Ryokan Hakone Kowakien Tenyu
250-0407 Kanagawa, Hakone, Ninotaira 1297, Japan – Great location - show map
Excellent in any possible way!! Onsen is with amazing view and is to die for. Food is excellent and staffs is always nice and with happy face, special thanks to Moe Kitabayashi for her kindness and hospitality. It is on an expensive side compared to other hotels but definitely worth staying!! Will definitely come back.
JapanThis definitely exceeded my expectations, the booking.com site doesn’t do justice. We were greeted by amazing customer service, they carried our bags to our rooms. The room was beautiful with a private onsen bath. The dinner was phenomenal and the service was just as good. It was my boyfriends birthday and they made the birthday plate for us and took and printed a photo of us as a memory. The onsen was also AMAZING. MUST STAY!!! Amazing value for your money.
United States of AmericaThe staff were unbelievably accommodating. We had planned a dinner off the premises and they were able to get us a taxi there. Unfortunately, taxis back were impossible (service ends around 8pm) and so a staff member personally picked us up in a hotel van to bring us back safely.
JapanThe hotel and grounds are beautiful. We loved our room (especially the private bath on the deck!). It snowed on our second day there, so we got to witness the hotel turn into a winter wonderland - it was GORGEOUS. The included breakfast is also great- a lot of options ranging from American to traditional Japanese breakfast. However, the real highlight for us was the onsen facilities. They rotate every the day which is the mens vs womens spa, so you can experience both the infinity pool outdoor spa overlooking the valley one day, then the outdoor grotto spa under a waterfall the next day. I would return to this hotel purely for the onsen experience.
United States of AmericaThe hotel itself is very modern, sleek, and clean but still with a traditional feel. The public onsen was beautiful and the private baths on the room balconies were also very nice. The staff were all very kind, although they did not all speak great English (some did!). Beds were very comfortable, loved the traditional clothes, and the breakfast spread was huge (Western and Japanese style breakfast on offer). Overall a great experience!
United States of AmericaCleanliness and service were excellent. Both onsen's view were beautiful even in winter season.
AustraliaThis is a perfect choice for a stay in Hakone. We love everything here, good quality food. New facilities. Professional staff.
United States of Americathe best infinity hotspring... staff are good... well recommended
JapanAmazing, unforgettable experience! The ryokan we stayed in was beautifully designed, and we were given a stellar view overlooking the surrounding garden. It was incredible bathing in our private onsen during the winter night and watching the stars. We loved our traditional Kaiseki dinner and phenomenal breakfast buffet. Public onsen facilities were clean and the mountain and waterfall views were gorgeous. Staff were friendly and went out of their way to ensure an enjoyable and memorable time.
United States of AmericaThis hotel is amazing. I booked it for the onsen bath on the balcony in the room, and it was exactly what I wanted. It was a decent size bath, very comfy for 1 person and we even squeezed 2 on. With a really cute view of the garden and trees. I also booked it for the two public onsens, and both exceeded expectations. Definitely an important ritual of Japanese culture and worth doing, the infinity onsen made the price of this hotel worth it. I liked the position of the hotel on the hill in Gora looking out over the valley. It also has a shuttle bus from Gora station which is necessary as it's too far to walk.
Australia
Hakone Kowakien Tenyu
- What guests loved the most:
-
Yutaro
Japan
-
Kana
United States of America
-
Ingrid
Japan
-
Anne
United States of America
-
Kyle
United States of America
-
Joab
Australia
-
Marine
United States of America
-
Ikki
Japan
-
Joanna
United States of America
-
Jordan
Australia
Experience World-class Service at Hakone Kowakien Tenyu
One of our top picks in Hakone. Opened in April 2017, Hakone Kowakien Tenyu offers Japanese-style rooms with tatami flooring, an open-air bath or ceramic open-air hot springs bath made with Shigaraki pottery. The property features views of Tonomine, Myojogatake and Mount Asama. Free WiFi is available throughout the property.
All rooms have air conditioning, a flat-screen TV, mini-bar, refrigerator, electric kettle and private bathroom. Free bath amenities and a hairdryer are provided. Some rooms feature a seating area where you can relax. Wine and champagne are offered by the property at an additional fee.
The 24-hour front desk provides free luggage storage. Guests can enjoy the shared lounge, shops, on-site gardens and terrace. There is also a spa lounge and sauna available for guests. There is an on-site drinks vending machine.
There is an on-site bar and lounge in addition to a Japanese-style restaurant. Hakone Kowakien Tenyu offers a breakfast buffet. For dinner, guests can enjoy Japanese and Western-style fusion cuisine.
The property is a minutes walk from Tenyu Bus Stop and a 12-minute walk from Kowakien Bus Stop. The property also provides a free shuttle. Kowakudani station is a 16-minute bus ride from the property, while Hakone Kowakien Yunessun is a 5-minute walk away. A 30-minute drive away from the property, Hakone Open-Air Museum has an outdoor exhibit with sculptures and an indoor exhibit dedicated to Pablo Picasso. Lake Ashi is a 25-minute drive away.
This property is a ryokan, which is a type of traditional Japanese Inn. Learn more
-
- What's a ryokan?
- A ryokan is a traditional Japanese inn. They usually feature bathhouses, multicourse dinners, communal spaces where guests can relax, and rooms with woven-straw flooring and futon mats. Like hotels, a range of ryokans (from budget to luxury) is available. What originated centuries ago as a free rest house for long-distance travelers has evolved into a popular destination for relaxation surrounded by therapeutic mineral springs.
-
- What are the big differences between a ryokan and a hotel?
- Unlike a hotel, where the guest room is just a place to turn in for the night, a ryokan is more than just a place to sleep. In Japan, many travelers journey long distances to relax in a hot spring bath and feast on a traditional multicourse dinner – staying in a ryokan is an experience in and of itself. These ryokans typically have Japanese-style rooms with woven-straw floors and futon beds (no Western beds and carpeting). You should also remove your shoes at the entrance of the room, or before you enter it. Modern ryokans might serve buffet-style meals in a dining area, while more traditional ryokans tend to serve in-room dinners. Some ryokan rooms have a private bathroom, and others might just have a shared bathroom.
-
- What's a kaiseki meal?
- Kaiseki is the culinary highlight at a ryokan, embodying beautifully presented dishes that delight both the palate and the eyes. Every one of the 10 to 15 dishes that make up the multicourse Japanese dinner is prepared in a way that highlights the unique textures, colors, and flavors of featured seasonal ingredients and local specialties. Most commonly served at special restaurants and ryokans, a traditional kaiseki dinner usually consists of bite-size appetizers, fresh sashimi (raw fish, like sushi), soup, grilled fish or meat, a hot-pot dish, rice with miso soup, and a small dessert.
-
- What's a yukata?
- A yukata is a casual summer kimono or robe, typically made of light cotton. Many ryokans provide guests with yukata robes during their stay. In some areas, it's common to see guests strolling through the neighborhood in their yukatas. The loose-fitting garment is perfect for sleeping and relaxing in.
-
- How should I wear a yukata?
- First, put your arms through the sleeves like you would with a robe. Take the right side of the yukata and wrap it across your body. Then, take the left side and wrap it over the right, making sure that the robe is level at your ankles. Pinning the yukata closed on the right side, wrap the sash around your waist a couple of times and then tie a bow. Generally, the bow is tied around the waist for women, and the hips for men.
-
- What's a Japanese hot spring (onsen)?
- Onsen (literally "hot spring") is a term often used to refer to both the mineral-rich hot springs and the bathing facilities that house them. Whether the bath is public or private, gender-segregated or mixed, indoor or outdoor, soaking and unwinding in the soothing geothermal waters at an onsen is a millennia-old custom deeply embedded in Japanese culture.
-
- What's standard bathing etiquette?
- At a bathhouse—onsen or not—guests are expected to remove all clothing in their respective changing rooms before entering the bathing area. As a common courtesy, once inside the bathing area, guests should wash and rinse their bodies thoroughly before quietly stepping into the hot water. Whether you relax in solitude or converse softly with others is up to you, but guests should always be mindful of others. Wash towels are often used to cover one’s private areas while walking around. However, note that you should not put towels in the water.
-
- Why are tattoos not allowed?
- While tattoos have become more popular among Japan's youth, many Japanese people still associate them with outlaws and organized crime. Nowadays, not all businesses ban customers with tattoos, but you might still be refused admission to bathhouses and swimming pools. Small tattoos can be covered up using waterproof bandaids, but keep in mind that each property has the final say on what’s acceptable.
Couples in particular like the location – they rated it 8.5 for a two-person trip.
We speak your language!
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryMost popular amenities
Good for couples – they rated the facilities 9.4 for two-person stays.
Currency Exchange: Need local currency? This property has currency exchange on site.
Top Location: Highly rated by recent guests (8.4)
Want a great night's sleep? This property was highly rated for its very comfy beds.
Breakfast Info
Asian
Free Private Parking Available On Site
Open-air bath, Bathhouse, Hot spring bath
See what guests loved the most:
-
Yutaro
Japan“Excellent in any possible way!! Onsen is with amazing view and is to die for. Food is excellent and staffs is always nice and with happy face, special thanks to Moe Kitabayashi for her kindness and hospitality. It is on an expensive side compared to other hotels but definitely worth staying!! Will definitely come back.” Read more
-
Kana
United States of America“This definitely exceeded my expectations, the booking.com site doesn’t do justice. We were greeted by amazing customer service, they carried our bags to our rooms. The room was beautiful with a private onsen bath. The dinner was phenomenal and the service was just as good. It was my boyfriends birthday and they made the birthday plate for us and took and printed a photo of us as a memory. The onsen was also AMAZING. MUST STAY!!! Amazing value for your money.” Read more
-
Ingrid
Japan
“The staff were unbelievably accommodating. We had planned a dinner off the premises and they were able to get us a taxi there. Unfortunately, taxis back were impossible (service ends around 8pm) and so a staff member personally picked us up in a hotel van to bring us back safely. ” Read more
-
Anne
United States of America
“The hotel and grounds are beautiful. We loved our room (especially the private bath on the deck!). It snowed on our second day there, so we got to witness the hotel turn into a winter wonderland - it was GORGEOUS. The included breakfast is also great- a lot of options ranging from American to traditional Japanese breakfast. However, the real highlight for us was the onsen facilities. They rotate every the day which is the mens vs womens spa, so you can experience both the infinity pool outdoor spa overlooking the valley one day, then the outdoor grotto spa under a waterfall the next day. I would return to this hotel purely for the onsen experience.” Read more
-
Kyle
United States of America
“The hotel itself is very modern, sleek, and clean but still with a traditional feel. The public onsen was beautiful and the private baths on the room balconies were also very nice. The staff were all very kind, although they did not all speak great English (some did!). Beds were very comfortable, loved the traditional clothes, and the breakfast spread was huge (Western and Japanese style breakfast on offer). Overall a great experience!” Read more
-
Joab
Australia“Cleanliness and service were excellent. Both onsen's view were beautiful even in winter season.”
-
Marine
United States of America
“This is a perfect choice for a stay in Hakone. We love everything here, good quality food. New facilities. Professional staff. ”
-
Ikki
Japan
“the best infinity hotspring... staff are good... well recommended”
-
Joanna
United States of America
“Amazing, unforgettable experience! The ryokan we stayed in was beautifully designed, and we were given a stellar view overlooking the surrounding garden. It was incredible bathing in our private onsen during the winter night and watching the stars. We loved our traditional Kaiseki dinner and phenomenal breakfast buffet. Public onsen facilities were clean and the mountain and waterfall views were gorgeous. Staff were friendly and went out of their way to ensure an enjoyable and memorable time. ” Read more
-
Jordan
Australia
“This hotel is amazing. I booked it for the onsen bath on the balcony in the room, and it was exactly what I wanted. It was a decent size bath, very comfy for 1 person and we even squeezed 2 on. With a really cute view of the garden and trees. I also booked it for the two public onsens, and both exceeded expectations. Definitely an important ritual of Japanese culture and worth doing, the infinity onsen made the price of this hotel worth it. I liked the position of the hotel on the hill in Gora looking out over the valley. It also has a shuttle bus from Gora station which is necessary as it's too far to walk.” Read more
Didn't find your answer? Ask a question about the property
Booking.com questions and answers guidelines
Questions and answers should be property- or room-related. The most helpful contributions are detailed and help others make better decisions. Don’t include any personal, political, ethical, or religious commentary. Promotional content will be removed. Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams.
Avoid using profanity or approximations of profanity with creative spelling – in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit language, violence, or the promotion of illegal activity are not allowed.
Respect the privacy of others. Booking.com will make efforts to obscure email addresses, phone numbers, websites, social media accounts, and similar details.
Booking.com does not accept responsibility or liability for any question or answers. Booking.com is a distributor (without any obligation to verify) and not a publisher of these questions and answers. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines.
Some of these options might help answer your question
Got a question?
Find more info in the questions and answers. Need something else? Send your own question to the property below.
About Hakone Kowakien Tenyu
Welcoming Booking.com guests since Oct 1, 2016
We speak your language
Thanks! You'll receive an email as soon as the property answers your question.
Host Info
Newly open on April 20th, 2017!
Languages spoken: English, Japanese, Korean, Chinese
-
Hakone Kowakien Yunessun0.1 miles
-
Okada Museum of Art0.1 miles
-
Chisuji Falls0.4 miles
-
Hakone Open-Air Museum0.6 miles
-
Hakone Museum of Art0.6 miles
-
Hakone Gora Park0.7 miles
-
Tenoyu0.9 miles
-
Hakone-Yumoto Station3.4 miles
-
Soga Bessho Bairin Festival9.5 miles
-
Lake Lake Ashi5 miles
-
Mountain Kintoki Mountain9.3 miles
-
Train Kowakudani Station0.5 miles
-
Train Gora Station0.9 miles
-
Train Miyanoshita Station1.1 miles
-
Tokyo International Airport46.6 miles
-
Shizuoka Airport57.6 miles
What would you like to know?
No thanksThank you for your time
Your feedback will help us improve this feature for all of our customers
CloseWe're sorry, but there was an error submitting your comment. Please try again.
RetryRestaurant
Open for: Dinner
5 reasons to choose Hakone Kowakien Tenyu
Why book with us?
Prices you can't beat!
Manage your bookings online
The staff speaks English
Booking is safe
One of our top picks in Hakone
Amenities of Hakone Kowakien Tenyu
Great facilities! Review score, 9.2
Most popular amenities
Outdoors
- Terrace
- Garden
Pets
-
Pets are not allowed.
Activities
- Spa lounge/Relaxation area
- Spa facilities
- Body treatments
- Facial treatments
- Beauty services
- Bathhouse
- Open-air bath
- Water park Additional charge
- Hot spring bath
- Cycling Off-site
- Hiking Off-site Additional charge
- Hot tub/Jacuzzi
- Massage Additional charge
- Spa Additional charge
- Sauna
Food & Drink
- Bottle of water
- Wine/Champagne Additional charge
- Kids' meals Additional charge
- Special diet meals (on request)
- Bar
- Restaurant
Internet
-
Free! WiFi is available in the hotel rooms and is free of charge.
Parking
- Accessible parking
- Electric vehicle charging station
Free! Free private parking is possible on site (reservation is needed).
Front Desk Services
- Concierge
- Baggage storage
- Currency exchange
- Express check-in/out Additional charge
- 24-hour front desk
Entertainment & Family Services
- Books, DVDs & music for kids
- Board games/Puzzles
Cleaning Services
- Daily housekeeping
- Suit press
Business Facilities
- Fax/Photocopying Additional charge
Safety & security
- Fire extinguishers
- Smoke alarms
- Security alarm
General
- Shuttle service
- Vending machine (drinks)
- Shuttle service (free)
- Designated smoking area
- Air conditioning
- Smoke-free property
- Shops (on site)
- Heating
- Gift shop
- Elevator
- VIP room facilities
- Family rooms
- Facilities for disabled guests
- Non-smoking rooms
Accessibility
- Toilet with grab rails
- Wheelchair accessible
Languages Spoken
- English
- Japanese
- Korean
- Chinese
Thanks for your help!
Your opinion helps us figure out what kinds of info we should ask properties for.
Back to propertyWhoops! It looks like something went wrong submitting this. Try again?
RetrySustainability initiatives
This property has taken steps to provide more sustainable and eco-friendly travel
Sustainability initiatives
These are the steps this property has taken to provide more sustainable and eco-friendly travel:
- Electric car charging station
Cancellation/
prepayment
Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children & Beds
Child policies
Children of all ages are welcome.
Children 3 and above are considered adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
There's no capacity for cribs at this property.
This property doesn't offer extra beds.
No age restriction
There's no age requirement for check-in
Hakone Kowakien Tenyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.
Smoking
Smoking is not allowed.
Pets
Pets are not allowed.
The fine print
Please notify the property in advance if guests plan to bring children who will sleep on existing futon beds.
Adult rates are applicable to children 6 years and older.
Dinner is served at 17:30 for guests with a half board plan. When booking a half board plan, please contact the property directly for details regarding dinner.
Food and beverage services at this property may be limited or unavailable due to the coronavirus (COVID-19).
Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
Guests must check in by 7:30 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.
FAQs about Hakone Kowakien Tenyu
-
Hakone Kowakien Tenyu has 1 restaurant:
- Restaurant
-
The following parking options are available to guests staying at Hakone Kowakien Tenyu (subject to availability):
- Parking
- Free parking
- On-site parking
- Private Parking
- Electric vehicle charging station
- Accessible parking
-
Check-in at Hakone Kowakien Tenyu is from 3:00 PM, and check-out is until 11:00 AM.
-
Yes, there's a hot tub. You can find out more about this and the other facilities at Hakone Kowakien Tenyu on this page.
-
Hakone Kowakien Tenyu is 3.1 miles from the center of Hakone.
-
Hakone Kowakien Tenyu offers the following activities/services (charges may apply):
- Spa
- Hot tub/Jacuzzi
- Sauna
- Massage
- Cycling
- Hiking
- Water park
- Open-air bath
- Hot spring bath
- Body treatments
- Beauty services
- Spa lounge/Relaxation area
- Bathhouse
- Spa facilities
- Facial treatments
-
The prices at Hakone Kowakien Tenyu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.
-
Guests staying at Hakone Kowakien Tenyu can enjoy a highly-rated breakfast during their stay (guest review score: 8.7).
Breakfast option(s) include:
- Asian
-
Room options at Hakone Kowakien Tenyu include:
- Quad
- Suite
-
Yes, Hakone Kowakien Tenyu is popular with guests booking family stays.
-
From the nearest airport, you can get to Hakone Kowakien Tenyu by:
- Train 2h
