Please note that Duke St. Townhouse does not permit non-resident visitors after the hours of 10PM-8AM.

Early check-in's and Late check-out's may be available for an additional charge but cannot be guaranteed.

We operate from a self check in model - you will be required to fill in a direct self check in form (Charge Automation) which you will receive the link to via your Booking.com messaging platform after making your reservation. You will be required to complete this form, uploading ID for the lead booker and payment method for any remaining balances / security deposits which will be taken via the protected link 1 day prior to arrival (subject to the terms and conditions of your booking - please note this could be taken earlier)

Payment: Payment should be made in GBP by credit or debit card. Cheques and bank transfers will not be accepted.

Proof of Age: The lead guest must be at least 21 years of age as per the terms and conditions accepted at the time of booking. Proof of identification and date of birth is required via the self check in link and if not actioned, Duke St. Townhouse reserves the right to cancel the booking and retain any owed funds as per the cancellation policy.

Check In: We operate a full self-check in process. On the day of arrival, you will be contacted via whats app / text message to the number provided on Booking.com from 3PM. The Duke St. Townhouse Team will send your access codes for the building and the lockbox (which will have your fob inside). Please note these will only be sent if you have fully completed your self check in form (Charge Automation).

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el check-in. Ten en cuenta que todas las Peticiones especiales están sujetas a disponibilidad y puede haber cargos adicionales.

Informa al Duke Street Townhouse tu hora de llegada con anticipación. Puedes utilizar el apartado de Peticiones especiales al reservar, o contactar al alojamiento directamente con la información de contacto que puedes encontrar en tu confirmación.

En este alojamiento no se pueden celebrar despedidas de solteros(as) ni fiestas similares.

No se puede hacer ruido de 22:00:00 a 08:00:00.

Huéspedes menores de 18 años sólo pueden hospedarse si son acompañados por alguno de sus padres o tutor legal.

Se solicita un depósito contra daños de £300. El alojamiento realizará el cargo días antes de la llegada. Se cobrará mediante tarjeta de crédito. Se te reembolsa dentro de los 7 días posteriores al check-out. El depósito se reembolsará por completo mediante tarjeta de crédito una vez revisado el alojamiento.