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  6. Hakone Kowakien Tenyu (Ryokan) (Japan) Deals

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  • Amenities
  • House rules
  • The fine print
  • Guest reviews (1,518)

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

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We Price Match

Ryokan Hakone Kowakien Tenyu

Hakone Kowakien Tenyu

250-0407 Kanagawa, Hakone, Ninotaira 1297, Japan – Great location - show map

After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account.
8.8
Excellent
1,518 reviews
  • Facilities

    9.2

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Value for money

    7.8

  • Location

    8.4

  • Total

    8.8

  • Free WiFi

    8.9

This definitely exceeded my expectations, the booking.com site doesn’t do justice. We were greeted by amazing customer service, they carried our bags to our rooms. The room was beautiful with a private onsen bath. The dinner was phenomenal and the service was just as good. It was my boyfriends birthday and they made the birthday plate for us and took and printed a photo of us as a memory. The onsen was also AMAZING. MUST STAY!!! Amazing value for your money.

Kana United States of America

The staff were unbelievably accommodating. We had planned a dinner off the premises and they were able to get us a taxi there. Unfortunately, taxis back were impossible (service ends around 8pm) and so a staff member personally picked us up in a hotel van to bring us back safely.

Ingrid Japan

The hotel and grounds are beautiful. We loved our room (especially the private bath on the deck!). It snowed on our second day there, so we got to witness the hotel turn into a winter wonderland - it was GORGEOUS. The included breakfast is also great- a lot of options ranging from American to traditional Japanese breakfast. However, the real highlight for us was the onsen facilities. They rotate every the day which is the mens vs womens spa, so you can experience both the infinity pool outdoor spa overlooking the valley one day, then the outdoor grotto spa under a waterfall the next day. I would return to this hotel purely for the onsen experience.

Anne United States of America

The hotel itself is very modern, sleek, and clean but still with a traditional feel. The public onsen was beautiful and the private baths on the room balconies were also very nice. The staff were all very kind, although they did not all speak great English (some did!). Beds were very comfortable, loved the traditional clothes, and the breakfast spread was huge (Western and Japanese style breakfast on offer). Overall a great experience!

Kyle United States of America

Cleanliness and service were excellent. Both onsen's view were beautiful even in winter season.

Joab Australia

This is a perfect choice for a stay in Hakone. We love everything here, good quality food. New facilities. Professional staff.

Marine United States of America

the best infinity hotspring... staff are good... well recommended

Ikki Japan

Amazing, unforgettable experience! The ryokan we stayed in was beautifully designed, and we were given a stellar view overlooking the surrounding garden. It was incredible bathing in our private onsen during the winter night and watching the stars. We loved our traditional Kaiseki dinner and phenomenal breakfast buffet. Public onsen facilities were clean and the mountain and waterfall views were gorgeous. Staff were friendly and went out of their way to ensure an enjoyable and memorable time.

Joanna United States of America

This hotel is amazing. I booked it for the onsen bath on the balcony in the room, and it was exactly what I wanted. It was a decent size bath, very comfy for 1 person and we even squeezed 2 on. With a really cute view of the garden and trees. I also booked it for the two public onsens, and both exceeded expectations. Definitely an important ritual of Japanese culture and worth doing, the infinity onsen made the price of this hotel worth it. I liked the position of the hotel on the hill in Gora looking out over the valley. It also has a shuttle bus from Gora station which is necessary as it's too far to walk.

Jordan Australia

Beautiful and stylish hotel. Very clean and modern yet traditional. Nice size room, great amenities and fun to soak in the private bath on the balcony. We did not have dinner but the breakfast (buffet) was excellent with a lot of choices. Would certainly stay here again if I find myself back in Hakone.

Jennifer United States of America

Staff

8.9
Highly rated for:
Great breakfast
Highly rated for:
Great breakfast
Highly rated for:
Room sizes
Highly rated for:
Great check-in experience
Highly rated for:
Room sizes
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
The building where the ryokan is located
A general mountain view or a mountain view taken from the ryokan
The swimming pool at or near Hakone Kowakien Tenyu
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Hakone Kowakien Tenyu

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Hakone Kowakien Tenyu

8.8
Excellent
1,518 reviews
  • 8.9

    Staff

  • Highly rated for:
    Great breakfast
  • Highly rated for:
    Great breakfast
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Great check-in experience
  • Highly rated for:
    Room sizes
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • What guests loved the most:
  • “This definitely exceeded my expectations, the booking.com site doesn’t do justice. We were greeted by amazing customer service, they carried our bags to our rooms.”
    Kana Kana United States of America United States of America
  • “The staff were unbelievably accommodating. We had planned a dinner off the premises and they were able to get us a taxi there.”
    Ingrid Ingrid Japan Japan
  • “The hotel and grounds are beautiful. We loved our room (especially the private bath on the deck!).”
    Anne Anne United States of America United States of America
  • “The hotel itself is very modern, sleek, and clean but still with a traditional feel. The public onsen was beautiful and the private baths on the room balconies were also very nice.”
    Kyle Kyle United States of America United States of America
  • “Cleanliness and service were excellent. Both onsen's view were beautiful even in winter season.”
    Joab Joab Australia Australia
  • “This is a perfect choice for a stay in Hakone. We love everything here, good quality food. New facilities. Professional staff.”
    Marine Marine United States of America United States of America
  • “the best infinity hotspring... staff are good... well recommended”
    Ikki Ikki Japan Japan
  • “Amazing, unforgettable experience! The ryokan we stayed in was beautifully designed, and we were given a stellar view overlooking the surrounding garden.”
    Joanna Joanna United States of America United States of America
  • “This hotel is amazing. I booked it for the onsen bath on the balcony in the room, and it was exactly what I wanted. It was a decent size bath, very comfy for 1 person and we even squeezed 2 on.”
    Jordan Jordan Australia Australia
  • “Beautiful and stylish hotel. Very clean and modern yet traditional. Nice size room, great amenities and fun to soak in the private bath on the balcony.”
    Jennifer Jennifer United States of America United States of America

Experience World-class Service at Hakone Kowakien Tenyu

One of our top picks in Hakone. Opened in April 2017, Hakone Kowakien Tenyu offers Japanese-style rooms with tatami flooring, an open-air bath or ceramic open-air hot springs bath made with Shigaraki pottery. The property features views of Tonomine, Myojogatake and Mount Asama. Free WiFi is available throughout the property.

All rooms have air conditioning, a flat-screen TV, mini-bar, refrigerator, electric kettle and private bathroom. Free bath amenities and a hairdryer are provided. Some rooms feature a seating area where you can relax. Wine and champagne are offered by the property at an additional fee.

The 24-hour front desk provides free luggage storage. Guests can enjoy the shared lounge, shops, on-site gardens and terrace. There is also a spa lounge and sauna available for guests. There is an on-site drinks vending machine.

There is an on-site bar and lounge in addition to a Japanese-style restaurant. Hakone Kowakien Tenyu offers a breakfast buffet. For dinner, guests can enjoy Japanese and Western-style fusion cuisine.

The property is a minutes walk from Tenyu Bus Stop and a 12-minute walk from Kowakien Bus Stop. The property also provides a free shuttle. Kowakudani station is a 16-minute bus ride from the property, while Hakone Kowakien Yunessun is a 5-minute walk away. A 30-minute drive away from the property, Hakone Open-Air Museum has an outdoor exhibit with sculptures and an indoor exhibit dedicated to Pablo Picasso. Lake Ashi is a 25-minute drive away.

This property is a ryokan, which is a type of traditional Japanese Inn. Learn more

  • What's a ryokan?
    A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
  • What are the big differences between a ryokan and a hotel?
    Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
  • What's a kaiseki meal?
    Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
  • What's a yukata?
    A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
  • How should I wear a yukata?
    First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
  • What's a Japanese hot spring (onsen)?
    Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
  • What's standard bathing etiquette?
    At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
  • Why are tattoos not allowed?
    While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.

Couples in particular like the location – they rated it 8.5 for a two-person trip.

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Hakone Kowakien Tenyu has been welcoming Booking.com guests since Oct 1, 2016

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Brilliant!

Most popular amenities

Non-smoking rooms
Free parking
Family rooms
Hot spring bath
Free WiFi
Spa
Bar

Good for couples – they rated the facilities 9.4 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

낍 Top Location: Highly rated by recent guests (8.4)

끉 Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast Info

Asian

끸 Free Private Parking Available On Site

Open-air bath, ​Bathhouse, ​Hot spring bath

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Guest reviews

8.8
Excellent
1,518 reviews
Read more

Select topics to read reviews:

See what guests loved the most:

  • Kana United States of America

    “This definitely exceeded my expectations, the booking.com site doesn’t do justice. We were greeted by amazing customer service, they carried our bags to our rooms. The room was beautiful with a private onsen bath. The dinner was phenomenal and the service was just as good. It was my boyfriends birthday and they made the birthday plate for us and took and printed a photo of us as a memory. The onsen was also AMAZING. MUST STAY!!! Amazing value for your money.” Read more

  • Ingrid Japan

    “The staff were unbelievably accommodating. We had planned a dinner off the premises and they were able to get us a taxi there. Unfortunately, taxis back were impossible (service ends around 8pm) and so a staff member personally picked us up in a hotel van to bring us back safely. ” Read more

  • Anne United States of America

    “The hotel and grounds are beautiful. We loved our room (especially the private bath on the deck!). It snowed on our second day there, so we got to witness the hotel turn into a winter wonderland - it was GORGEOUS. The included breakfast is also great- a lot of options ranging from American to traditional Japanese breakfast. However, the real highlight for us was the onsen facilities. They rotate every the day which is the mens vs womens spa, so you can experience both the infinity pool outdoor spa overlooking the valley one day, then the outdoor grotto spa under a waterfall the next day. I would return to this hotel purely for the onsen experience.” Read more

  • Kyle United States of America

    “The hotel itself is very modern, sleek, and clean but still with a traditional feel. The public onsen was beautiful and the private baths on the room balconies were also very nice. The staff were all very kind, although they did not all speak great English (some did!). Beds were very comfortable, loved the traditional clothes, and the breakfast spread was huge (Western and Japanese style breakfast on offer). Overall a great experience!” Read more

  • Joab Australia

    “Cleanliness and service were excellent. Both onsen's view were beautiful even in winter season.”

  • Marine United States of America

    “This is a perfect choice for a stay in Hakone. We love everything here, good quality food. New facilities. Professional staff. ”

  • Ikki Japan

    “the best infinity hotspring... staff are good... well recommended”

  • Joanna United States of America

    “Amazing, unforgettable experience! The ryokan we stayed in was beautifully designed, and we were given a stellar view overlooking the surrounding garden. It was incredible bathing in our private onsen during the winter night and watching the stars. We loved our traditional Kaiseki dinner and phenomenal breakfast buffet. Public onsen facilities were clean and the mountain and waterfall views were gorgeous. Staff were friendly and went out of their way to ensure an enjoyable and memorable time. ” Read more

  • Jordan Australia

    “This hotel is amazing. I booked it for the onsen bath on the balcony in the room, and it was exactly what I wanted. It was a decent size bath, very comfy for 1 person and we even squeezed 2 on. With a really cute view of the garden and trees. I also booked it for the two public onsens, and both exceeded expectations. Definitely an important ritual of Japanese culture and worth doing, the infinity onsen made the price of this hotel worth it. I liked the position of the hotel on the hill in Gora looking out over the valley. It also has a shuttle bus from Gora station which is necessary as it's too far to walk.” Read more

  • Jennifer United States of America

    “Beautiful and stylish hotel. Very clean and modern yet traditional. Nice size room, great amenities and fun to soak in the private bath on the balcony. We did not have dinner but the breakfast (buffet) was excellent with a lot of choices. Would certainly stay here again if I find myself back in Hakone.” Read more

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About Hakone Kowakien Tenyu

Welcoming Booking.com guests since Oct 1, 2016

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  • Shuttles

    Ten-yu free shuttle bus is running from Gora station(強羅駅). Departure Time : •Morning - 9:15, 9:45.....12:00 (every 30 mins) •Out of Service - 12:15 ~ 13:45 •Afternoon - 13:45, 14:15.....16:45 (every 30 mins) •Night - 17:00, 17:30...... 20:00 (every 30 mins) The shuttle bus service is no reservation required. * To get to the pick-up place, please find a "Ten-yu" information board in front of Gora station.


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    Asked about: Dinner Time 17:30- Maisonette Superior Room with Open air-Bath - Top Floor with Yunessun Spa One Day Ticket
  • For rooms that have 2 beds and 2 futons, can you choose if you want to sleep in the bed or on the futons?

    Thank you for your enquiry! The basic setting in all hotel rooms are twin bed style. And only in the case of staying 3 or 4 guests in one room, we would arrange 1 or 2 Futons.


    You found this answer helpful

    You found this answer unhelpful

  • Is there a hair dryer in superior room

    We have dryer amenity in all types of room.


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  • Is the open air bath hot spring?

    The Open-Air bath on the room balcony is nature hot spring water.


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  • i have a tatoo, can I use the public onsen?

    Depending on the size of tatoo. In case less than 5 cm it is, we can give you a seal (sticker) at our front desk. In case more than 5 cm, you cannot take public onsen.


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  • How do we get to and from Odawa station and the hotel? Is there a shuttle?

    We only have shuttle service from Gora station. If you come from Odawara station, we recommend you to take Izu-Hakone bus from No.5 bus stop. The bus is bound for Hakone-en (箱根園), and please get off at 'Ten-yu' bus stop.


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  • How to get to Hakone kowakien tenyu from Narita airport?

    Narita Airport to Hakone Kowakien Ten-yu 1. Taking Narita Express Line from the Airport to Tokyo station 2. Changing to Shinkansen (Bullet train) to go to Odawara station 3. Getting on Izu-Hakone bus from No.5 bus stop at Odawara station which bound for Hakone-en(箱根園). 4. Getting off at 'Ten-yu' bus stop.


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  • how much does taxi cost from hakone yumoto to Tenyu?

    It takes 5000JPY and 30 minutes from Hakone Yumoto station to hotel.


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  • For the free shuttle, is it from where to where? Do you also have car for going from tokyo to your property? Thanks

    Ten-yu free shuttle bus is running from Gora station(強羅駅). Departure Time : •Morning - 9:15, 9:45.....12:00 (every 30 mins) •Out of Service - 12:15 ~ 13:45 •Afternoon - 13:45, 14:15.....16:45 (every 30 mins) •Night - 17:00, 17:30...... 20:00 (every 30 mins)The shuttle bus service is no reservation required. * To get to the pick-up place, please find a "Ten-yu" information board in front of Gora station. Unfortunately we have no car from Tokyo Station.


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Previous question and answers from this property

See what other travelers asked before staying at Ryokan Hakone Kowakien Tenyu

Most recent questions
  • Shuttles

    Ten-yu free shuttle bus is running from Gora station(強羅駅). Departure Time : •Morning - 9:15, 9:45.....12:00 (every 30 mins) •Out of Service - 12:15 ~ 13:45 •Afternoon - 13:45, 14:15.....16:45 (every 30 mins) •Night - 17:00, 17:30...... 20:00 (every 30 mins) The shuttle bus service is no reservation required. * To get to the pick-up place, please find a "Ten-yu" information board in front of Gora station.


    You found this answer helpful

    You found this answer unhelpful

    Asked about: Dinner Time 17:30- Maisonette Superior Room with Open air-Bath - Top Floor with Yunessun Spa One Day Ticket
  • For rooms that have 2 beds and 2 futons, can you choose if you want to sleep in the bed or on the futons?

    Thank you for your enquiry! The basic setting in all hotel rooms are twin bed style. And only in the case of staying 3 or 4 guests in one room, we would arrange 1 or 2 Futons.


    You found this answer helpful

    You found this answer unhelpful

  • Is there a hair dryer in superior room

    We have dryer amenity in all types of room.


    You found this answer helpful

    You found this answer unhelpful

  • Is the open air bath hot spring?

    The Open-Air bath on the room balcony is nature hot spring water.


    You found this answer helpful

    You found this answer unhelpful

  • i have a tatoo, can I use the public onsen?

    Depending on the size of tatoo. In case less than 5 cm it is, we can give you a seal (sticker) at our front desk. In case more than 5 cm, you cannot take public onsen.


    You found this answer helpful

    You found this answer unhelpful

  • How do we get to and from Odawa station and the hotel? Is there a shuttle?

    We only have shuttle service from Gora station. If you come from Odawara station, we recommend you to take Izu-Hakone bus from No.5 bus stop. The bus is bound for Hakone-en (箱根園), and please get off at 'Ten-yu' bus stop.


    You found this answer helpful

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  • How to get to Hakone kowakien tenyu from Narita airport?

    Narita Airport to Hakone Kowakien Ten-yu 1. Taking Narita Express Line from the Airport to Tokyo station 2. Changing to Shinkansen (Bullet train) to go to Odawara station 3. Getting on Izu-Hakone bus from No.5 bus stop at Odawara station which bound for Hakone-en(箱根園). 4. Getting off at 'Ten-yu' bus stop.


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  • how much does taxi cost from hakone yumoto to Tenyu?

    It takes 5000JPY and 30 minutes from Hakone Yumoto station to hotel.


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  • For the free shuttle, is it from where to where? Do you also have car for going from tokyo to your property? Thanks

    Ten-yu free shuttle bus is running from Gora station(強羅駅). Departure Time : •Morning - 9:15, 9:45.....12:00 (every 30 mins) •Out of Service - 12:15 ~ 13:45 •Afternoon - 13:45, 14:15.....16:45 (every 30 mins) •Night - 17:00, 17:30...... 20:00 (every 30 mins)The shuttle bus service is no reservation required. * To get to the pick-up place, please find a "Ten-yu" information board in front of Gora station. Unfortunately we have no car from Tokyo Station.


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Host Info

Host Review Score 8.9

Newly open on April 20th, 2017!

Languages spoken: English, Japanese, Korean, Chinese

Area Info *
Guests loved walking around the neighborhood!
Great location - show map
What's nearby
  • Hakone Kowakien Yunessun
    0.1 miles
  • Okada Museum of Art
    0.1 miles
  • Chisuji Falls
    0.4 miles
  • Hakone Open-Air Museum
    0.6 miles
  • Hakone Museum of Art
    0.6 miles
  • Hakone Gora Park
    0.7 miles
  • Tenoyu
    0.9 miles
Top attractions
  • Hakone-Yumoto Station
    3.4 miles
  • Soga Bessho Bairin Festival
    9.5 miles
Natural Beauty
  • Lake Lake Ashi
    5 miles
  • Mountain Kintoki Mountain
    9.3 miles
Public transit
  • Train Kowakudani Station
    0.5 miles
  • Train Gora Station
    0.9 miles
  • Train Miyanoshita Station
    1.1 miles
Closest Airports
  • Tokyo International Airport
    46.6 miles
  • Shizuoka Airport
    57.6 miles
* All distances are measured in straight lines. Actual travel distances may vary.

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Brilliant!
1 Restaurant On Site

    Restaurant

    Open for: Dinner

    Menu: À la carte

5 reasons to choose Hakone Kowakien Tenyu

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Hakone

Amenities of Hakone Kowakien Tenyu Great facilities! Review score, 9.2

Most popular amenities

Non-smoking rooms
Free parking
Family rooms
Hot spring bath
Free WiFi
Spa
Bar
Outdoors
  • Terrace
  • Garden
Pets
  • Pets are not allowed.

Activities
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Bathhouse
  • Open-air bath
  • Water park Additional charge
  • Hot spring bath
  • Cycling Off-site
  • Hiking Off-site Additional charge
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Sauna
Food & Drink
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
Internet
  • Free! WiFi is available in the hotel rooms and is free of charge.

Parking

    Free! Free private parking is possible on site (reservation is needed).

  • Accessible parking
  • Electric vehicle charging station
Front Desk Services
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Books, DVDs & music for kids
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
Business Facilities
  • Fax/Photocopying Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
General
  • Shuttle service
  • Vending machine (drinks)
  • Shuttle service (free)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Shops (on site)
  • Heating
  • Gift shop
  • Elevator
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Languages Spoken
  • English
  • Japanese
  • Korean
  • Chinese

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Awesome!

House rules Hakone Kowakien Tenyu takes special requests – add in the next step!

Check-in

3:00 PM - 7:00 PM

Check-out

9:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

No age restriction

There's no age requirement for check-in

Cards accepted at this property

Mastercard Visa UnionPay credit card UC NICOS JCB American Express Hakone Kowakien Tenyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Hakone Kowakien Tenyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print

When the booking includes only breakfast and you would like to add diner, please inform the property by 15:00 on that day. Contact details can be found on the booking confirmation.

Please notify the property in advance if guests plan to bring children who will sleep on existing futon beds.

Adult rates are applicable to children 6 years and older.

Dinner is served at 17:30 for guests with a half board plan. When booking a half board plan, please contact the property directly for details regarding dinner.

Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).

Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Guests must check in by 7:30 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Hakone Kowakien Tenyu

  • The following parking options are available to guests staying at Hakone Kowakien Tenyu (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Electric vehicle charging station
    • Accessible parking

  • Hakone Kowakien Tenyu is 3.1 miles from the center of Hakone.

  • Room options at Hakone Kowakien Tenyu include:

    • Quad
    • Suite

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hakone Kowakien Tenyu on this page.

  • The prices at Hakone Kowakien Tenyu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • From the nearest airport, you can get to Hakone Kowakien Tenyu by:

    • Train 2h

  • Yes, Hakone Kowakien Tenyu is popular with guests booking family stays.

  • Guests staying at Hakone Kowakien Tenyu can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).

    Breakfast option(s) include:

    • Asian

  • Hakone Kowakien Tenyu offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Water park
    • Open-air bath
    • Hot spring bath
    • Body treatments
    • Beauty services
    • Spa lounge/Relaxation area
    • Bathhouse
    • Spa facilities
    • Facial treatments

  • Hakone Kowakien Tenyu has 1 restaurant:

    • Restaurant

  • Check-in at Hakone Kowakien Tenyu is from 3:00 PM, and check-out is until 11:00 AM.

8.8 Excellent 1,518 reviews 100% real guest experiences
  • Awesome: 9+

    948

  • Good: 7 – 9

    434

  • Okay: 5 – 7

    99

  • Poor: 3 – 5

    30

  • Very Poor: 1 – 3

    7

Categories
  • Staff8.9
  • Facilities 9.2
  • Cleanliness9.4
  • Comfort9.3
  • Value for money7.8
  • Location8.4
  • Free WiFi8.9
High score for Hakone

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    How to get to Hakone Kowakien Tenyu from Tokyo International Airport
    • Public transportation
      120 minutes
    • Free parking is available.
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    The Best of Hakone

    Click here to see more properties near popular landmarks in Hakone

    Business Areas

    • Soga Bessho Bairin Festival

    Landmarks

    • Hakone Shrine
    • Hakone Checkpoint
    • Odawara Castle
    • Hakone Kowakien Yunessun
    • Chisuji Falls

    Museums

    • Hakone Open-Air Museum
    • Pola Museum
    • Venetian Glass Museum
    • Hakone Lalique Museum
    • Okada Museum of Art
    • Hakone Museum of Art

    Parks

    • Hakone Gora Park
    • Hakone Botanical Garden of Wetlands

    Popular Areas

    • Owakudani Valley
    • Lake Ashi
    • Kintokiyama
    • Tenoyu

    Shopping Areas

    • Gotemba Premium Outlet

    Airports

    • Tokyo International Airport (HND) 46.6 miles
    • Shizuoka Airport (FSZ) 57.6 miles

    Train Stations

    • Hakone-Yumoto Station
    • Kowakudani Station
    • Gora Station
    • Togendai Station
    • Miyanoshita Station
    • Ohiradai Station

    Most Popular Cities

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