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  6. Hakone Kowakien Tenyu (Hotel) (Japan) Deals

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  • Guest reviews (1,900)

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Hotel Hakone Kowakien Tenyu

Hakone Kowakien Tenyu

250-0407 Kanagawa, Hakone, Ninotaira 1297, Japan – Great location - show map

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Hakone Kowakien Tenyu

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*8.4* Hakone Kowakien Yunessun: only 2 minutes away! (450 feet by foot)

Lock in a great price for Hakone Kowakien Tenyu – rated 8.8 by recent guests!

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8.8
Excellent
1,900 reviews

  • Facilities

    9.2

  • Cleanliness

    9.3

  • Comfort

    9.2

  • Value for money

    7.7

  • Location

    8.3

  • Total

    8.8

  • Free WiFi

    8.6

The reason i booked and the highlight of this hotel is their onsen/public bath on the upper level over looking the mountains. However the onsens swap between male and female each day, so need to plan well! I arrived at 4.30 and it was already dark and the onsen changed to the lower level on the next day so couldn’t experience that view with light :( The hotel design is a combination of traditional and modern style. The service seems to lean on the contemporary side. Lack attention in details.

Sakaomon Thailand

Onsen(hot spring the amenities shampoo etc. and the bed room bed sheets and pillow

Analiza Japan

So clean and well organized.The staffs are all polite and friendly.The foods are amazing.

R Japan

The location, the private bath, everything else was amazing.

Crander7 United States of America

It was an amazing hotel. We only stayed one night but everything was prefect. The dinner was one of the best we ever experienced, the breakfast was equally amazing. The room was very large and the private bath on the balcony was heavenly. The onsen were spotless and the nicest I have visited. The staff were very helpful and friendly. Will definitely go back next time I am in Japan!

Amy United States of America

Onsen was great, room was clean. They had Yukata for kids.

Jacqueline Singapore

This property is beautiful and the views are amazing. They have two public onsens, one on the 6th floor and one on the 5th floor (5th floor is the main lobby floor). One day the 6th floor is for women and one day the 6th floor is for men. This way you get to experience both options. The breakfast buffet is to die for. We did the breakfast + dinner option and the dinner was ok (appetizer and dessert were the best).

Ani United States of America

The very attentive and hospitable staff. They deserve all the kudos for why this hotel is so successful. They take the extra mile to make guests feel comfortable.

Aryanna United States of America

The location is lovely and the free shuttle service from the train station is key. We were blown away by our room and the hotel. There are lovely gardens with waterfalls and a shrine on top. The onsen was never crowded and was nice. There is free cold tea and hot coffee available at all times. The food was amazing - we had a 7 plate dinner and breakfast too!

Patricia United States of America

The best ever, ever property that we stayed. Piece of haven in the earth. Really and truly amazing!

Claudio Brazil

Staff

8.8
Highly rated for:
Room sizes
Highly rated for:
On-site swimming pool
Highly rated for:
Very comfy beds
Highly rated for:
Very comfy beds
Highly rated for:
Room sizes
Highly rated for:
On-site swimming pool
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The building where the hotel is located Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Food at or somewhere near the hotel Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Image of the property A general mountain view or a mountain view taken from the hotel Image of the property The swimming pool at or near Hakone Kowakien Tenyu Image of the property Food at or somewhere near the hotel Image of the property Food at or somewhere near the hotel Image of the property The building where the hotel is located Image of the property The lounge or bar area at Hakone Kowakien Tenyu Image of the property Food at or somewhere near the hotel Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Food at or somewhere near the hotel Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property A restaurant or other place to eat at Hakone Kowakien Tenyu Image of the property A restaurant or other place to eat at Hakone Kowakien Tenyu Image of the property Staff members at Hakone Kowakien Tenyu Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property A restaurant or other place to eat at Hakone Kowakien Tenyu Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Staff members at Hakone Kowakien Tenyu Image of the property The building where the hotel is located Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property A bed or beds in a room at Hakone Kowakien Tenyu Image of the property A bed or beds in a room at Hakone Kowakien Tenyu Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property The building where the hotel is located Image of the property Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property A bird's-eye view of Hakone Kowakien Tenyu Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Image of the property Image of the property The building where the hotel is located Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Hakone Kowakien Tenyu, Hakone - hotel Photo Image of the property Image of the property  

Hakone Kowakien Tenyu This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

8.8
Excellent
1,900 reviews
  • 8.8

    Staff

  • Highly rated for:
    Room sizes
  • Highly rated for:
    On-site swimming pool
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Very comfy beds
  • Highly rated for:
    Room sizes
  • Highly rated for:
    On-site swimming pool
  • What guests loved the most:
  • “The reason i booked and the highlight of this hotel is their onsen/public bath on the upper level over looking the mountains.”
    Sakaomon Sakaomon Thailand Thailand
  • “Onsen(hot spring the amenities shampoo etc. and the bed room bed sheets and pillow”
    Analiza Analiza Japan Japan
  • “So clean and well organized.The staffs are all polite and friendly.The foods are amazing.”
    R R Japan Japan
  • “The location, the private bath, everything else was amazing.”
    Crander7 Crander7 United States of America United States of America
  • “It was an amazing hotel. We only stayed one night but everything was prefect. The dinner was one of the best we ever experienced, the breakfast was equally amazing.”
    Amy Amy United States of America United States of America
  • “Onsen was great, room was clean. They had Yukata for kids.”
    Jacqueline Jacqueline Singapore Singapore
  • “This property is beautiful and the views are amazing. They have two public onsens, one on the 6th floor and one on the 5th floor (5th floor is the main lobby floor).”
    Ani Ani United States of America United States of America
  • “The very attentive and hospitable staff. They deserve all the kudos for why this hotel is so successful. They take the extra mile to make guests feel comfortable.”
    Aryanna Aryanna United States of America United States of America
  • “The location is lovely and the free shuttle service from the train station is key. We were blown away by our room and the hotel. There are lovely gardens with waterfalls and a shrine on top.”
    Patricia Patricia United States of America United States of America
  • “The best ever, ever property that we stayed. Piece of haven in the earth. Really and truly amazing!”
    Claudio Claudio Brazil Brazil

Get the celebrity treatment with world-class service at Hakone Kowakien Tenyu

One of our top picks in Hakone.Opened in April 2017, Hakone Kowakien Tenyu offers Japanese-style rooms with tatami flooring, an open-air bath or ceramic open-air hot springs bath made with Shigaraki pottery. The property features views of Tonomine, Myojogatake and Mount Asama. Free WiFi is available throughout the property.

All rooms have air conditioning, a flat-screen TV, mini-bar, refrigerator, electric kettle and private bathroom. Free bath amenities and a hairdryer are provided. Some rooms feature a seating area where you can relax. Wine and champagne are offered by the property at an additional fee.

The 24-hour front desk provides free luggage storage. Guests can enjoy the shared lounge, shops, on-site gardens and terrace. There is also a spa lounge and sauna available for guests. There is an on-site drinks vending machine.

There is an on-site bar and lounge in addition to a Japanese-style restaurant. Hakone Kowakien Tenyu offers a breakfast buffet. For dinner, guests can enjoy Japanese and Western-style fusion cuisine.

The property is a minutes walk from Tenyu Bus Stop and a 12-minute walk from Kowakien Bus Stop. The property also provides a free shuttle. Kowakudani station is a 16-minute bus ride from the property, while Hakone Kowakien Yunessun is a 5-minute walk away. A 30-minute drive away from the property, Hakone Open-Air Museum has an outdoor exhibit with sculptures and an indoor exhibit dedicated to Pablo Picasso. Lake Ashi is a 25-minute drive away.

Couples in particular like the location – they rated it 8.4 for a two-person trip.

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Hakone Kowakien Tenyu has been welcoming Booking.com guests since Oct 1, 2016

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Brilliant!

Most popular facilities

Non-smoking rooms
Free parking
Family rooms
Hot spring bath
Free WiFi
Spa
Bar

Good for couples – they rated the facilities 9.3 for two-person stays.

Currency Exchange: Need local currency? This property has currency exchange on site.

Bookers love...

녡 “helpful staff”
47 related reviews

녡 “private onsen”
46 related reviews

녡 “hot spring”
39 related reviews

낍 Top Location: Highly rated by recent guests (8.3)

끉 Want a great night's sleep? This hotel was highly-rated for its very comfy beds.

Breakfast Info

Asian

Good Coffee!

끸 Free private parking available at the hotel

Open-air bath, ​Bathhouse, ​Hot spring bath

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Max adults: 4
Dinner Time 17:30- Superior Room with Open-Air Bath
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Dinner Time 17:30- Maisonette Superior Room with Open air-Bath - Top Floor
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2 properties in Hakone like Hakone Kowakien Tenyu were booked in the last 12 hours

Hotel surroundings

– Great location - show map Guests loved walking around the neighborhood!

Closest Landmarks *

  • Hakone Kowakien Yunessun
    0.1 miles
  • Okada Museum of Art
    0.1 miles
  • Chisuji Falls
    0.4 miles
  • Kowakudani Station
    0.5 miles
  • Hakone Open-Air Museum
    0.6 miles
  • Hakone Museum of Art
    0.6 miles
  • Hakone Gora Park
    0.7 miles
  • Gora Station
    0.9 miles
  • Miyanoshita Station
    1.1 miles
  • Owakudani Valley
    1.4 miles

Natural Beauty *

  • Lake Ashi Lake
    5 miles
  • Kintoki Mountain Mountain
    9.3 miles

Closest Airports *

  • Oshima Airport
    36.3 miles
  • Tokyo International Airport
    46.6 miles
  • Shizuoka Airport
    57.6 miles

Most Popular Landmarks *

  • Hakone-Yumoto Station
    3.4 miles
  • Fuji Safari Park
    13.2 miles
  • Mount Fuji
    19.6 miles
  • Shuzenji Temple
    19.6 miles
*
All distances are measured in straight lines. Actual travel distances may vary.

What Travelers Love About This Location

“Very very very friendly staff - superb two onsens (switch of location every day) - very nice food for dinner - free shuttle - beautiful big room with hot spring...”

Steven Belgium
9.1

“The Breakfast was wonderful with the view. Riverside open-water bath was incredibly relaxing with a relatively short walk to the hot springs water park. Recomme...”

Conny United States of America
10

“New hotel with amazing rooms offering private hot bath on the balcony and two onsens for the hotel guests. We both really enjoyed our time here, with great food...”

Martin Slovakia
10

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Brilliant!
1 Restaurant On Site

  • Restaurant

    Open for: Dinner

    Menu: À la carte

5 reasons to choose Hakone Kowakien Tenyu

Why book with us?

Prices you can't beat!

Manage your bookings online

The staff speaks English

Booking is safe

One of our top picks in Hakone

Facilities of Hakone Kowakien Tenyu Great facilities! Review score, 9.2

Most popular facilities

Non-smoking rooms
Free parking
Family rooms
Hot spring bath
Free WiFi
Spa
Bar
Outdoors
  • Terrace
  • Garden
Pets

  • Pets are not allowed.

Activities
  • Water park Additional charge
  • Cycling Off-site
  • Hiking Off-site Additional charge
Food & Drink
  • Bottle of water
  • Wine/Champagne Additional charge
  • Kids' meals Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Good Coffee!
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
Internet

  • Free! WiFi is available in the hotel rooms and is free of charge.

Parking

  • Free! Free private parking is available on site (reservation is needed).

  • Accessible parking
  • Electric vehicle charging station
Health & Wellness Facilities
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Bathhouse
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage Additional charge
  • Spa Additional charge
  • Sauna
Front Desk Services
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Books, DVDs & music for kids
  • Board games/Puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
Business Facilities
  • Fax/Photocopying Additional charge
General
  • Shuttle service
  • Vending machine (drinks)
  • Shuttle service (free)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Shops (on site)
  • Heating
  • Gift shop
  • Elevator
  • VIP room facilities
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
Languages Spoken
  • English
  • Japanese
  • Korean
  • Chinese

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Awesome!

House rules Hakone Kowakien Tenyu takes special requests – add in the next step!

Check-in

3:00 PM - 7:00 PM

Check-out

9:00 AM - 11:00 AM

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Children of all ages are welcome.

Children 3 and above are considered adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

There's no capacity for cribs at this property.

This property doesn't offer extra beds.

Pets

Pets are not allowed.

Cards accepted at this hotel

American Express Visa Mastercard JCB NICOS UC UnionPay credit card Hakone Kowakien Tenyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

Hakone Kowakien Tenyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print

When the booking includes only breakfast and you would like to add diner, please inform the property by 15:00 on that day. Contact details can be found on the booking confirmation.

Please notify the property in advance if guests plan to bring children who will sleep on existing futon beds.

Adult rates are applicable to children 6 years and older.

Dinner is served at 17:30 for guests with a half board plan. When booking a half board plan, please contact the property directly for details regarding dinner.

Guests must check in by 7:30 PM to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Hakone Kowakien Tenyu

  • The prices at Hakone Kowakien Tenyu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hakone Kowakien Tenyu offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Water park
    • Hot spring bath
    • Open-air bath
    • Bathhouse
    • Beauty services
    • Facial treatments
    • Body treatments
    • Spa facilities
    • Spa lounge/Relaxation area

  • Check-in at Hakone Kowakien Tenyu is from 3:00 PM, and check-out is until 11:00 AM.

  • Hakone Kowakien Tenyu has 1 restaurants:

    • Restaurant

  • Room options at Hakone Kowakien Tenyu include:

    • Quad
    • Suite

  • The following parking options are available to guests staying at Hakone Kowakien Tenyu (subject to availability):

    • Parking
    • Free parking
    • On-site parking
    • Private Parking
    • Electric vehicle charging station
    • Accessible parking

  • In total, there are 150 rooms at Hakone Kowakien Tenyu.

    Learn more about rooms and availability by entering your dates.

  • Guests staying at Hakone Kowakien Tenyu can enjoy a highly-rated breakfast during their stay (guest review score: 8.4).

    Breakfast option(s) include:

    • Asian

  • From the nearest airport, you can get to Hakone Kowakien Tenyu by:

    • Train 120 minutes

Verified guest reviews from real Bookers · Real Bookers. Real stays. Real opinions.

8.8 Excellent 1,900 reviews

  • Awesome: 9+

    1127

  • Good: 7 – 9

    586

  • Okay: 5 – 7

    144

  • Poor: 3 – 5

    36

  • Very Poor: 1 – 3

    7

  • Staff8.8
  • Facilities 9.2
  • Cleanliness9.3
  • Comfort9.2
  • Value for money7.7
  • Location8.3
  • Free WiFi8.6
High score for Hakone

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    How to get to Hakone Kowakien Tenyu from Tokyo International Airport
    • Public transportation
      120 minutes
    • Free parking is available.
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    8.8
    Excellent
    1,900 reviews

    What guests loved the most:

    “The reason i booked and the highlight of this hotel is their onsen/public bath on the upper level over looking the mountains. However the onsens swap between male and female each day, so need to plan well! I arrived at 4.30 and it was already dark and the onsen changed to the lower level on the next day so couldn’t experience that view with light :( The hotel design is a combination of traditional and modern style. The service seems to lean on the contemporary side. Lack attention in details. ”

    Sakaomon Thailand

    “Onsen(hot spring the amenities shampoo etc. and the bed room bed sheets and pillow”

    Analiza Japan

    “So clean and well organized.The staffs are all polite and friendly.The foods are amazing.”

    R Japan

    “The location, the private bath, everything else was amazing.”

    Crander7 United States of America

    “It was an amazing hotel. We only stayed one night but everything was prefect. The dinner was one of the best we ever experienced, the breakfast was equally amazing. The room was very large and the private bath on the balcony was heavenly. The onsen were spotless and the nicest I have visited. The staff were very helpful and friendly. Will definitely go back next time I am in Japan!”

    Amy United States of America

    “Onsen was great, room was clean. They had Yukata for kids. ”

    Jacqueline Singapore

    “This property is beautiful and the views are amazing. They have two public onsens, one on the 6th floor and one on the 5th floor (5th floor is the main lobby floor). One day the 6th floor is for women and one day the 6th floor is for men. This way you get to experience both options. The breakfast buffet is to die for. We did the breakfast + dinner option and the dinner was ok (appetizer and dessert were the best).”

    Ani United States of America

    “The very attentive and hospitable staff. They deserve all the kudos for why this hotel is so successful. They take the extra mile to make guests feel comfortable.”

    Aryanna United States of America

    “The location is lovely and the free shuttle service from the train station is key. We were blown away by our room and the hotel. There are lovely gardens with waterfalls and a shrine on top. The onsen was never crowded and was nice. There is free cold tea and hot coffee available at all times. The food was amazing - we had a 7 plate dinner and breakfast too!”

    Patricia United States of America

    “The best ever, ever property that we stayed. Piece of haven in the earth. Really and truly amazing!”

    Claudio Brazil
    1 2

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    See all guest reviews for Hakone Kowakien Tenyu

    Newest Reviews for Hakone Kowakien Tenyu

    • Reviewed: November 17, 2019

      Claire

      United Kingdom
      10
      “Worth it and more”
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights

      Onsens are truly incredible. Room is beautiful. Food is excellent. All in all a breathtaking experience.

      Stayed in November 2019

    • Reviewed: November 17, 2019

      Emily

      United Kingdom
      8.0
      Very Good
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Kaiseki was disappointing - all of the food courses other than the beef were bland and the setting was not as traditional as I’d hoped it would be

      Lovely room with private onsen on the balcony. Breakfast was great

      Stayed in November 2019

    • Reviewed: November 15, 2019

      Bryan

      Malaysia
      9.2
      Awesome
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      Location is isolated

      Onsen

      Stayed in November 2019

    • Reviewed: November 15, 2019

      Gabriella

      United Kingdom
      1 helpful vote
      8.8
      Excellent
      • • Leisure trip
      • • Couple
      • • Stayed 3 nights
      • • Submitted from a mobile device

      The hotel was a little out the way however there was a shuttle bus with a few drop off points including Gora station so it wasn’t really an issue for us. The prices in the hotel were VERY expensive. We had dinner on the first night which was around £70 per person excluding drinks. The menu was tasting style and not every course was to our liking. We opted for a massage which was lovely, however it was around £110 some were more.

      Beautiful hotel and location! Loved the hot spring bath on the balcony (one of the reasons why we booked), the breakfast was lovely, complimentary coffee/tea at reception, Yukata in the rooms to wear around the hotel. We were on the 8th floor with a room over the mountains which I requested.

      Stayed in November 2019

    • Reviewed: November 15, 2019

      Nomadfamily

      Australia
      5 helpful votes
      9.0
      “Beautiful relaxing two day stay”
      • • Leisure trip
      • • Family with young children
      • • Stayed 2 nights

      It was a bit odd to us that they don't help you take your luggage out upon check out, everyone had to lug their own luggage out when leaving. The breakfast buffet wasn't that great for us being vegetarian, there were some options that were labeled, but there wasn't much. We didn't get a full meal from what was provided at the buffet, as vegetarians. And there is virtually nothing in the area, where you can eat. If you have a car, which we highly recommend, there was a new Italian restaurant near the red Tori gate on the lake, they were opened late, unlike anything else and they provided a great menu of wood fired pizzas and pastas and had a whole menu for vegetarians.

      Beautiful and quiet location, lovely staff, loved our big room, beds were so comfortable and the tub with hot natural spring mineral water was divine. I could have lived in it. We went to the hotel onsens too, they were nice, especially the outdoor one with the waterfall. Although the water a little too hot for us to enjoy at 42 degrees! In the tub on the balcony you could add some cool water, to cool the temperature. It's a beautiful property and was a real treat to stay there.

      Stayed in November 2019

    • Reviewed: November 15, 2019

      Julia

      Singapore
      8.0
      Very Good
      • • Leisure trip
      • • Couple
      • • Stayed 1 night

      Great service from the staff Lovely room

      Stayed in November 2019

    • Reviewed: November 12, 2019

      Kilian

      xk Kosovo
      2 helpful votes
      6.0
      Pleasant
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Breakfast was not up to standard given the category of the hotel. Bad coffee. Tea selection poor. Waiting time to get a breakfast table too long. Breakfast room without windows. This hotel claims to be high end but has a bit of the feel of a youth hostel de luxe which is a pity given the facilities. It is not worth the money.

      Nice and clean design. Wonderful private Onsen bath on the balcony overlooking a beautiful garden.

      Stayed in November 2019

    • Reviewed: November 11, 2019

      Nadine

      Australia
      10
      “An immaculate hotel, in a beautiful town.”
      • • Leisure trip
      • • Travelers with friends
      • • Stayed 1 night
      • • Submitted from a mobile device

      Nothing. Everything was exceptional.

      Easily one of the most beautiful hotels I've stayed in. The staff were exceptional, so helpful and attentive. The Onsen is pristine. The room was spacious and had everything we needed. The private open air bath was incredible. We had both breakfast and dinner in the hotel - both meals were exceptional. I can't wait to return, I wish we could have stayed longer.

      Stayed in November 2019

    • Reviewed: November 11, 2019

      Anonymous

      United States of America
      5.0
      “Relaxing, but if I were to visit Hakone again, I would stay elsewhere.”
      • • Leisure trip
      • • Group
      • • Stayed 2 nights
      • • Submitted from a mobile device

      The food was mediocre. I used the private onsen, which is a bathtub on the balcony. Additionally, I did not use the public onsen due to the rule that nudity was required. There are 2 onsens, each floor is divided by gender. No bathing suits are allowed.

      The location is beautiful, but it was difficult getting to the hotel. The buses and trains were not running to the hotel due to road damage caused by the typhoon. However, we and other guests who were coming up at the same time were not informed that the hotel had a shuttle service to aid guests. It was a horrible experience of dragging our suitcases uphill to check in. We were informed of shuttle services upon checkin.

      Stayed in November 2019

    • Reviewed: November 10, 2019

      Anonymous

      Singapore
      8.0
      Very Good
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Didn’t like the “western”main course of chicken pieces in cream sauce in our set Japanese dinner on the second night we were there. Room was very expensive.

      Lovely modern clean hotel with nice Japanese design elements & colour palette. Outdoor hotspring on level 6 has nice view and infinity edge.

      Stayed in November 2019

    • Reviewed: November 9, 2019

      Sakaomon

      Thailand
      7.5
      Good
      • • Leisure trip
      • • Family with young children
      • • Stayed 1 night
      • • Submitted from a mobile device

      Service.

      The reason i booked and the highlight of this hotel is their onsen/public bath on the upper level over looking the mountains. However the onsens swap between male and female each day, so need to plan well! I arrived at 4.30 and it was already dark and the onsen changed to the lower level on the next day so couldn’t experience that view with light :( The hotel design is a combination of traditional and modern style. The service seems to lean on the contemporary side. Lack attention in details.

      Stayed in November 2019

    • Reviewed: November 6, 2019

      Mark

      United Kingdom
      9.0
      “Excellent Hotel, not cheap, but they go the extra mile and realistically you get what you pay for.”
      • • Leisure trip
      • • Couple
      • • Stayed 4 nights

      Unfortunately my wife was in a chair so the two things that could be better relate to this. The drop off and pick up point for the minibus in Gora is the wrong side of an underpass with 17 steps down and 17 back up again. The Spa in the hotel, which was beautiful, was located down 5 Steps and no other way of getting to it, all the benefits of the massage were lost when she had to try to hop back up the steps. Not having an A La Carte menu was also not ideal for someone who doesn't particularly like fish.

      The Hotel was spotless, staff brilliant and went the extra Mile to ensure we had good time. The Rooms huge and comfortable, The Onsen were well organised and very enjoyable, The courtesy minibus to the town and back worked well, but see below. A special thanks must go to the concierge team.

      Stayed in November 2019

    • Reviewed: November 6, 2019

      Anonymous

      United Kingdom
      10
      Exceptional
      • • Leisure trip
      • • Couple
      • • Stayed 1 night
      • • Submitted from a mobile device

      Stunning hotel! Incredible views, entire property was spotless and the outdoor balcony onsen was fantastic!

      Stayed in November 2019

    • Reviewed: November 4, 2019

      Jonathan

      United Kingdom
      6.3
      Pleasant
      • • Leisure trip
      • • Couple
      • • Stayed 2 nights
      • • Submitted from a mobile device

      Extremely expensive for what you get Very unsatisfactory arrival where you are turned away until 3pm Room was average for the very high price

      Stayed in November 2019

    • Reviewed: November 4, 2019

      Felix

      Indonesia
      1 helpful vote
      8.8
      Excellent
      • • Leisure trip
      • • Couple
      • • Stayed 1 night

      The place is very hard to reach via public transport.

      The onsen facility is exceptional. Good overall atmosphere. Room is clean, bed and blanket are very very soft and comfortable. Food is great. Despite leaning on the expensive side, it was a pleasant experience; Definitely value for money.

      Stayed in October 2019

    The Best of Hakone

    Click here to see more hotels and accommodations near popular landmarks in Hakone

    Landmarks

    • Hakone Shrine
    • Hakone Checkpoint
    • Odawara Castle
    • Hakone Kowakien Yunessun
    • Chisuji Falls
    • Komagatake Ropeway Hakoneen

    Museums

    • Hakone Open-Air Museum
    • Pola Museum
    • Venetian Glass Museum
    • Hakone Lalique Museum
    • Okada Museum of Art
    • Hakone Museum of Art
    • Museum of the Little Prince

    Parks

    • Hakone Gora Park
    • Hakone Botanical Garden of Wetlands

    Popular Areas

    • Owakudani Valley
    • Lake Ashi
    • Kintokiyama

    Shopping Areas

    • Gotemba Premium Outlet

    Airports

    • Oshima Airport (OIM) 36.3 miles
    • Tokyo International Airport (HND) 46.6 miles
    • Shizuoka Airport (FSZ) 57.6 miles

    Train Stations

    • Hakone-Yumoto Station
    • Kowakudani Station
    • Gora Station
    • Togendai Station
    • Miyanoshita Station
    • Ohiradai Station

    Most Popular Cities

    • Atami
    • Kamakura
    • Fujikawaguchiko
    • Gotemba
    • Numazu

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