We had an amazing time based on the experience and location. Staff Some reception staff just didn't have the right customer service skills you expect but we chose to walk away as it wouldn't be fair to the characters, shop, restaurant/bar, cleaning and concierge treams that were impeccable and really did go out of thier way to build the magical memories the hotel promises thankyou! Food We dined at the Royal banquet and the food and experience was unforgettable and well worth the money. Experience My dream makeover, character dining and princess encounters were amazing, my LO felt extra special as they were greeted as royalty for the whole stay.l Location and price You pay for being at the door step to Disneyland and the detail of the hotel decor was perfect.

Namarta 英國

L’hotel è da sogno veramente . Sembra di entrare in una favola . Esteticamente è tutto molto bello studiato nei dettagli e la posizione chiaramente è Super, esci dall’hotel e di fronte ci sono i Parchi. Lo staff è stato cordiale e ci è piaciuto . Nota negativa i servizi , per essere un 5 stelle servizi non ne ho visti . Nemmeno i bagagli sono venuti a prendermi ho dovuto chiedere io di portarmeli giù al check out, ho aspettato molto per riaverli quando dovevo partire ed ero in ritardo per andare in aeroporto . Il personale fuori si è subito attivato nonostante ciò :-) Ho pagato 2 bottiglie di acqua in camera €60 Il che è davvero incredibile perché era mezzanotte al nostro rientro avevamo finito l’acqua e avevamo sete Questo non ci è piaciuto !

Nicole 義大利

部屋がとっても広くて綺麗でテンション上がりました！

Nanako 日本

Magical.

Marina 阿根廷

Location was amazing and convenient

Erin 美國

A localização. O isolamento sonoro. As camas eram super confortáveis. O encanto de nos cruzarmos com muitas personagens da Disney.

Sofia 葡萄牙

Location, the staff were very helpful

Mhikee 美國

Замечательное и сказочное место 😍

Tatiana 摩爾多瓦

The location is prime, just a few steps from the park entrance and also very close to the train station. This was super helpful as we had come by train from London. Reception is a bit busy but there is a sufficient number of always-smiling staff to offer help. Stayed in a family room which should be enough for a small family. Free performances by different Disney characters take place regularly in the lobby and around the hotel. All in all it was a magnificent experience!

Mafnood 阿拉伯聯合大公國

Location and ease of getting into the park.

Janet 美國