First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt. It features 3 restaurants, free WiFi access, and the Vita Borni spa area with a spacious pool, a sauna area and treatment Guests are picked up from the train station by the Zermatterhof's either by an electric car or in a blue horse-drawn carriage. The individually furnished rooms and suites offer panoramic views of the mountains. Most rooms even offer views of the Matterhorn. In addition, all rooms feature a kettle with Ronnefeldt tea, a Nespresso coffee machine, complimentary mineral water and soft drinks from the mini-bar, as well as fresh fruit and wine upon arrival. The Zermatterhof's restaurants include the Alpine Gourmet Prato Borni, which has been awarded 16 GaultMillau points and 1 Michelin star, serving Valais-style cuisine in a sophisticated atmosphere. The Brasserie Lusi offers fine dishes with a French touch, and at the saycheese! Restaurant, guests can enjoy traditional Swiss cheese dishes such as fondue and raclette. Classic afternoon tea is served daily in the Rudenbar and the Stars Bar features live piano music every day. A smoker's lounge is available and open all day. The restaurant terrace, the 2 bars and the hotel garden are suitable for receptions. There are 5 modern, air-conditioned rooms for banquets and conferences for between 5 and 250 people. Grand Hotel Zermatterhof is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”. A ski pass is available at the front desk.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Zermatt, this hotel has an excellent location score of 9.6

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, Vegetarian, Vegan, American, Buffet


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
2 twin beds
and
1 sofa bed
Bedroom :
2 twin beds
Living room:
1 sofa bed
1 twin bed
2 twin beds
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.
Something went wrong – please try again later.

Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.3
Comfort
9.4
Value for money
8.1
Location
9.6
Free Wifi
9.2
Select topics to read reviews:

Guests who stayed here loved

  • Laura
    United States of America United States of America
    Beautiful hotel - I especially liked the dining room and the breakfast pianist! Excellent breakfast with many vegan options! The staff was all extremely attentive and helpful. The concierge helped me figure out which cable cars, etc to take as I...
  • Erick
    Switzerland Switzerland
    Excellent location Very friendly staff Very clean
  • Rainier
    United Arab Emirates United Arab Emirates
    Breakfast, staff and unbeatable location and view of the Matterhorn. Worth every penny. Don't even hesitate.

Hotel area info

Restaurants
3 Restaurants On Site

  • Alpine Gourmet Prato Borni
    • Cuisine
      Local
    • Ambience
      Traditional • Modern • Romantic
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Saycheese!
    • Cuisine
      Local
    • Ambience
      Traditional
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Brasserie Lusi
    • Cuisine
      French • International • European
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Grand Hotel Zermatterhof
Great facilities! Review score, 9

Most popular amenities
  • Indoor swimming pool
  • Spa
  • Free Wifi
  • 3 restaurants
  • Fitness center
  • Non-smoking rooms
  • Skiing
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Bathtub
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
View
  • City view
  • Mountain view
  • Garden view
  • View
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Electric kettle
  • Refrigerator
Room Amenities
  • Socket near the bed
Ski
  • Ski pass vendor
  • Ski school
    Additional charge
  • Ski storage
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
  • Temporary art galleries
  • Cycling
    Off-site
  • Hiking
  • Game room
  • Skiing
    Off-site
  • Hot tub
  • Golf course (within 2 miles)
    Additional charge
  • Tennis court
    Additional chargeOff-site
Living Area
  • Sitting area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
  • Wine/Champagne
    Additional charge
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Concierge
  • ATM on site
  • Baggage storage
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Indoor play area
  • Board games/Puzzles
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
    Additional charge
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • Smoke alarms
  • Security alarm
  • Key card access
  • Safe
General
  • Shuttle service
  • Pet bowls
  • Pet basket
  • Carbon monoxide detector
  • Designated smoking area
  • Smoke-free property
  • Wake-up service
  • Heating
  • Soundproof
  • Packed lunches
  • Soundproof rooms
  • Elevator
  • Suit press
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Wake-up service/Alarm clock
  • Room service
Indoor swimming pool
Free!
  • Open all year
  • Pool with view
  • Heated pool
  • Pool/Beach towels
  • Beach chairs/Loungers
Spa
  • Locker rooms
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Steam room
  • Spa facilities
  • Body wrap
  • Body scrub
  • Body treatments
  • Pedicure
  • Manicure
  • Waxing services
  • Beauty services
  • Beach chairs/Loungers
  • Turkish/Steam Bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
  • Fitness center
  • Sauna
Languages Spoken
  • German
  • English
  • French

House rules
Grand Hotel Zermatterhof takes special requests – add in the next step!

Check-in
From 3:00 PM to 12:00 AM
Check-out
Until 12:00 PM
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 6 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free

The number of cribs allowed depends on the option you choose. Check your selected option for more info.

There are no extra beds available at this property.

All cribs are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 10 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBMaestroUnionPay credit cardCash

The fine print
Must-know information for guests at this property

Please note that Zermatt is a car-free village. Guests can park their car in Täsch (garage parking) and continue to Zermatt by train or taxi.

FAQs about Grand Hotel Zermatterhof

  • Guests staying at Grand Hotel Zermatterhof can enjoy a highly-rated breakfast during their stay (guest review score: 9.4).

    Breakfast option(s) include:

    • Continental
    • Vegetarian
    • Vegan
    • American
    • Buffet

  • The prices at Grand Hotel Zermatterhof may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Grand Hotel Zermatterhof is from 3:00 PM, and check-out is until 12:00 PM.

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hotel Zermatterhof on this page.

  • Grand Hotel Zermatterhof has 3 restaurants:

    • Saycheese!
    • Brasserie Lusi
    • Alpine Gourmet Prato Borni

  • Grand Hotel Zermatterhof is 650 feet from the center of Zermatt. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at Grand Hotel Zermatterhof include:

    • Double
    • Suite
    • Single

  • Grand Hotel Zermatterhof offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Turkish/Steam Bath
    • Cycling
    • Hiking
    • Skiing
    • Game room
    • Tennis court
    • Golf course (within 2 miles)
    • Beauty services
    • Swimming pool
    • Steam room
    • Locker rooms
    • Body treatments
    • Bicycle rental
    • Fitness
    • Temporary art galleries
    • Manicure
    • Spa/Wellness packages
    • Body wrap
    • Spa lounge/Relaxation area
    • Waxing services
    • Massage chair
    • Body scrub
    • Pedicure
    • Spa facilities