Name: Hôtel du Palais
Address: 1, Avenue de l'Impératrice, 64200 Biarritz, France, 1, Avenue de l'Impératrice, Aquitaine, 64200, France
Rating: 9.1

Room Info & Price
Facilities
House Rules
Guest Reviews (364)

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Hotel Hôtel du Palais

This is a Preferred Partner property. It's committed to giving guests a positive experience with its excellent service and great value. This property might pay Booking.com a little more to be in this Program. Beach. This property is either next to the beach or will have its own private access. Airport shuttle. Airport shuttle available – additional charges may apply. You can request this in the next step.

1, Avenue de l'Impératrice, 64200 Biarritz, France –

Traveler photo of Biarritz

June 16, 2016

Lock in a great price for Hôtel du Palais – rated 9.1 by recent guests!

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Location Swimming pool Spa The view from the room Very friendly staff Very comfortable bed The breakfast

Mohammed, Qatar

Very special hotel, full of old world character. Amazing location in the heart of Biarritz

Alma, Ireland

The location was excellent - from hotel could walk everywhere.

Marybeth, United States of America

Cocktail Bar atmosphere with singing. Restaurant food, décor and atmosphere. Room views over the bay. Gardens and pool area.

Alan, United Kingdom

Location and services were excellent. Very dog friendly and facilities were extremely clean.

Jason, United Kingdom

Wonderful hotel, beautifully positioned with elegant interiors and very attentive staff. I could not fault the hotel

Yvonne, Guernsey

Exquisite property with excellent staff and service. Spa is great.

Gary, United Kingdom

Fabulous high quality high service great hotel. Food outstanding. Staff could not have been more helpful.

Brian, United Kingdom

Friendly personnel, very nice facilities, such as a gym, swimming pool and spa. Nice piano bar with good service

Linda, Netherlands

Luxury ambience. High class personnel service. Excellent restaurant in the hotel for a romantic event

Andrei, Belarus

Image of the property

Image of the property Image of the property

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9.8

Excellent location!
On-site swimming pool
Great neighborhood
On-site swimming pool
Great neighborhood
Room sizes
On-site swimming pool
Very comfy beds
Very comfy beds
Great neighborhood
Great neighborhood
Very comfy beds
Very comfy beds
Very comfy beds
Room sizes
Room sizes
On-site restaurant
Very comfy beds
Nearby beaches
On-site swimming pool
Nearby beaches
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site restaurant
On-site swimming pool
On-site swimming pool

What guests loved the most:
“Location Swimming pool Spa The view from the room Very friendly staff Very comfortable bed The breakfast”

Mohammed Qatar
“Very special hotel, full of old world character. Amazing location in the heart of Biarritz”

Alma Ireland
“The location was excellent - from hotel could walk everywhere.”

Marybeth United States of America
“Cocktail Bar atmosphere with singing. Restaurant food, décor and atmosphere. Room views over the bay. Gardens and pool area.”

Alan United Kingdom
“Location and services were excellent. Very dog friendly and facilities were extremely clean.”

Jason United Kingdom
“Wonderful hotel, beautifully positioned with elegant interiors and very attentive staff. I could not fault the hotel”

Yvonne Guernsey
“Exquisite property with excellent staff and service. Spa is great.”

Gary United Kingdom
“Fabulous high quality high service great hotel. Food outstanding. Staff could not have been more helpful.”

Brian United Kingdom
“Friendly personnel, very nice facilities, such as a gym, swimming pool and spa. Nice piano bar with good service”

Linda Netherlands
“Luxury ambience. High class personnel service. Excellent restaurant in the hotel for a romantic event”

Andrei Belarus

Get the celebrity treatment with world-class service at Hôtel du Palais

Previously a palace built by Empress Eugénie on Biarritz’s beach, this luxury 5-star hotel has 2 large pools and a spa and fitness center with hammam, hot tub and massage treatments.

Original period furnishings and magnificent views feature in the air-conditioned rooms and suites at Hôtel Du Palais. All have a flat-screen TV with satellite channels, free Wi-Fi access and some have a separate seating area.

Hôtel Du Palais serves a continental and buffet breakfast every morning. The hotel offers guests a choice of 3 onsite restaurants: L'Impératrice, which offers gastronomic cuisine from the Basque region, and Villa Eugénie, set facing the ocean, which specializes in classic refined cuisine. The Jardin de l'Océan restaurant is located by the swimming pool, has views over the city and is open during the summer season.

There is a children’s playground on site. The hotel is a 2-minute walk from the casino and 10 minutes from the town center. Biarritz-Le-Phare golf course is a 10-minute drive away and Biarritz-Anglet-Bayonne Airport is 1.9 mi from the Palais.

This is our guests' favorite part of Biarritz, according to independent reviews.

Couples in particular like the location – they rated it 9.8 for a two-person trip.

We speak your language!

Hôtel du Palais has been welcoming Booking.com guests since May 19, 2005

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Most Popular Facilities

Free parking

Spa

Pet friendly

Swimming pool

Free WiFi

Beachfront

Bar

Good for couples – they rated the facilities 9.0 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Guests Love...

“pool area”
4 related reviews

“amazing location”
4 related reviews

“staff extremely”
4 related reviews

Located in the best-rated area in Biarritz, this hotel has an excellent location score of 9.8

Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Buffet

Free WiFi
Guests consistently rate the WiFi as excellent

Free parking available at the hotel

Checkin day

Checkin month

Checkout day

Checkout month

Availability

When would you like to stay at Hôtel du Palais?

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Just booked in Biarritz 1 hotel like Hôtel du Palais was just booked on our site

An Inside Look at Hôtel du Palais

Hotel du Palais is the only Palace on the French Atlantic Coast. It's unique situation makes you feel you embark on an exclusive luxury cruise! Our Spa is 5 storey high and 3000sqm Hotel du Palais has been the landmark of Biarritz for the past centuries and home not only to an Emperor and his spouse but to many royals and celebrities

Hotel surroundings – Guests loved walking around the neighborhood!

Closest Landmarks

Biarritz Tourist Office
0.2 miles
Biarritz Bellevue
0.2 miles
Biarritz Town Hall
0.3 miles
Biarritz Media Centre
0.3 miles
Midi Train Station
0.5 miles
Biarritz Golf Club
0.7 miles
Villa Belza
0.7 miles
Rock of the Blessed Virgin
0.7 miles
Biarritz French Surf School
0.8 miles
BMA Biarritz French Language School
1 miles

Closest Airports

Biarritz Airport
2.1 miles
San Sebastián Airport
14.9 miles
Pamplona Airport
49.8 miles

What Travelers Love About This Location

“The proximity to both city shopping and beach as well as extensive walking paths. Exceptionnal sunset from the property grounds.”

Yolande

France

“Cocktail Bar atmosphere with singing. Restaurant food, décor and atmosphere. Room views over the bay. Gardens and pool area.”

Alan

United Kingdom

8.3

“Location and services were excellent. Very dog friendly and facilities were extremely clean. ”

Jason

United Kingdom

9.5

Are you missing any information about this area?

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2 Restaurants On Site

Villa Eugénie

Food: French

Menu: À la carte
Hippocampe

Food: French

Menu: À la carte

4 Reasons to Choose Hôtel du Palais

Why book with us?

Manage your bookings online

The staff speaks English

Booking is safe

House Rules Hôtel du Palais takes special requests – add in the next step!

Check-in

From 3:00 PM

Check-out

7:00 AM - 12:00 PM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and Extra Beds

All children are welcome.

Free! All children under 2 years stay free of charge in a crib.

Free! All children under 12 years stay free of charge for extra beds.

Any additional older children or adults are charged EUR 90 per night for extra beds.

The maximum number of extra beds in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are allowed. Charges may apply.

Hôtel du Palais accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

See all guest reviews for Hôtel du Palais

Newest Reviews for Hôtel du Palais

Reviewed: October 9, 2018

Alan
United Kingdom
8.3

“Excellent”
- • Leisure trip
- • Couple
- • Double Room Partial Sea and Beach View
- • Stayed 2 nights
One waiter on the terrace in the afternoon/early evening when busy was not enough. She did an excellent job but needed help to give the expected levels of service (cleaning tables when people leave)...NOT a criticism of her at all.
Cocktail Bar atmosphere with singing. Restaurant food, décor and atmosphere. Room views over the bay. Gardens and pool area.

Stayed in October 2018
Reviewed: September 16, 2018

Jason
United Kingdom
9.6

“Biarritz heaven”
- • Leisure trip
- • Couple
- • Double Room Biarritz
- • Stayed 1 night
- • Submitted from a mobile device
Was surprised to be disappointed with the quality of the room service coffee when everything else we consumed was of very high quality.
Location and services were excellent. Very dog friendly and facilities were extremely clean.

Stayed in September 2018
Reviewed: September 8, 2018

Leonie
United Kingdom
10

“In my top 3 hotels internationally, will be returning asap!”
- • Leisure trip
- • Family with young children
- • Double Room Partial Sea and Beach View
- • Stayed 1 night
Nothing!
The staff were world class, best service ever!!!

Stayed in August 2018
Reviewed: August 12, 2018

Yvonne
Guernsey
9.6

“Magnifique!”
- • Leisure trip
- • Couple
- • Double Room Biarritz
- • Stayed 7 nights
- • Submitted from a mobile device
Wonderful hotel, beautifully positioned with elegant interiors and very attentive staff. I could not fault the hotel

Stayed in August 2018
Reviewed: August 9, 2018

Niall
Ireland

1 helpful vote
9.6

Exceptional
- • Leisure trip
- • Couple
- • Double Room Partial Sea and Beach View
- • Stayed 3 nights
- • Submitted from a mobile device
The Hotel decor is dated and needs to be refreshed. We don’t approve of having dogs in hotels and particularly so when they bark in public areas and bedroom floors
Location and elegance

Stayed in August 2018
Reviewed: August 8, 2018

Mohammed
Qatar

1 helpful vote
8.8

Excellent
- • Leisure trip
- • Family with young children
- • 2 rooms
- • Stayed 1 night
- • Submitted from a mobile device
No tea, coffee machine and iron in the room
Location Swimming pool Spa The view from the room Very friendly staff Very comfortable bed The breakfast

Stayed in August 2018
Reviewed: July 21, 2018

Cece
United Arab Emirates
5.8

Okay
- • Leisure trip
- • Family with young children
- • Double Room Biarritz
- • Stayed 5 nights
- • Submitted from a mobile device
I did not like that i needed to fix the TV and they came the day after. Also they did not clean my glass who fall on the table. And i had to request napkins to clean the table myself. For a 5 star hotel it is not proper.
The breakfast is very good

Stayed in July 2018
Reviewed: July 18, 2018

Alma
Ireland
9.6

Exceptional
- • Leisure trip
- • Couple
- • Double Room Biarritz
- • Stayed 3 nights
Very special hotel, full of old world character. Amazing location in the heart of Biarritz

Stayed in July 2018
Reviewed: June 3, 2018

Fiona
Ireland
8.3

“VERY RELAXING AND STAFF MADE IT VERY ENJOYABLE”
- • Leisure trip
- • Couple
- • Double Room Partial Sea and Beach View
- • Stayed 1 night
FELT THE ROOM WAS A LITTLE TIRED - NEEDED A REFURB
STAFF ARE AMAZING

Stayed in May 2018
Reviewed: June 2, 2018

Shaun
United Kingdom
10

“Excellent”
- • Leisure trip
- • Couple
- • Double Room Partial Sea and Beach View
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing Exceptional
Everything was absolutely perfect

Stayed in June 2018
Reviewed: May 31, 2018

Gary
United Kingdom
9.2

“Superb historic property”
- • Leisure trip
- • Family with young children
- • Double Room Biarritz "Forfait Imperial"
- • Stayed 1 night
- • Submitted from a mobile device
Exterior is significantly under construction at the moment which was disappointing - food was very good but extremely expensive
Exquisite property with excellent staff and service. Spa is great.

Stayed in May 2018
Reviewed: May 23, 2018

Brian
United Kingdom

6 helpful votes
9.6

“Great classic hotel”
- • Leisure trip
- • Couple
- • Double Room Partial Sea and Beach View
- • Stayed 1 night
- • Submitted from a mobile device
Minor niggle. Our sea view room was on the 4th floor with quite a small window. Perhaps better to book a lower floor with beach/pool view
Fabulous high quality high service great hotel. Food outstanding. Staff could not have been more helpful.

Stayed in May 2018
Reviewed: May 11, 2018

Anonymous
United States of America
10

Exceptional
- • Leisure trip
- • Couple
- • Double Room Partial Sea and Beach View
- • Stayed 2 nights
- • Submitted from a mobile device
Superb property. Amazing location. Gem of s hotel

Stayed in May 2018
Reviewed: May 6, 2018

Linda
Netherlands
10

“We loved every minute and felt royal”
- • Leisure trip
- • Couple
- • Double Room Biarritz
- • Stayed 4 nights
- • Submitted from a mobile device
Not applicable
Friendly personnel, very nice facilities, such as a gym, swimming pool and spa. Nice piano bar with good service

Stayed in May 2018
Reviewed: April 29, 2018

Arthur
France
5.0

“Terrible”
- • Business trip
- • Couple
- • Double Room Biarritz
- • Stayed 1 night
- • Submitted from a mobile device
No heater so cold in the room Made us pay full price anyway

Stayed in April 2018

Hotel Hôtel du Palais

Hôtel du Palais

Get the celebrity treatment with world-class service at Hôtel du Palais

Most Popular Facilities

Guests Love...

Availability

Hotel surroundings – Excellent location – show map Guests loved walking around the neighborhood!

Closest Landmarks

Closest Airports

Most Popular Landmarks

What Travelers Love About This Location

Villa Eugénie

Hippocampe

4 Reasons to Choose Hôtel du Palais

Why book with us?

Facilities of Hôtel du Palais Great facilities! Review score, 9.0

Most Popular Facilities

Outdoors

Pool and Spa

Services & Extras

Pets

Accessibility

Activities

Food & Drink

Internet

Parking

Transportation

Front Desk Services

Entertainment & Family Services

Cleaning Services

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General

Languages Spoken

House Rules Hôtel du Palais takes special requests – add in the next step!

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Newest Reviews for Hôtel du Palais

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Hotel surroundings – Guests loved walking around the neighborhood!