As of 1 September 2021, the accommodations service provider is obliged to record at check-in the specific personal data of every individual (adult, minor, infant) in form of a valid identity card, driving license or travel document. In the absence of a legal identification document, the hotel has to refuse to provide the service of accommodations, however, the hotel will claim the net amount of the entire booking as a frustration penalty and the guest cannot request any compensation.

Please note that, should any extra cleaning or repair be necessary because of guests' pets, the executive housekeeper has the right to charge the additional costs.

Please note that the credit card used for the prepayment must be presented at check-in at the hotel. Should the card used for prepayment differ from the one that you will use during the stay, please contact the hotel beforehand.

Reduction or extension of the length of stay may result in rate change.

The credit/debit card presented at the time of check-in and/or reservation will be automatically pre-authorized by the hotel with the total room rate for the entire stay and additionally EUR 50 per day to cover eventual extra charges (e.g. mini-bar, room service, telephone costs, damages etc.). The blocked amount above the invoiced fee will be released at check-out.

Please note that from 1 December 2023 until early April 2024 work on a closed floor may result in occasional noise between 9:00 and 18:00. Every effort is being made to minimize disturbance but please accept our apologies for any inconvenience caused.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Sauna is closed from Mon, Jul 24, 2023 until Wed, Sep 06, 2023

Swimming pool #1: Closed from Mon, Jul 24, 2023 until Wed, Sep 06, 2023

License number: SZ19000111