Hotel Grand Hotel Zermatterhof
Bahnhofstrasse 55, 3920 Zermatt, Switzerland – Excellent location – show map
Excellent location – rated 9.9/10! (score from 304 reviews)
Real guests • Real stays • Real opinions
The breakfast was wonderful, spacious place outside to have drinks or afternoon tea, very good view of Matterhorn from our balcony.
SwitzerlandGreat location, terrasse, pool, spa and rooms. Great transfer from the station.
SwitzerlandBreakfast staff outstanding. Unfortunately the eggs Benedict was cold. Front end staff were terrific. The day was wonderful no clouds in the sky so I had a beverage out front on the patio...perfect
United States of AmericaThis is the Grand Dame of Zermatt. We had a 700 square foot suite with 2 full bathrooms and a view of the church and Matterhorn beyond. Swiss charm and efficiency in every detail! After our long train ride from Chur on the Glacier Express, we were greeted at the hotel with a bottle of champagne, which we consumed on our private balcony as the sun cast its alpenglow over the Matterhorn. Concierge did a superlative job of helping us with hiking trails and restaurant selections. Free continental breakfast in the morning delivered to your room. Lovely staff whose names you will soon learn and appreciate over the course of your stay. You will leave the hotel and Zermatt with fond memories that will be hard to replicate.
United States of AmericaThe front desk staff were amazing. So friendly and helpful. Can’t say enough about the service. The room was also excellent. We have no complaints
United States of AmericaThe horse-drawn carriage ride from the train station to the hotel was a fantastic part of the stay.
SwitzerlandBeautifully located in the center of Zermatt village.. the staff couldnt have been nicer!!! Lovely rooms and all the restaurants and bars were beautiful too
United States of AmericaEverything was excellent for us! Great staff, especially highly professional concierge Katherina and super positive and friendly Yanne from ski room. Definitely recommend this property!
UkraineStaff was beyond friendly, amenities are top notch, the view was unbelievably beautiful. It was like a fairytale.
United States of AmericaStaff was great. They welcomed us with free drinks of our choice and pastries!. Transportation from hotel to the town exit was by the hotel. They gave us free upgrade from double room to a suite!. The location is at the center of the village. The hotel is strongly recommended.
Saudi Arabia
Grand Hotel Zermatterhof
- What guests loved the most:
-
Priscilla
Switzerland
-
Christophe
Switzerland
-
Mark
United States of America
-
James
United States of America
-
Jill
United States of America
-
John
Switzerland
-
Gayle
United States of America
-
Valerii
Ukraine
-
Courtney
United States of America
-
Mohammed
Saudi Arabia
Extra health & safety measures
Stay in the heart of Zermatt – Excellent location – show map
One of our top picks in Zermatt.First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt. It features 3 restaurants, free WiFi access, and the Vita Borni spa area with a spacious pool, a sauna area and treatment
Guests are picked up from the train station by the Zermatterhof's either by an electric car or in a blue horse-drawn carriage.
The individually furnished rooms and suites offer panoramic views of the mountains. Most rooms even offer views of the Matterhorn. In addition, all rooms feature a kettle with Ronnefeldt tea, a Nespresso coffee machine, complimentary mineral water and soft drinks from the mini-bar, as well as fresh fruit and wine upon arrival.
The Zermatterhof's restaurants include the Alpine Gourmet Prato Borni, which has been awarded 16 GaultMillau points and 1 Michelin star, serving Valais-style cuisine in a sophisticated atmosphere. The Brasserie Lusi offers fine dishes with a French touch, and at the saycheese! Restaurant, guests can enjoy traditional Swiss cheese dishes such as fondue and raclette. Classic afternoon tea is served daily in the Rudenbar and the Stars Bar features live piano music every day. A smoker's lounge is available and open all day.
The restaurant terrace, the 2 bars and the hotel garden are suitable for receptions. There are 5 modern, air-conditioned rooms for banquets and conferences for between 5 and 250 people.
Grand Hotel Zermatterhof is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”. A ski pass is available at the front desk.
This is our guests' favorite part of Zermatt, according to independent reviews.
Couples in particular like the location – they rated it 9.9 for a two-person trip.
We speak your language!
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMost popular amenities
Good for couples – they rated the facilities 9.5 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
| Sleeps | Room Type | |||
|---|---|---|---|---|
| Max adults: 2 |
Double Room Classic
|
|||
|
|
||||
| Max adults: 3. Max children: 2 |
Double Room Deluxe
|
|||
|
|
||||
| Max adults: 3. Max children: 2 |
Junior Suite
|
|||
|
|
||||
| Max adults: 1 |
Small Single Room
|
|||
|
|
||||
| Max adults: 2 |
Suite
|
|||
|
|
||||
| Max adults: 4. Max children: 2 |
Suite Deluxe with Balcony
|
|||
|
|
||||
| Max adults: 3. Max children: 2 |
Double Room Deluxe with Matterhorn View
|
|||
|
|
||||
| Max adults: 2 |
Suite with Matterhorn View
|
|||
|
|
||||
| Max adults: 4. Max children: 2 |
King Suite with Balcony
|
|||
|
|
||||
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Grand Hotel Zermatterhof
Welcoming Booking.com guests since May 22, 2009
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
-
Mountaineers' cemetery0.1 miles
-
Matterhorn Museum0.1 miles
-
Matterhorn Golf club0.3 miles
-
Zermatt-Sunnegga0.3 miles
-
Matterhorn Express Gondola0.4 miles
-
Zermatt - Matterhorn0.4 miles
-
Matterhorn Express 10.4 miles
-
Eisfluh0.9 miles
-
Patrullarve1.1 miles
-
Supermarket Coop0.2 miles
-
Matterhorn5.3 miles
-
Klein Matterhorn5.7 miles
-
Frachey - Alpe Ciarcerio funicolar11.4 miles
-
Gonergrat Bahn0.2 miles
-
Train Zermatt Train Station0.3 miles
-
Milan Malpensa Airport53.7 miles
-
Lugano Airport55.7 miles
-
Turin Airport57.5 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryAlpine Gourmet Prato Borni
Food: Local
Saycheese!
Food: Local
Brasserie Lusi
Food: French, International, European
5 reasons to choose Grand Hotel Zermatterhof
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Zermatt
Amenities of Grand Hotel Zermatterhof Great facilities! Review score, 9.4
Most popular amenities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Ski
- Ski pass vendor
- Ski school Additional charge
- Ski storage
Pets
-
Pets are allowed. Charges may apply.
Activities
- Temporary art galleries
- Cycling Off-site
- Hiking
- Library
- Bicycle rental (additional charge)
- Game room
- Skiing Off-site
- Golf course (within 2 miles) Additional charge
- Tennis court Off-site Additional charge
Food & Drink
- On-site coffee shop
- Fruit
- Bottle of water
- Wine/Champagne Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
-
Free! WiFi is available in all areas and is free of charge.
Parking
-
No parking available.
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Indoor play area
- Board games/Puzzles
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & security
- Fire extinguishers
- CCTV outside property
- Smoke alarms
- Security alarm
- Safe
General
- Shuttle service
- Pet bowls
- Pet basket
- Airport shuttle (additional charge)
- Shuttle service (free)
- Designated smoking area
- Smoke-free property
- Heating
- Packed lunches
- Soundproof rooms
- Elevator
- Honeymoon suite
- Non-smoking rooms
- Newspapers
- Room service
Indoor swimming pool
-
Free! All pools are free of charge
- Open all year
- Pool/Beach towels
- Beach chairs/Loungers
- Heated pool
- Pool with view
Spa
- Locker rooms
- Fitness
- Massage chair
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Beauty services
- Beach chairs/Loungers
- Pool/Beach towels
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa
- Fitness center
- Sauna
Safety features
- Access to healthcare professionals
- First aid kits available
- Hand sanitizer in guest accommodation and common areas
- Shared stationery (e.g. printed menus, magazines, pens, paper) removed
- Staff follow all safety protocols as directed by local authorities
Physical distancing
- Screens or physical barriers between staff and guests in appropriate areas
- Mobile app for room service
- Physical distancing rules followed
- Cashless payment available
Cleanliness & disinfection
- Guests have the option to cancel any cleaning services for their accommodation during their stay
- Property cleaned by professional cleaning companies
- Guest accommodation disinfected between stays
- Linens, towels, and laundry washed in accordance with local authority guidelines
- Use of cleaning chemicals that are effective against coronavirus
Food & drink safety
- Delivered food covered securely
- All plates, cutlery, glasses, and other tableware sanitized
- Food can be delivered to guest accommodation
- Physical distancing in dining areas
Languages Spoken
- German
- English
- French
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
Retry
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
|
Crib by request
Extra bed by request
|
Free |
|
Extra bed by request
|
Free |
|
Extra bed by request
|
CHF 140 per child, per night |
|
Extra bed by request
|
CHF 200 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Grand Hotel Zermatterhof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
FAQs about Grand Hotel Zermatterhof
-
Check-in at Grand Hotel Zermatterhof is from 2:00 PM, and check-out is until 12:00 PM.
-
Room options at Grand Hotel Zermatterhof include:
- Double
- Suite
- Single
-
Grand Hotel Zermatterhof offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Cycling
- Hiking
- Bicycle rental (additional charge)
- Skiing
- Game room
- Library
- Tennis court
- Golf course (within 2 miles)
- Beauty services
- Indoor pool (year-round)
- Steam room
- Body treatments
- Fitness
- Manicure
- Spa/Wellness packages
- Body wrap
- Temporary art galleries
- Waxing services
- Spa lounge/Relaxation area
- Body scrub
- Locker rooms
- Pedicure
- Massage chair
- Spa facilities
-
Grand Hotel Zermatterhof has 3 restaurants:
- Alpine Gourmet Prato Borni
- Saycheese!
- Brasserie Lusi
-
The prices at Grand Hotel Zermatterhof may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
From the nearest airport, you can get to Grand Hotel Zermatterhof by:
- Train 3h 30min
-
Yes, this hotel has a pool. See details about the pool and other facilities on this page.
-
Guests staying at Grand Hotel Zermatterhof can enjoy a highly-rated breakfast during their stay (guest review score: 9.6).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- Buffet
