Thank you for your message. Kindly note we do not have private parking but do have agreed rates with a public parking located 300mts away from us. We are looking forward to welcoming you in!

Thank you for your question, we are looking forward to welcoming you in! Kindly note our check-in time is guaranteed by 14:00 though, should you arrive earlier it will be a pleasure to store your luggage so you can start enjoying your day.

Hello! The best way to get from Bilbao airport to the hotel is by bus as the station is a 5 minute walk to the hotel. Just outside Bilbao airport you will find buses from either Pesa or Lurraldebus which will take you to Donostia. Kind regards

Thank you for your message. Kindly note we do not have on site parking but agreed rates with a nearby public parking. This is indeed underground but unfortunately do not book spaces for us in advance.

Thank you for your question. Kindly note all of our rooms are external and in regards to the windows, as being located inside an historical building, not all of them (despite yes having all windows) are full height glass windows.

3 from our 5 One Shot Suites do have full height windows. Please add it onto your preferences

Good afternoon! The check in time in our hotel is from 2pm. Best regards, One Shot Hotels.

Hello! Yes you can check in at any time, we have 24h reception service.

Gracias por su pregunta, detallamos que no contamos con cafeteras en las habitaciones pero si hervidores de agua previa solicitud.

Good morning, we do not have kettles in our rooms, however, we could place them in any room requested in advance. We remain at your disposal for any further information, Best regards, Front Desk

Good night: The child can sleep with the two adults in the bed, or if you prefer an extra bed, the cost of it, is 40€ per night. Front Desk

Yes ,we provide you an iron and a table too.

Gracias por su mensaje. Detallamos que al estar ubicados en un edificio histórico no contamos con parking in situ pero no obstante, si tenemos tarifas concertadas con el parking público ubicado a escasos 300mts del establecimiento. ¡Le esperamos!

For children under 11 years old, both sleep with you in any room we have available. If older, you can always book a Suite or Superior room with an extra bed which cost 40€/night. Kindly note the maximun number of people per room is 3.

We recommend you to to park in the Empark Atotxa car park, we sell tickets for 18,00 € per night.