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Opened in April 2017, Hakone Kowakien Tenyu offers Japanese-style rooms with tatami flooring, an open-air bath or ceramic open-air hot springs bath made with Shigaraki pottery. The property features views of Tonomine, Myojogatake and Mount Asama. Free WiFi is available throughout the property. All rooms have air conditioning, a flat-screen TV, mini-bar, refrigerator, electric kettle and private bathroom. Free bath amenities and a hairdryer are provided. Some rooms feature a seating area where you can relax. Wine and champagne are offered by the property at an additional fee. The 24-hour front desk provides free luggage storage. Guests can enjoy the shared lounge, shops, on-site gardens and terrace. There is also a spa lounge and sauna available for guests. There is an on-site drinks vending machine. There is an on-site bar and lounge in addition to a Japanese-style restaurant. Hakone Kowakien Tenyu offers a breakfast buffet. For dinner, guests can enjoy Japanese and Western-style fusion cuisine. The property is a minutes walk from Tenyu Bus Stop and a 12-minute walk from Kowakien Bus Stop. The property also provides a free shuttle. Kowakudani station is a 16-minute bus ride from the property, while Hakone Kowakien Yunessun is a 5-minute walk away. A 30-minute drive away from the property, Hakone Open-Air Museum has an outdoor exhibit with sculptures and an indoor exhibit dedicated to Pablo Picasso. Lake Ashi is a 25-minute drive away.

Couples in particular like the location – they rated it 8.9 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top Location: Highly rated by recent guests (8.8)

Want a great night's sleep? This property was highly rated for its very comfy beds.

Free Private Parking Available On Site

Open-air bath, ​Public Bath, ​Hot spring bath


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Availability

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Property practices

This property told us they've implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.2
Facilities
9.3
Cleanliness
9.4
Comfort
9.4
Value for money
8.2
Location
8.8
Free Wifi
8.9
High score for Hakone
Select topics to read reviews:

See what guests loved the most:

  • Jordan
    United States of America United States of America
    Absolutely everything. From the moment we were picked up by the shuttle our experience was first class. Spacious, clean comfortable rooms, beautiful facilities and location, delicious food and breathtaking public baths. The free ice cream was a...
  • Eric
    United States of America United States of America
    Beautiful hotel. Staff were very helpful and provided free ice cream and sparkling wine. The breakfast was amazing, included crab legs. It was fun to don traditional Japanese clothes and go to the onsen.
  • Schlobohm
    United States of America United States of America
    The facilities and amenities are excellent. Very comfortable, with modern conveniences but also a touch of the traditional. The onsen were great after a long day walking around.

Host Info

Company review score: 8.6Based on 73,644 reviews from 46 properties
46 managed properties

Property info

Newly open on April 20th, 2017!

Languages Spoken

English,Japanese,Korean,Chinese

Area info

Restaurants
1 Restaurant On Site

  • レストラン #1
    • Open for
      Dinner

Amenities of Hakone Kowakien Tenyu
Great facilities! Review score, 9.3

Most popular amenities
  • Non-smoking rooms
  • Free parking
  • Family rooms
  • Hot spring bath
  • Free Wifi
  • Spa
  • Facilities for disabled guests
  • Tea/Coffee Maker in All Rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bathtub or shower
  • Slippers
  • Private Bathroom
  • Toilet
  • Free toiletries
  • Shower
Bedroom
  • Linens
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 6.5 ft)
View
  • View
Outdoors
  • Balcony
  • Terrace
  • Garden
Kitchen
  • Electric kettle
  • Refrigerator
Room Amenities
  • Tatami (traditional Japanese flooring)
  • Socket near the bed
  • Clothes rack
Activities
  • Water park
    Additional charge
  • Cycling
    Off-site
  • Hiking
    Additional chargeOff-site
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Wine/Champagne
    Additional charge
  • Kids' meals
    Additional charge
  • Special diet meals (on request)
  • Bar
  • Restaurant
  • Tea/Coffee maker
Internet
Wifi is available in the rooms and is free of charge.
Parking
Free private parking is available on site (reservation is needed).
  • Electric vehicle charging station
  • Accessible parking
Front Desk Services
  • Invoice provided
  • Concierge
  • Baggage storage
  • Currency exchange
  • Express check-in/out
    Additional charge
  • 24-hour front desk
Entertainment & Family Services
  • Board games/Puzzles
  • Board games/puzzles
Cleaning Services
  • Daily housekeeping
  • Suit press
Business Facilities
  • Fax/Photocopying
    Additional charge
Safety & security
  • Fire extinguishers
  • Smoke alarms
  • Security alarm
  • Key access
  • Safe
General
  • Shuttle service
  • Vending machine (drinks)
  • Designated smoking area
  • Air conditioning
  • Smoke-free property
  • Heating
  • Elevator
  • Family rooms
  • Facilities for disabled guests
  • Non-smoking rooms
  • Wake-up service/Alarm clock
Accessibility
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by elevator
Spa
  • Spa lounge/Relaxation area
  • Spa facilities
  • Body treatments
  • Facial treatments
  • Beauty services
  • Public Bath
  • Open-air bath
  • Hot spring bath
  • Hot tub/Jacuzzi
  • Massage
    Additional charge
  • Spa
    Additional charge
  • Sauna
Hot Spring
  • Open-air bath
Languages Spoken
  • English
  • Japanese
  • Korean
  • Chinese

House rules

Hakone Kowakien Tenyu takes special requests – add in the next step!

Check-in

From 3:00 PM to 7:00 PM

Check-out

From 9:00 AM to 11:00 AM

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodations type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children & Beds

Child policies

Children of all ages are welcome.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

Cribs and extra beds aren't available at this property.

No age restriction

There's no age requirement for check-in

Mastercard Visa UnionPay credit card UC NICOS JCB American Express Cash Hakone Kowakien Tenyu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.


Smoking

Smoking is not allowed.

Pets

Pets are not allowed.

The fine print
Must-know information for guests at this property

When the booking includes only breakfast and you would like to add diner, please inform the property by 15:00 on that day. Contact details can be found on the booking confirmation.

Please notify the property in advance if guests plan to bring children who will sleep on existing futon beds.

Adult rates are applicable to children 6 years and older.

Dinner is served at 17:30 for guests with a half board plan. When booking a half board plan, please contact the property directly for details regarding dinner.

Guests must check in by 19:30:00 to eat dinner at this property. Guests who check in after this time may not be served dinner, and no refund will be given.

FAQs about Hakone Kowakien Tenyu

  • Yes, Hakone Kowakien Tenyu is popular with guests booking family stays.

  • The prices at Hakone Kowakien Tenyu may vary depending on your stay (e.g. dates, hotel's policy etc.). To see prices, enter your dates.

  • Hakone Kowakien Tenyu is 3.1 miles from the center of Hakone. All distances are measured in straight lines. Actual travel distances may vary.

  • Hakone Kowakien Tenyu offers the following activities/services (charges may apply):

    • Spa
    • Hot tub/Jacuzzi
    • Sauna
    • Massage
    • Cycling
    • Hiking
    • Water park
    • Hot spring bath
    • Body treatments
    • Public Bath
    • Beauty services
    • Open-air bath
    • Spa lounge/Relaxation area
    • Facial treatments
    • Spa facilities

  • Yes, there's a hot tub. You can find out more about this and the other facilities at Hakone Kowakien Tenyu on this page.

  • Room options at Hakone Kowakien Tenyu include:

    • Quad

  • Check-in at Hakone Kowakien Tenyu is from 3:00 PM, and check-out is until 11:00 AM.

  • Hakone Kowakien Tenyu has 1 restaurant:

    • レストラン #1