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An outdoor swimming pool, a hot tub and luxurious décor with marble floors and stone pillars can be enjoyed in Cartagena, 2 blocks from the sea. Spa facilities are available and Wi-Fi is free. At Charleston Santa Teresa Cartagena guests can book snorkeling and scuba diving trips. Tours of the bay can also be arranged and San Pedro Claver Church is a 5-minute walk. Chic rooms come with air conditioning, minibars, cable TV and full bathrooms with bathtubs, slippers, free toiletries and bathrobes. Charleston’s on-site restaurant serves international cuisine and a variety of pizzas. Shuttles to Rafael Nuñez Airport, 4.6 miles away, can be arranged for a fee.

Couples in particular like the location – they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Located in the heart of Cartagena de Indias, this hotel has an excellent location score of 9.7

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet


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Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 queen bed
2 queen beds
1 king bed
1 king bed
1 king bed
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.0
Cleanliness
9.4
Comfort
9.4
Value for money
8.2
Location
9.7
Free Wifi
8.4
High score for Cartagena de Indias
Select topics to read reviews:

See what guests loved the most:

  • Amy
    United States of America United States of America
    Breakfast was wonderful, and the fresh press coffee was a delight. Staff were full of smiles and always helpful.
  • Joan
    United States of America United States of America
    Beautiful property, gorgeous rooftop pool and bar/restaurant, delicious breakfast and dinner, and extremely courteous, helpful staff. We attended a wedding in the hotel also, and it was truly amazing perfection.
  • Bush
    United States of America United States of America
    The location and beautiful historic property. Perfectly located to explore the walled, old part of Cartagena, which has by far the most things to see. It feels like home. A great place to return to after exploring the city, which can be hot.

Hotel area info

Restaurants
3 Restaurants On Site

  • Harry`s Cartagena Restaurante
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner • Cocktail hour
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
  • La Terraza
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Cocktail hour
    • Ambience
      Family-friendly • Traditional
    • Dietary options
      Vegetarian
  • Plaza Santa Teresa
    • Cuisine
      Local • International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambience
      Family-friendly • Traditional • Modern • Romantic
    • Dietary options
      Vegetarian

Amenities of Charleston Santa Teresa Cartagena
Great facilities! Review score, 9

Most popular amenities
  • Outdoor swimming pool
  • Free Wifi
  • Airport shuttle
  • Family rooms
  • 3 restaurants
  • Fitness center
  • Spa
  • 24-hour front desk
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Sun deck
  • Terrace
Kitchen
  • Coffee machine
  • Cleaning products
Activities
  • Bicycle rental
  • Live sports events (broadcast)
  • Tour or class about local culture
    Additional charge
  • Bike tours
  • Walking tours
    Additional charge
Living Area
  • Sitting area
  • Desk
Media & Technology
  • iPad
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Breakfast in the room
  • Bar
  • Minibar
Internet
Wifi is available in all areas and is free of charge.
Parking
No parking available.
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Tour desk
  • Currency exchange
  • 24-hour front desk
Entertainment & Family Services
  • Babysitting/Child services
    Additional charge
Cleaning Services
  • Daily housekeeping
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Key card access
  • Key access
  • 24-hour security
  • Safe
General
  • Shuttle service
    Additional charge
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Tile/Marble floor
  • Soundproof
  • Laptop safe
  • Chapel/Shrine
  • Soundproof rooms
  • Elevator
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Outdoor swimming pool
Free!
  • Open all year
  • All ages welcome
  • Pool is on rooftop
  • Pool with view
  • Pool/Beach towels
  • Pool bar
  • Beach umbrellas
Spa
  • Fitness classes
  • Fitness
  • Full-body massage
  • Hand massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Pedicure
  • Manicure
  • Facial treatments
  • Beauty services
  • Beach umbrellas
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Solarium
  • Fitness center
Languages Spoken
  • English
  • Spanish

House rules
Charleston Santa Teresa Cartagena takes special requests – add in the next step!

Check-in
From 15:00
Guests are required to show a photo ID and credit card at check-in.
You need to let the property know what time you'll be arriving in advance.
Check-out
Until 12:00
Cancellation/ prepayment
Cancelation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
12+ years
Extra bed upon request
COP 230,000 per person, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Pets
Pets are not allowed.
Groups
When booking more than 5 rooms, different policies and additional fees may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubMaestroCash

The fine print
Must-know information for guests at this property

People traveling to Colombia with children under 18 years of age are required to present the child's birth certificate and a photo ID (passport for international guests) during check-in. If the visitor is a relative or legal guardian of the child, a notarized consent of travel signed by both parents must be presented, along with photocopies of their IDs. If only one parent is traveling with their child, a notarized travel consent signed by the absent parent must be presented. Visitors planning to travel to Colombia with children should consult with the Colombian consulate prior to travel.

Please note that when booking 5 rooms or more, different policies and additional supplements may apply. Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions. Please note that the property doesn't accept reservations with credit cards from other people. The credit card holder must be the same person as the holder of the reservation.

For your safety, the entrance of any guest who has not been identified during the reservation process, or not registered at check in, will be prohibited.

As per Colombia´s tax law, only tourists who have a Permit of Entry and Permanence, tourist permit category PT before PIP-3, or PIP-5, or PIP-6, or PIP-10 are exempt from paying 19% IVA; or visa type V (Visitor) before Visa TP-11 or TP-12 or visa type M (Migrant) before TP -7 or visa type R (Resident). At the time of check-in at the hotel, the corresponding stamp or visa must be shown.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Charleston Santa Teresa Cartagena of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

License number: 4244

FAQs about Charleston Santa Teresa Cartagena

  • The prices at Charleston Santa Teresa Cartagena may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Charleston Santa Teresa Cartagena has 3 restaurants:

    • Plaza Santa Teresa
    • La Terraza
    • Harry`s Cartagena Restaurante

  • Guests staying at Charleston Santa Teresa Cartagena can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Buffet

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Room options at Charleston Santa Teresa Cartagena include:

    • Double
    • Twin
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Charleston Santa Teresa Cartagena on this page.

  • Check-in at Charleston Santa Teresa Cartagena is from 3:00 PM, and check-out is until 12:00 PM.

  • Charleston Santa Teresa Cartagena is 2,300 feet from the center of Cartagena de Indias. All distances are measured in straight lines. Actual travel distances may vary.

  • The nearest beach is 0.7 miles from Charleston Santa Teresa Cartagena. All distances are measured in straight lines. Actual travel distances may vary.

  • Charleston Santa Teresa Cartagena offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Hot tub/Jacuzzi
    • Massage
    • Solarium
    • Live sports events (broadcast)
    • Bike tours
    • Bicycle rental
    • Swimming pool
    • Beauty services
    • Walking tours
    • Facial treatments
    • Tour or class about local culture
    • Manicure
    • Pedicure
    • Body treatments
    • Spa facilities
    • Spa lounge/Relaxation area
    • Spa/Wellness packages
    • Back massage
    • Neck massage
    • Foot massage
    • Couples' massage
    • Head massage
    • Hand massage
    • Full-body massage
    • Fitness
    • Fitness classes