Hotel Grand Hotel Zermatterhof
Bahnhofstrasse 55, 3920 Zermatt, Switzerland – Excellent location – show map
Excellent location – rated 9.9/10! (score from 244 reviews)
Real guests • Real stays • Real opinions
This is the Grand Dame of Zermatt. We had a 700 square foot suite with 2 full bathrooms and a view of the church and Matterhorn beyond. Swiss charm and efficiency in every detail! After our long train ride from Chur on the Glacier Express, we were greeted at the hotel with a bottle of champagne, which we consumed on our private balcony as the sun cast its alpenglow over the Matterhorn. Concierge did a superlative job of helping us with hiking trails and restaurant selections. Free continental breakfast in the morning delivered to your room. Lovely staff whose names you will soon learn and appreciate over the course of your stay. You will leave the hotel and Zermatt with fond memories that will be hard to replicate.
United States of AmericaThe front desk staff were amazing. So friendly and helpful. Can’t say enough about the service. The room was also excellent. We have no complaints
United States of AmericaThe horse-drawn carriage ride from the train station to the hotel was a fantastic part of the stay.
SwitzerlandBeautifully located in the center of Zermatt village.. the staff couldnt have been nicer!!! Lovely rooms and all the restaurants and bars were beautiful too
United States of AmericaEverything was excellent for us! Great staff, especially highly professional concierge Katherina and super positive and friendly Yanne from ski room. Definitely recommend this property!
UkraineStaff was beyond friendly, amenities are top notch, the view was unbelievably beautiful. It was like a fairytale.
United States of AmericaStaff was great. They welcomed us with free drinks of our choice and pastries!. Transportation from hotel to the town exit was by the hotel. They gave us free upgrade from double room to a suite!. The location is at the center of the village. The hotel is strongly recommended.
Saudi ArabiaTo end hotel in Zermatt with first class amenities. Very modern rooms.
United States of AmericaBest location, Clean with nice view in the balcony
QatarThe place is just wonderful. Perfect location with a view to the matterhorn, middle of town with all restaurants and shops. We got a free upgrade as well, the rooms are big the bathrooms have more than enough space. The staff are extremely friendly, and the breakfast was extremely good with an glass roof, wonderful!
United Arab Emirates
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Grand Hotel Zermatterhof This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
- What guests loved the most:
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James
United States of America
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Jill
United States of America
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John
Switzerland
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Gayle
United States of America
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Valerii
Ukraine
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Courtney
United States of America
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Mohammed
Saudi Arabia
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Nelson
United States of America
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Khalid
Qatar
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Abdulla
United Arab Emirates
Stay in the heart of Zermatt – Excellent location – show map
One of our top picks in Zermatt.First opened in 1879, Grand Hotel Zermatterhof is a traditional luxury establishment in a central but peaceful location in Zermatt. It features 3 restaurants, free WiFi access, and the Vita Borni spa area with a spacious pool, a sauna area and treatment
Guests are picked up from the train station by the Zermatterhof's either by an electric car or in a blue horse-drawn carriage.
The individually furnished rooms and suites offer panoramic views of the mountains. Most rooms even offer views of the Matterhorn. In addition, all rooms feature a kettle with Ronnefeldt tea, a Nespresso coffee machine, complimentary mineral water and soft drinks from the mini-bar, as well as fresh fruit and wine upon arrival.
The Zermatterhof's restaurants include the Alpine Gourmet Prato Borni, which has been awarded 16 GaultMillau points and 1 Michelin star, serving Valais-style cuisine in a sophisticated atmosphere. The Brasserie Lusi offers fine dishes with a French touch, and at the saycheese! Restaurant, guests can enjoy traditional Swiss cheese dishes such as fondue and raclette. Classic afternoon tea is served daily in the Rudenbar and the Stars Bar features live piano music every day. A smoker's lounge is available and open all day.
The restaurant terrace, the 2 bars and the hotel garden are suitable for receptions. There are 5 modern, air-conditioned rooms for banquets and conferences for between 5 and 250 people.
Grand Hotel Zermatterhof is a member of the “Preferred Hotels & Resorts” and “Swiss Deluxe Hotels”. A ski pass is available at the front desk.
This is our guests' favorite part of Zermatt, according to independent reviews.
Couples in particular like the location – they rated it 9.8 for a two-person trip.
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RetryMost popular facilities
Good for couples – they rated the facilities 9.6 for two-person stays.
ATM & Currency Exchange: Need cash? There's an ATM and a currency exchange service at this property.
Bookers love...
“friendly staff”
11 related reviews
“perfect location”
6 related reviews
“great service”
5 related reviews
Located in the heart of Zermatt, this hotel has an excellent location score of 9.9
Want a great night's sleep? This hotel was highly-rated for its very comfy beds.
Breakfast Info
Continental, Vegetarian, Gluten-free, Buffet
Very Good Coffee!
Free WiFi
Guests consistently rate the WiFi as excellent
| Sleeps | Room Type | |||
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| Max adults: 2 |
Double Room Classic
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| Max adults: 3 |
Double Room Deluxe
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| Max adults: 3 |
Junior Suite
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| Max adults: 1 |
Small Single Room
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| Max adults: 2 |
Suite
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| Max adults: 4 |
Suite Deluxe with Balcony
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| Max adults: 3 |
Double Room Deluxe with Matterhorn View
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| Max adults: 2 |
Suite with Matterhorn View
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| Max adults: 4 |
King Suite with Balcony
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What's nearby *
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Mountaineers' cemetery0.1 miles
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Matterhorn Museum0.1 miles
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Matterhorn Golf club0.3 miles
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Zermatt-Sunnegga0.3 miles
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Zermatt Train Station0.3 miles
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Matterhorn Express Gondola0.4 miles
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Zermatt - Matterhorn0.4 miles
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Matterhorn Express 10.4 miles
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Eisfluh0.8 miles
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Patrullarve1.1 miles
Restaurants & Markets *
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Coop Supermarket0.2 miles
Natural Beauty *
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Gonergrat Bahn Ski lift0.2 miles
Closest Airports *
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Milan Malpensa Airport53.7 miles
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Lugano Airport55.7 miles
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Turin Airport57.5 miles
Most Popular Landmarks *
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Matterhorn5.3 miles
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Klein Matterhorn5.7 miles
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Frachey - Alpe Ciarcerio funicolar11.5 miles
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MonterosaSPA12.5 miles
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Champoluc - Crest Gondola12.7 miles
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Church of San Martino di Antagnod14.6 miles
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Miniera d’oro Chamousira Brusson18.4 miles
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Castle of Graines19.5 miles
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RetryAlpine Gourmet Prato Borni
Food: Local
Saycheese!
Food: Local
Brasserie Lusi
Food: French, International, European
Facilities of Grand Hotel Zermatterhof Great facilities! Review score, 9.4
Most popular facilities
Outdoors
- Outdoor furniture
- Sun deck
- Terrace
- Garden
Ski
- Ski pass vendor
- Ski school Additional charge
- Ski storage
Pets
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Pets are allowed. Charges may apply.
Activities
- Temporary art galleries
- Cycling Off-site
- Hiking
- Library
- Bicycle rental (additional charge)
- Game room
- Skiing Off-site
- Golf course (within 2 miles) Additional charge
- Tennis court Off-site Additional charge
Food & Drink
- On-site coffee shop
- Fruit
- Bottle of water
- Wine/Champagne Additional charge
- Special diet meals (on request)
- Snack bar
- Breakfast in the room
- Bar
- Restaurant
Internet
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Free! WiFi is available in all areas and is free of charge.
Parking
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No parking available.
Pool and Spa
- Swimming pool
- Locker rooms
- Fitness
- Massage chair
- Spa/Wellness packages
- Spa lounge/Relaxation area
- Steam room
- Spa facilities
- Body wrap
- Body scrub
- Body treatments
- Pedicure
- Manicure
- Waxing services
- Beauty services
- Beach chairs/Loungers
- Pool/Beach towels
- Heated pool
- Pool with view
- Indoor pool (year-round)
- Indoor pool
- Turkish/Steam Bath
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa
- Fitness center
- Sauna
Transportation
- Airport drop-off Additional charge
- Airport pickup Additional charge
Front Desk Services
- Concierge
- ATM on site
- Baggage storage
- Currency exchange
- 24-hour front desk
Entertainment & Family Services
- Indoor play area
- Board games/Puzzles
- Babysitting/Child services Additional charge
Cleaning Services
- Daily housekeeping
- Suit press
- Shoeshine
- Ironing service Additional charge
- Dry cleaning Additional charge
- Laundry Additional charge
Business Facilities
- Fax/Photocopying Additional charge
- Business center Additional charge
- Meeting/Banquet facilities Additional charge
Safety & Security
- Fire extinguishers
- CCTV outside property
- Smoke alarms
- Security alarm
- Safe
General
- Shuttle service
- Pet bowls
- Pet basket
- Airport shuttle (additional charge)
- Shuttle service (free)
- Designated smoking area
- Smoke-free property
- Heating
- Packed lunches
- Soundproof rooms
- Elevator
- Honeymoon suite
- Non-smoking rooms
- Newspapers
- Room service
Languages Spoken
- German
- English
- French
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Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Children of all ages are welcome.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
| 0 - 2 years |
Can use a crib or extra bed
when requested
|
FREE |
| 3 - 8 years |
Can use an extra bed
when requested
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FREE |
| 9 - 12 years |
Can use an extra bed
when requested
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CHF 140 per child, per night |
| 13+ years |
Can use an extra bed
when requested
|
CHF 200 per person, per night |
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
The maximum number of extra beds and cribs allowed depends on the room you choose. Double-check your selected room for the maximum capacity.
All cribs and extra beds are subject to availability.
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
Grand Hotel Zermatterhof accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
The fine print
FAQs about Grand Hotel Zermatterhof
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Grand Hotel Zermatterhof has 3 restaurants:
- Brasserie Lusi
- Alpine Gourmet Prato Borni
- Saycheese!
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Grand Hotel Zermatterhof offers the following activities/services (charges may apply):
- Indoor pool
- Spa
- Hot tub/Jacuzzi
- Fitness center
- Sauna
- Massage
- Turkish/Steam Bath
- Cycling
- Hiking
- Bicycle rental (additional charge)
- Skiing
- Game room
- Library
- Tennis court
- Golf course (within 2 miles)
- Locker rooms
- Fitness
- Massage chair
- Temporary art galleries
- Waxing services
- Indoor pool (year-round)
- Beauty services
- Spa/Wellness packages
- Manicure
- Pedicure
- Body treatments
- Body scrub
- Body wrap
- Spa facilities
- Steam room
- Spa lounge/Relaxation area
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Room options at Grand Hotel Zermatterhof include:
- Double
- Suite
- Single
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Check-in at Grand Hotel Zermatterhof is from 2:00 PM, and check-out is until 12:00 PM.
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The prices at Grand Hotel Zermatterhof may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
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From the nearest airport, you can get to Grand Hotel Zermatterhof by:
- Train 210 minutes
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Yes, this hotel has a pool. See details about the pool and other facilities on this page.
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Guests staying at Grand Hotel Zermatterhof can enjoy a highly-rated breakfast during their stay (guest review score: 9.3).
Breakfast option(s) include:
- Continental
- Vegetarian
- Gluten-free
- Buffet
