When booking for 5 rooms or more, different policies and additional supplements may apply. For more information, please contact the property directly. Contact details can be found on the booking confirmation.

The hotel's free shuttle bus departs from outside the Sakurabashi-guchi Exit of JR Osaka Station every 30 minutes between 08:30 and 22:00. From the hotel to JR Osaka Station, the shuttle service departs every 30 minutes between 08:00 and 21:30.

Nakafuto Station is a 3-minute walk from the hotel. For directions or any enquiries, please visit the hotel's concierge desk or contact the hotel directly. Contact details can be found on the booking confirmation.

Free parking is available for guests until 15:00 on the day of check-out. Charges will apply after this time.

Please note that the hotel will undergo renovate its 414 guest rooms in anticipation of the Osaka/Kansai Expo and the future of Osaka on sequentially from 06/2024 with completion scheduled for around the end of 03/2025.

During this period, guests may experience some noise in some guest rooms at certain times of the day.

As part of the renovation, all guest rooms will be non-smoking and pet-friendly rooms will be abolished.

該住宿可能不會允許身上帶有刺青的顧客使用公共澡堂，或其他可能露出身上刺青的公共設施。

每人每晚住宿稅費不包含在房價內，需於住宿處另外支付。

因應新冠肺炎（COVID-19）疫情，此住宿現已實施額外的安全與衛生措施。

由於新冠肺炎（COVID-19）疫情，此住宿可能會停止提供餐飲服務，或只能提供有限的餐飲服務。

因應新冠肺炎（COVID-19）疫情，此住宿現正採取行動以保障顧客與員工的安全，故可能會減少或停止提供某些服務與設施。

配合政府降低新冠肺炎（COVID-19）傳播風險的指導方針，在規範期間，此住宿可能會要求住客出示額外的文件以驗證身份、旅遊路線與其他相關資訊。

由於新冠肺炎（COVID-19）疫情，此住宿不開放 SPA 與健身房設施。

由於新冠肺炎（COVID-19）疫情，住客必須於所有室內公共區域佩戴口罩。