Hotel
Travel Sustainable property

Holiday Inn - Hamburg - HafenCity, an IHG Hotel

Ueberseeallee 15, HafenCity, 20457 Hamburg, Germany – Great location - show map – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.5
Very Good
6,600 reviews

I got exactly what I expected beforehand. Everything was very effective, from the reception to the room to the breakfast. The location right next to the U-Bahn is excellent. So, if you are simply looking for a comfortable place (where everything works) to rest while not being out in town, this is an excellent choice.

Morten Denmark

Close to the city and the harbour. Clean hotel run by pleasant staff.

Thomas Norway

primarily the location and just about everything 🥲

Vivek United Arab Emirates

It’s a new hotel that’s very clean and has a nice design. The staff is very friendly and helpful, particularly Carolin. We liked the location on Hafencity with plenty of water around, walking distance to Speicherstadt and Miniature World.

Klaus United States of America

I really enjoyed the visit, the breakfast was excellent, even though a bit expensive. The location is just across the road to the HafenCity University and very close to the metro station. The stuff is friendly, and the room was quiet and clean.

Elena Germany

Location: close to metro station. Staff: helpful, friendly, and wonderful. Room: very clean and everything worked. Internet connection: fast, good for working. Breakfast: very nice breakfast. Everything there and early start so we had a lot of time for activities

Budi Indonesia

nice, clean business hotel, everything worked well, surprisingly good restaurant at the hotel for dinner and breakfast

Andrea Netherlands

Very good hotel with fantastic location close to all Hafen city attractions. Everything was amazing -room, breakfast, comfort and staff . For sure I can highly recommend.

Joanna Poland

We really enjoy our stay in Holiday Inn. The staff was very welcoming and helpful. We got to borrow umbrella to fight with Hamburg's weather. Thank you for this. The room is quite spacious as well as the bathroom. Thumbs up on the room design and attention to details.

Vincent Germany

The hotel is extremely well kept and clean. The rooms provide the comforts and safety needed. The Alfredo Espresso machine is a nice added touch. The breakfast is well organized during the new COVID safety rules and offers an abundance of tasty items. The staff is friendly and polite, always willing to help.

Jennifer United States of America
8.5
Very Good
6,600 reviews
  • What guests loved the most:
  • “I got exactly what I expected beforehand. Everything was very effective, from the reception to the room to the breakfast. The location right next to the U-Bahn is excellent.”
    Morten Morten Denmark Denmark
  • “Close to the city and the harbour. Clean hotel run by pleasant staff.”
    Thomas Thomas Norway Norway
  • “primarily the location and just about everything 🥲”
    Vivek Vivek United Arab Emirates United Arab Emirates
  • “It’s a new hotel that’s very clean and has a nice design. The staff is very friendly and helpful, particularly Carolin.”
    Klaus Klaus United States of America United States of America
  • “I really enjoyed the visit, the breakfast was excellent, even though a bit expensive. The location is just across the road to the HafenCity University and very close to the metro station.”
    Elena Elena Germany Germany
  • “Location: close to metro station. Staff: helpful, friendly, and wonderful. Room: very clean and everything worked. Internet connection: fast, good for working. Breakfast: very nice breakfast.”
    Budi Budi Indonesia Indonesia
  • “nice, clean business hotel, everything worked well, surprisingly good restaurant at the hotel for dinner and breakfast”
    Andrea Andrea Netherlands Netherlands
  • “Very good hotel with fantastic location close to all Hafen city attractions. Everything was amazing -room, breakfast, comfort and staff . For sure I can highly recommend.”
    Joanna Joanna Poland Poland
  • “We really enjoy our stay in Holiday Inn. The staff was very welcoming and helpful. We got to borrow umbrella to fight with Hamburg's weather. Thank you for this.”
    Vincent Vincent Germany Germany
  • “The hotel is extremely well kept and clean. The rooms provide the comforts and safety needed. The Alfredo Espresso machine is a nice added touch.”
    Jennifer Jennifer United States of America United States of America

Categories:

  • Staff9.1
  • Facilities8.8
  • Cleanliness9.1
  • Comfort9.0
  • Value for money8.0
  • Location8.7
  • Free WiFi8.7
8.5
Very Good
6,600 reviews
Categories:
Staff
9.1
Facilities
8.8
Cleanliness
9.1
Comfort
9.0
Value for money
8.0
Location
8.7
Free WiFi
8.7
Filters
View
Pet friendly
Free WiFi
Bathtub
Air conditioning
24-hour front desk
Key card access
Daily housekeeping
Non-smoking rooms
Safe

This stylish new hotel is located in the vibrant HafenCity district of Hamburg. It offers free WiFi, a 24-hour business center and a 6th-floor gym with great views of Hamburg.

Holiday Inn - Hamburg - HafenCity offers contemporary-style rooms and suites. Each room includes individually adjustable air conditioning, a 43-inch flat-screen TV, a desk, high-quality bedding and a pillow menu. Suites also offer a living area, bathrobes, slippers and a complimentary mini-bar.

Guests can relax and check their emails in the open lobby, which also contains a café as well as a restaurant serving regional German and modern European dishes. Room service is available 24/7.

Holiday Inn - Hamburg – HafenCity is within walking distance of the River Elbe, the Speicherstadt warehouse buildings, the stunning Elbphilharmonie. Local busses and the nearby HafenCity Universität Underground Station provide good connections to all of Hamburg’s main attractions.

On-site parking is available for an additional charge. Hamburg Airport is 35 minutes away by public transport.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Holiday Inn - Hamburg - HafenCity, an IHG Hotel has been welcoming Booking.com guests since Sep 19, 2018
Hotel chain/brand:
Holiday Inn Hotels & Resorts

Show me more
Most popular amenities
Private Parking
Free WiFi
Non-smoking rooms
Fitness center
Restaurant
Facilities for disabled guests
Room service
Tea/Coffee Maker in All Rooms
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.7)

Breakfast Info

Vegetarian, American, Buffet

Private parking at the hotel

Saved to 18400 lists

Availability

Select dates to see this property's availability and prices

Room Type
Sleeps
 
1 king bed
1 queen bed
2 twin beds
2 twin beds
1 queen bed
1 queen bed
1 queen bed
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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
Guest reviews
Categories:
Staff
9.1
Facilities
8.8
Cleanliness
9.1
Comfort
9.0
Value for money
8.0
Location
8.7
Free WiFi
8.7
Select topics to read reviews:

See what guests loved the most:

  • Morten
    DenmarkDenmark
    “I got exactly what I expected beforehand. Everything was very effective, from the reception to the room to the breakfast. The location right next to the U-Bahn is excellent. So, if you are simply looking for a comfortable place (where everything...”
  • Thomas
    NorwayNorway
    “Close to the city and the harbour. Clean hotel run by pleasant staff.”
  • Vivek
    United Arab EmiratesUnited Arab Emirates
    “primarily the location and just about everything 🥲”
  • Klaus
    United States of AmericaUnited States of America
    “It’s a new hotel that’s very clean and has a nice design. The staff is very friendly and helpful, particularly Carolin. We liked the location on Hafencity with plenty of water around, walking distance to Speicherstadt and Miniature World.”
  • Elena
    GermanyGermany
    “I really enjoyed the visit, the breakfast was excellent, even though a bit expensive. The location is just across the road to the HafenCity University and very close to the metro station. The stuff is friendly, and the room was quiet and clean.”
  • Budi
    IndonesiaIndonesia
    “Location: close to metro station. Staff: helpful, friendly, and wonderful. Room: very clean and everything worked. Internet connection: fast, good for working. Breakfast: very nice breakfast. Everything there and early start so we had a lot...”
  • Andrea
    NetherlandsNetherlands
    “nice, clean business hotel, everything worked well, surprisingly good restaurant at the hotel for dinner and breakfast”
  • Joanna
    PolandPoland
    “Very good hotel with fantastic location close to all Hafen city attractions. Everything was amazing -room, breakfast, comfort and staff . For sure I can highly recommend.”
  • Vincent
    GermanyGermany
    “We really enjoy our stay in Holiday Inn. The staff was very welcoming and helpful. We got to borrow umbrella to fight with Hamburg's weather. Thank you for this. The room is quite spacious as well as the bathroom. Thumbs up on the room design and...”
  • Jennifer
    United States of AmericaUnited States of America
    “The hotel is extremely well kept and clean. The rooms provide the comforts and safety needed. The Alfredo Espresso machine is a nice added touch. The breakfast is well organized during the new COVID safety rules and offers an abundance of tasty...”
Property questions and answers
Browse questions from guests for anything extra you want to know about the property
The property usually replies within a few days
  • Extra bed in the room
    We have some rooms with an extra bed when you make a reservation for 3 people.
    Answered on 31 January 2021
  • What’s included in the breakfast and what are the other dining options, is there room service etc. Thanks
    We offer english breakfast buffet. During this time there is only a choice of several things you can have for breakfast. Roomservice is not offered at..
    Answered on 20 January 2021
  • Do you offer gluten free options (breads or cakes) for breakfast?
    Dear guest, of Course :)
    Answered on 30 September 2020
  • Do you offer shuttle service from the Airport to the hotel and then to the cruise line pier the next day?
    Dear Enquirer, we do not offer shuttle service. For our house it is called cab or public transport. Kind regards Holiday Inn Hamburg HafenCity
    Answered on 9 June 2020
  • Do you accept late check in? Between 22:30 and 23:30?
    Yes we are here for 24h
    Answered on 14 November 2021
  • Still looking?
Hotel area info *
Restaurants
1 Restaurant On Site
  • Restaurant
    • Cuisine
      German • International • European
    • Dietary options
      Vegetarian • Vegan • Gluten-free
Amenities of Holiday Inn - Hamburg - HafenCity, an IHG Hotel
Great facilities! Review score, 8.8
Most popular amenities
Private Parking
Free WiFi
Non-smoking rooms
Fitness center
Restaurant
Facilities for disabled guests
Room service
Tea/Coffee Maker in All Rooms
Bar
Bathroom
  • Toilet paper
  • Towels
  • Toilet
  • Hairdryer
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
Room Amenities
  • Socket near the bed
Pets
Pets are allowed. Charges may apply.
Activities
  • Bicycle rental
    Additional charge
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruit
    Additional charge
  • Wine/Champagne
    Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs € 19 per day.
  • Parking garage
  • Accessible parking
Front Desk Services
  • Lockers
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service
    Additional charge
  • Dry cleaning
    Additional charge
Business Facilities
  • Fax/Photocopying
    Additional charge
  • Business center
  • Meeting/Banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Key card access
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Wake-up service
  • Heating
  • Soundproof
  • Carpeted
  • Soundproof rooms
  • Elevator
  • Ironing facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Iron
  • Wake-up service/Alarm clock
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English

House rules

Holiday Inn - Hamburg - HafenCity, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 9 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card Diners Club American Express Cash is not accepted Holiday Inn - Hamburg - HafenCity, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking 10 rooms or more, different policies and additional supplements may apply.

FAQs about Holiday Inn - Hamburg - HafenCity, an IHG Hotel

  • Holiday Inn - Hamburg - HafenCity, an IHG Hotel has 1 restaurant:

    • Restaurant

  • Holiday Inn - Hamburg - HafenCity, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness
    • Bicycle rental

  • Holiday Inn - Hamburg - HafenCity, an IHG Hotel is 0.7 miles from the center of Hamburg.

  • The prices at Holiday Inn - Hamburg - HafenCity, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Check-in at Holiday Inn - Hamburg - HafenCity, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • Room options at Holiday Inn - Hamburg - HafenCity, an IHG Hotel include:

    • Suite
    • Double
    • Twin
    • Triple

  • Guests staying at Holiday Inn - Hamburg - HafenCity, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Vegetarian
    • American
    • Buffet