Hotel Holiday Inn - Hamburg - HafenCity, an IHG Hotel

Travel Sustainable property

Ueberseeallee 15, HafenCity, 20457 Hamburg, Germany – Great location - show map – Subway Access

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.6
Excellent
5,609 reviews

We really enjoy our stay in Holiday Inn. The staff was very welcoming and helpful. We got to borrow umbrella to fight with Hamburg's weather. Thank you for this. The room is quite spacious as well as the bathroom. Thumbs up on the room design and attention to details.

Vincent Germany

The hotel is extremely well kept and clean. The rooms provide the comforts and safety needed. The Alfredo Espresso machine is a nice added touch. The breakfast is well organized during the new COVID safety rules and offers an abundance of tasty items. The staff is friendly and polite, always willing to help.

Jennifer United States of America

The hotel is located in a very nice area of Hamburg. All Covid measures were in place and I felt myself very safe. The staff was very friendly and the room was spacious and clean. Tea and coffee were also available in the room.

Andrei Germany

Our room was not so big (and we knew that when we made the booking) and it was very very comfortable - functional, cozy, and clean.

Octavian Denmark

Excelent service. Great breakfast. COVID precautions and care were on top

Ana Denmark

It’s right on the transit lines, a beautiful facility, very clean and comfortable. We didn’t partake of breakfast but we did have one dinner there which was very good. Three elevators whisk you up to your floor. COVID precautions are great.

Wayne United States of America

Located in a nicely developed area, with restaurants nearby

Russell Switzerland

Location is very nice. Room is amazing, I liked it a lot. And all facilities are also nice. By the way, the food was nice.

Gustavo Poland

Exceptionally clean and quiet. Good location. Some points of the city were a bit of a walk but doable.

Diana United States of America

The staff was very nice and helpful. Tieba ( probably spelled name wrong) at front desk was especially helpful as she went beyond our expectations of good customer service by putting our luggage in the room when we checked in and getting my husband coffee as we checked out because she noticed he liked the coffee.

Lori Germany
8.6
Excellent
5,609 reviews
  • What guests loved the most:
  • “We really enjoy our stay in Holiday Inn. The staff was very welcoming and helpful. We got to borrow umbrella to fight with Hamburg's weather. Thank you for this.”
    Vincent Vincent Germany Germany
  • “The hotel is extremely well kept and clean. The rooms provide the comforts and safety needed. The Alfredo Espresso machine is a nice added touch.”
    Jennifer Jennifer United States of America United States of America
  • “The hotel is located in a very nice area of Hamburg. All Covid measures were in place and I felt myself very safe. The staff was very friendly and the room was spacious and clean.”
    Andrei Andrei Germany Germany
  • “Our room was not so big (and we knew that when we made the booking) and it was very very comfortable - functional, cozy, and clean.”
    Octavian Octavian Denmark Denmark
  • “Excelent service. Great breakfast. COVID precautions and care were on top”
    Ana Ana Denmark Denmark
  • “It’s right on the transit lines, a beautiful facility, very clean and comfortable. We didn’t partake of breakfast but we did have one dinner there which was very good.”
    Wayne Wayne United States of America United States of America
  • “Located in a nicely developed area, with restaurants nearby”
    Russell Russell Switzerland Switzerland
  • “Location is very nice. Room is amazing, I liked it a lot. And all facilities are also nice. By the way, the food was nice.”
    Gustavo Gustavo Poland Poland
  • “Exceptionally clean and quiet. Good location. Some points of the city were a bit of a walk but doable.”
    Diana Diana United States of America United States of America
  • “The staff was very nice and helpful. Tieba ( probably spelled name wrong) at front desk was especially helpful as she went beyond our expectations of good customer service by putting our luggage in...”
    Lori Lori Germany Germany

Categories:

  • Staff9.2
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.0
  • Value for money8.2
  • Location8.8
  • Free WiFi8.6

This stylish new hotel is located in the vibrant HafenCity district of Hamburg. It offers free WiFi, a 24-hour business center and a 6th-floor gym with great views of Hamburg.

Holiday Inn - Hamburg - HafenCity offers contemporary-style rooms and suites. Each room includes individually adjustable air conditioning, a 43-inch flat-screen TV, a desk, high-quality bedding and a pillow menu. Suites also offer a living area, bathrobes, slippers and a complimentary mini-bar.

Guests can relax and check their emails in the open lobby, which also contains a café as well as a restaurant serving regional German and modern European dishes. Room service is available 24/7.

Holiday Inn - Hamburg – HafenCity is within walking distance of the River Elbe, the Speicherstadt warehouse buildings, the stunning Elbphilharmonie. Local busses and the nearby HafenCity Universität Underground Station provide good connections to all of Hamburg’s main attractions.

On-site parking is available for an additional charge. Hamburg Airport is 35 minutes away by public transport.

Couples in particular like the location – they rated it 8.8 for a two-person trip.

Holiday Inn - Hamburg - HafenCity, an IHG Hotel has been welcoming Booking.com guests since Sept 19, 2018
 Hotel chain/brand: Holiday Inn Hotels & Resorts

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Most popular amenities

Parking
Free WiFi
Pet friendly
Non-smoking rooms
good Fitness Center
Restaurant
Bar

Property Highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Vegetarian, American, Buffet

Private parking at the hotel

Saved to 12254 lists

Availability

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Travel Sustainable property
Travel Sustainable property
This property is part of the Travel Sustainable program, which means it’s taken significant steps to make your stay more sustainable.
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4 reasons to choose Holiday Inn - Hamburg - HafenCity, an IHG Hotel

  • Prices you can't beat!
  • Booking is safe
  • Manage your bookings online
  • The staff speaks English

Guest reviews

8.6
Excellent · 5,609 reviews
Read all reviews
Categories:
  • Staff9.2
  • Facilities8.8
  • Cleanliness9.2
  • Comfort9.0
  • Value for money8.2
  • Location8.8
  • Free WiFi8.6

Select topics to read reviews:

See what guests loved the most:

  • Vincent Germany

    “We really enjoy our stay in Holiday Inn. The staff was very welcoming and helpful. We got to borrow umbrella to fight with Hamburg's weather. Thank you for this. The room is quite spacious as well as the bathroom. Thumbs up on the room design and attention to details.”

  • Jennifer United States of America

    “The hotel is extremely well kept and clean. The rooms provide the comforts and safety needed. The Alfredo Espresso machine is a nice added touch. The breakfast is well organized during the new COVID safety rules and offers an abundance of tasty items. The staff is friendly and polite, always willing to help.”

  • Andrei Germany

    “The hotel is located in a very nice area of Hamburg. All Covid measures were in place and I felt myself very safe. The staff was very friendly and the room was spacious and clean. Tea and coffee were also available in the room.”

  • Octavian Denmark

    “Our room was not so big (and we knew that when we made the booking) and it was very very comfortable - functional, cozy, and clean.”

  • Ana Denmark

    “Excelent service. Great breakfast. COVID precautions and care were on top”

  • Wayne United States of America

    “It’s right on the transit lines, a beautiful facility, very clean and comfortable. We didn’t partake of breakfast but we did have one dinner there which was very good. Three elevators whisk you up to your floor. COVID precautions are great.”

  • Russell Switzerland

    “Located in a nicely developed area, with restaurants nearby”

  • Gustavo Poland

    “Location is very nice. Room is amazing, I liked it a lot. And all facilities are also nice. By the way, the food was nice.”

  • Diana United States of America

    “Exceptionally clean and quiet. Good location. Some points of the city were a bit of a walk but doable.”

  • Lori Germany

    “The staff was very nice and helpful. Tieba ( probably spelled name wrong) at front desk was especially helpful as she went beyond our expectations of good customer service by putting our luggage in the room when we checked in and getting my husband coffee as we checked out because she noticed he liked the coffee.”

Property questions and answers
Browse questions from guests for anything extra you want to know about the property

The property usually replies within a few days

  • What’s included in the breakfast and what are the other dining options, is there room service etc. Thanks
    We offer english breakfast buffet. During this time there is only a choice of several things you can have for breakfast. Roomservice is not offered at this time
    Answered on January 20, 2021
  • Do you offer gluten free options (breads or cakes) for breakfast?
    Dear guest, of Course :)
    Answered on September 30, 2020
  • Extra bed in the room
    We have some rooms with an extra bed when you make a reservation for 3 people.
    Answered on January 31, 2021
  • Do you offer shuttle service from the Airport to the hotel and then to the cruise line pier the next day?
    Dear Enquirer, we do not offer shuttle service. For our house it is called cab or public transport. Kind regards Holiday Inn Hamburg HafenCity
    Answered on June 9, 2020
  • Do you accept late check in? Between 22:30 and 23:30?
    Yes we are here for 24h
    Answered on November 14, 2021

  • Still looking?

    Thanks! You'll receive an email as soon as the property answers your question.

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Hotel surroundings *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Prototyp Museum
    0.2 miles
  • International Maritim Museum Hamburg
    0.2 miles
  • Hamburg Cruise Center HafenCity
    0.4 miles
  • Dialog im Dunkeln
    0.4 miles
  • Deichtorhallen
    0.4 miles
  • Mehr! Theater am Großmarkt
    0.5 miles
  • Wholesale Hamburg
    0.5 miles
  • St. Katharinen Church
    0.5 miles
Restaurants & cafes
  • Restaurant VLET in der Speicherstadt
    0.6 miles
  • Restaurant Bootshaus Grill & Bar - Hafencity
    0.6 miles
  • Restaurant NENI Hamburg
    0.3 miles
  • Cafe/Bar Alte Liebe Küche Café Bar
    0.3 miles
  • Cafe/Bar The Boilermann Bar Altes Hafenamt
    0.4 miles
  • Cafe/Bar Schönes Leben Speicherstadt
    0.6 miles
Top attractions
  • Mönckebergstraße
    0.7 miles
  • Hamburg City Hall
    0.8 miles
  • Hamburg Central Station
    0.8 miles
  • Inner Alster Lake
    1 miles
  • Jungfernstieg
    1 miles
  • Hamburg Dammtor Station
    1.5 miles
  • St. Pauli Piers
    1.5 miles
  • Old Elbe Tunnel
    1.6 miles
  • Port of Hamburg
    1.6 miles
  • Hamburg Fish Market
    2.6 miles
Public transit
  • Subway Meßberg underground station
    0.5 miles
  • Subway Steinstraße underground station
    0.6 miles
Closest Airports
  • Hamburg Airport
    6.4 miles
  • Lübeck Airport
    33.9 miles
  • Bremen Airport
    60.3 miles
How to get to Holiday Inn - Hamburg - HafenCity, an IHG Hotel from Hamburg Airport
    Public transportation
    Parking available
* All distances are measured in straight lines. Actual travel distances may vary.
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.
1 Restaurant On Site

    Restaurant

    Food: German, International, European

    Menu: À la carte

Amenities of Holiday Inn - Hamburg - HafenCity, an IHG Hotel

Most popular amenities

Parking
Free WiFi
Pet friendly
Non-smoking rooms
good Fitness Center
Restaurant
Bar
Pets
Pets are allowed. Charges may apply.
Food & Drink
  • Coffee house on site
  • Fruit Additional charge
  • Wine/Champagne Additional charge
  • Kid-friendly buffet
  • Kids' meals
  • Special diet meals (on request)
  • Snack bar
  • Breakfast in the room
  • Bar
  • Restaurant
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is available on site (reservation is not possible) and costs EUR 19 per day.
  • Accessible parking
  • Parking garage
Front Desk Services
  • Lockers
  • Baggage storage
  • 24-hour front desk
Cleaning Services
  • Daily housekeeping
  • Suit press
  • Ironing service Additional charge
  • Dry cleaning Additional charge
Business Facilities
  • Fax/Photocopying Additional charge
  • Business center
  • Meeting/Banquet facilities Additional charge
Safety & security
  • Fire extinguishers
  • CCTV in common areas
  • Smoke alarms
  • Safe
General
  • Air conditioning
  • Smoke-free property
  • Hypoallergenic room available
  • Heating
  • Soundproof rooms
  • Elevator
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Visual aids (tactile signs)
  • Visual aids (Braille)
  • Bathroom emergency cord
  • Lowered sink
  • Raised toilet
  • Toilet with grab rails
  • Wheelchair accessible
Health & Wellness Facilities
  • Fitness
  • Fitness center
Languages Spoken
  • German
  • English
Missing some information? Yes / No
Great! Thanks for your response.
Thanks! You'll receive an email as soon as the property answers your question.

House rules Holiday Inn - Hamburg - HafenCity, an IHG Hotel takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

Until 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 9 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed. Charges may apply.

Groups

When booking more than 6 rooms, different policies and additional supplements may apply.

Maestro Mastercard Visa EC-Card American Express Holiday Inn - Hamburg - HafenCity, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When booking 10 rooms or more, different policies and additional supplements may apply.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to the coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It's not possible to stay at this property for coronavirus (COVID-19) quarantine purposes.

FAQs about Holiday Inn - Hamburg - HafenCity, an IHG Hotel

  • Holiday Inn - Hamburg - HafenCity, an IHG Hotel offers the following activities/services (charges may apply):

    • Fitness center
    • Fitness

  • Check-in at Holiday Inn - Hamburg - HafenCity, an IHG Hotel is from 3:00 PM, and check-out is until 12:00 PM.

  • The following parking options are available to guests staying at Holiday Inn - Hamburg - HafenCity, an IHG Hotel (subject to availability):

    • Parking on site
    • Private Parking
    • Parking
    • Parking garage
    • Accessible parking

  • Guests staying at Holiday Inn - Hamburg - HafenCity, an IHG Hotel can enjoy a highly-rated breakfast during their stay (guest review score: 8.8).

    Breakfast option(s) include:

    • Vegetarian
    • American
    • Buffet

  • From the nearest airport, you can get to Holiday Inn - Hamburg - HafenCity, an IHG Hotel by:

    • Subway/Metro 40min

  • The prices at Holiday Inn - Hamburg - HafenCity, an IHG Hotel may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Holiday Inn - Hamburg - HafenCity, an IHG Hotel is 0.7 miles from the center of Hamburg.

  • Holiday Inn - Hamburg - HafenCity, an IHG Hotel has 1 restaurant:

    • Restaurant

  • Room options at Holiday Inn - Hamburg - HafenCity, an IHG Hotel include:

    • Suite
    • Double
    • Twin
    • Triple