Grand Hotel Zermatterhof
Bahnhofstrasse 55, 3920 Zermatt, Switzerland – Excellent location – show map
Excellent location – rated 9.7/10! (score from 281 reviews)
Real guests • Real stays • Real opinions
Beautiful, restaurant staff and housekeeping excellent! Spectacular breakfast.
United States of AmericaI loved the pre check in arrangements and the staff members were very friendly and helpful. the room was exceptionally clean.. the breakfast was delicious and fresh.
United Arab EmiratesThe way the staff took care of me, the location and the size of the room
Australiathis place is very expensive but the accommodations are up to expectations. the building has some age to it so not all the furniture is in perfect shape, but the overall atmosphere of the room is amazing. you can get great views from this hotel as well!
United States of AmericaWe received two really good rooms on highest floor, whereof one was a suite. Great! Helpful staff managed to book restaurants for us. Breakfast really great, except for the dishes from meny
SwedenBreakfast was excellent/ Great variety of all kinds of foods. Breakfast Room was beautiful Our room was super comfortable. Great spacious bathroom and 2 big closets. One was a walk-in closet. Location was perfect, right next to the main pedestrian street Facilities were wonderful The Star Bar with Giovanni at the piano was great way to end the day The restaurants were great Prato Borni - 1* Michelin was the best!! Say Cheese with fondue and raclette was delicious and fun Lusi was super nice and
United States of Americacentrally located, considered high end, amenities and food were great. Evening music and piano player (Italian gentleman, which we forgot to ask his name) was really really great.
United States of AmericaRoom, staff, facilities, restaurants all A+++, best in class!
United States of AmericaUpon arrival we received an upgrade to a medium suite and that was truly a beautiful room where we enjoyed relaxing after long days hiking! Great recommendations for walks and outings by the hotel manager! Both restaurants we ate dinner at [saycheese and Brasserie Lucy), were fantastic - excellent food and very nice service. The Breakfast buffet was also magnificent.
SwitzerlandThe breakfast was wonderful, spacious place outside to have drinks or afternoon tea, very good view of Matterhorn from our balcony.
Switzerland
- What guests loved the most:
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Beth
United States of America
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Sultan
United Arab Emirates
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Faryal
Australia
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Gabriel
United States of America
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Niklas
Sweden
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Raul
United States of America
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Artin
United States of America
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Bill
United States of America
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Ann
Switzerland
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Priscilla
Switzerland
Categories:
Stay in the heart of Zermatt
First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt. It features 3 restaurants, free WiFi access, and the Vita Borni spa area with a spacious pool, a sauna area and treatment
Guests are picked up from the train station by the Zermatterhof's either by an electric car or in a blue horse-drawn carriage.
The individually furnished rooms and suites offer panoramic views of the mountains. Most rooms even offer views of the Matterhorn. In addition, all rooms feature a kettle with Ronnefeldt tea, a Nespresso coffee machine, complimentary mineral water and soft drinks from the mini-bar, as well as fresh fruit and wine upon arrival.
The Zermatterhof's restaurants include the Alpine Gourmet Prato Borni, which has been awarded 16 GaultMillau points and 1 Michelin star, serving Valais-style cuisine in a sophisticated atmosphere. The Brasserie Lusi offers fine dishes with a French touch, and at the saycheese! Restaurant, guests can enjoy traditional Swiss cheese dishes such as fondue and raclette. Classic afternoon tea is served daily in the Rudenbar and the Stars Bar features live piano music every day. A smoker's lounge is available and open all day.
The restaurant terrace, the 2 bars and the hotel garden are suitable for receptions. There are 5 modern, air-conditioned rooms for banquets and conferences for between 5 and 250 people.
Grand Hotel Zermatterhof is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”. A ski pass is available at the front desk.
This is our guests' favorite part of Zermatt, according to independent reviews.
Couples in particular like the location – they rated it 9.7 for a two-person trip.
- Zermatt-Sunnegga - 1,600 feet
- Matterhorn Express Gondola - 2,200 feet
- Zermatt - Furi Ski Lift - 2,200 feet
- Matterhorn Express 1 - 2,350 feet
- Eisfluh - 4,500 feet
See what guests loved the most:
Beth
United States of America“Beautiful, restaurant staff and housekeeping excellent! Spectacular breakfast.”
Sultan
United Arab Emirates“I loved the pre check in arrangements and the staff members were very friendly and helpful. the room was exceptionally clean.. the breakfast was delicious and fresh.”
Faryal
Australia“The way the staff took care of me, the location and the size of the room”
GabrielUnited States of America“this place is very expensive but the accommodations are up to expectations. the building has some age to it so not all the furniture is in perfect shape, but the overall atmosphere of the room is amazing. you can get great views from this hotel as...”- NNiklas
Sweden“We received two really good rooms on highest floor, whereof one was a suite. Great! Helpful staff managed to book restaurants for us. Breakfast really great, except for the dishes from meny” 
RaulUnited States of America“Breakfast was excellent/ Great variety of all kinds of foods. Breakfast Room was beautiful Our room was super comfortable. Great spacious bathroom and 2 big closets. One was a walk-in closet. Location was perfect, right next to the main...”
ArtinUnited States of America“centrally located, considered high end, amenities and food were great. Evening music and piano player (Italian gentleman, which we forgot to ask his name) was really really great.”
BillUnited States of America“Room, staff, facilities, restaurants all A+++, best in class!”- Ann
Switzerland“Upon arrival we received an upgrade to a medium suite and that was truly a beautiful room where we enjoyed relaxing after long days hiking! Great recommendations for walks and outings by the hotel manager! Both restaurants we ate dinner at...” 
PriscillaSwitzerland“The breakfast was wonderful, spacious place outside to have drinks or afternoon tea, very good view of Matterhorn from our balcony.”
- do the hotel have a heated open air pool in winter seasonno, but we have a nice whirle pool inside.Answered on 27 December 2020
- Do the rooms have air conditioning?Good day, unfortunately not. Most of the hotels in zermatt do not have AC as it is quiet cold during the night. Kind regardsAnswered on 8 August 2021
- Hi. What room can accommodate 2 adults, 2 kids (5&7 yrs)?Hello, we recommend connecting rooms in this case. Please contact our reservations team for further information, thank you.Answered on 21 June 2022
- Where I have to park my car? In which Garage? Also do you have free shuttle service from The parking to the Hotel? and how much the parking coast?You can park your car in Täsch. At the station in Täsch is the big parking Matterhorn Terminal. You can also park your car with the private garages in..Answered on 15 July 2021
- Do you have a ski school?There are several ski schools in Zermatt, our concierge can gladly assist you to book.Answered on 17 March 2023
- Still looking?
Alpine Gourmet Prato Borni
Food: Local
Saycheese!
Food: Local
Brasserie Lusi
Food: French, International, European
- Toilet paper
- Towels
- Bathtub or shower
- Slippers
- Private Bathroom
- Toilet
- Free toiletries
- Bathrobe
- Hairdryer
- Bathtub
- Shower
- Linens
- Wardrobe or closet
- Alarm clock
- City view
- Mountain view
- Garden view
- View
- Outdoor furniture
- Sun deck
- Terrace
- Garden
- Coffee machine
- Electric kettle
- Refrigerator
- Socket near the bed
- Ski pass vendor
- Ski schoolAdditional charge
- Ski storage
- Bicycle rentalAdditional charge
- Temporary art galleries
- CyclingOff-site
- Hiking
- Game room
- SkiingOff-site
- Hot tub
- Golf course (within 2 miles)Additional charge
- Tennis courtAdditional chargeOff-site
- Sitting area
- Desk
- Flat-screen TV
- Cable channels
- Satellite channels
- Radio
- Telephone
- TV
- Coffee house on site
- Fruit
- Wine/ChampagneAdditional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Minibar
- Restaurant
- Tea/Coffee maker
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
- Indoor play area
- Board games/Puzzles
- Babysitting/Child servicesAdditional charge
- Daily housekeeping
- Suit press
- Ironing serviceAdditional charge
- Dry cleaningAdditional charge
- LaundryAdditional charge
- Fax/PhotocopyingAdditional charge
- Business centerAdditional charge
- Meeting/Banquet facilitiesAdditional charge
- Fire extinguishers
- CCTV outside property
- Smoke alarms
- Security alarm
- Key card access
- Safe
- Shuttle service
- Pet bowls
- Pet basket
- Carbon monoxide detector
- Designated smoking area
- Smoke-free property
- Wake-up service
- Heating
- Soundproof
- Packed lunches
- Soundproof rooms
- Elevator
- Suit press
- Airport shuttleAdditional charge
- Non-smoking rooms
- Wake-up service/Alarm clock
- Room service
- Open all year
- Pool with view
- Heated pool
- Pool/Beach towels
- Beach chairs/Loungers
- Locker rooms
- Fitness
- Massage chair
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Beauty services
- Beach chairs/Loungers
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- MassageAdditional charge
- Spa
- Fitness center
- Sauna
- German
- English
- French
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 6 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
The number of cribs allowed depends on the option you choose. Check your selected option for more info.
There are no extra beds available at this property.
All cribs are subject to availability.
No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Grand Hotel Zermatterhof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
FAQs about Grand Hotel Zermatterhof
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Yes, there's a hot tub. You can find out more about this and the other facilities at Grand Hotel Zermatterhof on this page.
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Grand Hotel Zermatterhof offers the following activities/services (charges may apply):
- Spa
- Fitness center
- Hot tub/Jacuzzi
- Sauna
- Massage
- Turkish/Steam Bath
- Cycling
- Hiking
- Bicycle rental (additional charge)
- Skiing
- Game room
- Tennis court
- Golf course (within 2 miles)
- Spa facilities
- Swimming pool
- Pedicure
- Locker rooms
- Massage chair
- Bicycle rental
- Waxing services
- Temporary art galleries
- Spa lounge/Relaxation area
- Body scrub
- Fitness
- Beauty services
- Steam room
- Body treatments
- Spa/Wellness packages
- Manicure
- Body wrap
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Grand Hotel Zermatterhof has 3 restaurants:
- Brasserie Lusi
- Alpine Gourmet Prato Borni
- Saycheese!
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The prices at Grand Hotel Zermatterhof may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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Check-in at Grand Hotel Zermatterhof is from 3:00 PM, and check-out is until 12:00 PM.
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Grand Hotel Zermatterhof is 650 feet from the center of Zermatt.
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Guests staying at Grand Hotel Zermatterhof can enjoy a highly-rated breakfast during their stay (guest review score: 9.5).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- Buffet
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Room options at Grand Hotel Zermatterhof include:
- Double
- Suite
- Single
