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  7. Hyatt Regency Cartagena (Hotel), Cartagena de Indias (Colombia) Deals

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Hotel Hyatt Regency Cartagena

Hyatt Regency Cartagena

Carrera 1 #12-118, Bocagrande, 130000 Cartagena de Indias, Colombia – Excellent location – show map

Excellent location – rated 9.2/10! (score from 2168 reviews)

Real guests • Real stays • Real opinions

9.2
Awesome
2,168 reviews
  • Facilities

    9.4

  • Cleanliness

    9.6

  • Comfort

    9.6

  • Value for money

    8.7

  • Location

    9.2

  • Total

    9.2

  • Free WiFi

    9.1

I loved loved the pool and the view from the hotel

Laurinda United States of America

The pools are incredible The service/staff is very attentive The location is perfect, with a mall next door and a supermarket next door.

Almahdi Panama

The view, the space, the location, the food, the service, everything was perfect. It is close to the old city, the port, it was a good value for my money.

Lorena Colombia

Everything felt like a dream, totally worth it... Incredible breakfast... Amazing staff.. Incredible service I LOVE IT. Will stay there again for sure

Laura Colombia

The room was beautiful and cozy . The view was amazing, loved having the balcony. Customer service was great, and attended our needs quickly.

Johanna United States of America

Everything was excellent, from staff, accommodations, etc. Wonderful hotel experience.

Esteban United States of America

Very beautiful hotel. The infinity pool is absolutely stunning and the staff are very professional. I will definitely be staying here again. Ok

Tercera United States of America

This hotel is 10/10 without a doubt. From the courteous, friendly employees, to the amazing attention they give you. As soon as I walked in the hotel I was in awe. Then we went to the check-in counter and our jaws dropped because of the STUNNING views. Then we made it to our hotel room and we were just speechless. This hotel is incredibly beautiful, the views are breath taking, it is so clean and comfortable and lets not forget about the multiple pools all facing the ocean. I cannot wait to go to Cartagena and stay at this hotel again!

Natalia United States of America

Location was perfect, amazing view, and excellent customer service, they go above and beyond.

Fabio United States of America

Room was excellent. The pools and views were awesome.

Courtney United States of America

Staff

9.2
The swimming pool at or near Hyatt Regency Cartagena
The swimming pool at or near Hyatt Regency Cartagena
A bed or beds in a room at Hyatt Regency Cartagena
The swimming pool at or near Hyatt Regency Cartagena
A restaurant or other place to eat at Hyatt Regency Cartagena
The building where the hotel is located
+45 photos
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Hyatt Regency Cartagena

Lock in a great price for Hyatt Regency Cartagena – rated 9.2 by recent guests!

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Hyatt Regency Cartagena

9.2
Awesome
2,168 reviews
  • 9.2

    Staff

  • What guests loved the most:
  • “I loved loved the pool and the view from the hotel”
    Laurinda Laurinda United States of America United States of America
  • “The pools are incredible The service/staff is very attentive The location is perfect, with a mall next door and a supermarket next door.”
    Almahdi Almahdi Panama Panama
  • “The view, the space, the location, the food, the service, everything was perfect. It is close to the old city, the port, it was a good value for my money.”
    Lorena Lorena Colombia Colombia
  • “Everything felt like a dream, totally worth it... Incredible breakfast... Amazing staff.. Incredible service I LOVE IT. Will stay there again for sure”
    Laura Laura Colombia Colombia
  • “The room was beautiful and cozy . The view was amazing, loved having the balcony. Customer service was great, and attended our needs quickly.”
    Johanna Johanna United States of America United States of America
  • “Everything was excellent, from staff, accommodations, etc. Wonderful hotel experience.”
    Esteban Esteban United States of America United States of America
  • “Very beautiful hotel. The infinity pool is absolutely stunning and the staff are very professional. I will definitely be staying here again. Ok”
    Tercera Tercera United States of America United States of America
  • “This hotel is 10/10 without a doubt. From the courteous, friendly employees, to the amazing attention they give you. As soon as I walked in the hotel I was in awe.”
    Natalia Natalia United States of America United States of America
  • “Location was perfect, amazing view, and excellent customer service, they go above and beyond.”
    Fabio Fabio United States of America United States of America
  • “Room was excellent. The pools and views were awesome.”
    Courtney Courtney United States of America United States of America

One of our top picks in Cartagena de Indias. Set in Cartagena de Indias, a few steps from Bocagrande Beach, Hyatt Regency Cartagena offers accommodations with a restaurant, free private parking, an outdoor swimming pool and a bar. With free WiFi, this 4-star hotel offers a 24-hour front desk and room service. The property is 1.4 mi from Bolivar Park and 1.4 mi from Cartagena's Gold Museum.

At the hotel, each room has a wardrobe. At Hyatt Regency Cartagena all rooms have a desk, a flat-screen TV and a private bathroom.

A Breakfast a la Carte is available every morning at the accommodations.

Popular points of interest near Hyatt Regency Cartagena include Castillogrande Beach, Laguito Beach and Cartagena de Indias Convention Center. The nearest airport is Rafael Núñez International Airport, 4.3 mi from the hotel.

Couples in particular like the location – they rated it 9.3 for a two-person trip.

We speak your language!

Hyatt Regency Cartagena has been welcoming Booking.com guests since Dec 9, 2016
Hotel chain/brand: Hyatt Regency

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Brilliant!

Most popular amenities

3 swimming pools
Free WiFi
Free parking
Restaurant
excellent Fitness Center
Bar

Good for couples – they rated the facilities 9.5 for two-person stays.

Hyatt Regency

낍 Top Location: Highly rated by recent guests (9.2)

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

끸 Free private parking available at the hotel

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Get instant confirmation with FREE cancellation on most rooms!

Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. We recommend booking an option with free cancellation in case your travel plans change. Read more

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  • 1 queen bed
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  • 2 full beds
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Junior King Suite with Ocean View
  • 1 sofa bed and 1 queen bed
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Regency King Suite with Ocean View
  • 1 sofa bed and 1 queen bed
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  • 1 queen bed
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  • 1 king bed and
  • 1 sofa bed
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  • 1 king bed and
  • 1 sofa bed
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23 properties in Cartagena de Indias like Hyatt Regency Cartagena were booked in the last 12 hours

Popular Beaches Nearby

  • Bocagrande Beach

    Swimming, Food & Drink, Watching the Sunset

    150 feet from property

Guest reviews

9.2
Awesome
2,168 reviews
Read all reviews
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  • Staff9.2
  • Facilities 9.4
    • Guests liked the view
    • Guests enjoyed the pool
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.7
  • Location9.2
    • Guests liked the view
  • Free WiFi9.1
High score for Cartagena de Indias

Select topics to read reviews:

See what guests loved the most:

  • Laurinda United States of America

    “I loved loved the pool and the view from the hotel ”

  • Almahdi Panama

    “The pools are incredible The service/staff is very attentive The location is perfect, with a mall next door and a supermarket next door.”

  • Lorena Colombia

    “The view, the space, the location, the food, the service, everything was perfect. It is close to the old city, the port, it was a good value for my money. ”

  • Laura Colombia

    “Everything felt like a dream, totally worth it... Incredible breakfast... Amazing staff.. Incredible service I LOVE IT. Will stay there again for sure ”

  • Johanna United States of America

    “The room was beautiful and cozy . The view was amazing, loved having the balcony. Customer service was great, and attended our needs quickly.”

  • Esteban United States of America

    “Everything was excellent, from staff, accommodations, etc. Wonderful hotel experience. ”

  • Tercera United States of America

    “Very beautiful hotel. The infinity pool is absolutely stunning and the staff are very professional. I will definitely be staying here again. Ok ”

  • Natalia United States of America

    “This hotel is 10/10 without a doubt. From the courteous, friendly employees, to the amazing attention they give you. As soon as I walked in the hotel I was in awe. Then we went to the check-in counter and our jaws dropped because of the STUNNING views. Then we made it to our hotel room and we were just speechless. This hotel is incredibly beautiful, the views are breath taking, it is so clean and comfortable and lets not forget about the multiple pools all facing the ocean. I cannot wait to go to Cartagena and stay at this hotel again!” Read more

  • Fabio United States of America

    “Location was perfect, amazing view, and excellent customer service, they go above and beyond. ”

  • Courtney United States of America

    “Room was excellent. The pools and views were awesome.”

Got a question?

Find more info in the questions and answers. Need something else? Send your own question to the property below.

About Hyatt Regency Cartagena

Welcoming Booking.com guests since Dec 9, 2016

We speak your language

The property usually replies within a few days

Thanks! You'll receive an email as soon as the property answers your question.

  • Hello, this rate does not include the breakfast?

    we have different type of rates, with breakfast and without breakfast, depends of the type of rate that the guest choose


    You found this answer helpful

    You found this answer unhelpful

    Asked about: King Room with Sea View
  • what rooms have the bath tub by the window i see on your photos what facilities and restaurants are closed at your hotel? I'm planning my trip from 1/30-2/6 and considering your hotel. Thanks, John

    The rooms that have bath tub are Double rooms or Suites. All of the facilities and restaurants are open.


    You found this answer helpful

    You found this answer unhelpful

  • Does Hyatt have weights besides cardio machines in pic I only see cardio machines

    yes, at the gym we have weights


    You found this answer helpful

    You found this answer unhelpful

  • 1. Do you have a shuttle from and to the airport? 2. Will the hotel assist us to obtain a safe COVID Test for our return flight? 3. Are there shops within the hotel?

    The transportation has additional cost. We can help you with to obtain the appoiment for the Covid test.


    You found this answer helpful

    You found this answer unhelpful

  • Hay alguna piscina climatizada?

    Si contamos con piscina climatizada


    You found this answer helpful

    You found this answer unhelpful

  • Do you offer double rooms with a balcony ??

    We kindly inform you that the only types of rooms that have balcony are the Residences.


    You found this answer helpful

    You found this answer unhelpful

  • Hi. What is your guest policy?

    the hotel allowed only guest register for the whole stay


    You found this answer helpful

    You found this answer unhelpful

  • Hola, todos los servicios del hotel están funcionando?

    Confirmamos que todos los servicios del Hotel estan funcionando.


    You found this answer helpful

    You found this answer unhelpful

  • What pool is open?

    The pool that is open in this moment is the Family Pool.


    You found this answer helpful

    You found this answer unhelpful

  • Hola, podrían por favor confirmar si los impuestos y cargos están incluidos? Si no, cuál sería el total ???

    Para el año 2021, las tarifas de alojamiento están exentas de impuestos.


    You found this answer helpful

    You found this answer unhelpful

  • Hola. Esta todo disponible en el hotel para Feb 11 a Feb 15? Gracias

    Le confirmamos que el Hotel se está disponible.


    You found this answer helpful

    You found this answer unhelpful

  • Is the pool open right now?

    Good morning. we kindly inform you that the Family pool (main pool) is open in this moment


    You found this answer helpful

    You found this answer unhelpful

  • Is there a public golf course nearby?

    there are no public golf course near the hotel


    You found this answer helpful

    You found this answer unhelpful

  • Is the pool open?

    The Hotel have the one pool open (the family pool)


    You found this answer helpful

    You found this answer unhelpful

  • Hi. Does the hotel pool and public beaches are open?

    The Hotel has one pool open (the familiar pool). The public beaches are open but only one sector


    You found this answer helpful

    You found this answer unhelpful

  • el precio es en dólar o en peso colombiano

    El valor está dado en dólares. El pago se hace en Pesos Colombianos de acuerdo con la tasa de cambio del día del check in.


    You found this answer helpful

    You found this answer unhelpful

  • Si reservo un cuarto comprar desayuno es opcional u obligatorio?

    Si la reserva la realiza con una tarifa que no incluye alojamiento, tomar el desayuno es opcional.


    You found this answer helpful

    You found this answer unhelpful

  • Do the showers have hot water?

    The showers have hot water


    You found this answer helpful

    You found this answer unhelpful

  • Is this hotel pet friendly for a 10 lb small dog

    Good morning, greetings from Cartagena. According to your request, I kindly inform you that unfortunately we are not a pet friendly hotel.


    You found this answer helpful

    You found this answer unhelpful

  • Tienen servicio de toldo en la playa?

    El Hotel se encuenra ubicado frente al mar, pero sin zona de playa.


    You found this answer helpful

    You found this answer unhelpful

Previous question and answers from this property

See what other travelers asked before staying at Hotel Hyatt Regency Cartagena

Most recent questions
  • Hello, this rate does not include the breakfast?

    we have different type of rates, with breakfast and without breakfast, depends of the type of rate that the guest choose


    You found this answer helpful

    You found this answer unhelpful

    Asked about: King Room with Sea View
  • what rooms have the bath tub by the window i see on your photos what facilities and restaurants are closed at your hotel? I'm planning my trip from 1/30-2/6 and considering your hotel. Thanks, John

    The rooms that have bath tub are Double rooms or Suites. All of the facilities and restaurants are open.


    You found this answer helpful

    You found this answer unhelpful

  • Does Hyatt have weights besides cardio machines in pic I only see cardio machines

    yes, at the gym we have weights


    You found this answer helpful

    You found this answer unhelpful

  • 1. Do you have a shuttle from and to the airport? 2. Will the hotel assist us to obtain a safe COVID Test for our return flight? 3. Are there shops within the hotel?

    The transportation has additional cost. We can help you with to obtain the appoiment for the Covid test.


    You found this answer helpful

    You found this answer unhelpful

  • Hay alguna piscina climatizada?

    Si contamos con piscina climatizada


    You found this answer helpful

    You found this answer unhelpful

  • Do you offer double rooms with a balcony ??

    We kindly inform you that the only types of rooms that have balcony are the Residences.


    You found this answer helpful

    You found this answer unhelpful

  • Hi. What is your guest policy?

    the hotel allowed only guest register for the whole stay


    You found this answer helpful

    You found this answer unhelpful

  • Hola, todos los servicios del hotel están funcionando?

    Confirmamos que todos los servicios del Hotel estan funcionando.


    You found this answer helpful

    You found this answer unhelpful

  • What pool is open?

    The pool that is open in this moment is the Family Pool.


    You found this answer helpful

    You found this answer unhelpful

  • Hola, podrían por favor confirmar si los impuestos y cargos están incluidos? Si no, cuál sería el total ???

    Para el año 2021, las tarifas de alojamiento están exentas de impuestos.


    You found this answer helpful

    You found this answer unhelpful

  • Hola. Esta todo disponible en el hotel para Feb 11 a Feb 15? Gracias

    Le confirmamos que el Hotel se está disponible.


    You found this answer helpful

    You found this answer unhelpful

  • Is the pool open right now?

    Good morning. we kindly inform you that the Family pool (main pool) is open in this moment


    You found this answer helpful

    You found this answer unhelpful

  • Is there a public golf course nearby?

    there are no public golf course near the hotel


    You found this answer helpful

    You found this answer unhelpful

  • Is the pool open?

    The Hotel have the one pool open (the family pool)


    You found this answer helpful

    You found this answer unhelpful

  • Hi. Does the hotel pool and public beaches are open?

    The Hotel has one pool open (the familiar pool). The public beaches are open but only one sector


    You found this answer helpful

    You found this answer unhelpful

  • el precio es en dólar o en peso colombiano

    El valor está dado en dólares. El pago se hace en Pesos Colombianos de acuerdo con la tasa de cambio del día del check in.


    You found this answer helpful

    You found this answer unhelpful

  • Si reservo un cuarto comprar desayuno es opcional u obligatorio?

    Si la reserva la realiza con una tarifa que no incluye alojamiento, tomar el desayuno es opcional.


    You found this answer helpful

    You found this answer unhelpful

  • Do the showers have hot water?

    The showers have hot water


    You found this answer helpful

    You found this answer unhelpful

  • Is this hotel pet friendly for a 10 lb small dog

    Good morning, greetings from Cartagena. According to your request, I kindly inform you that unfortunately we are not a pet friendly hotel.


    You found this answer helpful

    You found this answer unhelpful

  • Tienen servicio de toldo en la playa?

    El Hotel se encuenra ubicado frente al mar, pero sin zona de playa.


    You found this answer helpful

    You found this answer unhelpful

Thanks! You'll receive an email as soon as the property answers your question.

5 reasons to choose Hyatt Regency Cartagena

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Cartagena de Indias

Hotel surroundings *
Guests loved walking around the neighborhood!
Excellent location – show map
What's nearby
  • Consulate of Panama
    0.2 miles
  • Naval de Bocagrande Hospital
    0.3 miles
  • Consulate of Canada
    0.5 miles
  • La Marina Park
    0.7 miles
  • San Francisco Church
    0.7 miles
  • Cartagena's Modern Art Museum
    0.7 miles
  • Naval Museum
    0.7 miles
  • San Pedro Claver's Church
    0.7 miles
  • San Pedro Claver's Museum
    0.7 miles
  • San Pedro Claver Square
    0.7 miles
Restaurants & cafes
  • Restaurant La Vitrola
    5 miles
  • Cafe/Bar La movida
    5 miles
Top attractions
  • Cartagena's Pegasos's Wharf
    0.8 miles
  • Cartagena's Gold Museum
    0.8 miles
  • Bolivar Park
    0.8 miles
  • Palace of the Inquisition
    0.8 miles
  • San Felipe de Barajas Castle
    1.2 miles
  • Cartagena's Port
    1.2 miles
  • Cartagena's Walls
    1.4 miles
  • Rafael Nunez House
    1.5 miles
  • Steps of La Popa Mount
    1.8 miles
  • Softball Stadium
    3.4 miles
Beaches in the Neighborhood
  • Bocagrande Beach
    Swimming, Food & Drink, Watching the Sunset
    150 feet
Closest Airports
  • Rafael Núñez International Airport
    3.4 miles
How to get to Hyatt Regency Cartagena from Rafael Núñez International Airport
    Taxi
    Free parking is available.
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Amacagua

    Food: International

    Open for: Lunch, Dinner

    Menu: À la carte

Amenities of Hyatt Regency Cartagena Great facilities! Review score, 9.4

Most popular amenities

3 swimming pools
Free WiFi
Free parking
Restaurant
excellent Fitness Center
Bar
Outdoors
  • Outdoor furniture
  • Terrace
Pets
  • Pets are not allowed.

Activities
  • Kids' club
Food & Drink
  • On-site coffee shop
  • Chocolate/Cookies Additional charge
  • Fruit Additional charge
  • Bottle of water Additional charge
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Snack bar
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in the hotel rooms and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is not possible).

  • Accessible parking
  • Parking garage
  • Secure parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • 24-hour front desk
Entertainment & Family Services
  • Kids' TV channels
Cleaning Services
  • Daily housekeeping
  • Suit press Additional charge
  • Ironing service Additional charge
  • Dry cleaning Additional charge
  • Laundry
Business Facilities
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • 24-hour security
  • Safe
General
  • Air conditioning
  • Elevator
  • Facilities for disabled guests
  • Room service
Accessibility
  • Lowered sink
  • Toilet with grab rails
  • Wheelchair accessible
3 swimming pools
Pool 1 – outdoor (kids) Free!
  • Open all year
  • Opening times
  • Suitable for kids
  • Beach chairs/Loungers
  • Pool with view
Pool 2 – outdoor Free!
  • Open all year
  • Opening times
  • Adults only
  • Beach chairs/Loungers
  • Infinity pool
  • Pool with view
Pool 3 – outdoor (kids) Free!
  • Open all year
  • Opening times
  • Suitable for kids
  • Pool with view
Spa
  • Locker rooms
  • Fitness
  • Massage chair
  • Spa/Wellness packages
  • Spa lounge/Relaxation area
  • Spa facilities
  • Beach chairs/Loungers
  • Massage Additional charge
  • Spa Additional charge
  • Fitness center
Languages Spoken
  • English
  • Spanish
  • Portuguese

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Sustainability initiatives

This property has taken steps to provide more sustainable and eco-friendly travel

House rules Hyatt Regency Cartagena takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 12 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Pets

Pets are not allowed.

Cards accepted at this hotel

Mastercard Visa Discover Diners Club American Express Hyatt Regency Cartagena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Hyatt Regency Cartagena accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP12 visa upon entry to the country. Exemption only applies to room package rates (accommodations plus breakfast). Permit must be shown upon arrival.

This tax is not automatically calculated in the total cost of the reservation.

Please note that children under 11 years of age stay for free. Children of 12 years of age or older must pay as an adult.

The property reserves the right to refuse admission of additional guests or companions that have not been previously registered during check in.
In order to complete the registration of under-age, a legal document as ID, Civil registration or Passport should be presented to prove the family bond.

The Recency Club will be closed from the 1st of September to the 31st of December 2020

FAQs about Hyatt Regency Cartagena

  • Hyatt Regency Cartagena offers the following activities/services (charges may apply):

    • Spa
    • Fitness center
    • Massage
    • Kids' club
    • Spa/Wellness packages
    • Spa facilities
    • Fitness
    • Spa lounge/Relaxation area
    • Massage chair
    • Locker rooms

  • The following parking options are available to guests staying at Hyatt Regency Cartagena (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Secure parking
    • Parking garage
    • Accessible parking

  • The prices at Hyatt Regency Cartagena may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hyatt Regency Cartagena has 1 restaurant:

    • Amacagua

  • Hyatt Regency Cartagena is 1 miles from the center of Cartagena de Indias.

  • Room options at Hyatt Regency Cartagena include:

    • Double
    • Twin
    • Suite
    • Quad

  • Yes, this hotel has a pool. See details about the pool and other facilities on this page.

  • From the nearest airport, you can get to Hyatt Regency Cartagena by:

    • Taxi 15min

  • Guests staying at Hyatt Regency Cartagena can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • À la carte

  • Check-in at Hyatt Regency Cartagena is from 3:00 PM, and check-out is until 12:00 PM.

9.2 Awesome 2,168 reviews 100% real guest experiences
  • Awesome: 9+

    1696

  • Good: 7 – 9

    363

  • Okay: 5 – 7

    74

  • Poor: 3 – 5

    16

  • Very Poor: 1 – 3

    19

Categories
  • Staff9.2
  • Facilities 9.4
  • Cleanliness 9.6
  • Comfort 9.6
  • Value for money8.7
  • Location9.2
  • Free WiFi9.1
High score for Cartagena de Indias

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