All staying Guests will be required to upload their valid Government issued photo ID in the form of Driving licence/ Passport/residence permit after Booking confirmation as been received prior to arrival for Fire Regulation purposes.

The credit card used for payment is required to be uploaded after Confirmation of Booking to show the name of the cardholder, expiry date and the last 4 digits of the card only for verification purposes. If not received the Booking will not be processed and we reserve the right to cancel the reservation with no relocation cost and no refund due.

All third party card who be required to complete and sign a credit card authorisation form together with the cardholder's valid government issued photo ID in the form of driving licence/passport/residentpermit.

Guests should be aware, This is not a Hotel and we do not have a 24 hour reception desk so please do not turn up at the property until written confirmation of check in instructions as been sent, if not received a day before check in they should contact the property management company at the number on the booking confirmation at least 3hours before check in for check in instructions.

Guests are required to confirm their expected time of arrival . Please note our check in time is between 3pm and 8pm. Any late check in after 8pm till 11pm will incur a charge of £100 cash at check in . Any late check in after 11pm will incur £150 cash and it is subject to availability which needs to be confirmed in writing. We reserve the right to refuse any late check in not agreed in writing who turns up after 8pm or not pay the late check in fee.

All Special Requests is subject to availability and needs to be confirmed in writing.

All Guests should contact their travel insurance for any cancellation fee as cancellation fee will be processed in accordance to the Booking.

Please do not Book this property for Visa Purposes as we are not a Hotel. This is a serviced apartment in a residential area.

We ask all Guests to respect our neighbours and residents, No loud noise between 11pm and 8am.

No Parties or event is allowed at this property.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Canary Wharf-Excel- South Quay River View Free Wifi Apartment sleeps up to 5 con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

En este alojamiento no se pueden celebrar despedidas de soltero o soltera ni fiestas similares.

Las personas que se vayan a alojar recibirán un contrato de alquiler que tendrán que devolver firmado al alojamiento antes de la llegada. Si no reciben el contrato a tiempo, tendrán que ponerse en contacto con la empresa de gestión de alojamientos llamando al número indicado en la confirmación de la reserva.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.

No es posible quedarse en este alojamiento para pasar una cuarentena por coronavirus (COVID-19).

Se pedirá un depósito por daños de £250 a la llegada. Se efectuará en efectivo. Se te devolverá al hacer el check-out. El depósito se devolverá por completo en efectivo una vez revisado el alojamiento.