Set in Cartagena de Indias, a few steps from Bocagrande Beach, Hyatt Regency Cartagena offers accommodations with a restaurant, free private parking, an outdoor swimming pool and a bar. With free WiFi, this 4-star hotel offers a 24-hour front desk and room service. The property is 1.4 mi from Bolivar Park and 1.4 mi from Cartagena's Gold Museum. At the hotel, each room has a wardrobe. At Hyatt Regency Cartagena all rooms have a desk, a flat-screen TV and a private bathroom. A Breakfast a la Carte is available every morning at the accommodations. Popular points of interest near Hyatt Regency Cartagena include Castillogrande Beach, Laguito Beach and Cartagena de Indias Convention Center. The nearest airport is Rafael Núñez International Airport, 4.3 mi from the hotel.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Hyatt Regency
Hotel chain/brand
Hyatt Regency

Property highlights

Top Location: Highly rated by recent guests (9.2)

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Continental, American, Buffet

Free private parking available at the hotel


Availability

Select dates to see this property's availability and prices

Room Type
Number of guests
 
1 king bed
1 king bed
and
1 sofa bed
1 king bed
and
1 sofa bed
2 full beds
and
1 king bed
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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.4
Cleanliness
9.5
Comfort
9.5
Value for money
8.7
Location
9.2
Free WiFi
9.0
High score for Cartagena de Indias
Select topics to read reviews:

See what guests loved the most:

  • Nikitas
    Greece Greece
    Very clean and big room! Great views! Everyone was very helpful also with late checkout!
  • Mohammad
    United States of America United States of America
    Excellent property full of high quality amenities and an attentive staff.
  • Jeannette
    United States of America United States of America
    The front desk staff was very welcoming. Next morning the restaurant staff was very accommodating. Enjoyed the entire stay. Breakfasts was very nice

Hotel area info

Restaurants
3 Restaurants On Site

  • Amacagua Lounge & Grill
    • Cuisine
      International
    • Open for
      Lunch • Dinner
    • Ambience
      Family-friendly • Modern
  • Kokau Restaurante y Bar
    • Cuisine
      Local • International
    • Open for
      Breakfast • Dinner • Cocktail hour
    • Ambience
      Family-friendly
    • Dietary options
      Vegetarian • Vegan • Gluten-free
  • Executive Lounge - Solo para habitaciones con acceso exclusivo (Club Rooms)
    • Cuisine
      International
    • Open for
      Breakfast • High tea
    • Ambience
      Modern
    • Dietary options
      Vegetarian • Vegan • Gluten-free

Amenities of Hyatt Regency Cartagena
Great facilities! Review score, 9.4

Most popular amenities
  • 3 swimming pools
  • Free WiFi
  • Free parking
  • Airport shuttle
  • Family rooms
  • 3 restaurants
  • Fitness center
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Bathtub or shower
  • Private Bathroom
  • Free toiletries
  • Hairdryer
Bedroom
  • Wardrobe or closet
  • Alarm clock
Outdoors
  • Outdoor furniture
  • Terrace
Kitchen
  • Refrigerator
Pets
Pets are allowed. Charges may apply.
Living Area
  • Desk
Media & Technology
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
  • Minibar
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is not possible).
  • Parking garage
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
    Additional charge
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business Facilities
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safe
General
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Wake-up service
  • Laptop safe
  • Elevator
  • Fan
  • Family rooms
  • Ironing facilities
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
3 swimming pools
Pool 1 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool with view
  • Beach chairs/Loungers
Pool 2 – outdoorFree!
  • Open all year
  • Adults only
  • Infinity pool
  • Pool with view
  • Beach chairs/Loungers
Pool 3 – outdoor (kids)Free!
  • Open all year
  • Suitable for kids
  • Pool with view
Spa
  • Kids' pool
  • Locker rooms
  • Fitness
  • Massage chair
  • Full-body massage
  • Head massage
  • Couples' massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Hot tub/Jacuzzi
    Additional charge
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Portuguese

House rules

Hyatt Regency Cartagena takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Pets

Pets are allowed. Charges may apply.

Mastercard Visa Discover Diners Club American Express Cash Hyatt Regency Cartagena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Must-know information for guests at this property

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus breakfast). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that children under 11 years of age stay for free. Children of 12 years of age or older must pay as an adult.

The property reserves the right to refuse admission of additional guests or companions that have not been previously registered during check in.

In order to complete the registration of under-age, a legal document as ID, Civil registration or Passport should be presented to prove the family bond.

From January 16, 2024 until August 30, 2024 the Regency Club will be closed. Club Benefist will be offered on the 10th floor

License number: 46735

FAQs about Hyatt Regency Cartagena

  • Room options at Hyatt Regency Cartagena include:

    • Double
    • Quad
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hyatt Regency Cartagena on this page.

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • Check-in at Hyatt Regency Cartagena is from 3:00 PM, and check-out is until 12:00 PM.

  • Guests staying at Hyatt Regency Cartagena can enjoy a highly-rated breakfast during their stay (guest review score: 8.3).

    Breakfast option(s) include:

    • Continental
    • American
    • Buffet
    • À la carte

  • The prices at Hyatt Regency Cartagena may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hyatt Regency Cartagena offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Fitness center
    • Massage
    • Neck massage
    • Spa facilities
    • Full-body massage
    • Locker rooms
    • Couples' massage
    • Spa/Wellness packages
    • Fitness
    • Swimming pool
    • Foot massage
    • Spa lounge/Relaxation area
    • Massage chair
    • Back massage
    • Head massage

  • Hyatt Regency Cartagena is 1 miles from the center of Cartagena de Indias. All distances are measured in straight lines. Actual travel distances may vary.

  • Hyatt Regency Cartagena has 3 restaurants:

    • Amacagua Lounge & Grill
    • Kokau Restaurante y Bar
    • Executive Lounge - Solo para habitaciones con acceso exclusivo (Club Rooms)