This is a perfect choice for a stay in Hakone. We love everything here, good quality food. New facilities. Professional staff.

Marine United States of America

the best infinity hotspring... staff are good... well recommended

Ikki Japan

Amazing, unforgettable experience! The ryokan we stayed in was beautifully designed, and we were given a stellar view overlooking the surrounding garden. It was incredible bathing in our private onsen during the winter night and watching the stars. We loved our traditional Kaiseki dinner and phenomenal breakfast buffet. Public onsen facilities were clean and the mountain and waterfall views were gorgeous. Staff were friendly and went out of their way to ensure an enjoyable and memorable time.

Joanna United States of America

This hotel is amazing. I booked it for the onsen bath on the balcony in the room, and it was exactly what I wanted. It was a decent size bath, very comfy for 1 person and we even squeezed 2 on. With a really cute view of the garden and trees. I also booked it for the two public onsens, and both exceeded expectations. Definitely an important ritual of Japanese culture and worth doing, the infinity onsen made the price of this hotel worth it. I liked the position of the hotel on the hill in Gora looking out over the valley. It also has a shuttle bus from Gora station which is necessary as it's too far to walk.

Jordan Australia

Beautiful and stylish hotel. Very clean and modern yet traditional. Nice size room, great amenities and fun to soak in the private bath on the balcony. We did not have dinner but the breakfast (buffet) was excellent with a lot of choices. Would certainly stay here again if I find myself back in Hakone.

Jennifer United States of America

The breakfast buffet included an incredible diversity of soups, stews, charcuterie, seafoods and many Japanese traditional foods. It was a delight to “tour” the offerings and strategize each breakfast. The tasting menu for supper was exciting and exquisitely beautiful, especially the sashimi course with flowers and dry ice. I also enjoyed the liberating comfort and aesthetic permitted by the summer kimonos provided by the hotel. The baths were fabulous. I especially liked the outdoor spas on both floors. Our favorite thing about the City was the outdoor sculpture museum. It was a cold drizzly day, but this couldn’t diminish the tasteful citation of the pieces and the thoughtful setting in which is displayed. We wanted to visit again and stay longer!

Jeannette United States of America

Breakfast buffet was good, teppanyaki dinner was delicious while the sushi dinner was lacking. Staff and service was always exceptional. The open air onsen in the suite is amazing!

Holly United States of America

Beautify property with a beautiful view in a beautiful location.

Chad United States of America

Onsen facilities were amazing (ope air infinite pool with view of the mountains), the room with open air bath is awesome, in Japanese style. Staff was friendly, breakfast is great (several eastern and western options), good location and easy to access. They have yukata (traditional Japanese clothes). Very good option for a romantic getaway.

Ian Japan

The reason i booked and the highlight of this hotel is their onsen/public bath on the upper level over looking the mountains. However the onsens swap between male and female each day, so need to plan well! I arrived at 4.30 and it was already dark and the onsen changed to the lower level on the next day so couldn’t experience that view with light :( The hotel design is a combination of traditional and modern style. The service seems to lean on the contemporary side. Lack attention in details.

Sakaomon Thailand