Please note that Duke St. Townhouse does not permit non-resident visitors after the hours of 10PM-8AM.

Early check-in's and Late check-out's may be available for an additional charge but cannot be guaranteed.

We operate from a self check in model - you will be required to fill in a direct self check in form (Charge Automation) which you will receive the link to via your Booking.com messaging platform after making your reservation. You will be required to complete this form, uploading ID for the lead booker and payment method for any remaining balances / security deposits which will be taken via the protected link 1 day prior to arrival (subject to the terms and conditions of your booking - please note this could be taken earlier)

Payment: Payment should be made in GBP by credit or debit card. Cheques and bank transfers will not be accepted.

Proof of Age: The lead guest must be at least 21 years of age as per the terms and conditions accepted at the time of booking. Proof of identification and date of birth is required via the self check in link and if not actioned, Duke St. Townhouse reserves the right to cancel the booking and retain any owed funds as per the cancellation policy.

Check In: We operate a full self-check in process. On the day of arrival, you will be contacted via whats app / text message to the number provided on Booking.com from 3PM. The Duke St. Townhouse Team will send your access codes for the building and the lockbox (which will have your fob inside). Please note these will only be sent if you have fully completed your self check in form (Charge Automation).

客人需在辦理入住時出示附照片的身份證明文件和信用卡。請注意，特殊要求將視實際狀況安排，有可能會產生額外費用。

請提前告知Duke Street Townhouse您預計抵達的時間。您可以在訂房時使用特殊要求方框通知對方，或透過確認函上提供的聯絡資料直接與住宿處聯繫。

此住宿不接受群聚打牌、看運動賽事、單身派對等類似聚會。

22:00:00～08:00:00 必須放低音量

未滿 18 歲的住客僅可隨同家長或法定監護人辦理入住。

須支付 £300 損壞押金。 住宿方將會在您抵達前 天收取這筆款項。 您將透過信用卡支付費用。 您辦理退房後 7 天內將獲得退費。 住宿檢查確認後會透過信用卡將押金全額退還。