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Hotel Grand Hotel Zermatterhof

Airport shuttle. Airport shuttle available at an additional charge. You can request this in the next step. Airport shuttle
Grand Hotel Zermatterhof

Bahnhofstrasse 55, 3920 Zermatt, Switzerland – Excellent location – show map

Excellent location – rated 9.9/10! (score from 350 reviews)

Real guests • Real stays • Real opinions

9.3
Awesome
350 reviews
  • Facilities

    9.4

  • Cleanliness

    9.6

  • Comfort

    9.7

  • Value for money

    8.6

  • Location

    9.9

  • Total

    9.3

  • Free WiFi

    8.7

Upon arrival we received an upgrade to a medium suite and that was truly a beautiful room where we enjoyed relaxing after long days hiking! Great recommendations for walks and outings by the hotel manager! Both restaurants we ate dinner at [saycheese and Brasserie Lucy), were fantastic - excellent food and very nice service. The Breakfast buffet was also magnificent.

Ann Switzerland

The breakfast was wonderful, spacious place outside to have drinks or afternoon tea, very good view of Matterhorn from our balcony.

Priscilla Switzerland

Great location, terrasse, pool, spa and rooms. Great transfer from the station.

Christophe Switzerland

Breakfast staff outstanding. Unfortunately the eggs Benedict was cold. Front end staff were terrific. The day was wonderful no clouds in the sky so I had a beverage out front on the patio...perfect

Mark United States of America

This is the Grand Dame of Zermatt. We had a 700 square foot suite with 2 full bathrooms and a view of the church and Matterhorn beyond. Swiss charm and efficiency in every detail! After our long train ride from Chur on the Glacier Express, we were greeted at the hotel with a bottle of champagne, which we consumed on our private balcony as the sun cast its alpenglow over the Matterhorn. Concierge did a superlative job of helping us with hiking trails and restaurant selections. Free continental breakfast in the morning delivered to your room. Lovely staff whose names you will soon learn and appreciate over the course of your stay. You will leave the hotel and Zermatt with fond memories that will be hard to replicate.

James United States of America

The front desk staff were amazing. So friendly and helpful. Can’t say enough about the service. The room was also excellent. We have no complaints

Jill United States of America

The horse-drawn carriage ride from the train station to the hotel was a fantastic part of the stay.

John Switzerland

Beautifully located in the center of Zermatt village.. the staff couldnt have been nicer!!! Lovely rooms and all the restaurants and bars were beautiful too

Gayle United States of America

Everything was excellent for us! Great staff, especially highly professional concierge Katherina and super positive and friendly Yanne from ski room. Definitely recommend this property!

Valerii Ukraine

Staff was beyond friendly, amenities are top notch, the view was unbelievably beautiful. It was like a fairytale.

Courtney United States of America

Excellent location!

9.9
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Grand Hotel Zermatterhof during the winter
A restaurant or other place to eat at Grand Hotel Zermatterhof
The fitness center and/or fitness facilities at Grand Hotel Zermatterhof
A bathroom at Grand Hotel Zermatterhof
A bed or beds in a room at Grand Hotel Zermatterhof
A seating area at Grand Hotel Zermatterhof
A seating area at Grand Hotel Zermatterhof
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Grand Hotel Zermatterhof

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Grand Hotel Zermatterhof

9.3
Awesome
350 reviews
  • 9.9

    Excellent location!

  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Great neighborhood
  • Highly rated for:
    Room sizes
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    Very clean bathrooms
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site restaurant
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great neighborhood
  • What guests loved the most:
  • “Upon arrival we received an upgrade to a medium suite and that was truly a beautiful room where we enjoyed relaxing after long days hiking!”
    Ann Ann Switzerland Switzerland
  • “The breakfast was wonderful, spacious place outside to have drinks or afternoon tea, very good view of Matterhorn from our balcony.”
    Priscilla Priscilla Switzerland Switzerland
  • “Great location, terrasse, pool, spa and rooms. Great transfer from the station.”
    Christophe Christophe Switzerland Switzerland
  • “Breakfast staff outstanding. Unfortunately the eggs Benedict was cold. Front end staff were terrific. The day was wonderful no clouds in the sky so I had a beverage out front on the patio...perfect”
    Mark Mark United States of America United States of America
  • “This is the Grand Dame of Zermatt. We had a 700 square foot suite with 2 full bathrooms and a view of the church and Matterhorn beyond. Swiss charm and efficiency in every detail!”
    James James United States of America United States of America
  • “The front desk staff were amazing. So friendly and helpful. Can’t say enough about the service. The room was also excellent. We have no complaints”
    Jill Jill United States of America United States of America
  • “The horse-drawn carriage ride from the train station to the hotel was a fantastic part of the stay.”
    John John Switzerland Switzerland
  • “Beautifully located in the center of Zermatt village.. the staff couldnt have been nicer!!! Lovely rooms and all the restaurants and bars were beautiful too”
    Gayle Gayle United States of America United States of America
  • “Everything was excellent for us! Great staff, especially highly professional concierge Katherina and super positive and friendly Yanne from ski room. Definitely recommend this property!”
    Valerii Valerii Ukraine Ukraine
  • “Staff was beyond friendly, amenities are top notch, the view was unbelievably beautiful. It was like a fairytale.”
    Courtney Courtney United States of America United States of America

Stay in the heart of Zermatt – Excellent location – show map

One of our top picks in Zermatt. First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt. It features 3 restaurants, free WiFi access, and the Vita Borni spa area with a spacious pool, a sauna area and treatment

Guests are picked up from the train station by the Zermatterhof's either by an electric car or in a blue horse-drawn carriage.

The individually furnished rooms and suites offer panoramic views of the mountains. Most rooms even offer views of the Matterhorn. In addition, all rooms feature a kettle with Ronnefeldt tea, a Nespresso coffee machine, complimentary mineral water and soft drinks from the mini-bar, as well as fresh fruit and wine upon arrival.

The Zermatterhof's restaurants include the Alpine Gourmet Prato Borni, which has been awarded 16 GaultMillau points and 1 Michelin star, serving Valais-style cuisine in a sophisticated atmosphere. The Brasserie Lusi offers fine dishes with a French touch, and at the saycheese! Restaurant, guests can enjoy traditional Swiss cheese dishes such as fondue and raclette. Classic afternoon tea is served daily in the Rudenbar and the Stars Bar features live piano music every day. A smoker's lounge is available and open all day.

The restaurant terrace, the 2 bars and the hotel garden are suitable for receptions. There are 5 modern, air-conditioned rooms for banquets and conferences for between 5 and 250 people.

Grand Hotel Zermatterhof is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”. A ski pass is available at the front desk.

This is our guests' favorite part of Zermatt, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

We speak your language!

Grand Hotel Zermatterhof has been welcoming Booking.com guests since May 22, 2009

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Brilliant!

Nearby Ski Lifts:

  • Zermatt-Sunnegga - 1,600 feet
  • Matterhorn Express Gondola - 2,200 feet
  • Zermatt - Furi Ski Lift - 2,200 feet
  • Matterhorn Express 1 - 2,350 feet
  • Eisfluh - 4,500 feet

Most popular amenities

1 swimming pool
Spa
Pet friendly
Free WiFi
Restaurant
Tea/Coffee Maker in All Rooms
Bar

Good for couples – they rated the facilities 9.5 for two-person stays.

ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.

뀐 Located in the heart of Zermatt, this hotel has an excellent location score of 9.9

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Gluten-free, Buffet

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  • 2 twin beds and 1 sofa bed
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  • 1 full bed
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3 properties in Zermatt like Grand Hotel Zermatterhof were booked in the last 12 hours on our site

Guest reviews

9.3
Awesome
350 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Ann Switzerland

    “Upon arrival we received an upgrade to a medium suite and that was truly a beautiful room where we enjoyed relaxing after long days hiking! Great recommendations for walks and outings by the hotel manager! Both restaurants we ate dinner at [saycheese and Brasserie Lucy), were fantastic - excellent food and very nice service. The Breakfast buffet was also magnificent.” Read more

  • Priscilla Switzerland

    “The breakfast was wonderful, spacious place outside to have drinks or afternoon tea, very good view of Matterhorn from our balcony.”

  • Christophe Switzerland

    “Great location, terrasse, pool, spa and rooms. Great transfer from the station.”

  • Mark United States of America

    “Breakfast staff outstanding. Unfortunately the eggs Benedict was cold. Front end staff were terrific. The day was wonderful no clouds in the sky so I had a beverage out front on the patio...perfect”

  • James United States of America

    “This is the Grand Dame of Zermatt. We had a 700 square foot suite with 2 full bathrooms and a view of the church and Matterhorn beyond. Swiss charm and efficiency in every detail! After our long train ride from Chur on the Glacier Express, we were greeted at the hotel with a bottle of champagne, which we consumed on our private balcony as the sun cast its alpenglow over the Matterhorn. Concierge did a superlative job of helping us with hiking trails and restaurant selections. Free continental breakfast in the morning delivered to your room. Lovely staff whose names you will soon learn and appreciate over the course of your stay. You will leave the hotel and Zermatt with fond memories that will be hard to replicate. ” Read more

  • Jill United States of America

    “The front desk staff were amazing. So friendly and helpful. Can’t say enough about the service. The room was also excellent. We have no complaints ”

  • John Switzerland

    “The horse-drawn carriage ride from the train station to the hotel was a fantastic part of the stay.”

  • Gayle United States of America

    “Beautifully located in the center of Zermatt village.. the staff couldnt have been nicer!!! Lovely rooms and all the restaurants and bars were beautiful too”

  • Valerii Ukraine

    “Everything was excellent for us! Great staff, especially highly professional concierge Katherina and super positive and friendly Yanne from ski room. Definitely recommend this property!”

  • Courtney United States of America

    “Staff was beyond friendly, amenities are top notch, the view was unbelievably beautiful. It was like a fairytale.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Grand Hotel Zermatterhof

Welcoming Booking.com guests since May 22, 2009

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • do the hotel have a heated open air pool in winter season

    no, but we have a nice whirle pool inside.


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Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Mountaineers' cemetery
    0.1 miles
  • Matterhorn Museum
    0.1 miles
  • Matterhorn Golf club
    0.3 miles
  • Zermatt-Sunnegga
    0.3 miles
  • Matterhorn Express Gondola
    0.4 miles
  • Zermatt - Matterhorn
    0.4 miles
  • Matterhorn Express 1
    0.4 miles
  • Eisfluh
    0.9 miles
  • Patrullarve
    1.1 miles
Top attractions
  • Matterhorn
    5.3 miles
  • Klein Matterhorn
    5.7 miles
  • Frachey - Alpe Ciarcerio funicolar
    11.4 miles
Ski lifts
  • Gonergrat Bahn
    0.2 miles
Public transit
  • Train Zermatt Train Station
    0.3 miles
Closest Airports
  • Milan Malpensa Airport
    53.7 miles
  • Lugano Airport
    55.7 miles
  • Turin Airport
    57.5 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
3 Restaurants On Site

    Alpine Gourmet Prato Borni

    Food: Local

    Menu: À la carte

    Saycheese!

    Food: Local

    Menu: À la carte

    Brasserie Lusi

    Food: French, International, European

    Menu: À la carte

5 reasons to choose Grand Hotel Zermatterhof

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Zermatt

Amenities of Grand Hotel Zermatterhof Great facilities! Review score, 9.4

Most popular amenities

1 swimming pool
Spa
Pet friendly
Free WiFi
Restaurant
Tea/Coffee Maker in All Rooms
Bar
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Ski
  • Ski pass vendor
  • Ski school Additional charge
  • Ski storage
Pets
  • Pets are allowed. Charges may apply.

Activities
  • Temporary art galleries
  • Cycling Off-site
  • Hiking
  • Library
  • Bicycle rental (additional charge)
  • Game room
  • Skiing Off-site
  • Golf course (within 2 miles) Additional charge
  • Tennis court Off-site Additional charge
Food & Drink
  • On-site coffee shop
  • Fruit
  • Bottle of water
  • Wine/Champagne Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in all areas and is free of charge.

Parking

    No parking available.

Transportation
  • Airport drop-off Additional charge
  • Airport pickup Additional charge
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Shoeshine
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center Additional charge
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Airport shuttle (additional charge)
  • Shuttle service (free)
  • Designated smoking area
  • Smoke-free property
  • Heating
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Honeymoon suite
  • Non-smoking rooms
  • Newspapers
  • Room service
Indoor swimming pool
  • Free! All pools are free of charge

  • Open all year
  • Pool/Beach towels
  • Beach chairs/Loungers
  • Heated pool
  • Pool with view
Spa
  • Locker rooms
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Beauty services
  • Beach chairs/Loungers
  • Pool/Beach towels
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French

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Awesome!

Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Grand Hotel Zermatterhof takes special requests – add in the next step!

Check-in

3:00 PM - 12:00 AM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib by request
Extra bed by request
Free
3 - 8 years
Extra bed by request
Free
9 - 12 years
Extra bed by request
CHF 140 per child, per night
13+ years
Extra bed by request
CHF 200 per person, per night

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.

All cribs and extra beds are subject to availability.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 4 rooms, different policies and additional supplements may apply.

Cards accepted at this hotel

Maestro Mastercard Visa UnionPay credit card JCB Diners Club American Express Grand Hotel Zermatterhof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Grand Hotel Zermatterhof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

FAQs about Grand Hotel Zermatterhof

  • Check-in at Grand Hotel Zermatterhof is from 3:00 PM, and check-out is until 12:00 PM.

  • Grand Hotel Zermatterhof has 3 restaurants:

    • Alpine Gourmet Prato Borni
    • Brasserie Lusi
    • Saycheese!

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hotel Zermatterhof on this page.

  • Room options at Grand Hotel Zermatterhof include:

    • Double
    • Suite
    • Single

  • The prices at Grand Hotel Zermatterhof may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Grand Hotel Zermatterhof is 1,300 feet from the center of Zermatt.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Grand Hotel Zermatterhof offers the following activities/services (charges may apply):

    • Indoor pool
    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Bicycle rental (additional charge)
    • Skiing
    • Game room
    • Library
    • Tennis court
    • Golf course (within 2 miles)
    • Beauty services
    • Indoor pool (year-round)
    • Steam room
    • Body treatments
    • Fitness
    • Manicure
    • Spa/Wellness packages
    • Body wrap
    • Temporary art galleries
    • Waxing services
    • Spa lounge/Relaxation area
    • Body scrub
    • Locker rooms
    • Pedicure
    • Massage chair
    • Spa facilities

  • Guests staying at Grand Hotel Zermatterhof can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Gluten-free
    • Buffet

  • From the nearest airport, you can get to Grand Hotel Zermatterhof by:

    • Train 3h 30min

9.3 Awesome 350 reviews 100% real guest experiences
  • Awesome: 9+

    283

  • Good: 7 – 9

    60

  • Okay: 5 – 7

    3

  • Poor: 3 – 5

    3

  • Very Poor: 1 – 3

    1

Categories
  • Staff9.5
  • Facilities9.4
  • Cleanliness9.6
  • Comfort9.7
  • Value for money8.6
  • Location 9.9
  • Free WiFi8.7
High score for Zermatt

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    The Best of Zermatt

    Click here to see more hotels and accommodations near popular landmarks in Zermatt

    • Zermatt - Matterhorn

    Landmarks

    • Matterhorn
    • Klein Matterhorn
    • Allalin Glacier
    • Dufour Peak
    • Gorner Ridge
    • Mountaineers' cemetery

    Museums

    • Matterhorn Museum

    Popular Areas

    • Wolli Anfanger Park Sunnegga

    Airports

    • Milan Malpensa Airport (MXP) 53.7 miles
    • Lugano Airport (LUG) 55.7 miles
    • Turin Airport (TRN) 57.5 miles

    Ski Lifts

    • Frachey - Alpe Ciarcerio funicolar
    • Ski Lift Bifig
    • Ski Lift Stafelwald
    • Alpin Express
    • Furggstalden
    • Zum Berg
    • Zermatt-Sunnegga
    • Matterhorn Express Gondola
    • Matterhorn Express 1
    • Eisfluh
    • Patrullarve
    • Sunnegga-Blauherd
    • Findelbahn
    • Furi - Riffelberg
    • Matterhorn Express 2

    Train Stations

    • Zermatt Train Station

    Most Popular Cities

    • Leukerbad
    • Saas-Fee
    • Crans-Montana
    • Brig
    • Sion

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    Verified reviews from real guests.

    We have more than 70 million property reviews, all from real, verified guests.

    How does it work?

    • 1

      It starts with a booking

      It starts with a booking

      The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.

    • 2

      Followed by a trip

      Followed by a trip

      When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.

    • 3

      And finally, a review

      And finally, a review

      After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.

    If you booked through us and want to leave a review, please sign in first.

    Sign in and leave a review
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