United States of America
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Angelica
United States of America
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Julie
United States of America
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Marcelo
Brazil
Offering a spa area and a restaurant, Europe Hotel & Spa is located within 2,300 feet from the Zermatt Train Station, the Zermatt-Furi Ski Elevator and the Matterhorn Glacier Paradise Station. Free WiFi access is available in all areas of the property.
The rooms are individually furnished and come with a mini-bar, a flat-screen TV, and a bathroom with shower, bathrobes, free toiletries and hairdryer. Most rooms also feature a balcony with views of the Matterhorn Mountain. Some rooms come with an open plan bathroom.
Buffet breakfast is offered every morning and dinner is accompanied by fine wines from the extensive wine card.
Guests can relax in the spa area with 2 saunas, a steam bath, a hot tub and a massage room and relaxation room. Massages are organized on request.
This is our guests' favorite part of Zermatt, according to independent reviews.
Couples in particular like the location – they rated it 9.3 for a two-person trip.
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RetryMost popular facilities
Good for couples – they rated the facilities 9.4 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Bookers love...
“friendly staff”
18 related reviews
“great breakfast”
10 related reviews
“great view”
9 related reviews
“boutique style”
Located in the best-rated area in Zermatt, this hotel has an excellent location score of 9.2
Great Food: Meals here are highly recommended!
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
Continental
Great Coffee!
Free WiFi
Guests consistently rate the WiFi as excellent
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| Max adults: 2. Max children: 2 |
Design Family Room
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| Max adults: 2 |
Design Double Room
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| Max adults: 2. Max children: 2 |
Deluxe Family Room
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| Max adults: 2 |
Suite with Mountain View
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| Max adults: 3 |
Superior Double Room
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| Max adults: 2 |
Doubleroom Classic Design
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| Max adults: 2 |
Design Double Room with Matterhorn View
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Closest Landmarks *
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Mountaineers' cemetery0.2 miles
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Matterhorn Museum0.2 miles
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Zermatt-Sunnegga0.3 miles
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Matterhorn Express Gondola0.4 miles
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Zermatt - Matterhorn0.4 miles
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Matterhorn Express 10.4 miles
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Matterhorn Golf club0.4 miles
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Zermatt Train Station0.5 miles
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Eisfluh0.7 miles
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Sunnegga-Blauherd1 miles
Restaurants & Markets *
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Pam le Mini Supermarket0 miles
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Migros Markt Supermarket0.1 miles
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Coop Supermarkt Supermarket0.2 miles
Natural Beauty *
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Vispa River0.1 miles
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Matterhorn glacier paradise Ski lift0.6 miles
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Sunnegga paradiese Ski lift0.6 miles
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Gornergratbahn Ski lift0.7 miles
Closest Airports *
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Malpensa Airport53.5 miles
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Agno Airport55.5 miles
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Turin Airport57.4 miles
Most Popular Landmarks *
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Matterhorn5.3 miles
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Klein Matterhorn5.6 miles
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Frachey - Alpe Ciarcerio funicolar11.3 miles
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MonterosaSPA12.3 miles
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Champoluc - Crest Gondola12.6 miles
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Church of San Martino di Antagnod14.5 miles
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Miniera d’oro Chamousira Brusson18.3 miles
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Castle of Graines19.3 miles
What Travelers Love About This Location
“Beautiful hotel - staff amazing and could not do enough to look after you. Our room was gorgeous with views directly to the Matterhorn. Access to Zermatt at c...”
Australia“Staff were very helpful. Location was great. Quality was very high.”
United Arab Emirates“Very good service, good location. You can contact with the hotel before arrival for free shuttle bus. Breakfast and dinner are delicious. Matterhorn view from t...”
ThailandWhat would you like to know?
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Restaurant Europe Hotel
Food: European
4 reasons to choose Europe Hotel & Spa
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
Facilities of Europe Hotel & Spa Great facilities! Review score, 9.5
Most popular facilities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Ski
- Ski pass vendor
- Ski school Additional charge
- Ski storage
Services & Extras
- Tickets to shows/attractions Additional charge
Pets
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Pets are allowed. Charges may apply.
Activities
- Live sports events (broadcast)
- Cooking class Off-site Additional charge
- Themed dinners Additional charge
- Cycling
- Hiking
- Library
- Bicycle rental (additional charge)
- Game room
- Skiing
- Golf course (within 2 miles) Additional charge
Food & Drink
- Kids' meals
- Special diet meals (on request)
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
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No parking available.
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Health & Wellness Facilities
- Locker rooms
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body treatments
- Pedicure
- Manicure
- Facial treatments
- Beauty services
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa
- Sauna
Front Desk Services
- Lockers
- Private check-in/out
- Concierge
- Baggage storage
- Ticket service
- Tour desk
- Currency exchange
Entertainment & Family Services
- Board games/Puzzles
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press Additional charge
- Shoeshine Additional charge
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
Safety & Security
- Fire extinguishers
- CCTV outside property
- CCTV in common areas
- Smoke alarms
- Security alarm
- Safe
General
- Shuttle service
- Pet bowls
- Pet basket
- Convenience store (on site)
- Shared lounge/TV area
- Airport shuttle (additional charge)
- Shuttle service (free)
- Designated smoking area
- Smoke-free property
- Hypoallergenic room available
- Heating
- Packed lunches
- Soundproof rooms
- Gift shop
- Elevator
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
- Newspapers
- Room service
Languages Spoken
- German
- English
- Spanish
- French
- Italian
- Portuguese
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
Children 17 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
| 0 - 2 years |
Can use a crib or extra bed
when requested
|
FREE |
| 3 - 8 years |
Can use an extra bed
when requested
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FREE |
| 9 - 16 years |
Can use an extra bed
when requested
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CHF 100 per child, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Europe Hotel & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
Please note that for fire and safety reasons cooking is not allowed in the rooms. The property offers dinner menu in the restaurant on site every evening.
FAQs about Europe Hotel & Spa
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Check-in at Europe Hotel & Spa is from 3:00 PM, and check-out is until 12:00 PM.
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Europe Hotel & Spa offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Cycling
- Hiking
- Bicycle rental (additional charge)
- Skiing
- Game room
- Library
- Golf course (within 2 miles)
- Locker rooms
- Themed dinners
- Cooking class
- Live sports events (broadcast)
- Beauty services
- Facial treatments
- Spa/Wellness packages
- Manicure
- Pedicure
- Body treatments
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
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Room options at Europe Hotel & Spa include:
- Double
- Family
- Suite
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Europe Hotel & Spa has 1 restaurants:
- Restaurant Europe Hotel
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The prices at Europe Hotel & Spa may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Guests staying at Europe Hotel & Spa can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).
Breakfast option(s) include:
- Continental
